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Celebrated my birthday here with my gfs, relaxing indeed, tried out all the saunas and liked that there was a red light therapy section, visually this place is beautiful! 3 stars because there was hair in the hot tubs and didn't feel totally clean, smelled like Clorox! none the less the customer service was wonderful, and they actively had people mopping, had lunch on site at the restaurant, it was delicious, we also had boba tea from the juice bar and that was really yummy too, $85 admission during the week and good price for food! would not pay $110 on the weekends, check out website for specials.

I want to preface this by saying that I came here with my mom on Mother's Day so my hope is that this place is better on less busy days. It was so crowded that none of the hydrotherapy massages were open. There was a wait for everything from the pools to the saunas. Once i finally got a place at a hydrotherapy massage the jets were so strong it nearly blew me out of the water quite literally. Think a shiatsu massage but with water pounding your back. I mean if that's what you are looking for then power to you. To be fair some of the other hydrotherapy seats were gentler. When I saw that this place would be kid friendly I really underestimated just how many kids would be there. It felt like a water park with hot water. As if water parks could get any more disgusting! In keeping with its water park motif, the floors were so dirty with cups and bandaids littering the area around the pool. They didn't have enough slippers so they just gave me one that was 2 sizes too small. I guess it didn't matter anyway because someone ended up stealing my slippers. Plus there was hair floating around in the pool. The saunas were okay but so crowded and did not seem very clean. The food was mediocre. I ordered a dolsot bibimbap and they used the wrong type of rice which was undercooked and they barely gave you any meat. I am giving this 2 stars instead of 1 because my mom and I did not let this ruin our day. We had a good laugh about it afterwards and it certainly was a memorable Mother's Day. We had fun but was it worth $110 per person?

I have to say for my first time at the spa place I had a good time with my friends. I always heard bad stories about this location, so I never tried it, but my friend was like she never experienced bad things there and when she goes it usually during the week when there's not a lot of people and that's what we did and we were able to enjoy every part of the location. Everybody was nice and polite. Everybody was friendly. The drinks were good. The food was good. The ambience was good. Everything about it was good. We were there from morning to close that's how much fun and comfortable. We were being there and relaxed. I will definitely will be going again. So don't go by the bad publicity or bad information you get from people try for yourself to find out how the location is.

I've been a loyal Spa Castle customer from day one, even during the times they closed for renovations. I've always supported this place and truly wanted it to continue being great. Last Wednesday, we visited from around 3:30 PM to 8:30 PM (they close at 9:30 PM), so we were mindful not to rush them or their closing shift. Overall, the spa experience itself was good. The facilities were fine, and the food was absolutely chef's kiss as always -- that part never disappoints. I also understand that prices have gone up, and while Spa Castle is now priced similarly to SoJo Spa, I didn't mind paying more since everything else in life has also gone up. However, the experience was completely ruined at the very end. When we were about to leave, we realized there were no hair dryers at all -- not even one. Yes, you read that right: a spa with NO hair dryers. I asked the three ladies at the front desk if there were any hair dryers available, and they told me, "We don't have any. Customers steal them." I was shocked. That is not the customer's responsibility -- it's the spa's responsibility to manage and replace basic amenities. A hair dryer is a basic service at any spa, especially in winter, when it's cold outside and people cannot walk out with wet hair. When we went to check out, a male and a female staff member were at the counter. The man asked how our experience was, and I honestly said everything was fine except for the fact that there were no hair dryers, which was very disappointing. He looked at the female staff member, and she said, "We do have one hair dryer. Did you ask them?" I told her yes -- we asked twice, and three employees told us there were none. Instead of apologizing or trying to help, her tone was rude and dismissive. There was no effort to resolve the issue or even acknowledge how uncomfortable and unfair that situation was. No spa should send guests out into the cold with wet hair after they paid full price for the experience. Sadly, the lack of basic amenities and the unprofessional attitude at the front desk completely ruined what could have been a great visit. I was very disappointed, especially as someone who has supported Spa Castle for years. At this point, I would rather go to King Spa or SoJo Spa, where customer service and basic spa standards are taken seriously. Very upsetting experience, and sadly, I don't think I'll be returning.

This is my first time at Spa Castle so I can't comment on the facility and changes pre renovation. We decided to take advantage of the spa on veterans day, which was a Monday since the weather was fairly warm for fall. I was dreading to see the place packed with kids since school was out, but was pleasantly surprised. The spa was fairly empty and had so many open spaces to eat, sit, and lounge. The locker room was clean and spacious. They provided 2 towels and a robe to be returned unless you want to pay a $35 fee. I started my day exploring all the amenities from top to bottom and was impressed by the nice decor and variety of hydrotherapy jets in the pools. The outdoor deck had 2 large outdoor pools, 2 hot tubs and a dry sauna in the middle. I enjoyed trying all the massage jets and soaking in the hot tub. The main floor had about 5 dry saunas but the most impressive one was the Himalayan salt sauna. It had lit pink walls and tall mirror ceilings, perfect for selfies. It also felt like the warmest room out of the bunch. Other sauna offerings were jade, color therapy, ice, gold, Halotherapy, and infrared. Though we did not eat at Spa Castle, there were two dining options and their prices were not terrible. I think the new admission prices ($110 for adult weekends) have reduced the amount of spa goers, keeping the place clean and spacious. I spent about 6 hours here and could have stayed longer. It was truly a relaxing and therapeutic experience that I recommend. My one complaint is the price of the Korean body scrub for $95, which is almost the price of admission.

I finally returned to Spa Castle after 16 year and it was a fantastic experience. I don't quite remember much from my last visit, I distinctly recall having a great time, and this visit didn't disappoint. We arrived on a Saturday at 10:30 AM, which is pretty soon after their 10am opening, and were pleasantly surprised to find it not crowded at all. I mainly came to test the place before planning a girls spa day for December. Therefore we decided to take full advantage of the facilities trying everything... every floor, every sauna room, steam room, relaxing chairs, pools etc. Overall, we loved the experience, although we did notice that only one sauna was truly hot; the others could have been warmer. I thoroughly enjoyed the steam room in the bath area - you really break a sweat there. I also wanted to address some of the reviews I'd read before going: Contrary to what some ppl claimed, we found that the spa provided everything we needed: robes, towels, slippers, shampoo, conditioner, body wash, and body lotion. I can't believe I paid attention to these reviews and packed unnecessary items like shampoo, conditioner, and slippers and body lotion. And the food was priced FAIRLY. What do guy guys want? A dollar tree meal Did they even go to the lookout floor (level 4) ... we found it to be great, with prices for food that felt appropriate for a spa setting. Overall, our day at Spa Castle was great and I will definitely go ahead to plan a girls spa day for my friend's birthday in December

One of my favorite places to unwind. It is especially nice in the winter with the outdoor heated pool. I find it is always clean and the locker rooms/bathrooms are well maintained. I cannot speak for the food but drink options (non-alcoholic) are good. It can get particularly busy during the weekends but it is perfect on an early weekday.

