Bought the BX-25 mag. It would feed 2 or 3 and jam. Tried to exchange or get my money back. They…read moreindicated because of the packaging neither could happen. How are we supposed to know if it's defective without opening? The response was " you could have opened the package instead of cutting it open" . Fair point, but were they going to put it back on the shelf to resale instead of sending it back to manufacturer as defective? Working in retail myself, it appears they do not want to go thru the hassle and paperwork for a defective product. Bad look Shooters, just a bad look. UPDATE-Went back today and wanted to speak with another manager if possible. If I got the same response I would leave the magazine there and contest the charge on my credit card. The new manager listened to my story, went and got another magazine and happily exchanged it, bad packaging and all. To be clear, I did not threaten with contesting the charge. This manager understood what good customer service is about. Changed my rating, if only all managers were like the last one!

Typical know it all gun store employees, there were several people that were nice but the bad…read moreoutweigh the good ones

I entrusted your business with my weapon in good faith, expecting timely and competent service…read more Unfortunately, over the course of several months, the work was not completed as agreed. Despite repeated assurances, the trigger replacement was never successfully performed. Throughout this extended period, I experienced ongoing delays, inconsistent communication, and what felt like a continuous runaround whenever I attempted to get updates on the status of my firearm. This level of service falls far below reasonable expectations for professionalism and customer care. To make matters worse, I was charged for a service that was ultimately not completed. Retaining payment under these circumstances is unacceptable and raises serious concerns about your business practices. I virtually pay you to baby sit my own gun! They gave me back my weapon offer no apologies or explanation also one of the females working the phones covers their unjust practices.

**UPDATE FROM 1 STAR TO 3 STARTS**…read more **Gotta give credit where credit is due. The owner gave me no issues at resolving the problem and bought a new slide of the same model right in front me. Even gave me a full refund as well. Unfortunate that something like this happened to begin with but I guess things like this happen from time to time. I'm sure these guys are good at most things but I'd suggest working on milling for sure. Anyway, thanks for a painless resolution.** Leaving photos to maintain honesty with others considering milling at this location.

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

Very customer service oriented, honest advice / representation. and fair pricing on guns / ammo.read more

The owner and workers are respectful, and will help you with whatever you need. Been going to them…read morefor years and always recommend them to anyone looking to buy or looking to sell

A pretty good setup for a supply store. They have the basic necessities and a lot of souvenir type…read moreitems for military family and friends. The location is super convenient with the chiropractor and barber sharing the same parking lot. There are other stores we prefer in this area for our military needs, but Ranger Joe's is a popular choice with compatible pricing.

I would not recommend their uniform set up service. I paid for a full set up, and when I went to…read morepick it up it was wrong (missing name tag, which I paid for, and my oak leaves were messed up). They offered to fix it. I came back a few days later. They got the name tag fixed but some of the oak leaves were pretty jacked up in their placement. The guy tried to fix it on the spot but it looked pretty terrible. I didn't have time to keep doing this so I just paid and will do it myself. I would not waste your time or money with this service. Commandos is way better with everything else anyway. I just wish they offered set up services.

Last year for his birthday my son wanted a gift certificate from Archery Connection to buy his…read morefirst bow. I live out of state so I called & spoke with Janice. She set it all up for me & was so kind. Today I had the pleasure of meeting with Janice & her husband Steve, the owners. He walked my son through every step of the process. It was his first time ever handling one & we both had lots of questions. By the time we left, I felt like we were family. I highly recommend this business. They give the military the respect they deserve. Awesome people & place!

Today I visited Archery Connection of Columbus Ga. Upon arrival I was greated by a gentleman named…read moreSteve . As we stood and discussed what I was visiting for he explained all my options as far as products. He did not try to sale me on the most expensive product but yet he sold me on what he felt was all I would need to accomplish what I was seeking. After talking for a while he then took me into range and showed me how the product worked. Not once did I feel pressured on a purchase. I would highly recommend Steve or his staff to anyone in the market for any type of archery needs. Thank you again Steve and Archery Connection for your support today I will be back again. Sincerely Troy

called Dylan, my favorite go to guy to repair the damage of a new…read morewater line that I cut through the front yard of my office. He checked on price and availability and called me right back. We were able to arrange a quick pick up. The order was small as it entailed bags of sand, small pebbles, and lawn soil. Staff at True Value was professional and thorough and checked . I got the last two bags of soil so I'm glad I called. Will be glad to return to this store as needs arise. DRW

If you don't want to spend an hour searching a big box hardware store for the item you seek or an…read moreemployee to direct you, this is the place to go. They don't have everything, reason for 4 stars, but they do have 90% of what you need and someone is always available to direct you to what you seek. This store is new and getting more inventory every day. This is my first stop every time I need something.

I stopped by Rix for a dishwasher. They had it in stock and got me fixed up immediately. Always get…read moregood service with Rix.

Have dealt with Rix over 25 years. great prices but most importantly great service on appliances…read moreafter the sale. would not buy from anyone else david scott