The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

I've been a patient of Dr. Ortiz for years. He genuinely cares, listens, and the follow up is…read moreimmaculate.

Dr. O'Neill was a tremendous help to me when I fractured my wrist and had surgery. She got me…read morethrough it without pain or other symptoms using alternative remedies. She discovered a cardiac issue getting slightly worse before my cardiac doctor at Mayo! And then she referred me back to him for further testing. Blood tests are done regularly in the comfort of your own home. Most visits can be done virtually if that is preferred. She is extremely knowledgeable and caring and does not hesitate to refer me to my regular doctors if necessary. She spends as much time with me as I need and answers all my questions and really stays on top of any medical issues. I LOVE having a physician who is also an integrative doctor. Her staff returns calls promptly with any of my concerns.

Dr. Sheeler is my primary care doctor with Next Level Concierge Care…read more I have been with him for several years, and can say that he is the most exceptional doctor to have ever cared for me. Under the Concierge model, he has all the time you need to make sure all of your concerns are addressed throughly and proactively. He is always available, and gets back to you promptly. He is highly intelligent, and worked at Mayo Clinic for many years. He is constantly researching leading edge trials to give his patients top 1% care. Even though I have moved out of state, I have retained him as my Doctor, because I have incredible confidence in him.

I came home from out of town feeling sick so I booked an appointment with Shaun Torrez for a…read moreCovid-19 Rapid Test. The site was easy to navigate and making an appointment was quick and easy! I heard back from Shaun and set a time for my test and an hour later I was able to get my results. I will definitely be using The Wellness Connection again!! Thank you, Shaun!

From the owner: The Wellness Connection offers primary care and urgent car delivered in a "House-Call" fashion. We…read morebring the care to you. We realize illness/injury do not always happen during business hours, we are available for afterhours as well. The Wellness Connection specializes in holistic healthcare to help you achieve optimal health. We manage chronic conditions, do wellness exams, and treat illness and injury.

I do not write reviews often, and do not write this lightly…read more This family practice is a complete waste of your time. An urgent care disguised as a family practice that rarely, if ever, let's you see a doctor (over 30 visits for my family), Generation's billing practices are a nightmare. Here's some examples: Step one: Charge the completely wrong insurance company. 3 months later get rejected by the wrong insurance carrier, gets it to correct BCBS organization, pays the partial. Step two: Generations sends invoice days later stating that the money owed is 90+ days overdue, that the next step is to send to collections and charge a 33% penalty. First invoice ever sent. Step three: When I call to pay, I am told that the words on the invoice, as well as it stating past due by 90 days, isn't true as its their first invoice. That they meant to send it to the wrong BCBS because "that's what we do in AZ, just submit it to AZ" even though the ID number, card, etc. all state the correct account information. No apology. No acknowledgement. Step four: Paid, informed them that after bringing our entire family to Generations for over 4 years, they have lost our business. Similar situations have happened with their billing department, from double charges, to failing to credit previous payments to correct accounts, etc. for years. And finally, no apology, acknowledgement, or even the bother for a phone call from the actual doctors after many issues and complaints. We hung in there as my family liked one of the practitioners, but clearly it's a bad practice. I do not recommend and hope for the sake of their patients that their practice is evaluated.

Do not recommend. I left before my initial visit due to 2 concerns:…read more 1) they restrict you to only a NP. The MD is only available to those willing to pay $1600 cash. 2) their paperwork states they will charge $50 for each document the physician must sign on the patients behalf. Any office that supports a certain line of treatment should be willing to fight for coverage (Prior authorizations, appeals, letters of medical necessity) on your behalf without financial penalty to a patient. They told me "it doesn't happen *that* often, but our providers need to be compensated for their time". most insurance companies will require a pre-auth for 2nd+ line of therapy or medial services.

My experience with Premier Care far exceeded my expectations. He took his time, I felt heard and…read moreall my issues were addressed. It is a nice change seeing the same provider, who knows me, every time I visit. Nice change from bigger establishments. I will be making Premier Care my primary care. Thanks again!

Found him over yelp, and gave him a call to discuss some concerns I had about my husband's possible…read moregallbladder issues. We don't have insurance and so I had been calling around all morning trying to find an affordable place! Was extremely kind, adorable, knowledgeable and willing to help even without being a patient or going in for an appointment. If (and I hope they don't!!!! But if) my husband pains get worse I know where we will be going!

