Great place if you want peace, quiet and quality work. The nail techs are mostly more mature women and some are in the same family. There is not a lot of talking, as they are very focused on their work. Soft music plays and the television is tuned soundlessly to travelog or baking shows. Lucy, who is younger than the others, is my go-to for great nails! Be advised that at this salon they work only with gel dip, not acrylics. This is fine with me, fortunately. read more

I had a very bad experience Saturday at this establishment. I came on time for a 1 o'clock appointment with Sandy for a pedicure. I had to sit and wait 20 minutes until she finished with another customer. When she did mine, she was in a hurry. I did not take off the slippers they provide until I got home 30 minutes later. Both big toes had marks on them. I do not intend to return. read more

Excellent pedicure. They took me same day. Very reasonably priced ............,,,,,,,,...........

My mom and I have been going to this salon for our pedicures for YEARS and have never had a bad experience. Always great services, seated and started on promptly. read more

They did. Wonderful job. Everyone was friendly and polite. I had a gel manicure and pedicure. The atmosphere was relaxing.

Wowza this place is the real deal! My manicurist was attentive and very much a perfectionist when it came to my gel manicure. She was kind and very focused in her work. The manicure took a bit longer than I'm use to but it was only because she kept going over everything to make sure it was done well and right. I'm so happy with my experience here! I'll be back for sure. read more

Southwest Nails - Gel mani - Nail Salons Near Me - Roanoke, Virginia

The two star rating is going to be given due to the way we were greeted for a three party pedicure. This should have been a relaxing experience and time for us to enjoy but the poor customer service with little welcoming spirit left me wishing my money for this "treat" to my mom and daughter would have been spent elsewhere. They did do a nice job but you have to get over the lack of feeling like you are taking a break from the outside world. read more

Southwest Nails - Toes are ready for upcoming events! - Nail Salons Near Me - Roanoke, Virginia

This place was lovely! For $32 I got a regular mani/pedi. It took a little more than an hour. And for the pedicure, one of the employees used this amazing exfoliating scrub on my calves. To die for. I picked out a red-orange color to transition into fall. Red is usually a dead give away for any mistakes, but the mani looked perfect (save for some microscopic smudges on my flesh that I know will for sure wash off after one shower). My nails and toenails looked clean and polished after. I'm definitely coming back here! Great service and prices. read more

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This was my first time visiting Southwest Nails but I could not be happier! Lucy was the best! She was very gentle with a blistered toe during my pedicure and gave me a great SNS dip for my fingernails! The pedicure was wonderful and she did a great job with my calluses. The salon is very comforting with nice chairs and soothing music! Totally one of the best salons in Roanoke! read more

Here I sit again relaxing in the pedicure chair while Tina is placing a polishing scrub on my legs, about to be wrapped in a hot towel and paraffin foot bags. I love that Southwest Nails has done their best during Covid to protect themselves and clientele. Conversation is a minimum due to masks but relaxing music and the tv is placed on destinations. HIGHLY RECOMMEND!! read more

I had the BEST experience. I called ahead before leaving work and asked if they accepted walk-ins. 45 mins later I arrived and was seated immediately. Everyone was pleasant and attentive. I received gel polish on my nails and it included a manicure for only $30. Lucy did a great job. I believe this will be my new nail salon. read more

Southwest Nails - Nail Salons Near Me - Roanoke, Virginia

LOVE! The prices are reasonable and they take good care of you. They take their time with their pedicures and manicures and do a great job. The tools come individually packaged so I know they're clean. The shop is clean too. read more

Every single lady that works here gives each client the time and care they deserve. I have been getting my mani pedis here for at least 3 years and I have never ever been disappointed. They are reasonable priced and worth every penny. I won't go anywhere else. Thank you Southwest Nails! read more

Great service! They pay really close attention to detail! I will be back for sure! Lucy did a great job in shaping my already short nails, and they patiently helped me test out a few nude colors until I found what I wanted! read more

