These guys are like James Bond! They went above and beyond. I had a complicated issue involving my…read moregarage door and they were able to get the door open. I would give them a million stars. Highly recommend this company and they did not break my bank at all. I'm glad we have people like them that really go out of their way to help customers. Don't look any further if you have garage issues. They will get the job done at a good price.

John showed up same day a miracle these days excellent service did temporary fix until parts come…read morein. Pleasant knowledgeable & thorough. Don't hesitate to call the owner Jay is very accommodating and John is an excellent employee.

Called Tom Alphonse with an urgent overhead door issue on Friday night, and he texted back almost…read moreimmediately. Filled him in by return text, and he committed right away to coming to our home the next day (Saturday). Texted me that morning when he was 30 min and then 5 min away, and arrived when promised with the necessary parts . Had everything installed, lubed, and up and running within 15-20 min. As other reviewers have mentioned, in addition to being super responsive he is unusually thorough AND a super nice person, with very fair pricing.

I first hired Thomas from Alphonse Overhead Door in June 2019 to replace the bottom seals on three…read moregarage doors, and I was extremely impressed with how quickly he responded and how thorough he was. He even caught an issue with a small shed door that had been letting in water for years. He recognized the problem right away, made the proper adjustments, and explained everything clearly. The work was done efficiently, and the quality stood out. In December 2022, I needed all three of my garage door openers upgraded, and I didn't hesitate to call Thomas again. He installed new LiftMaster units, and the difference has been incredible. The openers are quiet, smooth, reliable, and far more modern than the old systems they replaced. Once again, he handled everything professionally, tested all the features, cleaned up afterwards, and made sure I understood how everything worked. What I appreciate most is that the level of service has remained consistently excellent over the years. Thomas takes pride in his work, shows up when he says he will, charges fair prices, and treats your home with respect. It's rare to find someone who maintains this level of quality across multiple visits. If you're in the Merrimack Valley, the Seacoast area, or anywhere in Essex County, Thomas is absolutely worth calling for anything related to garage doors, repairs, or opener installation. I've referred many people to him and will continue to do so. He's a reliable professional you can trust.

Excellent experience. Places a call and could have had an appt the next day. Driver called 30…read moreminutes before he arrived as I was told he would. He did an excellent job and was professional. All service experiences should be this good.

This was the best experience my husband and I have ever had when having service people do any type…read moreof install for us. We are 70ish and are learning the hard way that we can not do all the household chores we used to do. Chad came to install our new Sears smart garage door openers and in very short time, he had both of them installed and working perfectly. Chad was so knowledgeable in doing his job , always professional and respectful of our home as he did the garage door openers install. Justin ,the owner, also followed up by calling us to be sure we were happy with our install. We are loving how quiet and smooth our new garage door openers work. Highest recommendation we can give A +++++++. Char and Rob

My wife left for work one recent morning, and when she closed the garage door after exiting I heard…read morea large *CRACK* from inside the house; she didn't notice anything amiss, and headed for work. I looked into the garage and saw that our large/double-wide garage door had stopped closing about a foot or two above the ground. No problem, I think. I'll just push the button and finish the job. Nope. The door tried going back up and then twisted, threw a roller, twisted a bracket and stopped dead. A quick examination revealed that this was beyond my ability to fix. I called Independent Overhead Door at around 8:45 a.m., the owner picked up the phone and said he'd be over in 30-40 minutes. And he was! He looked everything over and had it fixed in an hour or two, including replacing a busted cable. He straightened the bracket that was twisted (because he did not have a replacement on his truck) so that we'd have the use of the door over the weekend, but promised to return the following Monday with a new bracket. He showed up Monday, replaced the bracket and now things are working as good as new!

I live in Auburn NH. Just had them replace my garage door. Best price, best timeline, really…read morefriendly and helpful throughout. Door looks and works great. Couldn't recommend them enough.

I requested service from KSE Garage Doors for my rental property in needham. Turns out the spring…read morewas broken on my door and needed to be replaced! Kasey came out the same day and replaced it for a great price !! I can't recommend these guys enough!! They are a true example of 5 star service providers

We requested service on Friday and they came the same day. This company was amazing.they showed up…read moreon time, took care of our issue and they charged us a good price

I had Mike over today to replace my garage door system that he installed back fifteen years ago for…read morea newer model. Once again his techs were outstanding,they were polite,professional and treated my house as if it was there's! You can't get a better garage door company then Michaels. Five stars all around! B T Haverhill,MA

Michael did an excellent, consultative job at walking my wife and I thru several more…read moreenergy-efficient options and did an excellent job at installing them. I would not hesitate to recommend him for either a new install, or a re-install.