We've been with Kindercare for 3 years now, both in MA and now TX. The Director, Tierria is amazing and has transformed the Southlake center in her short time there. I love all of the teachers, communication is fantastic and health and safety during covid has outstanding. Special mention to my oldest daughter's teacher- Miss Nisha. My daughter loves her class and talks about her often when she comes home. read more

We absolutely love KinderCare, our son is excited to go and I really like that they taught him sign language! read more

Southlake-Grapevine KinderCare - Child Care & Day Care Near Me - Southlake, Texas

We came to Kindercare from a larger facility, and cant say enough about how a family-feel always trumps bells and whistles. My three year old had learned more in his short time here than his years at our previous school, has come out of his shell, and made friends that he talks about non-stop at home. We love his teacher Ms. Alli! She sends us wonderful pics every day showing what they're doing in class. The atmosphere when you walk in the door is so light and fun, and you can tell everyone from the ladies in the front office all the way to the back classrooms are happy to be there, and that makes all the difference. We also enjoy being greeted by music in the front lobby! :) read more

My son has been going here since he was 17 months old and he just turned 5 so I consider myself a good candidate to write the first review. All in all, even with some iffy teachers at times, and some manager turnover, I have nothing but high regard for this center. The management team always listens to concerns, answers questions and they even make changes if your suggestions are good for the children. I appreciate the open door policy. The children are loved, well cared for, and safe and you can't ask for much more than that. They have extra programming in the form of phonics, math, Spanish and cooking to name a few which cost extra beyond regular tuition but may be well worth it. My son has participated in the phonics program since he was 3 1/2 and I think it has really helped him with early reading. I'm excited to move my child into kindergarten at public school next year, but will still utilize the Kindercare facilities for after school care. read more

We absolutely have loved KinderCare. My daughter has been going for almost 2 yrs now (started at 3 months). All the teachers are so welcoming. With covid parents are still not able to go into the center but they are so good at sending pictures. My daughter has learned her numbers and colors so far and we can ask if she wants to see Ms. Lesa every morning and she always gets excited. I have recommended this locations to many friends and some have joined as well. Nothing but good things to say. read more

This will be long, but it's worth the info if you are considering enrolling your beloved child into a Kindercare facility. Especially this facility. 2 main points that I have major issue with. 1. They gave my child another mothers breast milk, then tried to cover it up. Long version, this was noticed in a daily report sent home where we only sent her with 2 bottles and they stated she had 3. Of course they wanted to deal with my wife because she wouldn't argue with them. Even after repeated requests they insisted on calling her. I ended up having to visit this facility in person twice to get the full story. Long story short they fully stood by their side of the story until I pointed out the clear evidence to how I knew without a doubt they were lying to me. The mistake I could live with. THE LIES WERE COMPLETELY UNACCEPTABLE. 2. This company is actively trying to wedge itself between parents authority and their children's minds. They start innocently enough at infant age, but this lays the groundwork for future plans. In later years (not 100% sure of timeline) but they will introduce words like Transsexual, Gay, Lesbian, Homophobic, Transphobic, Queer, etc. to your child without asking permissions from the parent first. Now if you are like most parents you don't have issue with these words, or those that identify with them. What you will have an isssue with is this being taught to someone at the age of 5 or less. This should be a parent/child conversation when they are ready to hear it, not teaching them "Transphobic" so when a parent doesn't fully agree with a teaching they have already labeled the parent as the villain. My child was going to be pulled from this facility due to this second issue before pride week due to timing and making plans to get her elsewhere etc. after the lies in the first point above I pulled her out that day. Of course the struggles in the next few weeks were tough, it was definitely worth preserving her innocence. I would recommend placing your child into a Montessori type school. Even as an infant! We have seen amazing things from our little one after changing from Kindercare to a Montessori. Edit: The staff staff from this facility immediately reach out to me after posting this review. I haven't spoken to Erika as of yet, but Kindercare is owned out of Oregon I believe. This means any meaningful change in policy will have to come from them as I was informed when withdrawing my child that they do not get to choose the curriculum at a local level. I will call and chat with her though to give them a chance. Will update. 2nd Update: has a pleasant chat with cooperates customer service guy. Send very nice but was clearly nervous about the second topic during chat. Assured me that this isn't consistent with actual teachings at this company. However, a simple internet search proves otherwise with pics of curriculum and material. read more