We appreciated the different sauna rooms The heat helped with sinus and stress tension The dinner we had was a solid 6/10, it was a little low on salt and flavor but overall we enjoyed most of it. The ambiance is pretty relaxing and everyone is in their own zone. We came on a week day Tuesday evening and it was perfect and almost empty which was great and quiet Service was also good and informative
3 years ago
I visited Spa Castle on 6/24/2023m with a reservation for a package at 2pm. I arrived at 1:20pm and after check in and entry through turnstiles was stopped by security and asked to search my bag. No other customer was asked the same thing prior to my entry, and there were several that entered before me, so I inquired as to why not and was told "I looked like the type." The security then said he was doing his job and after searching my bag gave it back to me. I asked why no other person's bag was checked again, and was told because he just got there. I asked to speak with the supervisor and asked about the bag check policy, which she, identified as Rose, could not clearly define for me. She stated security started his shift at 1pm and that's when bags get checked. I asked about customers prior to me or who were there at 10am Opening and was told security was not there checking their bags, so again no explanation for why I was asked was provided. I asked several times for the security officer and supervisor names, as well as the contact information for the corporate office and was not provided it. I actually thought it was written down for me because I was given paper with writing on it, stepped out of the business and had to go back and ask for it again. Rose refused to provide the security officer's name for my complaint, and when he provided it, sarcastically handed it to me saying have a nice day, despite during this entire interaction I had to ask him not to engage me as he was very argumentative as I was speaking with the supervisor. I asked and was issued a refund. I was very excited to come to Spa Castle for the first time, and as a mental health provider who has worked the entire pandemic I was really looking forward to the first bit of rest and relaxation I would have had in 3 years. This was an awful and disheartening experience. I have filed a complaint with the better business bureau and will be seeing legal counsel based on the comments made about "looking the type" by your security officer Fione. I not only felt humiliated and embarrassed, I felt discriminated against and left with so much frustration and lack of consideration and care. read more
17 years ago
So about two years ago, a new bathhouse was built in my neighborhood. I live in the middle of Little Seoul, and Korean bathhouses - jimjilbang - are distinctly different than Continental Club Baths, lemme tell you. There's a lot of awesomeness at Spa Castle (www.nyspacastle.com). First, the place is four stories tall and a city block big. First floor is divded by gender, second floor is food and saunas, third floor is mixed indoor/outdoor hot tubs that are open to both genders, and fourth floor is workout space and restaurant. There are times I never leave the first floor. First, the gender-segregated areas are HUGE. By which I mean... lockers, bathrooms, showers, seven hot tubs, 2 steam rooms and two saunas (one designated the "quiet sauna" so you can nap). Plus the vibrating massage chairs, lounge couches, and the open space traditional Korean body scrub and massage. I've been told by my male friends that their side has the same. The kicker about the hot tubs in the gender-segregated spaces is that they are places for mandatory nudity. This totally works for me. And not just because I'm rather fond of the female form. It's also fabulous because the giggly, body-conscious, slightly xenophobic females don't stay in that area longer than it takes to have a mandatory shower. Which leaves the gender-segregated spaces open to those of us who are comfortable with our bodies, open to the diversity of age, race, and body shapes of other women, and can relax. This isn't to say it's a quiet, high-rent space. Not at all. Lots of mothers with small children, particularly Korean and Chinese, come in and out of the area, especially on weekends. My friend Tom tells me it's similar on the men's side, once the young boys are old enough to want to be with daddy. But those ages rarely bother me. Give me a happy child splashing the water over giggly shrieking teens and 20-somethings any day. I like getting the Korean body scrub. Basically, you get your entire body scrubbed with nice abrasive gloves while being given a vigorous massage. For about an hour. Thin greyish worms of dead skin get sloughed off you until you think there may be enough to build a doppleganger. Every inch of of body was tingling afterward. The mixed pools, indoor/outdoor, are places to wear your swim suit. Actually, "hot tubs." Since each of them is big enough to hold 12-20 people. Plus the Japanese pine bath. After a pleasant soak, we often eat on site (in addition to the salad and noodle buffet, there's a sushi bar, frozen yogurt, hamburgers... welcome to my borough!), and relax for a few hours before heading home. My trans colleagues do lament that the mandatory nudity in the gender-segregated spaces is frustrating. However, the equally mandatory uniforms in all other areas does equal the playing field. read more
13 years ago
*If you want peace and quiet you must go in the AM ! and that's what I did. This place is relaxing, very neat- and respectful. The bathrooms were very clean and also had a place to blow dry your hair, lotion up and even brush your teeth! The admission price is worth it ! And you get to be there all day. I got the 30 min body scrub and it was AWESOME! HER HANDS WERE busy for the whole 30 mins. I got my money's worth. Love this place. Just don't come after 12...it will be crowded. read more
11 years ago
Found a Lunar New Year coupon on their site for $15 off each person and used it the following weekend. I doubt I'd ever pay full price especially on a weekend ($50), but for $35, the bf & I were pretty satisfied with our first visit. Hopefully they reopen soon and fix up all their issues since I'd like to go back, perhaps with some of my lady friends & during a less crowded time. While I like the facilities at King Spa in NJ a lot more, I do like that Spa Castle is more co-ed friendly and in general better for those who are not comfortable with being nude in front of others. It's a nice place to go with your SO, friends who aren't the same gender, or just friends who just aren't as comfortable w/ nudity. It seems like they don't expect first timers (or simply don't care about them) since you receive very little instruction on where to go & what to do once you've paid. Even after extensively reading reviews and tips, I still felt a little lost when I walked into the locker room. I had some issues closing my locker since the door was a bit misaligned. I had to do some adjusting and pushing for it to close properly. After changing, we wanted to get lunch from the food court but there were still 10 minutes till they started serving lunch so we got a couple of those salted eggs to tide us over (which were pretty good), and then we shared a chicken sandwich with fries from the place next to Starbucks. The food was just okay, pretty standard for a food court. As everyone's mentioned the food and drinks are quite overpriced. Try to eat beforehand or split things if you can. I wanted a bubble tea but it was a ridiculous $7 so we got Starbucks instead. So it was the weekend of Valentine's Day and it felt like it was below zero outside, but we decided to be idiots and go to the outdoor pools anyway. (Twice! Wtf were we thinking?) The pathways were either slippery with ice or gritty with salt, so the walk (run) from the exit to the pool was torture. The wind was brutal, and the water in our hair froze. It was so damn cold but honestly it was a hilarious experience and we were laughing at ourselves (and others) the entire time. Probably would have died if it weren't for that little sauna in the middle of the outdoor pools. Despite (or perhaps because of) the subzero temperatures, it was pretty crowded, probably because it was a Saturday and the beginning of the kids' midwinter/Presidents' Week break. There were some saunas we didn't get a chance to try because they were full, but we still got to go into 3 of them and laid under the infrared lights after coming out of the cold sauna. I hated the feeling of wearing the same damp uniform over my swimsuit - you get awkward wet spots on your chest and crotch. Idk how they could remedy that though, maybe provide more clean uniforms or something. I regret not bringing my own large towel and skin care items (face wash, moisturizer, etc). Tbh I wanted to give this place 3.5 (bf gives them a 4) but after all the issues that have come up recently, I decided on 3. read more
Business owner information
Jien K.
