Each employee went out of their way to help me. I walked out smiling and I look forward to…read morereturning!

I absolutely love this store. It's right around the corner from me and is just so incredibly…read moreconvenient. Staff is always friendly and helpful when I can't find what exactly I need. Never had an issue, the "young kid" and "retiree" employees have never been anything but pleasant to me.

I just returned from another positive experience with Ace Hardware in Quincy, MA. This time, I…read moreplaced my order online through the Ace app 2-minutes before their opening time. Five minutes after they opened (7 am), I received an e-mail message that my order was ready. When I arrived, I was greeted (as is always the practice here) and pointed to the cash registers to pick up my order. A printed copy of my order was in the brown paper bag with my 2 items. Plenty of parking early in the day, and I was in and out in less than 5 minutes.

Hours posted are not honored at this store. I arrived at 6:55 to buy one item knowing the store…read moreclosed at 7, and the doors were already locked and no employees were available to let me in. Perhaps business hours should be updated to reflect actual closing time.

So unbelievably rude- obviously I don't know about hardware and am asking for help and the employee…read moretreats me like I'm a moron. Three employees standing there and no one offers to help and when I ask they just vaguely point to the other room. Trying to avoid big box stores but will never return here

Best hardware store I've ever been to. The customer service was amazing. They have everything I…read morewould want from a hardware store. Super personable experience.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

Very friendly and knowledgeable. They can help with finding tools, supplies and materials, or even…read morejust knowing what that thing you're looking for is called!

I been visiting your store for around 10 years, always it's good to shop there…read more it's the place to find good brands, things nowhere else have it Very gentle people Thanks for be there.

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And…read moreI'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.

I recently went to this hardware store for a service. It was something I could have done myself but…read moreit would take time and exotic tools that I would rarely use, so I decided to just have them do it. They never did it. Weeks went by and I would drop in to check occasionally, "Did you do that thing?" and they gave me excuses, so I gave up and just did it myself in an afternoon. It occurred to me that I hadn't shopped at this place for a long time, and now I could articulate why. This isn't my grandfather's hardware store, where the clerk knew things about the houses in the area or the soil; local expertise. The stock is the same cheap Chinese junk that you can get anywhere, nothing is really built to last. Despite the calls to support local businesses, I don't see them out doing things in the community that might merit my loyalty. There's no lollipops for the kids or a big fat cat like when I was a young man. It's staffed by surly, bearded boys who politely tell you they are sorry but we don't stock what you are looking for. So if you haven't been for a while, trust your instincts. It's not that good an experience.

Danny's Hardware is exactly what you want and expect from the traditional local hardware store…read more Danny is helpful, professional, pleasant and totally trustworthy. He knows his stuff, his inventory and is always ready to assist. For a local hardware store he has a great selection of products, all the names you'd want and provides terrific value. His location is so much more convenient that the 'big box' guys and it saves time and money in completing any size job. Highly recommend Danny's.

Our local hardware, I've always been satisfied. Helpful, friendly service. Deserves our loyalty.read more

If you're looking for the store it's no longer a True Value store…read more The store has a great selection, they are nice people, and also sell services, such as screen replacement. Big selection of paint and you don't get lost in the store.

Hail the True Value Hardware guy, for he doth know his stuff, for he is the Keymaster…read more Yes, though I walked the magnificent aisles of the Category Killers, I departed them unfulfilled in the quest for The Key Which Fits My Bike Lock And Is Like No Other Key On The Face Of The Earth. Behold the wizened visage of Ye Semi-Retired Part-Timer, manning his post deep within aisle 10 of the Home Depot Fortress. "They just don't let us have a whole lot of blanks". Contrast mightily with Behemoth Lowe's, where blank is the expression, and no help whatsoever is the answer, formed by a shrug. At last, to True Value Hardware. True Value Hardware guy looks quizzically at The Key Which Fits My Bike Lock And Is Like No Other Key On The Face Of The Earth. Chin in hand, thoughtful, "Hmm." "We don't have a blank for that. I'm pretty sure I can cut another one down and trim it a little..." Grinding wheel spins, sparks fly and: "Here, try this. Come back and pay for it if it works." Hail the Keymaster!