terrible rude staff. they harass and retaliate against neighbors who speaks up for themselves. they…read moremake up policies as they go as well. they are trying their best to push my family and I out of here. they have my house under surveillance having maintenance crew run back to report false information and just because their maintenance they automatically take their word for it without giving me the proper chance to dispute anything or receive proper notice. I pay nearly $2000 in rent and to be treated like garbage maybe for the color of my skin is NOT acceptable. it's 2026 not 1955 wake up !!

They know problems they don't fix. They charge for "updates"…read morebut the items are different in every apartment. Both of the fountain motors are underneath bedroom windows. They pick and choose who to harass about items on the porch. They claim to have stocked ponds (fish) never in my 5 or 6 years there have I seen this happen. I have had to act as a steward and run people off that are fishing that don't live there off. These are things that have come to mind. They ban old tenents from coming back to visit old neighbor's. Anonymous

This is a great apartment. Usually, apartments charge more to live on the top floor, but Sand Creek…read moreWoods charges less. I like having a full size washer and dryer in my apartment. It's a safe area. Very quiet. I almost never hear my neighbors. Once my neighbor was playing loud music....Someone asked her to turn down the music and she did. That was the end of that. The office staff is terrific and the maintenance staff does a good job too. I've had to ask maintenance to come back on two or three occasions because they hadn't completed a job correctly. They've always come back immediately with a positive attitude and no complaints. The staff jumps on maintenance issues immediately, unlike almost every other apartment that I've lived in. They are passionate about making Sand Creek Woods a great place to live. Downsides: There isn't much storage space (closets/cabinets). The kitchen is small. The rent used to be a great deal, but the rent has gone up a ton the last three years (about 9% each year). I don't have any pretty neighbors. :) It's not a young complex, mostly middle-aged residents. Having said that, the positives far outweigh the negatives, I love living here. It's the best apartment that I've had!

Well managed and maintained. Quick to respond to and resolve maintenance issues. For example,…read morefridge not working and installed new same day. AC not working and fixed same day before I got home from work. Accommodating and understanding. Will be an easy decision when it comes time to renew the lease for 3rd year.

I was recently informed that my lease will not be renewed due to my "interactions with the office."…read more For context, when I first moved in there was a significant mouse issue in my unit. Over 30 mice were found, and multiple rodent traps had to be placed around the water heater area. Understandably, that was frustrating to deal with as a new tenant. There were also maintenance issues during my tenancy. At one point my refrigerator broke and I was told it could take over a week to replace. Additionally, on multiple occasions when maintenance entered my unit while I was away, my dog was locked in the bathroom for long periods of time, which was very upsetting. I'll be honest that I did express frustration to the office about these situations. However, my rent was always paid on time, I got along with my neighbors, and I tried to be an active and respectful member of the community. I'm sharing my experience so future tenants are aware of how concerns about maintenance issues may be handled. Your experience may be different, but this was mine.

My boyfriend and I recently moved in and we love it. It's a quiet neighborhood, lots of trees and…read moreanimals my cats love to watch. They way everything is set up really makes it feel like home.

We did the sunset rail tour it was a delightful time. It was a full ride. There were three young…read morepeople and an older gal guiding us. Around 7 miles according to the description at the half way point we set for about an hour for s'mores as a group. It was relaxing.

Loved living at Nickel Plate! The leasing and maintenance team are responsive, kind, and…read moreprofessional. The daily complimentary snacks and coffee in the leasing office were great. The apartment is located near restaurants, grocery stores, the post office, and the library. Basically anywhere I needed to go was nearby. I deducted 1 star because my 2nd floor unit overlooked the very busy 116th street, so there was constant dust and noise from the construction and cars below, and there was no elevator access to the 2nd floor.

Jen and the front office staff are phenomenal. I just want them to know how much we appreciate what…read morethey do. Great job to the maintenance team as well! The complex looks great!

DO NOT live here!!!!! If you have a noisy disrespectful neighbor, they will DO NOTHING about it…read more They say it's "normal apartment living" even though it's 2:00-3:00AM in the morning. The staff does not care and will hold your lease over your head instead of fixing any issues.

Don't apply here! It's now January and since November 3rd I have been waiting to receive my refund…read more(funds) from this place and they have been giving me the run around for weeekkksss now! And they're playing clueless every time you call as if they don't know what you're talking about! Then they'll stop answering the phone! I had to call literally ten times today just to get one answer and then they hung up the phone to send me a text message saying "oh I think we got disconnected" and they still can't tell me where my money is!

Worst property manager on site . Also, the African American lady who works in the office is always…read moreeating and on break . The younger maintenance guy is rude and racist. I have lived here for six years now. The most expensive place and don't deserve my hard earned money. I see people living here for a few months and leaving out. No wonder why people don't want to live here . I got hold of the property manager and she explained to me about the situation. She resolved the issues. Thanks, Holly.

In every way. Non responsive, no control over questionable clientelle. You can offer subsidized…read morehousing, but don't do that AND claim to be an exclusive community. Hallways smell like weed, domestic disputes in the street...

I have lived here for 2 years now and absolutely love it. The community is amazing and the leasing…read morestaff is so welcoming. I have a service dog and they have always been welcoming of him as well! The clubhouse is amazing for family events but I tutor as well and hold my tutoring sessions there and it is perfect! I love living here and am thankful to have the Hamilton family in my life!

I was retaliated illegally (Fair Housing Authority)by Thompson Thrift for complaints filed with…read morecorporate on roof HVAC NOISE denied my right to quiet enjoyment in 5th floor apartment in 2021. Forced to leave . BE CAREFUL they're friends with the Mayor !

Kudos to Dalton Brandt in leasing at the Mark at Fishers District. Dalton treats our residents like…read morevalued residents and customers. Any issues or concerns I have brought to him he has always handled fairly, professionally, and with a smile on his face. He and the onsite leasing agents we have had and our maintenance crew are why I continue to call The Mark my family's home. It feels good to feel valued, respected, heard; and treated with kindness and understanding, not taken for granted. I have observed Dalton with other residents as well. He is a real asset to our residential experience. He seems to realize that in his line of work, customer service is everything and he nails it. Keeping this many residents happy cannot be an easy task, but from what I have experienced and witnessed, he has always done his best to. He seems to realize most of us could have chosen other places to live. And he seems to take the responsibility seriously to exemplify why we continue to choose the Mark. Keep up the great work, Dalton. We appreciate you and your team of leasing agents and maintenance crew and how much you all seem to care about us as individuals, not just tenants who pay rent. Shoutout to Dalton, Juan, Toya, Cameron. And to our other leasing agents Dani and Emily. I know the value of a review, whether it is negative or positive. I am pleased to be able to write this well-earned positive post.