Manager
Thank you for your feedback and visiting Spa Castle! We hope to see…
18 years ago
I must have gone there on a great day. Tuesday I was there from 3-8pm. I RELAXED. At around 3 there were a couple of people there with their friends, some were very noisy. As the hours passed, everyone was knocked out in the sleeping and relax areas. Whatever children were there left. It was very quiet and nice. You could totally go there and get your quiet time.... just consider the day and time you are going there. 1. There is valet parking, It's free - but tip. There is also a bus that comes and goes to the place from the Flushing Parking lot and a market place. The buses appear to come and go every 45 mins. The spa is open from 6am-12am. Reading the signs, it appears as if they actually start closing at 11:30pm. The last bus leaves at 12:15am. 2. The staff is multilingual. I had no problem with communication. On the day I went, I only took advantage of all the facilities offered to me at $35. There are big signs everywhere telling you where everything is. Upon entrance you will pay the admission fee. You will then receive a waterproof wrist band, which has a number on it. This number wristband will act as your key for opening up your locker and your credit card. You will then proceed to the lockers, a few steps into your locker you will see the shoe placement room, you lock up your shoes in the locker of your designated number. You will then pick up your toothbrush and uniform (girls have an orange top and pink shorts in the guys locker room you will pick up yours I assume. Guy uniforms are grey top and blue long shorts).You will then go to your clothing/personal belongings locker, change and put your stuff away. 3. The floor of the lockers have a separate room, it's very big and that is where you go in nude. Totally avoidable. I took advantage of that room. There are several pools with different temps and jets. There are also two sauna rooms, public scrubbing area off to the side, two rooms of showers, an open shower area and a sit down wash area. Just in case any girls are wondering..... it appears as if no one shaves and no one is staring at you... lol Outside of that nude room, all the way at the end of the locker rooms there is the private scrubbing area. They have two saunas, relax room, massage chairs and the stairs leading to the 1st Floor. 2. The 1st floor is a big area. The massage and aesthetic spa is located to the right. It's called "Lavender". Did not go inside, but it looks beautiful. The 1st floor has a cafe like feel to it, there is a restaurant serving "Americanized" food and they sell starbucks coffee as well. It's kinda pricey, for example - the cheese steak combo was like $10. There is also a jucie bar and an ice cream area. Everything seemed to be like $10, I will chomp on something next time I go. They have massage chairs, they costs $3 for 10 mins. Close to the sauna area there is a sleeping area... which is basically a wooden floor with some kind of wooden headrest. There are a total of 7 saunas. The biggest one is the loess sauna, which seemed to be the hottest. The saunas are all themed and beautiful. There are small clocks by the doors so that you can manage time if needed and before entering the temperature is displayed. 3. Floor 1F. There are two rooms. On one side there is an area to get a foot and hand massage. The other area is a dark room with leather recliners. Each recliner has a TV. What kinda sucks is that you cannot connect your TV to personal headphones, so you kinda hear everyone's TV. Although, most people in that area were asleep, my Tv was the only one one. 4. The 2nd Floor is the water area. They have a vast variety of out door pools. Two huge ones and two small. They have various sections and various jets. My favorite one was the wooden hot tub, there is a warning for that tub - expect your white bathing suit to turn brown from the wood. They also have a sauna in the middle of the area and some waterfall effect thing off to the far right side corner. Inside the 2nd floor there is a snack area, expensive as well - dumplings are $10. Corn on the cob is $3. a shopping area where you can buy bathing suits, small locker area, showers and some more jet tubs. 5. The 3rd floor is a gym, korean restaurant and a closed off conference area. Make sure to bring your sneakers if you want to use the gym. The restaurant is pretty nice, the food is good too. I posted a picture in the gallery of what I ate - it was $15 and tasted great. They also have a balcony seating area. Things to know: 1. Bring a nice big towel. 2. Second floor showers appear to be real dead. 3. There is blow dryer, lotion, conditioner, shampoo and soap in the shower area. Cheap-o quality though may want to bring your own. 4. Lot's of TVs...everywhere. 5. You have to be barefoot - or you can wear socks. No shoes unless your in the gym. read more
Came here 2 days ago with my boyfriend and we had a Living Social deal. It was also both of our first times here so we were excited to try out all of the amenities. To sum up, we went to the indoor pool, outdoor pools (even though it was 30 degrees outside) and saunas. We even took a good 2 hour nap at the sleeping area in between our visit, which was nice. Overall, we enjoyed our time here. We spent about $50 overall on food eating at Sky Garden and lobby area. I suggest eating at the lobby area since there's a larger variety of options whereas at Sky Garden, they only have average, expensive and not very filling Korean food. I will definitely revisit now that I know what to expect. read more
Business owner information
Jien K.
