1. Thomas Tire & Automotive

    1. Thomas Tire & Automotive

    0

    Burlington, NC

    Cancel

    Open app

    Search

    Thomas Tire & Automotive

    4.6 (24 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Thomas Tire & Automotive

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Thomas Tire & Automotive Photos

    Nearby Special Offers

    Sponsored

    Transmission Repair
    Responds in about 10 mins
    4.0
    (41 reviews)
    Tires
    3.0
    (14 reviews)
    Auto Repair
    Loading...

    You might also consider

    Recommended Reviews - Thomas Tire & Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Maint program
    Cassandra W.

    Great, friendly, clean, professional shop. You are greeted upon entering, offered a cold beverage and some popcorn while you wait. They take the time to hear your concerns, check & offer a suitable solution. You all this with a fair price and confidence it's done right. Thanks gang for your hard work and dedication to your customers

    Think I just found a new mechanic.
    Catherine M.

    This is the second time I have used Thomas tire & automotive. I will forever recommend them. Their waiting room is clean, modern and the manager is always nice and easy to talk to. They are honest and upfront in the costs which is appreciated. And I couldn't believe the first time I came in, I planned to wait because it was my day off. So I brought my iPad and book. Little did I know they were finished in 30 minutes as promised! WHAATT?!?!? When does that ever happen? You would be silly to go anywhere else!

    See all

    7 months ago

    Business owner information

    Photo of Thomas T.

    Thomas T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Thomas T.

    Thomas T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cassie H.
    143
    172
    154

    3 years ago

    Business owner information

    Photo of Thomas T.

    Thomas T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Thomas T.

    Thomas T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    3 years ago

    Scheduled the day before a diagnostic since I didn't know what was wrong. Ended up needing all new tires and price was very fair.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Thomas T.

    Thomas T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nancy B.
    126
    123
    11

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C. H.
    1
    55
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    This place is great, they are very nice and helpful. They are the type of service that you would pay a little more for! Keep it up guys.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Friendly staff and great service. Honest folks. We need to support. Highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Thomas Tire & Automotive

    Review Highlights - Thomas Tire & Automotive

    Brian went above and beyond, and even got me a can of fix a flat as I told him I was driving on to Ga.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Womble Automotive

    Womble Automotive

    4.2
    (23 reviews)

    I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

    My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

    BLACKS TIRE SERVICE

    BLACKS TIRE SERVICE

    4.6
    (20 reviews)

    The gentleman that helped me at Blacks Tire Service was amazing! The customer service and the…read moreability to remember me my name after my vehicle was serviced, showed that he cares about his customers! I will always return to this Blacks Tire Service when my vehicle needs to be serviced! The quality of work was top of the line! Thank you guys for doing an amazing job servicing my vehicle!

    My apologies for posting late. My name is Loretta and on June 16, 2026, obce again I took my SUV to…read moreBlacks Tire & Auto Service due to the honest diagnostic from their mechanic Matthew, who also provided service to my SUV prior. I always get my car checked out before I got out of town which was last week with the family. Matthew had highly recommended that it would be best for safety purposes to get my front brakes and front tie rods (dripping grease which he showed me and took a picture of if) done before going out of town. I requested Matthew and once again, he did not disappoint me and the total.for both services were under six hundred dollars and he also informed me he topped off my wimdow washing fluid as well!! I felt realllyyy good knowing that my family and I, especially our grandsons were riding in safe vehicle out-of-town!! It really put my husband and my mind at ease!! Again, thanks BTS for always delivering quality work on my vehicles and thanks so much Matthew for ypur honesty and superb work on my SUV!! I'll be calling very soon, it's time for my oil change lol!!

