Rude. Cold. Not sure they even like dogs. Or people. Felt like a sell job to buy the in-house dog food.

I had been pretty pleased with the way Southside Vet Clinic took care of our dogs. But somewhere along the line, they just dropped the ball and never bothered to pick it up to run again. For instance: 1. It's REALLY rude to call the clinic only to hear the receptionist say, "Can you hold?" Then you're on hold for 5 minutes or so. But lately, as soon as they pick the phone up, they put you on hold. Surely they can't be THAT busy! Every freakin' time I call? Uh uh...I'm not buying it. 2. They didn't bother to send us cards letting us know that the dogs were due to get their rabies shots. I found out they were out of date when the groomer couldn't take them without an updated shot record. I called Southside to get the dates of their last rabies shots, and they had expired. I asked why we weren't informed about it. I had received no letter or postcard letting me know the shots were due. The receptionist's response: "Well, we try to send out timely notices but sometimes someone falls through the cracks. These docs are really pretty good. As I said above, I was pretty pleased with their care in the beginning. I don't know what happened, but I decided that I needed a more reliable veterinary provider. The front office people know ZERO about good customer service. It's too bad, because Southside is only a few miles from our home, so it's very convenient. I don't plan on returning to them unless and until they can show that their front-line workers, which are the face of any company, have been properly trained in providing world class customer service. read more

This clinic went above and beyond my expectations when we had a heifer in labor that could not deliver due to her calf being breech. She had been in labor for at least 6 hours that we knew of. The vet waited and stayed after hours knowing that it would take us about an hour to get there. When we got there Dr West started working on her immediately. In no time at all Dr Spoonmire was there as well to help out. These doctors did an amazing job pulling the calf which I expected to be born dead. Amazingly they pulled a live calf. This was our first experience with this clinic and I highly recommend them and will use them again. read more

Southside Veterinary Clinic - Veterinarians Near Me - Clarksville, Tennessee

Had to put my two year old dog down due to leukemia and this clinic does at home euthanasia. The vet gets out and starts with "its always easier with old dogs but he's so young"... gave my dog some chocolate right before he passed and vet said "never seen someone give a dog chocolate but it doesn't matter since he's passing"... and after we put my deceased dog in the truck and he yanked him like a rag doll, he looks at me and says "so do you have a card?" and I told him no I didn't think to grab my wallet to hold my dog while he passes. I do not know about mcuh since I wasn't at the clinic, but most places allow you choose an urn and such. Didn't get any paw prints, at least the box was doable. I hope someone talks to this vet and informs him it's not okay to make such comments especially to a young girl and her young dog. This is Claudia Shaver with Moose (dog), and I say that hoping he remembers us and because I don't know his name. If your looking for sympathy or even a vet who keeps remarks to himself, look elsewhere. Rest easy Moose. read more

very close to my home which is very convient. the doctors are great and very informative and helpful . yes the costs are high but well worth it for great care. I have had 2 of my animals in here since moving to the area and have been satisfied with their care. so far my only negative would be the microchipping costs, its way to much and you only get 1 year free service. Took the dog to tractor supply Sunday vet care and had microchipping done for $20 (plus exam cost) and the service of monitoring is free. Love the staff here. WARNING that there are free roaming on site cats in office is you are allergic. the cats are well behaved and friendly and well cared for. read more

I called back in January for our horse to get on the coggins list for February. Called a couple times to verify questions I had as this was my first time setting this up. Was told I would get a call back from Stephanie on the route etc for the beginning of February route...Never got a call back. Our coggins expired and I had called back a few times with no return call. Even had to have the horse's owner call to find out what was going on. She was also told I would get a call back from Stephanie. A total of 5 calls made to the clinic, and never did I get a call back. Still waiting actually.... read more

i have taking my furbabies to this clinic for quite a few years. they are the best. the whole staff is very polite. they care for pets like its their own pet. i highly recommend them. read more

A little pricey but the care is worth it. They knew my dogs name, and mine, and greeted us as soon as we walked in after just one other apt. They are great and friendly and my vet is a RAW diet supporter! It's so rare to find a good veterinarian who doesn't try to convince me that kibble it's the only good food! As long as I live here I will use this clinic! read more

Great vets, techs and office staff. They have been very helpful with our rescued dogs, Compassionate and very competent. Fees are very reasonable and much better than some in the region. read more