Manager
Thank you for recently visiting Spa Castle and for your support. We…
11 years ago
We have gone to Spa Castle several times. Each times it gets more of place we don't want to go. It is overrun with out of control children of parents that do not understand people come to a Spa to relax. It is not a play ground. You would think children running around like savages that the Staff would say something. No one word. Why would anyone come here to relax. The table you eat your food are not clean. Saw children walking on them with bare feet and Adult as the tables are low putting their feet up on them. Again Staff walking by saying nothing. We finally found space in the sauna we like. My wife and I lay down and a trio of women start to watch Videos on their phones and talking loudly. I have my phone watching something with headphones on so as to not disturb anyone. Finally I sit and remind the ladies this is a place where people come to relax and could they take it down a notch. They were nice and understood. An older man who was there felt a need to tell me that if I did not like the talking I should find another sauna. I reminded him that this should be a relaxing place and loud talking is not good for that. As well he should mind his own business and if it bothers him he is welcome to go to one of the other saunas that he just mentioned. At that point my wife and I decide to leave and never return. Not what it used to be. I hear the one in Manhattan has banned children, that would be nice. read more
Business owner information
Jien K.
Manager
Hello Todd,…
15 years ago
Loved it. Things I wish I knew/thought of before... Wear a bikini (women). I spent a lot of time in my bathing suit - and it would be much more comfortable if it was just a bra and small bottoms. I stupidly wore a tankini with skort. dumb. Maybe even bring two bathing suits - if you're staying a while. That way you can get out of one wet suit and not have to put on a wet suit when you go back to one of the public areas Go on a chilly day and enjoy the pools on the roof. I'd been waiting for it to warm up - but you really don't need warm air - b/c the pools are so warm. Getting out of the pool and into the cool air is very refreshing. ... I started this review months ago and never finished. I'll have to go back to get the rest of the review right. read more
11 years ago
I'm not quite sure what I expected. A relaxing, fun experience where I just laze around in pools all day and then take a nap? Maybe, yeah. In reality it was a lot more complicated than that. We spent the first half hour being confused (there really should be an orientation procedure of some kind). There were uniforms to figure out. Shoes to lock away. Hallways to get lost down. Unwritten rules to break. Finally we figured it out and found our way to the rooftop pool area, which was... blasting party music. Competing for your aural awareness was a construction/repair crew loudly sawing the building. We discovered there was an in-pool bar where you could order alcohol and fried chicken. People were eating fried chicken IN THE POOL! Which is honestly kinda awesome, and yet not classy at the same time. Food prices were exhorbitant. $7 for an order of fries? No thanks, even if it means you can have the once-in-a-lifetime experience of eating fries in a pool. When we finally got in the pools, we discovered half the jets weren't working. So we meandered around, got pummeled by the few that were, got bored with that, and went downstairs. We piled some food on a plate at the salad bar. It was tasty. Then we ordered some overpriced bubble tea. It was also tasty. The bubbles were legit. Then we just hung out on the lounge chairs for a bit. That was nice. The lounge chairs were very comfortable and padded. But again I noticed the space was a little aurally lacking. If you close your eyes you could almost pretend you were in the food court of a not very crowded mall. There were slamming dishware, quick footsteps, loud kids, and myriad voices bouncing off of hard surfaces in the cavernous hall. That made it hard to be at all tranquil. After a bit of lounging we checked out the saunas. They were great! I wish I had more sauna stamina, though. BTW the 185 degree sauna makes your whole body tingle as your sweat glands kick into gear. An interesting sensation! Lastly we headed down into the gender-separated areas, where there were nude bathing pools at different temperatures. You could take a Japanese-style sit-down shower or a European-style vertical shower. Then you can dunk yoself in a pool and get all pruney and lose track of time. This was the best part out of the whole day. I finally started to feel calm. Unfortunately, a bunch of teenagers discovered the cold pool had overhead jets, and they started screaming. I guess I would too, if I had a "what does this button do?" moment and it resulted in cold water shooting out of the ceiling onto my head. All in all it was not quite what I expected. I didn't have a terrible time, to be sure. But it wasn't the tranquil spa-like experience I had in mind. It's kind of like Las Vegas in pool form, very gimmicky and earnest at the same time. I left feeling clean and also thoroughly bemused. read more
4 years ago
I mean.. it was fun? But it was grimy and I ended up with a raging UTI a couple days later..
16 years ago
PREPARE TO GET NEKKID! Think of Spa Castle as a spa on steroids. Seven themed saunas, heated outdoor pools (fully functional in the dead of winter), beauty salon, bar, gym, and more! Not to mention, a traditional Korean bath area located in the women's locker room where everyone goes au natural (and by that, I mean butt naked). Come early on a weekday to avoid the wild children and pay $10 less. You might want to have a big breakfast/lunch before visiting as well. The food is a tad on the expensive side. read more
12 years ago
We went to Spa Castle on the weekend around 1pm (we purchased a groupon) but it seems like everyone and their grandmother was also there with a groupon. This means the line to get into Spa Castle was ridiculously long (about 35+ mins). After my boyfriend and I got in we had to go separate sections to get dressed. The locker room was huge and clean. I was expecting a private shower but there were just these open stalls surrounding a pool with jets but you have to be naked to go in there. The women's locker room also had saunas and steam rooms (obviously for women only). If you want to be amongst the menfolk (1st, 2nd and 3rd floors), you have to cover up in a spa castle t-shirt and shorts that they give you. At first I just thought they had an enormous staff because I wasn't given a shirt/shorts right away but quickly realized that wasn't the case. The first floor has a food bar, but nothing looked appealing, and a bunch of saunas/steam rooms and 1 cold room. There is also a sleeping station. Some of the rooms were super hot and some were tiny while others were more spacious, which meant you had to wait to get into some or keep moving and try back later. The second flour houses the large outdoor and indoor pools/jets as well as some unhealthy fast food options and the third floor has the restaurant / food court. There are bathrooms on every floor and lots of people old and young from every walk of life. It was a good way to spend 3 hours but I couldn't see being there much longer than that. When it came time to leave we had to wait on a huge line again because they give you bands that you can charge drinks/food/massage services, etc. instead of having to walk around with a credit card or cash. I can see how that would be convenient to patrons but since we hadn't charged anything, it was annoying to have to wait another 25 minutes to leave. read more
