I've shopped with this store for 40 years. Quality and design is unsurpassed. Unlike any other…read moredesigns on the market and they will follow up on problems. I lost one custom earring and they found all the stones to match and replace the lost item.

My favorite jewelry store in Santa Fe! Helpful staff. Everything is handmade and oh so beautiful.read more

Update on my October 16, 2025 Gold House review of the Turquoise and Diamond bracelet that broke…read moreTWICE within three weeks, and where the Gold House (which is affiliated also with Kenny Diva Diamonds and any Santa Fe jewelry store run by Suleiman Management) refused a refund per New Mexico Consumer Law. WARNING: An independent appraisal validated that the 18-carat gold band WAS NOT 18-caret gold. The Turquoise is not the MINED turquoise we were told by the Gold House; it is SYNTHETIC Turquoise which is easily made in the lab, and costs 50% to 70% cheaper. Thus, the (fake) appraisal that they gave me certifying the estimated value of the bracelet was FRADULENT. DO NOT SHOP HERE. . . . and BE CAREFUL of ANY jewelry store selling "authentic, mined" turquoise. Here are the facts: If you're comparing Santa Fe-area mined turquoise to synthetic turquoise, the differences are substantial: * Natural turquoise has geological authenticity, cultural significance, and collector value. * Synthetic turquoise is visually similar but lacks natural structure, rarity, and provenance. _ _ _ _ _ The presence of mined (natural) turquoise versus synthetic turquoise can dramatically change the appraised value of a bracelet--often by a factor of 5× to 50×, depending on quality, provenance, and craftsmanship. _ _ _ _ _ How Turquoise Type Affects Appraised Value 1. Natural, Mined Turquoise = Highest Value Appraisers place a premium on natural, mined turquoise, especially when it is: * From a known mine (Cerrillos, Sleeping Beauty, Kingman, Royston, Bisbee, etc.) * High-grade (dense, hard, vivid color, minimal matrix) * Untreated or minimally treated (stabilized is acceptable but lowers value somewhat) Value impact * A bracelet with high-grade natural turquoise can be worth thousands more than the same bracelet set with synthetic stones. * If the stones are from a famous mine, provenance alone can add 20-200% to the appraisal. _ _ _ _ _ 2. Stabilized Natural Turquoise = Mid-Range Value Most turquoise on the market is stabilized because natural turquoise is porous. Appraisers still consider stabilized turquoise real turquoise, but: * It is valued lower than untreated high-grade stones. * It is valued far higher than synthetic or reconstituted material. Value impact * Typically 40-70% of the value of high-grade natural turquoise. * Still considered legitimate and insurable as turquoise. _ _ _ _ _ 3. Synthetic Turquoise = Very Low Value Synthetic turquoise includes: * Resin-based imitation * Dyed howlite or magnesite * Reconstituted turquoise powder mixed with resin Appraisers classify these as non-gem materials. Value impact * A bracelet with synthetic turquoise may be valued only for the metal and craftsmanship, not the stones. * The turquoise itself may add little to no appraised value. * In many cases, synthetic stones reduce the appraisal by 80-95% compared to natural turquoise. _ _ _ _ _ Example of Real-World Appraisal Differences Imagine two identical sterling silver bracelets: Bracelet A: Natural, mined turquoise * High-grade stones from a known mine * Appraised value: $1,200-$3,500 Bracelet B: Synthetic turquoise * Resin-based imitation * Appraised value: $150-$300 (mostly metal + labor) Same design, same metal, same craftsmanship--but the stones change everything. _ _ _ _ _ Why Appraisers Penalize Synthetic Stones Appraisers look at: * Rarity * Authenticity * Market demand * Replacement cost * Cultural significance Natural turquoise checks all these boxes. Synthetic turquoise checks none. Even if synthetic stones look "perfect," they have: * No geological rarity * No mine provenance * No collector value * No resale market * No cultural or historical significance _ _ _ _ _ BE AN INFORMED CONSUMER. . . . DON'T GET RIPPED OFF by The Gold House. . . . or any affiliate!!!!

