I highly recommend this salon! Every visit has been an amazing experience. The staff consistently…read moregoes above and beyond with their friendliness and professionalism, and the salon is always exceptionally clean and welcoming. My nails are always exactly what I asked for. They look beautiful, last an incredibly long time, and the quality of the work is outstanding. Alina is an absolutely phenomenal nail artist who delivers flawless results every single time. Her attention to detail and talent are unmatched. This will definitely continue to be my go-to salon for nails in the Roanoke Valley. If you're looking for exceptional service and beautiful, long-lasting nails, I can't recommend them enough!

I was able to make an appointment for simple gel nails on Friday evening for the next morning on…read moreSaturday. The owner, Amy, worked on my nails. She's very nice and I enjoyed chatting with her. I had a bad hangnail and she helped me the best she could with that. I think perhaps some aspects could have been more gentle but overall the nails look pretty good. She was very busy. Overall the place was booked and busy over the weekend so make an appointment. It's a large and clean location with multiple nail techs. Check them out if you are looking to treat yourself!

Guys this was the worst pedicure I have ever had. She actually made me bleed and that's never…read morehappened.

The worst pedicure I have ever received. I have been coming here over the last few years and…read morehaven't had an issue. I had someone newer this time around. He proceeded to crack my toes and then pull on them. It was a torturous pedicure. Please save your money and do not come here. I will never come come back.

I highly recommend Sandy if you are looking for a great stylist! She colored, highlighted and…read moretrimmed my hair in less than two hours and did a wonderful job. I really appreciated the attention I received throughout the entire process. If you want the services of a knowledgeable, experienced, personable stylist, book your appointment with Sandy. She is the very best in Roanoke.

I had a manicure and pedicure or with me and it was a great experience.. she did a fabulous job and…read moreI enjoyed every minute. Very relaxing. Joan Duus

I am not a local and moved here about 3 years ago. I have very thin nails and they break or split…read moreif I don't have nail dip on them. I went to several different salons in the area and mostly had disastrous results. Like I said, my nails are thin, so you have to be very careful on how far you sand them down because it doesn't take much to take too much off and cause pain, also I have the added bonus of not being able to do the UV light because it causes a reaction on my cuticles causing blisters and horrible itching. No one can tell me why. Anyways, after many horrible experiences I landed here and from the start I told them all of my issues hoping I wasn't sounding like a Karen customer, but they listened to my issues took them seriously and have been taking care of me ever since. I WONT go anywhere else. I love all of the technicians there.

First, I want to say that my friend and I came in as walk ins on a Sunday. There was a bit of a…read morewait, about 45 minutes because of that (which we didn't mind since there is a dollar general nearby). The manicure and pedicure both took a little while to do, more than normal, when I only got a regular gel pedicure and a detailed manicure. Overall, it definitely took longer than an hour so not the place to go to if you're in a rush. And my gel manicure and pedicure turned out to be $90 too which is much more expensive than I was expecting. However, everyone was friendly, and despite being busier than normal and it being a holiday weekend they were able to squeeze us in which we appreciated very much! Inside, it was clean and light music played so the atmosphere was nice as well. That being said, the nails turned out great and we will be going again!

I get the feeling this place is losing business, which may be because not all the techs are trained…read morefor all services. One time I went in for an acrylic fill and was told by the one tech in there that she only knows how to do the dipping procedure. I have sometimes met the owner, who owns another shop elsewhere, here to get my nails done. She generally does good work, but this time she spent the entire time on the phone with someone - in other words, multitasking. When she struggled with getting a design on, I told her it might help to get off the phone, and she flatly refused to. That ended our association, I'm afraid.

Called ahead to reserve spots for 3 gel mani/pedis. The pedicures were alright for 2/3 of us but…read moreless than an hour later, the polish on my friend's toe was smudged and messed up. When it came to the manicures, each of us had some issue. It got decently busy right after we started our manicures and that's when the attention to detail stopped and we were rushed through the process. One of the workers made my friend bleed on 4 separate fingers due to cutting the cuticle too close which really wrecked the whole "relaxation" vibe. The same worker didn't clean up the gel around the finger and it was cutting into her skin on the sides of her nails. There was no consistency in services for any of us. One got a hand/arm massage with lotion, the others got oil rubbed on our cuticles and were told we were done. We will see how long the polish lasts but we will definitely not be returning.