I have an infant and 4 year old currently enrolled at this location! I can't tell you how supportive and helpful they have been. My four year old looks forward to going to "school" because he loves his teacher so much! The director has gone above and beyond to make sure my littles are best cared for. Can't say enough good things about Tierria and her staff! read more

If I had the option to give no stars I would. My son started pre school here January 2022, when Ms Tierria was the Director of the center. My sons teacher was Ms. Tatiana (Ms Tati they would call her), and he absolutely loooooved her and the Director. Unfortunately they both had left in April 2022 I think it was, and than came along Ms Emily (Asst Director) to Ms Brittany who is the current Director. Let me tell you something, I have NEVER in my life met someone who works in child care, have such a horrible attitude and looks plain miserable to be at that center ( Ms Emily). It wasn't only every time that I've gone to pick up my son that she was yelling or raising her voice at the kids, or the fact that I've gone to pick up my son and her back is facing the door, she didn't even know someone walked in the door because she never turned around to see who it was that took one of the kids out. Or maybe the face that the center is low on staff and put 1-2 teachers with a group of 30 plus kids. My sons teacher at the time of all these transitions was Ms JaQuala, she seemed okay at first, gave her a chance, but nope another bad apple. My son snitched saying one of the kids hit him, as I was picking him up and Ms JaQuala said "Oh yeah, (so and so) sat on your sons head AND back"... EXCUSE ME? And she didn't bother to call me that same day it happened. There was another incident where i seen that same teacher grab a little girl VERY rough, cause maam if that was my child you did that to, I'd be in jail. There's not enough space to leave more incidents that has happened, but DONT WASTE YOUR TIME OR MONEY. And if you want someone to actually care for the well being of your child, go somewhere else cause this is a shitty environment to place your child in. read more

Well since the new director left the center has went to hell. And with the shootings they has pick a door code as a safty measures. Staff has nothing good to say about the center, they are all looking for a new job. Children are behind in learning and not really given any attention by staff. You walk in and drop your kids off and pick them up with no a teacher in sight. If a active shoot was to happen no doors are locked. And non of the teachers have walkie. Or wearing uniforms. They don't speak. And no name tags so who is keeping your kid for the day... lol. The center is a joke ans I used to love it but new director and its not like it was. A CENTER with no heart. Every parent has the code so I was told to trust the other strangers no keep the code safe. And thats all that would be ok place. FYI parents also snap too. The prek doesn't even know how to write their name. Southlake is ghetto .... i am looking for a new daycare and I hope you all do the same and run... its a dead place that is a sinking ship. Lost soul, lost heart, lost love with children. The staff careless. And Brittany and nick does nothing. Two dink Batts up shits creek without a paddle. read more

The best daycare that my kids ever been to. They are nice & clean a great learning center for kids.

I had to change daycares and the director was amazing! She understood my needs and my child seems extremely happy there. Hasn't even thrown a fit to go in. I love that they have an app and always send me pictures of what's going on in his day and he always gets to do amazing activities. Definitely the daycare that you wanna go to! read more

I finally went back to work after being on maternity leave for 3 months. I went back to work rather suddenly and needed to find a daycare that I felt comfortable with and could trust with my first born daughter. Meg and her staff are absolutely phenomenal. They constantly work with motor skills, sensory skills, sharing, learning to sit up, crawl, standing and walking. They accommodate your child's specific needs, feeding schedule and napping schedule. From her teachers to her fellow classmates and the overall classroom setting she's always in a great mood when I pick her up. I would recommend this KinderCare to anyone! read more

