While taking a cross country trip our vehicle overheated and the transmission fluid burned up and…read morespilled over. It was 95 degrees on a Saturday afternoon and we were stranded. Hutch's towing towed us off the Ohio Turnpike and we stayed two nights at the Quality Inn across the street. I called Suburban Auto first thing Monday morning. Dave was very accommodating and got working on our vehicle right away. He was finished in just a few hours and did a very thorough job at flushing all the burnt gunk out of the car. When I thanked him for working so quickly he said he put himself in my shoes and thought how he'd want to get on his way home right away. I really appreciated his thoughtfulness and empathy to our situation as I was still two days from home and had two children and a dog with me. The car worked just fine all the way back to Connecticut without incident. I got in to see my regular mechanic a few days later to check the vehicle over. He said Suburban Auto did a great job. Thanks again!

Broke down 3 hrs from home and had to leave the car here. We were quoted a repair time of about a…read moreweek, and it took a couple days shy of a month. Very poor customer service - didn't call us once, kept giving us different prices and excuses, and very rude when asked to explain. Pay for the tow to a different shop, it's worth it.

My wife and I were driving from Wooster Ohio back home to Chicago on a Sunday in rainy weather and…read morethe car broke down. fortunately, we were close to Hutch's 24/7 tow and repair service, in Holiday City, Ohio. we called and spoke to Marsha, and she responded immediately, and Had A man named Richard, come and tow us in within minutes. They put car in a safe place recommended a clean safe hotel, very close, and the next morning at 815am I walked in, and she already had the best plan to get us back home and within half hour a man named Terry got us and our car back to Chicago by 12:30 pm and dropped car off at repair shop and then dropped us off at are home. Simply amazed at how much they want to help other people. Every one of them were incredible, respectful and highly qualified to do what we needed, thank you so much you're all the best!!! You have a fantastic business.

Bought a "little old lady only drove on Sundays" CJ from them. It was all they promised and a bag…read moreof chips. Good price because it was a 2013 (bought it in 2021), had only 29k miles though, and it was a manual transmission. The process was simple and easy. I would have given them 5 stars, but the PRESSURE put on me AFTER the sale by the Finance Dept Warranty Saleman was beyond the pale. The stories of "what if's" this or that happens were hilarious. I don't live in fear of what MIGHT happen and felt a little belittled by that last part of the process. A simple question: "Would like to discuss warranty options with our Sales Dept?" would have sufficed. Because I would have said NO. Never, ever by extended warranties. It's fear-mongering.

I recently had the pleasure of working with Emily and Nathan from Shepherd's Chrysler, Dodge, Jeep,…read moreRam's sales team and they were very easy to work with. They gave me a very fair price on my trade in and I got a Quality used Truck. There a couple of issues with the the truck but they took care of them for me. Shepherd's Chrysler, Dodge, Jeep, Ram is a very honest and trustworthy dealership. I have bought a lot vehicles in my 46 years of driving but by far Shepherd's Chrysler, Dodge, Jeep, Ram was my best dealership experience. If a could them more than 5 stars I would.

We ordered here one part for our suv' s door. They promised to deliver it in 1 day. They hold their…read moreword. The part was on time. Friendly people there. :)

I had a great car buying experience, it was quick, easy, and I really feel like I got a great price…read moreon a great car. My salesperson, Jim, was very helpful in providing me with all kinds of information about the car before I decided to buy it and was able to answer any and every question I had.

What a great experience. I have a 5th wheel RV. I was at Mor/Ryde industries in Elkhart, IN.,…read moregetting suspension work done. I had Goodyear "G" rated tires on my rig. Have been looking, for some time, to upgrade to "H" rated tires and 17 1/2" aluminum rims. Another person who was at Mor/Ryde suggested that I call these people. I did. I am so glad I did. Spoke to Michael. Told him what I wanted and he did the rest. He was fantastic. The tires & rims were about $125 cheeper, each, than anyone else, including shipping. And no tax. He actually put my tires on one of his trucks and my tires were at Mor/Ryde at 8:00 AM the next morning. By the way, I am VERY stingy with 5 star ratings but these people deserve it.

Said they would tow my brother. Waited 2 hours thwn cancled. Fuck these guys. Call anyone else…read morecause these assholes will let you down. They ate not trust worthy took our payment on card and then left him for dead. These individuals are not human. DO NOT GO CALL HERE OR ALLOW THEM BUSINESS!

I'd like to clarify that Gold Star Towing did not complete any service for me. I am writing this…read morereview so you don't waste your time. I called to cancel the request after waiting over two hours. I was given an initial arrival time of 45 minutes for service. After the initial time had passed I contacted them to follow up....was told it would be another 20-25 minutes. Waited an additional hour before calling back....oh truck is getting gas it will be another 25 minutes?! Not once did Gold Star Towing reach out to update me regarding service times. I could understand the delay and poor communication if it was snowing, icy conditions, storming, etc. however this was all experienced on a dry, sunny, 65 degree day. Don't waste your time or money!

Had to use them 2 different occasions and both were great. They took good care of the vehicle and…read moreoffered assistance where he could. defiantly recommend this team...!

Great tow service, reasonable price. Thanks Jason for setting up my parking for when I leave for…read morework tomorrow and some knowledge on the truck.

Everyone at Barron's were very helpful and gracious with us in our time of need. Our truck broke…read moredown 2 days before a holiday weekend and we were so thankful to get it back the day before the holiday. Highly recommend!

Just moved to Auburn indiana recently. Took awhile to find a place you could trust with your car…read more Very reasonable prices. I will definitely be back!