Ted diagnosed my problem and suggested several options as solutions. He was professional and…read moreprompt. I will use his services in thee future if needed.

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Our organization worked with Just Solutions for three years. In that time they have tried to…read moreover-bill us for services several times and we had to fight to have the fees adjusted. They have a couple of good technicians and many sub-par ones who learn on your dime (often taking several hours to fix issues which a well qualified technician could fix in a few minutes - all the while you are getting billed). The challenge was, one a IT vendor has set up all your networks, it is not always easy to switch to someone else because the new people often have to come in and "fix" or "redo" what they previous vendor has done (a time consuming and costly endeavor). However, the final straw came when it was time for us to upgrade some hardware. We reached out to Just Solutions for a quote (we had to chase them for more than a week to get it). When the quote finally came back, it was significantly more than others had quoted (more than double). When we priced the hardware the quoted elsewhere it was 20-30% less everywhere else. In addition, they included and absolutely ridiculous amount in install the equipment (again, more than twice what others quoted). In sum, they are unresponsive, overpriced, technically challenged and arrogant in their approach. Do yourself and your business and go elsewhere - consider yourself forewarned -

I'm a daughter, sister, wife and mother of 3. I'm also an amateur cyclist and ride for long periods…read moreof time training for races. It's not unusual to encounter cars that come a bit too close, pick up trucks that intentionally "buzz" me but only on very rare occasions, will a driver get outright hostile. Unfortunately, I man from the UK caught up to me today at a traffic light and rode through an intersection aside me. He greeted me, we chatted for a few moments and then parted ways as we continued along separate courses. During the TWO TENTHS of a mile that we rode side by side, John Bifarella, of Just Solutions drove up next to us, lowered his passenger window and shouted at us for being on the road, riding side by side and obstructing traffic. He spouted off about rules that don't actually exist in NYS and was simply interested in telling us off before taking off. SO focused on venting, he didn't seem to notice that he himself was holding up 4 cars because he was driving under the speed limit (which is actually something you actually CAN get a ticket for). Nor did it cross his mind that he was driving a vehicle shrink wrapped with this company's logo while behaving so rudely.

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

I recently used Net360 Computers to do clean-ups on my laptop and desktop computers. Ryan was the…read moreservice tech and he did an outstanding job. Ryan did the clean-ups, installed a new DVD player in my desktop, and gave me tech support on installing a new router in my home. It's so nice to have a go-to place for all my computer needs including tech support, new computers, and anti-virus software. Thank you Ryan.

We received outstanding customer service and a quick turnaround. Thank you so much, Ryan! We will…read morebe back soon with another computer.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

FINALLY - a shop that can deliver tech support for both Mac and PC and does so with total…read moreprofessionalism! Matt is very helpful and quickly saved my data and repaired my faulty SSD. I've now delivered another computer with WIFI issues and am confident he can also repair it. Don't look further - this is THE computer shop!!!

Another diamond gem hidden in a complex! Got a super fast evaluation on why my laptop of 4 years…read morefailed ( and honest on whether to repair or upgrade.) Got a great price on a reliable new one. ( which I trust as I currently use at work.) Super friendly, super fast, honest, and they ( Lindsay and Mike) were able to transfer some documents from old laptop to new. Don't go big box, you will not get the same personal and fast service. Thank you so much. Looking forward to sending business your way!

Bought a refurbished laptop on newegg, and they sent a different laptop with different features…read more They then offered to send me an inferior laptop as a replacement. When I pointed out that they were trying to send me a cheaper laptop than what I paid for, they assured me they would send me the difference. Of course, they stopped reresponding to me on newegg and refused to pick up my calls once it was time to pay me the difference in value. The laptop I did receive was not set up properly, and I had to set up access to the partitioned drive myself. I also had to install my own screen brightness program. They are frankensteined, partially finished computers, and a shop run by liars.

Bryan Beaton is absolutely the best... I'm glad my 100th review is going to him! He is extremely…read moreknowledgeable about everything technical, and such a lifesaver for my phone and computer issues. Since covid he has taken extra precautions to ensure customers are comfortable with dropoff/pickup, plus he's helped with multiple aspects of a full work-from-home setup. I know local businesses in the area use his services too; it's great to have such a trustworthy resource right on Main Street in Manchester! As a customer, I can tell Bryan is truly invested in helping me, versus a big chain who doesn't have time for me and will force me to pay for extras I don't need.

Highly recommended for technical virtuosity and *customer service.* Bryan clearly knows his way…read morearound the insides of WinTel hardware. His manner is professional and he is very accessible and likeable. He repaired my HP laptop that one 'big box' and one other local firm couldn't and/or wouldn't do.