The staff is knowledgeable about their products. They can and do answer any questions. They offered…read morethe sale items and went the extra steps to help us save money. We love shopping here.

I love bringing my dog here to "shop" and get his monthly bath. They have an amazing selection…read moreof animal treats, gear and care products. I especially love the self bathing area. It's always clean and well stocked.

I couldn't wait to make this review. I received the BEST customer service from a great person…read moreyesterday. The excellent customer service came from an associate named Sam. She seems like a great person and did more than just "her job." She was personable, nice, knowledgeable, and she took her time to explain so many things to me. I spent $54 when I hadn't planned to, but every dollar was necessary to help keep my dog Nola healthy. This was $54 well spent. She provided me a few samples, and I walked out of there a bit more knowledgeable and with a smile. Sam, you are a great associate, and I appreciate the assistance. I hope this gets back to you with some to type of incentive because you deserve it.

This store is totally amazing. Every time I come here there are so many new and cool items I feel…read morelike a kid in a toy store. I recently started birding this year and was getting seed at the major stores. Then one day I saw this place and couldn't wait to go inside. I still get excited knowing I need to go make a WBU run. The staff are absolutely amazing. Everyone is so knowledgeable and so incredibly kind. I became a member which is $25 a year and it saves so much on bird food. They also have the best bird food you can buy with no additives. Yes there's additives on a lot of bird food, who would have thought? This is also a wonderful place to get a gift for someone. So many cool and neat things, be amazed when you come here.

Has a wide selection of products at competitive prices, and the service is always with a smile and…read morehelpful friendliness.

Small location with the normal dog, cat, fish, and small critter supplies. They do have a cat…read moreadoption like most Petsmarts. Again a small freshwater fish selection with community fish and bettas. Staff were smiling and friendly. Location is in the Walmart shopping area so the entrance off of Dixon can be busy. Everyone knows this is a bottleneck of businesses and I expect in the future for this intersection to be redone by the city. Way to many cars for such a small 4 way stop. (Yes I'm rambling) Anyway decent store with limited selection but they probably have what you need. I'll be back until I find a good local mom & pop pet store.

I'm in the same boat as the other reviews that say this location is quite small compared to other…read morelocations. Despite that, the service is pretty reliable. They are always very friendly here and always answer any questions I might have. I prefer ordering online to speed up the process and get quick info on their inventory. I would recommend this place if you need to grab something quickly and want to avoid the chaos of Walmart right across the area.

Super helpful and inviting, no complaints whatsoever. They also host cool pop ups and food trucks,…read moremakes it more engaging for the community

I ordered an item online with delivery to the Clover store. It arrived two days late but not a big…read moredeal. I went to pick it up and the cashier ask me to wait and called for assistance. There was one person at the register at that time. A young guy (manager) arrived and noted there was another person behind me . He continued check out other people while I just stood there waiting (over 15 minutes by this time). I said that the item was paid for and I just needed someone to get it Thankfully a third employee came over and retrieved my order. Was I supposed to wait until the store was empty? It seemed like online customers are second class.

A decade since my First To Review in 2013 and I'm back to update. I needed some things to work on…read morethe Sprinter van and this time, I'm in the limber department. I picked out the pieces and found an orange apron, asking him to cut them as I needed. For the first time, he said that he couldn't cut it long ways. Odd, but okay. So I pivoted and found a piece that would work. The store is tidily laid out and has just about everything you could possibly need for your home improvement project from lights to tiles to power tools. There is a ton of lumber (check it carefully - it is sometimes stored outside and gets rained on), hardware, kitchen appliances and toilets. If you have the skills, they have the stuff you can turn loose on your house. Or for me, van. If you can do your shopping at a more local hardware store like Blackhawk Hardware, please do. But today I'm in Steele Creek and this was convenient or I would have gone there. The new lumber I needed ended up working out well, possibly even better than what I had originally planned. [Review 545 of 2024 - 3602 in North Carolina - 21576 overall]

Home Depot, you missed a sale because of your sub- standard delivery process. Our refrigerator…read morebroke and we had a freezer full of food. We needed a new one immediately. We visited your Rivergate store and asked when could we have a new one delivered. We were told it would take 4 days!! We didn't look at any refrigerators and immediately left the store. We went up the street to Lowe's Home Improvement. They advertised next day delivery!! We happily purchased our refrigerator from them and it was delivered less than 24 hours after we purchased it. Food didn't go bad and we are happy customers. Seems like to me, Home Depot needs to hire more Process Improvement Engineers!! Hey, I might know of an excellent engineer!

i will definitely be returning! this was a amazing experience for me, i found what I was needing…read morewith the help of the polite staff.

A couple weeks ago (3/22), the man with the ponytail helped me find a tool to cut my stray bamboo…read morestalks with. I described the type of tool I was looking for and what I needed it for. He told me he thought the pruner tool would be the best choice for what I was trying to do. AND HE WAS ABSOLUTELY RIGHT! After I purchased the tool, I tried it out later on that evening. It's perfect! It's lightweight, and easy to use. I don't remember his name, but Thank you so much!!

I am not exactly sure what happened, but this store has gone down hill since their last manager…read moreleft. All the good employees left too. They are never open when I go there. No one to help with questions. Don't get me started about online orders!!! I will be looking for another Pet Store and it is too bad because I liked this store and the people that use to work there. I guess this is what happens when a company cares more about it's profit than the customers.

It is a lovely experience! New Team is awesome, still a work in progress but super friendly!read more