    Norris Automotive Inc

    Norris Automotive Inc

    3.6
    (14 reviews)

    They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

    EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

    Wilson Tire Pros & Automotive

    Wilson Tire Pros & Automotive

    1.0
    (1 review)

    I won't bury the lede: I will never return to Wilson Tire…read more What originally drew me in was seeing lots of cars out front - many of them police vehicles. I mistakenly took that as a sign of quality. But now I realize public sector contracts don't require the same scrutiny -officers aren't paying out of pocket, so if service is subpar, it's no skin off their backs. My Chevy Tahoe's AC had gone out and was blowing warm air. Knowing a bit about cars, I figured it could be the compressor, clutch, condenser, or freon. I stopped by an auto parts store to recharge the freon and discovered it was already full - so no leak, and likely not the condenser. That pointed to a compressor or clutch issue. I called Wilson and spoke with Jason, the shop manager. I explained what I'd already checked and asked for rough pricing: compressor, clutch, and what a full replacement scenario would cost. He broke it down and said worst case - if everything needed replacing - it would run around $1,700, but that was unlikely since I had freon. Sounded reasonable, so I told him I'd drop it off the following Monday morning. He confirmed that was fine. At 8am Monday, as I'm getting ready to head out, I get one of those automated texts: "Just a reminder, your appointment is tomorrow at 10am." Confused, I called and spoke to a girl who said, "Oh, I just have to enter something and it automatically sends that - don't worry about it." That made no sense - why send a reminder with the wrong date? Still, I dropped the car off a little after 8am. Less than three hours later, while driving back from Raleigh, I get a call from Natalie saying my car is ready. I'm surprised, and ask what the issue was. Her only answer is, "Jason gave you a quote. That's what we did." I explain, yes, he gave a quote - but it was a list of hypothetical possibilities. A quote isn't an authorization to proceed without a diagnostic or my consent to move forward. She keeps repeating, "You agreed to the quote," and says she doesn't know anything more. She state she talked to Jason and that he is on vacation. I said great - I'd like to speak with someone who actually diagnosed or worked on my car. I asked her for the total cost, since I had her on the phone and it could point to the issue, since I had the breakdown that Jason gave me. She says, "$1,700." That's when I got irritated. That was the maximum worst-case number Jason gave me, and now they were trying to charge me that? I ask again for someone who worked on it to call me. She says she'll have the lead mechanic or Jason call. I agree, but before I can finish, she starts yelling at me, saying I agreed to the quote and that she's "just the receptionist not a mechanic" and doesn't know anything else. Then she hangs up on me. Spoiler alert: neither Jason nor the mechanic ever called - despite her saying they would within 10 minutes. About 30 minutes later, Destiny - the assistant manager - calls. She's polite, professional, and listens. I explain everything and she acknowledges there was a breakdown in communication. She confirms the real total was $1,100 and change, and the issue was the compressor and belt. I asked her directly: "If I had just accepted what Natalie told me and come in ready to pay $1,700, would anyone have caught the discrepancy?" Her answer was vague - something about too much freon. I'm not sure if she meant in the system or what Natalie was looking at, but it didn't make sense. It left me feeling like I would've been overcharged if I hadn't questioned it. When I came to pick up my car, a woman (likely Natalie) bolted to the garage as soon as I walked in. About five techs were just sitting there, watching silently while I paid Destiny. No one greeted me. It was uncomfortable like they were ready to be bodyguards, rather than be productive and work on cars or call customers with diagnostics.... That Wednesday, I drove eight hours to Tennessee. And guess what? The AC stopped working when I arrived. I sweat through the entire week. I popped the hood and found a rag left in the engine, condensation on the AC lines, and pools of fluid leaking. My mom had even pointed out the leak during our drive but I brushed it off as residual fluid from the recent service. When I returned, my husband took the car back and specifically asked that Jason call him after the diagnostic. Like any shop should be doing. If that's not already standard, it needs to be. People deserve to know what's happening with their vehicle. It turned out freon was leaking from the service port. Bottom line: I will never return to Wilson Tire. The lack of communication, the attempt to charge me the worst-case number without explanation, and the dismissive, unprofessional treatment - especially from Natalie - were unacceptable. I truly believe they've gotten too comfortable with contract work where no one checks the bill. But when it's my money? You better believe I will.

    From the owner: Wilson Tire Pros & Automotive proudly serves the local Elon College, NC area. We understand that…read moregetting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands. We pride ourselves on being your number one choice for any auto repair.

    Thomas Tire & Automotive - tires - Updated July 2026

    Loading...
    Loading...
    Loading...