I wanted to check out with some merchandise but there was no cashier available except in the Store…read morePickup line. We asked someone about opening another register but she said they were short staffed. It appeared that there were several employees doing other things that could have been pulled off to check customers out. No concern at all about the long line at the one open register. We left without purchasing our items. Really bad customer service.

I was just shopping at academy sports in Auburn/Opelika. When i got to the corral to check out…read morethere were 13 transactions in front of me. I waited about 6 minutes when a manager walked by so I asked if there were no other cashiers to be called up to assist. He said he could not get enough help. I'm wondering not one of the other dozen employees have been trained on a register? What about you can you run a register? How about any manager or assistant manager in the store to help clear the line? "Nothing I can do. have a nice day" he told me. At 6 minutes per transaction and 13 in front of me, 1 hour and 18 minutes is too dam long to stand in any line in any store. Fellow patrons the only way we get treated with some respect is to walk out. I did. Seriously, a manager can't run a register? He was just unwilling to work just like the employees that didn't come to work that day, but he was getting paid... to not help! I will do my shopping elsewhere. If I could give zero stars I would. dk in Auburn/ Opelika, Alabama

This is the best pawn shop in town! The staff is amazing, unlike most pawn shops (Almost Anything…read moreexcluded) where the staff treats customers condescendingly, lowball, then and are outright rude. Money Mizer is the friendliest, most honest and respectful pawn shop I've ever been to in Auburn and Opelika (Almost Anything is a close second). While waiting on my paperwork, I skimmed the store. They have some great deals, and pawn shops like this are a value goldmine! Although the selection is smaller than many other shops, but they have the usual stuff: tools, video games, jewelry, wlguns/knives/weapons, Blu-Rays/DVDs/CDs, musical instruments/equipment, and lots more. Even to browse, Money Mizer is great! The staff is so great, you don't even have to worry about getting the stink-eye.

I drop by often. They are a great staff and always helpful…read more I have found their pricing to be fair and their selection of firearms and accessories changes on a regular basis. You never know what you are going to find. It is like a treasure hunt when I walk in. There is no one on the staff that talks to you in a cocky or condescending way and I always feel welcomed.

Great service and selection of guns, they're very helpful, I was a first time buyer and will be…read moregoing back for my wife

Barrow graciously agreed to hold a gun for me until I could get down there on Saturday, March 8…read more I called March 5 to confirm. The disgusting lady who answered the phone curtly informed me that I hadn't come to get the gun, they restocked it, and hung up on me. I would encourage Barrow to prevent this lady from dealing with customers, and cordially invite her to KMA.

Couldn't recommend this place more. Guys were super helpful and welcoming - staff is very friendly…read moreand this business is family owned & operated. Knowledgeable guys behind the gun counter and there is a large room with camo, boots, and other hunting accessories in the back. Lots of shotguns, lots of rifles, and a decent selection of handguns as well. Assortments of ammunition. The owner told me "if we don't have it, we can order it for you!". I will be back!

From the owner: We are a Hunting store, We have everything from Ammo, Guns, and Apparel. Come see us today in…read moreHeflin, AL.

Bought the BX-25 mag. It would feed 2 or 3 and jam. Tried to exchange or get my money back. They…read moreindicated because of the packaging neither could happen. How are we supposed to know if it's defective without opening? The response was " you could have opened the package instead of cutting it open" . Fair point, but were they going to put it back on the shelf to resale instead of sending it back to manufacturer as defective? Working in retail myself, it appears they do not want to go thru the hassle and paperwork for a defective product. Bad look Shooters, just a bad look. UPDATE-Went back today and wanted to speak with another manager if possible. If I got the same response I would leave the magazine there and contest the charge on my credit card. The new manager listened to my story, went and got another magazine and happily exchanged it, bad packaging and all. To be clear, I did not threaten with contesting the charge. This manager understood what good customer service is about. Changed my rating, if only all managers were like the last one!

Typical know it all gun store employees, there were several people that were nice but the bad…read moreoutweigh the good ones

Purchased two firearms there very acknowledge extremely helpful wonderful people to do business…read morewith highly recommend

My son and I stopped by to check it out and met the owner Brad. He was very courteous and…read moreprofessional. Brad really knows his stuff. We plan on returning to get some set up done on our rifles and purchase new ones. I highly recommend Full Blown Firearms.

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.