I will only buy my mulch from Southridge. The quality and prices are great! More importantly, the delivery is always easy. They are very thoughtful about calling if I forget to mark where I need them to place the mulch. They are careful around our property. Everyone is always friendly and knowledgeable. I have bought everything from trees to mulch from Southridge-- and it has always been a great experience. Thank you!! read more

Stay away from this company. I ordered soil and asked them to deliver to my backyard. Turns out they came with a huge truck and destroyed my patio. I reached out many times to their customer service and they are refusing to compensate with anything. Did I even like their soil? There are broken pieces of glasses mixed in to their soil. Not something I was expecting to see in garden soil that I'm going to grow things with my kid. read more

Good kiln dried wood that burns well; good folks and terrific customer service. Recommend!

Southridge is great, I've ordered mulch and loam/compost from them a few times now. Very friendly staff, placing an order and scheduling is very easy and fast, and the product is great quality at fair price. read more

In trying to support small local business, I ordered wood from Southridge. This year the wood just does not burn well so I called and was told no else was having problems! I will say they were quick to send someone out to analyze the batch of wood and offered to take it back, but that was not a great solution to my problem as this was the only wood I had to burn. We will move on and try another local company. read more

this nursery is by far the best in the Boston area, and I've been to a lot!! Their products are always so healthy, not overstocked, prices are very reasonable. Every single member of their staff are not only EXTREMELY knowledgeable, but are patient, caring and helpful. I've slowly developed my perennial garden with their help and the help my landscaper (who's also a fan of Southridge - also call him bc he's awesome - Tom Donahue from Ideal Lawn Care, West Roxbury) - its the only nursery I'll go to for all my garden needs. Can you tell i'm a fan favorite? You won't be disappointed and in fact, may become a plant addict like me. read more

Terrible customer service! As a small business owner it pains me to leave a bad review for another small business. I try to support small business when ever I can. While most small businesses cannot compete on price, they typically more than offset with friendly customer service, which for me is worth the higher price. I guess the initial interaction with staff should have been a warning sign, but I decided to give them a try anyways. The unfriendly tone by staff and the inflexibility is terrible. Will never shop here again. read more

Disgrace to have such a bad customer services. No greetings to offer help. Instead with a bunch of dogs, some huge, not leashed & roaming around and approaching customer. Even the customer explicitly expressed that they were afraid of dogs. The whole store with at least four to five staff members staring and doing nothing!! Not sure how they were trained for basic respect to customers and is this place a pet store!!? read more

Friendly service and unique selection! I'm not the most creative landscaper and I'm struggling with 2 sections in my front yard. They were more than helpful with suggestions and took their time! I'll be back :) read more

I love going here every weekend. They have unusual plants and their prices are reasonable. It is on the smaller side but their selection is unbeatable. Their staff is also very knowledgeable. read more

Got 10 yards of topsoil/ loam the other day delivered. I have to say it was amazing quality. No rocks or other imperfections I would normally assume would sneak in. I have gotten mulch and plants there prior. Always fair. Thanks! read more

This garden supply company does have very nice products, and it's nicely laid out, so it's a pleasure to look at their plants and products. However, their employees just couldn't care less - ask them a question and they act as if you are a bother to them. read more

We got wood delivered last year and this year. Last year it was short of what we ordered but didn't say anything as we had enough and didn't want to deal with it. This year we got it delivered and it's about 30-40% short of amount we ordered. We have a place we store it that you can tell how much wood there is and it's definitely not as much as what we ordered. When we called they said it was "impossible" and that when they have issues like this they pick the wood back up. What? That resolution is ridiculous. Either give a credit for the missing amount or give us the remaining wood we ordered and paid for. Given the general state in terms of the overall shortage of wood, I have a feeling they are shorting lots of customers to keep up with the demand - beware and pay attention to what you get delivered. We'll spend our money with a different company that is ethical next year. read more

Such a cool place! I recently purchased some cobblestones here for a project I am working on at home.I was impressed by the abundant supply of masonry/landscaping products available in the back for purchase. Also by the beautiful animals hanging out among themselves in the yard of the property. The retail store is fun to visit as you'll bewelcomed by friendly pets and people offering stylish home decor for sale. It is a very clean store with such a happy, welcoming vibe. Prices are great and customer service top-notch. This is now my go-to place for future landscaping needs. read more

Bought all our hemlocks here for our backyard. $250 for 10ft tall full trees! Great deal. All of the shrubs, plants, flowers and trees we have purchased from them have bloomed beautifully! read more

So unfriendly. I bought a snowblower in VT at my vacation property and decided to bring it home to Walpole to use it. It's brand new, and they wouldn't service it. Only service what they sell. I understand if I bought it at a box store down the street or if I was asking for free service. They won't be getting my other regular business anymore. read more

We bought a $300 tree and it started to show signs that is was dying pretty quickly. We called for suggestions and she told us we didn't buy from them and that it is not there tree. I explained we had the receipt but she insisted it wasn't there's because we were not in the "system". After calling us liars I asked her to check the spelling of our name again. She spelled our name wrong, It only went further down hill from there! The tree was completely dead within 6 months! read more

Very nice selection, plants for sale all appeared healthy, very helpful and friendly staff. Highly recommended.

I picked up a yard of "seasoned" firewood. I was assured it was dry but it was not. The wood smoked up the entire house. I knew as soon as it started burning I could hear the "hiss" of wet logs burning. Called them back next day they couldn't care less and said I could return it. No. Not loading it all back in truck. Save for next season but I will never give these liars another nickel. I don't understand when a customer asks if the wood is dry and seasoned why lie? They knew it wasn't ready to burn but just wanted the money. read more

Be very cautious when dealing with any of their sales people, they make commitments for which they aren't authorized. Many of the products they are selling as new are leftovers from other job site returns. These guy had been great in the past, but lately have gone downhill... hopefully they can turn it around. read more

Abysmal, abysmal customer service. Left me waiting for 2 hours for a delivery without calling to let me know they'd be unable to deliver in the agreed upon window. When I called to find out what was going on, they casually informed me that they wouldn't be able to make the delivery for another couple of hours. When I suggested a discount to the $45 delivery fee, the manager scoffed, saying it wasn't their fault, so why should they have to suffer? Completely ignored the fact that I'd taken the morning off from work in order to wait for their truck. They did let me cancel the order, though, which seems like a real good business plan - their truck was already on the road with my delivery but rather than take a haircut on his fee, the manager decided it was a better idea to take nothing. read more

Good customer service, and a company with integrity. I bought some items from the company which I wasn't completely satisfied with, and the owner refunded all of my money. read more

We have had two *very* bad experiences at Southridge. Shop there at your own risk. They do not stand behind their products. I highly recommend trying another nursery. read more

Ordered a truck load of loam, I found all of the employees both friendly and helpful. The truck came at the scheduled time and at the price and quantity ordered. The driver couldn't have been more accommodating. Very satisfied with the service and the company. Will be back for more of my landscaping needs. Bob VN, Walpole, MA read more