14 years ago
First off, this review is only for the unisex wet area on the main floor. I never ventured beyond that area. I only intended to use this area and that's what I did. Know what you're getting into: this is not your relaxing zen-like spa area. It is big, lots of running water noises, and (at least on the day I was there) fairly crowded. But it was fantastic! Firstly, and most important in my book, it was clean. Nice. But there was a great selection of various soaking pools from cold to hot. I've never seen such a large collection of pools in one spa area. Showers are numerous, too, and towels are refilled frequently. So many reviews mention all the nakedness. Uh, yeah. It's the human body. Get over yourself or don't go to this area of the spa. If seeing another guy with the same bits you have walking around enjoying the spa bothers you, I think a) you have a problem; and b) you'd be better off avoiding the unisex wet area on the main floor. I simply don't get why this is such a hang up for so many people. Anyway ... Spa Castle knows how to run a spa. I'll be back again, for sure. read more
This is a wonderful spa located in North Queens. I am dumbfounded that I did not know about this place until last summer. When you walk in you will see three floors of pools, saunas, bars, restaurants, and massage areas. The pool area is awesome. There are jet streams, artificial waves, Jacuzzi, and a heated water area. They have about 5 saunas of varying temperatures and with different stones and salts. The locker rooms are clean. In the men's locker room there is also a pool area for men only. The bar is fully stocked with beer, wine, and spirits.They limit customers to 3 drinks (a wise decision, in my opinion). There is also a Korean restaurant that offers delicious food. I took off a star for 2 reasons. First, they allow children into the spa. This diminishes the experience as some parents let their wild rugrats roam free. Second, they charged us for 2 bottles of water we didn't purchase. When we complained they presumed we were lying and checked surveillance videos to verify that we did not buy the 2 bottles. It was a tacky end to what was otherwise a thoroughly enjoyable day. read more
18 years ago
I remember when this place opened up. was deserted all week and it was only $30 to get in all 7 days.. that being said ti's still an amazing place to go to! Why pay for a massage when you can spend 15 minutes in there heated pool, your back to one of the jets and let them work there magic. Just be careful your top doesn't come off...happened to me twice... It's a really serene place with good food and a non-city environment. I do not like the fact that sometimes the bars aren't manned and you have to wait a bit but honestly it's not that serious! if you can't deal with nudity don't go!...and if you can and expect everyone to look like they walked out of a porn...DON'T GO! no one is shy about there unshaved private parts... now i might change my mind about this place (all the reviews about the kids) but I've never been disappointed. and honestly $100 (entrance, food etc...and no extra services) for a whole day is so little to pay... read more
$35 on the weekdays and $45 on the weekends. You can spend all day at this spa and you will definitely have an unforgettable experience... i'm still debating in my head whether it's a good experience or a bad experience. i'm still somewhat traumatized. haha shyness is NOT an option at the Spa Castle. This korean spa requires you to be completely naked in certain areas of the locker room with the jacuzzis, steam room, and other facilities. i seriously thought the nakedness was an option, but i was mortified to find that you needed to be naked in order to use the best part of the spa. Once you pay the entrance fee-- you are given a plastic watch that acts as your locker keys and your "credit card" for the day. You can charge food and massages to your watch and you pay at the very end of your visit. Do NOT lose your watch- it costs $50. Spa castle has some pretty cool relaxing rooms and sauna rooms. They have a bunch in the single-sex area and there are community ones upstairs near the food section. The outdoor facilities include jacuzzis, but keep in mind-- there were alot of little kids running around, so it's not exactly peaceful. The water wasn't too hot in the up-stair facilities, but it was warm enough. The saunas were pretty nice-- they have so many to choose from! I definitely liked the steam room and the jacuzzis in the women locker room the best, but keep in mind... that's the area where you have to be commando. After awhile, you get used to the nakedness.... but i definitely think the customer service is absolutely disgraceful. The people who work there are unfriendly and snippy. They seem annoyed each time you ask them a question. If you're willing to tolerate the rude staff, overcrowded facilities, and children running around... then definitely give this place a try. I went on the weekDAY and it was crowded.... i can't even imagine how it is during the weekend. They offer a free shuttle service from the municipal parking lot in Flushing, so it's convenient to get to... so strip down, get naked, and have fun if you decide to give Naked Castle a try...err i mean Spa Castle. read more
10 years ago
Spa Castle could be the best relaxation place in the world, if they would segregate the kids onto just one side of the pools. You can't relax when you have screaming loud kids splashing around, playing Marco Polo and yelling. Or make an age limit of 16 and above. Some kids are well behaved but the majority of the kids are loud and obnoxious, I'm glad they have monitors now, so they can reopen the pools due to parental neglect. But please either ban kids, or segregate them to one side of the Pool so the adults can relax. I do like their selection of saunas, and selection of pools. read more
12 years ago
If you're going to Spa Castle on a Living Social voucher and expecting that the place will be empty when you get there, you should probably wait a couple more months. Of course it was crowded because I went on a holiday weekend, but I knew I could deal with it. If you can't, go on a weekday or wait until next year, because the hype probably won't die down for a while. But seriously people, do your research before going anywhere. I can't believe people are complaining about the uniforms (when it's right there on the website and several videos) and the fact that they saw naked people in the locker room. The locker room leads into a communal bathing area (and yes you have to shower before getting in, no one wants a dirty body in a hot tub) and if you're uncomfortable with that, there are other spas in New York. The only real complaint I have is that the pool area was full of rowdy kids, but they basically had the same kind of massage jets in the communal bathing area, so I could sacrifice my clothes for a few moments away from the kids who were diving in despite all the signs saying not to. Also, the staff could have enforced the rules a bit more, but I'm thinking they are probably understaffed with all the people coming in. But overall, the experience wasn't too bad. I got a body scrub and relaxed in the tub and I didn't think of work or my responsibilities for a couple of hours and that was really all I came for. read more
