Stay as far away as these guys as you can. Had a tractor loose a drive line less than a mile from…read moretheir shop with minimum damage. Had these guy tow it to the shop and base on negligence on their part I incurred additional damage. What should have been a $2,000 repair cost me $4,000. The shop manager would not allow me to discuss the repairs with the owner so i had no choice but to pay the invoice. Tim Hill Source Logistics

Jeers to Atlanta PD and Red River Wrecker Service. My husband delivers DME equipment for hospice…read morecompanies in the area. He was out on a delivery after hours to service a concentrator and walked outside to his truck being towed. When he asked the officer Greg Restelle about why he was being towed he was told that he was in a no parking zone. My husband asked about the sign and was told that the sign had been run over and not been replaced. When my husband asked how he was supposed to know that the officer then told him that in addition to that he was 3 feet away from the curb. My husband drives a huge commercial vehicle because he delivers medical equipment to people around the NE Texas area and some of Arkansas. So my husband asked why no one knocked on the door and he was told that they did (later my husband found out that's a lie). I called the police department to explain and the dispatcher Skylar was incredibly rude so I asked to speak with a supervisor and he told me that the "supervisor" was at the football game. I tried to explain that my husband delivers medical equipment to hospice patients and if he gets a stat order while trying to work this out people could die. He was not trying to hear that and told me that he's lucky they didn't write him a citation. I told him that at this point we would rather that then risk people potentially dying. The officer ignored that and then told me that he would have an officer meet my husband out in front of city hall. The towing company told my husband that it would it be over $800 for the drop fee on releasing the truck. I called the towing company to try and work something out and they told me someone would call me back in 10-15 mins. Here we are over 2 hours later and I have yet to hear back from them. When my husband spoke to the company and explained the issue they basically told him too bad so sad. When I arrived at the scene the tow company was still there with my husband and a different officer. I took pictures of where my husband was parked and where there was no sign posted. It was then that my husband informed me that the officer hasn't knocked on all the doors because "they didn't know" someone who was on hospice was living in the house that he was at. The officer on the scene showed me the pictures of where my husband's truck was parked and how far it was from the curb and honestly he was away from the curb BUT it's not like he was even close to being parked in the middle of the street. My husband's company ultimately paid the drop fee and he was able to continue his orders. I think it's horrible that APD and Red River Wrecker Services don't care about the lives of people. There have been plenty of nights that my husband hops out of bed at 2/3 in the morning to deliver suctions to someone dying so they don't choke to death while they transition or oxygen to someone who may only have days to live. I told the officer and the dispatcher if he was in our personal vehicle then I could understand or if he was a delivery driver for a regular company then it would be his own fault but these 2 hours he spent trying to get this handled could have been the deciding factor between life and death. There is no reason at all that the police department or the tow company couldn't make the decision to drop this but I guess the money was too much to pass up. This was an honest mistake made by a DME driver who has already worked 60 hours this week (and the weekend isn't over) making sure hospice patients have what they need during their transition time. Maybe Atlanta PD should consider putting their sign back up so this mistake won't happen to anyone else. Oh and if you are wondering why he's in a Penske truck it's because their area is so large and they carry so much equipment that they need the space which the officers would have known had they just asked. Also the reason he parked where he parked was because the incline at the patient's house was too steep for him to get up. But had there been a sign he would have found somewhere else to park.

great service would recommend giving them a call to come and fix your big truck truck or car it…read morewill be fixed within a day.

Called for repair for blown wheel seal quoted 2-2.5hrs labor. I brought truck to him and I…read moresupplied parts. Mechanic didn't have right size socket so damaged my hub nut then later replaced with an entirely different style then what was on it originally. Then told me I would need new bearing and races. I rode with him to get tools and paid for the bearing parts at the same place he was getting tools to do the job. Then got charged for labor the entire time including his mileage to go right down the road and back. Then while working on my truck took several phone calls a walked off to take care of other customers including a tire change all while still charging me $145hr. They waisted hours of my time with inexperience and not having tools on hand. Then he left for a road call and had a buddy of his help to finish up my truck. 6hrs later finally done. Got charged for not all. I made it 110 miles down the road home get out to do a walk around and find the seal leaking again. I call him to tell him and he gets mad and starts cursing me out accusing me saying that I poured oil on it to just try and screw him over and that absolutely none of my money would be refunded. I have done business with several other businesses including integrity truck and all will tell you I run a honest business and couldn't care less to lie about something like this. I even sent him time stamped photos showing they were taken immediately upon stopping. I even went as far as to run a camera probe in behind to show the seal was leaking and he was absolutely rude accusing me of lying. First ticket given was $984. Then argued telling him how can you charge me when you was working on other trucks and not mine during that time. He discounted it 1 hour so I was still charged $870 for a wheel seal... called 2 other certified mechanics who both said that was nonsense and should have never been anywhere near that much. I had the opposite side done back in November by a reputable shop who only charged me $187.50 labor plus parts. I even told Him I would pay for the labor of everything else even though that part was overcharged as well. I even told him just cover the cost of the seal and labor of 2.5 -3 hours which would cover me paying another mechanic to redo their mistakes and my 45 minutes one way to go get another seal. And got told " Not Fu***** happening and then tried accusing me of wanting to run off with his invoice without paying him. Not to mention they left a mess behind the wheel that I had to clean up and then his helper when I checked before leaving had my brake 3 full turns out of adjustment. Absolutely would advise anyone to go to integrity truck or some other reputable shop of this kind of service..

I called for information on getting help with towing a commercial truck and trailer that went down…read moreon I-49; I was pretty disappointed after choosing them for their good reviews. From the conversation and the situation, it appeared he really didn't want to be bothered with the difficulty or situation, instead of saying, "I don't want to do it," or " I'm not ready to deal with something like this," he lied and said, "Oh, we don't have anything available right now, but you can call this other place." Truly disappointing. I truly hope they edit this: "With over 50 years experience we are confident that we can handle about any job out there. We understand that if you need our services that you are already under enough stress so we make every effort not to add to it. We treat every job we do as if it's our own mother."

I run a 24 hour road service company in Texarkana and the surrounding areas called D&J Truck…read moreRepair. They have always helped me out the best they could and been very fair on their prices when the job was to big for the side of the road. I wound recommend them to anybody that needs a tow.