Southwest Nails - Nail Salons Near Me - Roanoke, Virginia

The ladies here are amazing. Nothing like being pampered and enjoying the message chairs. Great first visit for the wife and I. Weekends do get a bit busy and an appointment might be needed. If you have the time they do have places to sit and hang out while you wait. read more

I have made numerous APPOINTMENTS with the staff at this salon and was pleased with the mani& pedi(s) that I received , but on two occasions even though I had APPOINTMENTS , other customers were waited on and were finished before me. I dismissed those incidents until I wanted to treat my granddaughter prior to her graduation to a mani& pedi. She had an appointment at 12:15pm , but I received a call from one of the staff members at 11:16 am asking if we could come in sooner . We arrived at the shop at 11:22am (was on 419 when call received) . A staff member came over and I made her aware of our conversation just prior. She told my granddaughter to pick out color and said she would be doing pedicure and another staff member will be doing manicure. She was escorted to chair and was she sitting for 10-15 minutes( not soaking) another woman did her pedi and eyebrows waxing. 4 customers came in (at staggering times), during the time my granddaughter was receiving her pedi. 3 of which did not have an appointment. I was sitting in a chair by the door and heard the 2-women and a young girl ask if they "could get to them"My granddaughter waited for her manicure patiently as the 4 other customers were placed ahead of her. Needless to say, she was finished at 2:17pm. During checkout, I was told of the extra charges bc of a design on the nail and for long nails. I made her aware of the approximately 3 hours we had been there and the 4 customers who came AFTER us, but was waited on and finished before my granddaughter. I was given a $5.00 discount and a sorry. We will NEVER visit this shop again. I wanted to leave no stars but can't post without clicking on one. read more

I have never had a deluxe pedicure. Tina did a wonderful job, I was so relaxed when she finished. Great job. Definitely will do this again. I also had a manicure. Very pleased. read more

Cannot say enough about how great this place is!!! There is a woman there named Angel who has been there for a relatively short period, but she does amazing designs for pedis. My friends and I call her the toe angel because she is. You can show her a design and she will do the design but better. At least, that has been my experience so far with her designs. I have only gotten pedicures here, so I am not sure how the manicures are, but I really do enjoy this place. I almost didn't want to review it because I am selfish and wanted to keep it to myself, but I do love them and want them to get more business. read more

There were not as many colors to choose from for an SNS manicure, but overall, I was very pleased with the way my nails looked when I left! I also didn't have to wait and the workers were friendly. read more

Had one of the best manicures I've ever had here. She really took her time and payed attention to the details; which any mani/pedi fanatic knows is crucial. read more

I had a man who rushed through my pedicure and my gel manicure. He was nice; however, terrible and not worth the money at all. He cut my toenails very short and then rushed through the pedicure, it was one of the worst pedicures I've ever gotten. Not to mention, my gel manicure said guaranteed 2 weeks yet it stayed on for 4 days. He rushed my gel manicure as well and after everything was done, it was so messy. I could've done a better job myself. AND they added all of these additional charges to my total without even telling me. Overall, I would not recommend this place. It may be a good price, but in Roanoke, you can find much better places. I will not go back! read more

Nice staff who are polite and accommodating. Work is good. Shop is clean and spacious. They have good massage chairs for pedicure. Basic pedicure is $20, basic manicure $12 and mani/pedi combo $30. Callus treatment is extra $3. Would recommend this shop. read more

I really like Sandy, she does a good job and is always gentle. She can get busy so an appointment may be necessary. It seems clean and well run. read more

i saw pictures in the reviews so i decided to check them out and i'm SO amazed at how great this place is!! everyone there is so friendly and welcoming and the woman who did my nails paid super close attention to detail and did a 10/10 job. this is the best my nails have ever looked! i'm so happy and will definitely come back. plus it's super cheap!! read more