Even though I live near the largest Korean populated area in the United States (Los Angeles), it wasn't until I visited the 2nd largest Korean populated area in the United States that I visited my first Korean spa. Getting the logistics out of the way, you start at the front entrance. The entrance fee is $45. This includes use of the pools, steam rooms, cold rooms, lounging areas, showers, but no services - like massages or scrubs. You're issued what looks like a plastic wristwatch. Although you spend the whole rest of the day looking at it to figure out the time, all it does is let you know your ID # which corresponds to your locker number. You also scan your watch when you want to buy anything - food, services, etc. At this point, if you are in a mixed gender group, you will split up and head to your gender specific locker rooms. In the locker rooms, you are issued Spa uniforms of matching tshirts and shorts. All your belongings go into lockers, controlled by your wrist"watches." Now the fun begins. The place is huge so we took some time to orient ourselves. There is a floor with the steam and cold rooms and the pools outside. There are other floors with food - the juice and boba bar and the salad bar. There is yet another floor with Korean food with tables to eat. We didn't even discover the rooftop pools, but apparently they exist. We spent awhile in the steam rooms - the ones with salt, fancy air, jade, etc. that purportedly have beneficial health properties. When we were done roasting ourselves, we took a cooling turn in the cold room, our favorite of the day. We moved onto the pools, that have jets that massage various parts of your body (neck, feet, calves, butt, back). As for food, we started off with a "breakfast" of sorts at the juice bar. I ordered a carrot apple juice which was fresh but room temperature warm. A lot of others in my group ordered smoothies that I could tell they didn't enjoy. All their boba drinks were made with flavored powders. We snacked on Korean roasted egg, which had a very faint roasty flavor. For a snack, we went with the salad bar which is priced by the pound. It's a great salad bar really with a lot of fruit and vegetables and salads. They had meats and Korean side dishes. My only gripe was that they didn't zero out the scale for the heavy plate so it was a total ripoff. For our real lunch, we ate at the Korean food stall upstairs. I had the dolsot bibimbap ($16) which was delicious. A lot of people got the taeji bulgogi (pork bulgogi, spicy) that was enough for 2 to share and came with a big basket of greens for wrapping. We split up when it came to services. Some of us opted for foot massages and apparently some were really painful and whereas others were weak and sleep inducing. One of us got a facial and she raved about it, calling it one of the best ever. I opted for the not-for-the-faint-hearted Korean scrub, public version. There is a private room version but I didn't feel like paying for more. You get naked, do a quick shower, and lie onto a table. A Korean woman in black bra and panties starts scrubbing all the dead skin off your body. All over your body. Arms, legs, feet, chest, butt. It wasn't nearly as rough as some people described it but certainly, they were not delicate with you. Periodically, they'd pour a tub of warm water over you. It felt great. Our group spent about 6 hours there that day. As you can see, there are plenty of activities to pass the time and to really get your money's worth in the facilities, you should spent an extended amount of time there. One thing that was interesting is that the demographics. It was still a good deal Korean/Asian but maybe because it's Flushing, a lot of local non-Asians too. Also, at the beginning of our day (10-11 AM) it was comfortably empty. But towards the end of the day, I thought there were too many people to be enjoyable. Now that I've been inducted in the Korean spa, I imagine I'll be going again soon. Look out Koreatown, Los Angeles. read more
8 years ago
This place used to be the bomb 3+ years ago. Recently it's become a sad excuse for a relaxing getaway. The main reason is the cell phones in each sauna. Spa Castle needs to implement a no cell phone rule because it shouldn't be my job to tell people to lower their phone because they're too rude to know it's not the right thing to do. Overcrowding is another issue. The price recently went up and now it's just not worth it. The food is horrible and wayyyyy too expensive. If you go, go on a weekday when it's quieter, bring ear plugs, and eat before you go. read more
I've been here twice and I must say that both experiences were decent. Both times I was here was on a Sunday. Therefore, it's super crowded in all of the pools, saunas, and laying areas. The food and massages are overpriced. So is the entrance fee. It's $35 on the weekdays and $45 on the weekends. I got a salad for $20, which I can probably get elsewhere at a restaurant for $10-$12. It's $12 /oz for all foods at the salad bar and $10/oz for fruits only.. Not worth it, but I was starving at the time. So I had no choice but to eat here. I got the shiatsu massage for $75/60 minutes. It's a naked massage out in an open area in the all women pool area. The massage was super relaxing and the staff was helpful. She constantly asked me where I am in pain so that she can focus on those areas. There are 3 outdoor pools on the 3rd floor. Two for adults and one for children. There is also 2 green tea jacuzzi. There is also a gym one floor up, but there's an extra fee of $10 to work out there. On the second floor, there are a few saunas, laying areas, massage chairs and the cafeteria. My favorite is the mineral and jade sauna. I love the aroma in both rooms so I was able to lay there for 10 min each comfortably. The first floor is where the all women pools, showers and jacuzzi is located. There is a total of 3 pools and 4 jacuzzi. You have to be completely naked to be there. One of the pools are super cold, known as the ice pool! It was about 50 degrees Fahrenheit. The rest is nice and warm. This was the highlight of my day because it wasn't overpopulated with so many people and noise. I was finally able to lay there and relax. Plus, I got my massage here. In sum, spa castle is a great place to relax and melt all your stress away. However, I feel that it can be too pricey and crowded. read more
I love Spa Castle! I first visited for a bachelorette party, and later for a personal and solo spa day. The price is affordable, and the place is clean. The food is overpriced, so I prefer to eat before hand and afterwards in one of the numerous tasty and budget eats in Flushing. I especially enjoy the saunas and baths downstairs in the nude area. Note: Catch the Q25 towards College Point on Main Street, to the left of Duane Reade. There's also a shuttle to and from Main Street, but it runs less frequently. read more
Was invited to Spa Castle by a friend on Presidents Day which in hindsight not the best day with everyone being off. The initial check-in process took about 25-30 mins but it's a National Day off from work/school or I guess it's to be expected. Once you get in, there is a no clothes policy once you get into the men's locker rooms. They provide clothes which are colored coded by sex when you're entering the main family or social areas. The 1st floor was my favorite since they have multiple pools/saunas with varying temperatures and mandatory nude. One of my favorite was the pool with the massaging jets which seems to be very popular. Once you're done here the 2nd floor has clothed heat & freeze rooms where the sexes now mix. This would have been more enjoyable if there weren't kids there who kept opening the door and letting out the heat. The 3rd floor has food/drinks and also has out door heated pools which I didn't try with it snowing outside but it appeared to be very popular even with it being in the teens outside and snowing. Overall, I had a great time hence the 4 stars but feel it would have been more enjoyable without the kids there. This is a family style spa but I won't comeback again on a National Day off. This is a good spot to network also since I meet several gentlemen from my profession. FYI on Spa Castle: 1. There is a shuttle bus not far from Flushing/Main Street (off 7 train) which was pretty convenient. 2. 3 drink minimum, apparently they had issues with folks abusing the no limit and this was the outcome. 3. You can't swear your personal flip flops, you have to purchase theres. read more