Save your time and money. Don't believe what they tell you…read more I am a snowbird and my most critical need was to have medications prescribed in another state. When I asked Dr. Traasdahl at my initial and fairly expensive consultation, he assured me they could and would be able to prescribe in OR. Now that I am spending my first Summer in Oregon and need my medication, they tell me they can't do it. I'll be flying back to AZ to get my needed medication.

Robert Alexander was over dosing me on TRT. My estrogen spiked really high because of it and I…read morebegan to have health issues. When I asked him if the estrogen is an issue he told me it is not an issue and actually has benefits when high. I ended up having to get my gallbladder removed and developed major manhoobs because of the high estrogen. I later found out from other friends at the clinic that they were also being over dosed. Robert Alexander has no idea what he's talking about. Dangerous clinic to get your care from.

Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

EXTREMELY DISPLEASED WITH THEIR SERVICE!!!…read more My boyfriend has been having health issues for a few years now and has gone to this practice a MULTITUDE of times, NEVER with any answers! His symptoms have been gradually worsening, to the point that it has been impacting every aspect of his life. We have been suspecting that he may be suffering from complications due to sleep apnea for some time, so he decided to schedule an appointment with them, to request a referral for a sleep study. He was guaranteed that the referral would be sent to the sleep center ASAP and he managed to lock down an appointment for the study, (about 1 month out at that time.)We both had been very much looking forward to that appointment and the possibility of finally finding some answers for him, so you could imagine that a month of waiting seemed like an ETERNITY as it was, especially with how terrible he has been feeling. After counting down the days to the appointment for almost a month now, he LITERALLY had the sleep center call him the DAY BEFORE he was scheduled to have his sleep study performed, only to tell him that they have not received the referral in time, in order to obtain prior insurance authorization! We were both utterly GOBSMACKED and DEVASTATED with the news. I called the sleep center to see if there was anything that could be done at that point and the representative I spoke with, told me that they had been attempting to contact his doctors office to obtain a copy of the referral for THREE WEEKS with NO REPLIES!!! What's worse is, WHO KNOWS when the insurance company will finally give them authorization for the service and considering we had to wait a month for the appointment, we probably won't be able to get another appointment until next year when our deductible resets! Overall, we've been completely SCREWED OVER by this SHODDY doctors office and it has cost us precious time, money and further SUFFERING, as now my boyfriend is now STUCK not being able to get his sleep study done for who knows how much longer at this point! I can most SURELY tell you that they have most DEFINITELY lost him as a patient and that they have never done a single thing to help him for the entire time he has had the DISPLEASURE of going there! Your practice deserves ZERO STARS overall and you have made your patient's quality of life MUCH WORSE in the long run! SHAME ON YOU COMPLETE CARE!! Why don't you do your future patients a favor and change the name of your business to, "INCOMPLETE CARE" because you SUCK!!

I can only assume they've gone out of business...?…read more I've been calling repeatedly for 2 weeks trying to get an appointment with my provider for a 90 day prescription refill and to get copies of my medical records and not only are they not even answering any calls, but the voicemails I leave with the appointment line are left unanswered too. This is the last straw for me as a patient. I've watched them decline with more and more issues in returning calls, their shoddy practice in conveying test results without any explanation of WHAT the test results mean, and my pharmacy's numerous requests to tweek my custom mixed medicine that took them A MONTH to reply to.... Yes, it took a month to call my compounding pharmacy back to get my medicine straight. Unbelievable. I'm now looking for a new doctor and wondering how the hell I can even get my medical file from them to give to another PCP. I guess I just go bang on their door?

Omg this clinic is Amazing! My son was diagnosed with walking pneumonia and the Doctor called after…read morehours to let us know a prescription was called in do not go to My Doctor Now come here very professional

From the owner: One Medical is a primary care provider offering both membership-based care and guest visits, making…read morehealthcare more accessible for everyone. We've redesigned every aspect of how you get care around your real life needs, from same-day doctor appointments near you that start on time to 24/7 on-demand virtual doctor visits through our app. And we're not just here for when you're sick or injured. We also offer mental health services, primary care, preventive care, chronic care management, and more to help you live a healthier, happier life. Whether you're looking for a primary care physician near you or an online doctor visit, we've got you covered. We're also the place to turn for your kids' health. Many of our calming offices have onsite labs, lactation consultants, stroller parking, and more -- so we can be your family's home for healthcare. Visit One Medical for primary care in Dana Park.