I'm absolutely thrilled with my Anniversary Ring from Santa Fe's Gold House! It's absolutely…read moregorgeous! Bara, the Sales Manager, was incredibly trustworthy from the very beginning. He was honest and reliable throughout the entire 4-6 week process. I quickly realized that Bara is incredibly professional, knowledgeable, and an expert in all things jewelry. His confidence put me at ease about letting Santa Fe Gold House, which is over 300 miles away from home, design my replacement Anniversary Ring based on just a description of my lost ring. When FedEx finally delivered my Ring, I was blown away. I'm completely satisfied and loving it!

Ortega's on the Plaza was founded as a physical store front in 1971. But, the Ortega family's roots…read morein buying and selling Southwestern and Native American arts and crafts date back to 1871. It holds the distinction of being the oldest jewelry store operating on Santa Fe's Historic Plaza. The offerings here are expensive, but in my opinion there's no guesswork on the authenticity and quality of what you're purchasing. Anytime I'm in town, I make it a point to come in and drool over the bolo tie designs, most of which I can't (or won't?) afford. Like anything else Southwest-wise, I find that it takes awhile to sort through the massive selections to find the precious few that I then obsess over.

I used to love Ortega's however the last two times I've been in I dropped some serious $. Two of…read morethose items were defective, the most recent being an expensive pair of Spiny oyster hoop earrings that fell apart the first 10 minutes I had them on. There goes $600. I think I would have better luck elsewhere. NEVER AGAIN!

Since we've moved to NM I've developed a taste for turquoise (among other things). Although I never…read moremuch of a buyer - I may find that one piece I just have to own. That brings me to Samsville. A Native American headdress in the window brought me in. To the wife's chagrin, The vintage (1930s ~ 1970s) turquoise jewelry and great conversation kept me there. There are 3 combined sales areas, the 2 largest has all the jewelry. There is some newer stuff. But I wasn't looking for bright & shiny. The vintage jewelry showed excellent craftsmanship and lots of patina. Prices? Couldn't tell you. I didn't look or ask. Sam was there and presented a wealth of info and historical info. There's more than just turquoise. I saw clothing items and pottery including vintage stuff too. So nothing bought this time. However we'll be back with buying on the mind. In a town with plenty Native trinkets geared towards tourists this is the real deal for someone looking for authentic vintage jewelry.

Great jewelry selection, fast delivery and always excellent service…read more I found them during a visit to Santa Fe and continue buy from them online.

Nice store with beautiful jewelry! Although we didn't purchase anything it was fun to look around…read moreand the lady working was super friendly!

My usual go to is Gold House. On the rare occasion they don't have it this is my second stop. It's…read moreok - they're in the same family, offerings are different. Entering this store brings you into a store seemingly out of place here. It would look more at home in places like Dallas, Houston, Beverly Hills, very upscale. A great selection of higher end watches and jewelry. The inventory here is quality at a much different price point. But I found what I needed at a nice price. It was a good experience - but one I expected.

Extremely poor customer service. Waited ten months for a leather strap to be made for a watch. No…read moreresponse to phone calls, texts, nor emails.

Thoughtful, wonderful repair of two rings by skilled jeweler. Thoughtful, kind customer relations…read more Varied and fascinating selection of goods, quite reasonably priced. There's no way you can lose going to this shop.

Tresa made me a beautiful custom diamond ring. I went in unsure of what I wanted and she guided me…read morethrough designing exactly what I wanted. Could not be happier.

Best jewelry collection in town. Whenever I need a gift or something for myself, they always have…read morebeautiful pieces in the price range. An impressive assortment of beautiful jewelry that never fails to stun.

I've been to Santa Fe Silverworks several times and always find something I love there. Greg's…read moreDesigns are always unique and amazingly crafted. The jewelry in Santa Fe all starts looking the same. This jeweler really stands out among a lot of "cookie cutter" jewelers. There's not another silver artist in Santa Fe that compares. Will continue to buy from him.

Gregory makes the most beautiful silver jewelry I have ever seen. We have purchased multiple pieces…read more(2 rings, 3 bracelets and a necklace charm). All of his pieces are handmade and exquisite. He is one of the best silver artisans I have had the pleasure to do business with. Besides being a top notch silversmith, he is an affable man to converse with.