Service was great. They did an awesome repair on my truck. Thank you for keeping me in the loop…read morewhile you had my truck the text updates were very convenient.

Very helpful and responsive thru my vehicle's repair process. Hopefully will never have to come…read moreback but if I do I'm confident they'll take care of the repairs without any issue.

Permanently Closed as of November 22, 2024…read more Performed outstanding high quality paint and body work.

Quick & Efficient! Quality of work was Great! The work done on my tailgate left it looking better…read morethan when it did when I brought it in. The staff is experienced & dedicated. A great small business I would highly recommend.

I've never had bodywork done on a vehicle but my insurance surely sent me to the right place! The…read morecar came back flawless like it never had someone's face crushed into the front passenger side fender. I was sour when I received the damage report but it came back looking like nothing had happened at all! They even fixed the dimples on my door! The back story. A drunken fella had his butt handed to him by 8 dudes outside of a bar. Said drunken fella had his face pummeled and smashed into my car that was standing by unarmed. They continued to smear blood down the entire side of my car. It looked like I ran someone over and fled the scene. My car came back clean with no obscene scratches or dents to be seen! They even dropped me off at my house on the way home. If I ever need more work done, or know someone that needs this service, I'll point them in this direction.

FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

When you desire to have any work done on your vehicles, this is the place that delivers EXCELLENCE,…read more EXCELLENCE is what Autographicks pursues, day in and day out, month after month, year after year. There is hardly any work that they can't do in the Passenger Car, Light to Medium Duty Truck, Restoration, Racing or Refurbishment arenas. If you are a person, husband, wife, young nan, young woman, old man or old woman, Military Officer, Law Enforcement, Astronaut, Car Club ... Tuners or Vintage, ANYONE that desires to see a job done the very best parts, time and most importantly... WHAT YOU WANT or STATE to be done.... this is the best place to have the job done. The only issue you may encounter is that doing your work with EXCELLENCE sometimes takes a bit longer lthan expected.... or Autographicks encounters an issue they or you didn't know about at the job onset.... they will pursue that EXCELLENCE I have mentioned.... tell you what has been encountered, tell you your options to correct the issue(s) to make your vehicle BETTER THAN NEW. Other shops without the ability or work ethic to even to issues that were known, many times will ignore it and hope you never discover the issue... SO FORTUNATE is the Tidewater area to have Dan, Sandi, BJ & Seth and the rest of the staff pursuing this EXCELLENCE in all that they do. Mind you this isn't easy to do,, it is very taxing & tiring mentally, physically on a business to pursue this Excellence. THERE ARE NO SCHOOLS. UNIVERSITIES or Automtive Training Centers that provide a person or company with this ability.... NOWHERE. It is at Autographicks because it is part of their DNA, it is who they are... When you want to experience this EXCELLENCE give them your trust & business. Your life will be better for doing so. 5 Stars +

Have to say , I've had Business dealings with several Paint and Body Companies in Va. Beach for…read moremany Years! Honestly , the most Professional , Friendly and Hometown feeling you get in dealing with Sandy and Dan, Owners, is the best! The Quality of their Services , offered, is unmatched. Yes there are other Companies that offer similar Services but Professionalism and Experience , from Auto Graphics , is unmatched. Do yourself a favor , and save time and money, visit them for their Experience and description of how they perform the Auto Service your looking for , yes, their Quote is Free. I'd leave 6 Stars but am only allowed to leave 5, ok, here is a 6th *

Excellent customer service! We brought our Tesla here after a small accident. We were very…read moreimpressed with the cleanliness of the shop, how quickly they got the parts, and how quickly they fixed our car. They even cleaned our car before pick up. You can't even tell that it was in a collision. I can't say enough great things about Dream Team! Thank you so much!

The team here was top notch in their quality of work and customer service. I am always hesitant of…read morethe quality work from a certified shop but do not hesitate to do business with this shop. They took very good care of my vehicle during repair and cleaned my interior when they didnt have to. Keep it up team! :)

I scheduled an appointment and was in an uber to go get my car to drive to the appointment when…read morethey called to cancel my appointment and said they didn't have any appointments until NEXT WEEK!!! Then why did you schedule me an appointment today???? Now I have to uber back to work. Thanks for totally wasting my time and money!

The team at this location gave me great advice on how to go about my totaled vehicle. They are on…read morethe customers side. They will be completely honest with you.

This is the second time we came here and let me just say the service is top notch. I had been told…read moreby a quick change oil place that I needed brakes. I brought my car in and they were honest. They told me I could wait on the brakes. Anyone else may have just changed them out. Prices are reasonable and service is super quick. Definitely worth the drive from Suffolk.

Very good service an honest assessment and fair pricing. I have referred my family and friends to…read morethem.

21 year old Jeep with massive sun damage and some rust spots looks almost new! Great value and…read morefriendly staff. The only feedback is that they need to work on communication. Originally took my car in on a Friday and was told would be ready the following Friday. I never got an update and when I called to see if ready was told they needed another week. Called when it was due 2 weeks later and went to VM. Left a message with no response so called again the next day and got a call center who had them call me back the following day. I got the VM that it was painted and would be ready (yet again) on Friday. Went to pick it up after the weekend and when I arrived there were still some things to be done so it really wasn't ready. So 3.5 weeks later I have my Jeep back and I love it! I would have been fine with 3.5 weeks if my expectations were just set up front and unforeseen delays communicated.

Update: I will not be removing my review. This is definitely the correct location. The front desk…read morerepresentative, Eric, knew I was unhappy with the work when I left the shop. I also notated on the signed releases documents i was "not satisfied". The repair is under other last name. Business owner Travis, please do your research with Eric to look back on order 31768 from September.