Luxury Nails is conveniently located on Franklin in the Piccadilly shopping center near Punch…read more This is my 3rd time getting mani-pedi in the past couple of years and they consistently provide high quality work, clean environment and pleasant service! + Ambiance is bright, pleasant relaxing salon that does NOT smell (of fumes). ++ They have a lot of choices of polish colors, 4 massaging chairs for pedi., 4 stations for mani., a few seats for waiting. They also offer waxing in a separate area. ++ Service was fast and friendly. I've had my nails done by Cici and Lilly. They were both professional, pleasant and efficient. We were lucky when we got there with NO wait and took just over an hour for 2 of us to each get mani-pedi. A few minutes after 6 more people walked in and they waited a little. = Price was average - look at my pic of their prices + Parking was ample and shared with other retailers in the shopping center. It's an easy and reliable salon and they were getting a steady stream of walk-ins and appointments every time I've been there. I'll definitely be returning to this place!

amazing service! it was my first time visiting and Sissy was very friendly and patient with me!…read moreI will definitely be back. It was a great experience I recommend the salon to everyone!

I have been coming here for a very long time and have loved my experience every time! The vibe is…read moreimmaculate and the music is very soothing. I never have trouble with checking in or paying, it's always a smooth process. I highly recommend Troy as he always knows the pressure to use and knows what areas I'm needing the most. 10000/10 experiences and will ALWAYSS recommend. I even like the little mints and water offered at the end! :)

***Avoid this place*** Massage and atmosphere were bad…read more Other better massage places very close by. 2 types of music were played at the same time, not relaxing just overstimulating. Room was cold. Massage therapist didn't adjust to medium pressure even after requested. They also made odd comments at time of payment which were replied with nervous laughter because what else is there to say after an already poor experience. Reception area was loud. I've had many massages at different providers and this was the only one I've ever been unsatisfied with.

Everyone here always does a wonderful job! I only go to Teo for my acrylics! I feel bad I don't…read moreknow the younger girl's name but she fixed my ingrown toe nail from a poor experience at another salon and I am forever grateful! I will cannot recommend this place enough!!

I just had a pedicure and was impressed with the quality of the work. It did not appear that any of…read morethe employees spoke English, but communicated with gestures - no problem with that. However, one price was quoted and the final cost was another $16. I guess I got charged for the nail trim which I didn't care about and wasn't told there would be a charge. Fortunately there are other spas in town and I will certainly try them rather than return.

The techs did a great job on my daughter and I. We came for…read morea pedicure, but ended up also getting a manicure. my tech gave me good advice on how to take care of the cracks on my feet so they would heal. We felt pretty when we left. All of the girls in this establishment are very nice

Well,well,well,so I called ahead to this salon since I know some places require appointments..So I…read morehad a dentist appointment in the area and I arrived at the salon around 4pm..They had quite a few people there and as I entered the business bear in mind I'm just coming off double - knee surgery 6 months ago.So I'm just starting to use a cane..I limp into the business and sat down, quickly and the manager (I assume),said hastily,"may I help you sir". She was with a customer, and I said I called earlier about a pedicure..So an employee approached me and I stated I need hot water and maybe a little while for my feet to soak,(soften up).Then the manager lady jumped up from her table, and said let me see your feet,we might can't do them if they're to ruff looking..Now in front of about 15-20 people on my weak knees she wants me to take my shoes off first and see if my feet are suitable for a pedicure..OMG,really now..I get pedicures all the time but this is the first time anyone has ever had to examine my feet first...I just left to say the least without hesitation..So be aware of feet inspections before service at this business for some people...Wow..Talked to a few customers outside whom said they rush people in and out quickly and the prices are high..That explained why they didn't want me to soak for a few..The ladies outside said they do your feet fast and you're out in 30 min.or less...What a moment in time..Beware of the foot inspection shop..

It is hard to write this review because i'm not evaluating it for the criteria i usually would for…read morea pedicure for myself (we only got pedi's). My husband and i took my mother-in-law and her sister for pedicures. They are elderly and have associated issues. Instead of engaging with the person doing my nails, i chatted with my aunt for the duration of the pedi. My mother-in-law is not always alert, so my husband tended her during her pedi. The young lady who did took care of my MIL's feet was very sensitive to the fact that her skin is bruised and delicate and that she is not always aware of what is going on. The people were very nice, the shop was clean and bright, and we were pleased with the results of our pedis. I will go again when i am in Roanoke.

Went there for a deluxe pedi and a design on my big toe. The older gentleman did everything and the…read moredesign left a lot to be desired. Even one of the ladies working there and sitting beside him kept eyeballing the design as if she did NOT approve. And why didn't I complain? At that very moment and anymore, what good does it do? It creates an intense atmosphere and the staff gets all bothered. I won't be going back.