We transferred here from another nearby preschool/daycare. KinderCare has their competitors beat on every level. Caring, professional staff. Ever-changing yet structured curriculum. Healthy menu. High standards. Unlike the last daycare we were at! We have yet to find any negatives here. Can't say enough about the kind, loving teachers. My kids love them! read more

My daughter has went to KinderCare for two years and we absolutely love the ladies there. Each one knows my daughter's name and greet her every morning when we arrive. Her individual classroom teacher works with her on basic skills development and help her continue to grow each day. I am always impressed with how well the classes are managed and the staff's flexibility to move around and help where needed. This is a great place to take your kids. All of my children will go to Kindercare in Southlake-Grapevine. read more

I DON'T SEE HOW THIS SCHOOL IS NAEYC ACCREDITED! WHO WOULD LEAVE THEIR CHILD HERE?! I started my online search for a good preschool for my 4 year old to attend in August to help prepare her for Kindergarten. I went to the NAEYC website & searched for accredited preschools & found this one, so I added it to my list of preschools to tour. I scheduled a tour online with their great "chat online now" feature on the Kindercare website. I had a lovely conversation with a online rep & I asked about tuition & the schedule, he answered every thing & got me pumped to go on this tour! I scheduled it for 2 weeks later & the day of the tour we all were so excited to go! The day before the tour another rep from a 1800# called to verify my tour, enthusiastically I said "We'll be there!" Included with me was my husband, my 4 year old & also my 1 year old. (I asked ahead of time during my online chat if that would be ok ) First thing that struck me as odd is this school is located literally off the high way. It's difficult to get to & the outside appearence definitely leaves a lot to be desired. We walk into the building & immediately get smacked by the smell of Taco Bueno. There is a very large woman in the office to my left who comes to the door to let my family & I in. Although I scheduled this "tour" ahead of time we seem to have interrupted a lunch date because there were 4-5 women that scrambled around back to their offices once we walked in. One woman even stayed in the office while we came to sit down, Meg, the director, asked her to leave so my husband & I could sit down. As of now, I can feel that my husband is completely unimpressed & so am I. We sit & Meg says some vauge, things to my daughter (Your hair is pretty, What's your name, ect) in the fakest tone possible. She had a box with a Mr.Potato head set in it which my daughter immediately was distracted by. We sat & talked about some basic things & I was expecting to quickly get up out of this office & begin the "tour". She stated that all of the children were sleeping. She said that they have 2 hour nap times daily in which the normal "teacher" who is with them takes a 2 hour break & another employee will watch them during nap time. I asked about turn over rates, who all would be taking care of my children, what their curriculum is, all to get sketchy answers. After my husband & I asked a couple more questions we asked if we could "see where our daughter would be staying" (we had to ask for her to give us the tour!) she takes us to the space outside her office that is sectioned out with clear plexi-glass walls. She said that was the "area" that all 18 preschool children would be held. The space looked like what I'd imagine a room at one of those places shitty parents have to go to be supervised when watching their kids would look like. It looked kinda jail-ish. Also, there is no door to contain all of the students from not running into other rooms, or to the back to the playground- into the highway. Also, a reason I mentioned one of the employee's size previously was not to be mean, I'm not a size 2 or myself. The reason I mentioned it is because when I walked in 3 of the 5 employees I saw were extremely overweight & there is no physical way can provide the care & energy needed for 18 3-5 year old kids. We didn't get to see the playground area or any other part of the facility. We go back to Meg's office & she gives us a info packet & we tell her we'll be in touch if interested. I didn't see or hear one child at all in the facility the entire "tour" the place was dirty, the director is fake & gives off the impression she doesn't care about the education or care of my child/just her corporate position. I didn't meet who would be taking care of my child. I asked about their accreditation & saw a flyer on the wall about it but the NAEYC should be embarassed. It goes to show you sometimes accreditations don't mean anything. If you are looking for a low grade&overpriced daycare with underqualified employees who don't care about your child & are just there doing their shift- try this place! Don't schedule a tour though, they'll waste your time. read more