The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

I just had one of the best experiences with an HVAC professional ever. Dave from Sims Comfort…read moreSolutions helped me over the phone and text, walked me through what to do step by step, and saved me from paying a diagnostic fee for something that turned out to be simple. He was completely honest about the cost of me DIYing it versus what he would charge, and that kind of integrity is rare. Dave was patient, kind, and had amazing interpersonal skills. He could have easily come out, billed me, and called it a day, but instead he helped me troubleshoot everything without rushing me. Because of that, he earned my future business and all my referrals. I'm even sending him a thank you through Venmo because he truly deserves it. I wish him nothing but good karma. If you need someone trustworthy and genuine for HVAC work, call Sims Comfort Solutions and ask for Dave.

Jon and Dave went above and beyond with my installation. I had a new Trane A/C and Heater unit…read moreinstalled along with new Ductwork. From the fair quote to the quality insulation they were on time and kept me informed. I highly recommend!

I recently had a HVAC installed by Diamond Air Service, and I couldn't be happier with the…read moreexperience. From start to finish, the entire team was professional, punctual, and respectful of our home. They worked efficiently, and kept everything clean throughout the installation process and their pricing was reasonable and transparent. Thank you, Anthony,Bobby and his crew and Edwin and Ethan. They all went above and beyond to ensure everything was done correctly and answered all of questions along the way.

Quick response and great communication. Service was excellent!…read more Air conditioner was repaired in less than a week from the initial visit.

Okay, things don't always go perfectly, but I respect a shop that will work to make it right when…read morethey've gone sideways. I had a tech from AC Plus come out who was really solid on identifying the problem with my unit, but he came in with a quote that was totally unreasonable. I suggested he check with the office while he was here, but he just threw his hands up and said it was what it was. After talking with Matt, the owner, it seems like that original quote included a bunch of other things (like an extended service plan) that I just didn't need and the first tech didn't communicate those elements clearly. Matt apologized for the miscommunication and came out personally the next day to fix what needed to be fixed at a copacetic price point. I wish things had gone more smoothly with the first tech, but appreciate Matt's responsiveness and eagerness to get everything back on track.

I would recommend AC heating and cooling. I wish I would have been able to qualify for a new…read moresystem, but they still helped by fixing what they could do we can hopefully get through the summer. They are very professional and patient and hardworking Isaiah was awesome at communicating what was wrong and needed and Enrique was very helpful, professional and tried to get us a good deal. I am happy they were able to fix what they can

Where does one start, when working with an amazing HVAC company Victor was the point person to…read morecome over and get us an estimate on the cost of a brand new air-conditioning and a Home that is almost 70 years old. He checked under the house into the vents, took pictures. The team of Goldbaums, started at 7 o'clock and completed around 1 o'clock. This team works so well together. Everything was covered when the work was being The lead person kept on checking to see how my mom was doing with the new air conditioning and all the work. The workmanship is outstanding. The service of this company is outstanding. I cannot say anything wrong about this company. If you want a company that stands by their word this is the company. If you want a company that works together so well this is your company. The best part of it they cleaned up after they left. Thank you team for making this and a very easy process.

LIFE SAVERS!!! Upfront and straightforward. From the moment I first called Goldbaums Air…read moreConditioning & Heating I had the best service. I spoke with Barbara and I let her know my situation that I had two mini split units that needed a deep cleaning ASAP because I noticed mold was inside the units. Barbara confirmed with the technician and was able to set up appointment for same day with a small waiting window from 2pm-4pm! Other companies were giving me long waiting windows on when they might show up. I also love that she was able to give me an upfront price on servicing my two units!! Daniel and Eric were the two technicians that came out to service my units. Daniel was very knowledgeable, helpful, and kind. I explained the situation with the units and he was confident that he would fix the situation. Before he started, he let me know what he was going to do to deep clean the units and remove the mold and gave me another option just in case it didn't work. His confidence put me at ease as I was stressing so much about this mold situation. Daniel and Eric were very professional and we were able to get the job done and had my units looking brand new! They made sure there was no mess left behind and the areas that they serviced were clean. They showed up on time and actually a couple minutes early, which was a great surprise. I appreciate that they wore shoe coverings when working inside my house. I didn't even have to tell them or ask them. They already had the coverings and put them on before they even walked in. Overall, it was a fantastic experience and would definitely recommend to anyone needing service! Thank you for all your help and taking care of this stressful situation!

I've been using Total 1 for several years now, and they have consistently earned my trust. Over the…read moreyears, I've dealt with multiple contractors, and too many of them immediately jump to recommending a full system replacement without taking the time to truly diagnose the problem. That has never been my experience with Total 1. What really sets them apart is their honesty and attention to detail. Instead of "firing the parts cannon" or condemning a perfectly serviceable unit just to make a bigger sale, they focus on finding the actual issue and fixing what truly needs to be fixed. That approach has saved me money and given me confidence that I'm getting straightforward, professional advice. Every interaction I've had with Total 1 has been positive -- they're knowledgeable, respectful of your time, and clearly care about doing the job right. It's refreshing to work with a company that prioritizes long‑term customer relationships over quick upsells. In my experience they have always been a great value. If you're looking for a contractor you can trust -- one that won't pressure you into unnecessary replacements and will take the time to explain what's really going on -- I highly recommend Total 1. They've earned my full endorsement and will continue to be my first call.

We had Total A1 A/C & Heating replace our old Furnace and A/C unit and add a whole-house fan. They…read morenot only did a good job on the installation, but they also did an amazing job of providing the services afterward. I totally recommend Total A1 A/C & Heating