18 years ago
I must say, this place is amazing. Simply amazing. I never even knew something like this existed. As a result, I can't really base this review on comparisons to similar places, but I can tell you how fantastic my experience(s) were. First thing you do is trade your money ($35 for weekdays, $45 for weekends) for a fancy watch looking thing with a number on it. Next, men go one direction, and woman another, and you enter the locker rooms. First thing you do is take off your shoes (it's only polite!) and put them in a little cubbie that opens when you wave your magic watch thing in front of it. Then there's another, larger, locker for your clothing. At this point you can either stay nude and check out the segregated spa (numerous pools of different temperatures, showers, a wet and dry sauna, etc), or change into a pimp uniform and meet up with your friends of the opposite sex upstairs. If you're staying in the segregated part (my favorite), they've got everything you could ever need to spend hours relaxing. They've even got pools with the massage jets down there! They have sleeping rooms, relax rooms, things to read, stuff to watch on TV, and numerous helpful attendants to answer questions, and be friendly. If you're uncomfortable being nude, you'll forget all about that in about 5 minutes. You can even get an exfoliating body scrub or massage if you want to spend a little more money. And they charge it all to that watch thingy you're wearing. Upstairs is uniform only (unless you're in a pool, in which case you'll need a bathing suit). You can get some (i will admit, expensive) food, check out all of the amazing saunas, get a massage, and do numerous other pampering activities. Upstairs further are the unisex, bathing suit required pools. They have a massaging jet to hit every acupuncture point you can imagine. You can just relax in the warm water, move from station to station, and basically forget about the hussle and bussle of the city we live in. I've been there a few times, and I've had nothing but positive experiences, both from the staff, as well at the other spa-ers. It doesn't matter how you look, how big or small you are, or anything else. Everyone is just there to relax and have a good time, just like you, and that's that. This is definitely a place that I tell all my friends about, and I definitely reccomend people check it out. Personally, I prefer to go week days, since it's less crouded. As a result, I'm going to reccomend that all of you go on weekends :) I don't have anything to compate this to pricewise, but $35/$45 for potentially a full day relaxation and water massage is more than a good deal. I mean, I'm probably saving money by spending my day here than going anywhere else on my days off. Anyway, this place gets a killer review from me, and definitely check it out! read more
17 years ago
Naked fat ladies, naked old ladies, lotsa punanys to be seen ... it was a melting pot of punanys! Once you get over this initial shock then you're like "whatevs! imma enjoy every hot bath, cold bath, mineral sauna, clay sauna there is! You need to embrace the awkwardness of the situation and the Disneyland-slash-Water-Park-for-adults experience to be able to get loose and have fun. Since it was my first time there (and I doubt going back any time soon just coz it's "far") I decided to do the traditional Korean scrub and massage and MAN it was crazy. Of course, you are butt naked in front of everybody. These ladies with their black bra and panties are throwing water at you, scrubbing every single part of your party, vigorously 'massaging' your body, putting fresh cucumber mash on your face and apparently pouring milk all over your body... All that jazz packed in what seemed like one looooooooooong hour. At the end of the ride, I'm all smooth and smelling good! I'm so glad I did it! It almost felt like a roller coaster experience for me haha. If you are a fussy city person like me who is anal about hygiene and cleanliness but can once in a while embrace a once in a lifetime fun and out of this world experience, I suggest spending a day at Spa Castle. I mean it's only $35 and the trip there wasn't all that bad! read more
15 years ago
This is not your ordinary private rub down spa. More like a group activity. This place is packed with people, so it's more like an amusement park then relaxing spa. If you are looking for something quiet and private, this isn't for you. But if you are looking to have fun group spa day, this is good for that. Sauna and steam rooms are coed, but showers and lockers are separated. If you are going to go, I recommend you go during summer time, so that you can use roof top Jacuzzi. Overall, I had a good time. Food is ok and priced around $10-18. read more
13 years ago
The Internet made it very tough to decide whether or not it was worth it to check this place out. Luckily, my experience here was, for the most part, a favorable one. My girlfriend and I came here with the assumption that it was basically going to be like going to the beach without the sand, and for the most part, that's how it felt. Don't go here expecting 5-star treatment, especially on the weekend. That's not the kind of place this is. I'll be coming back, although probably on a weekday. read more
13 years ago
My friend from work kept telling us about this place and finally treated us to a day out. It was fantastic! It's not a quiet place but lively and full of families and great people. I really enjoyed the food on the restaurant level. The suanas were amazing and the pool with all of the different jets was great! I will definitely be back. To avoid that crowds get there early and on a weekeday. read more
17 years ago
Before I love here,because I can relax myself,so quite and clean.I can sleep a while in second floor. But now I cant relax at all,ppl talk and talk,so loudly,kids run around and around, make me feel noisy, The staff is not nice as before. What happened here?So disappoint now.. read more
There's no place quite like Spa Castle. It's crazy huge and crazy busy, but if you manage to go on a quieter day, it's quite wonderful. I'm not going to go into all of the dos and don'ts, since a lot of Yelpers have covered that already. But just know that they have a system going, and it works as long as you follow it. My friend and I went on a beautiful day. We spent hours outside in the pools and hot tub, enjoying the jets. At one point there was this annoying man who felt the need to turn on an entire ROW's worth of jets (while only using one) which was spraying water in our faces, but luckily some other nice man adjusted the faucets. From there we hung out in the saunas. The salt one was definitely my favorite because it had a nice scent. The hottest saunas are not as hot as I remember, I guess they lowered the temperature for safety reasons. We ended with going into the women's spa, which yes, requires you to be naked, but I actually found it more relaxing than being upstairs in the co-ed section. There's way less people and for the most part no one pays any attention to each other. You just lounge around in the pools and it's really calming. Definitely would go here more often if it wasn't so far away. With all the different food options, abundant seating, and free wifi you could very well make a day out of it. read more
Business owner information
Jien K.
Manager
Thank you for your support and for acknowledging our good customer…
We took an Uber from the bronx to the castle literally 25 minutes away. We went celebrating our 10years married anniversary. It was great!! amazing customer services and food. I might add it was a tad bit expensive even with a Groupon but well worth it. Locker rooms were great. Saunas were interesting. Chilly cheese sandwich was to die for ! (Don't get the weighed food the plate weighs 5lbs alone and they charge you for it ) aside from that great experience and I would return again . read more
17 years ago
I want to live here! But I'll take that I live 10 minutes works just as well. We didn't know what to expect at all, aside from the pictures I had seen on the website. Dislike: The orange uniform that was a size too big brought back some childhood memories I fortunately regret. But was slightly amused that his was a size too small and he had the most uncomfortable look on his face for the first minutes. The uniforms are strictly for the saunas. I wore my swimsuit underneath since I knew we were hitting the rooftop pools and jacuzzis. Tip: Be like me, bring your own robe for the roof, or bring your own towel. The rentable towels don't really cut it. For $35/pp for the day (and they're open from 6A-12M), he treated, as the gentleman he always is does. The women's locker room is a sort of heaven and should really have a weight limit and hair limitations on whom should be naked. The shower room is complete with, private showers included, bathing areas and different temperatures of wading pools. We reconvened on the sauna / lounge floor, upstairs from the locker rooms and decided on the very hot sauna. The mats have this comforting smell, and even though you'd want to rip your uniform off, you can't. After about 20 or so minutes of that we moved to Ice Land that I remember being 32F and said it was doubtful I'd last more than a minute in there. Surprisingly, we stayed for about 10 and came out quite refreshed. Finally to the roof!! First we jumped in the jacuzzi since it had the hottest water at about 140F. The color scheme was a nice bonus. It was heavenly allowing the jets to push my legs up (I had to hold on for dear life with my arms so I didn't go flopping around like a caught fish). After enough time in there that we got bored, we moved onto the 95F pool ... good times! There's individual seating where you pop the button next to you and *bam* the jets beat the shit out of your back or wherever you position them to. Some didn't quite go so well for me because of the short torso and having a bottom that wanted to go with the flow of the jets. They also have jets aimed at the back of your head which I didn't try but unfortunately when he popped the button to turn it on, it knocked both of us on our asses. Luckily I didn't get hit in the face with it. Hungry? Not a problem. They have dumplings, buffet, sushi, burgers, hot dogs, a full bar, Starbucks, frozen yogurt, Edy's Ice Cream ... One could live here. After sharing dumplings, naturally I was made out to be the glutton with my cheeseburger & fries while he had miso soup and rice with soy sauce. But the chat on learning to live and reminiscing good times was priceless. (You swipe your locker room & sneaker cubby watch key to pay for amenities like food and additional services.) Back to the sauna of my choice, which was the Salt Sauna. And would you believe this crazy bitch brought a cell phone with the ringer on into the Salt Sauna? Devastated. The entire room looking around at one another, oddly my jaw was the only one dropped. (lol) Once she got off the phone, it sounded like she was playing a game. Un-fuckin-real. Almost 4 hours later, I agreed to meet back at reception in 20 minutes, which meant I had to hustle. (Since he was under a time restraint, I offered to stay behind and cab it home at my leisure...I had rarely seen that look on his face before but knew what it meant.) It took 23 minutes, but I was showered, got a blow-dry, make-up done and dressed ... to come out and he's not out yet. He remembered I'd need to do something about my hair and noticed new razors available and decided to have himself a shave (like some of the women need or at least a trim). See you there in a few days... read more
10 years ago
The most relaxing day ever! The staff that greeted you were very nice and helpful. I got the body scrub plus, and let me tell you that was the best experience I have ever had. First they scrub your entire body, followed by a massage and then a hair wash. The women who did the scrub, didn't speak English much but she tried to make sure you were always comfortable the entire time. You should go middle of week. It was less crowded then the last time I went. The food was delicious, I would love to know where they get their fruit, the pineapple was to die for. I also got French fries from the restaurant upstairs, they have got to be the best ones I've have in a long time. My only complaint is that I wish there was one near Albany NY read more
Business owner information
Jien K.
Manager
Hello Naomi C.,…
10 years ago
Very clean! Which I was happy about because they do not allow you to wear shoes at all... the pools are very clean as well. I would not suggest going here during high peak times.. WAYYY too crowded. When it's not so busy it is a very peaceful environment. I always come here to let off some steam and just relax. I love the hydro therapy jets in the pools indoor and outdoor. The saunas are also a major plus! So many to choose from and they tell you all of the benefits of each sauna. The food is also decent as well.. the only complaint that I have is the prices. The admission is already pricey and it doesn't include a massage or anything else. You get charged up for any other purchase that you make inside... and it can add up! If you're looking to spend a little money but be relaxed, this is the place to go. read more
11 years ago
I went today with my boyfriend for the first time with Living Social vouchers. First of all, the front desk girl did not ask us if it was our first time visiting so it was awkward when she handed us a "watch" and expected us to know what to do with it... I proceeded to ask what the "watch" was for, and then she explained. The staff in general was not very friendly and accommodating. I'm pretty sure I had a confused expression on my face upon entering the women's locker room, and the attendant just gave me a blank stare. I had to ask her where to leave my belongings and what the next steps were after that. I would have also appreciated getting some suggestions on what to do first, being that it was my first time there. The pools and salt sauna was my favorite part out of the whole place. The drinks and food were way over priced, so we didn't even bother eating there. I did not like that there was not a private shower option, nor being given a body length towel or slippers. Not sure if I will be returning. read more
Business owner information
Jien K.
Manager
We are sorry you did not enjoy your stay. On our official website we…
14 years ago
We just got back from a bachelorette party at Spa Castle. This was my second time going there, and as usual, it was great. I love the sauna level the best. I really enjoy the heat and relaxing or stretching. There seems to be a pretty accepting vibe there, people are more into themselves than judging what others are doing. If it were up to me, I would have spent most of my time in the sauna rooms! Jumping from hot to cold hot to cold. I enjoyed their alcoholic drinks, but the prices are a little high for what you are getting. Which is understandable from their business side, but hard to accept as the payer. And there is a 3-drink maximum for each patron. Keep that in mind. The food is delicious and very fresh tasting. The naked-only area is also very relaxing and comforting. It is nice to go from pool to pool to sauna to shower to pool, and be in an environment that allows you to be comfortable. it is always much less crowded down there, and it's easy to spend hours bathing away without tons of people around. And no splashing kids there, thankfully. I would say my only complaint with the place is the amount of children running around. Especially in the pools. The bar-pool should be 21 and up, but instead there were children splashing around. That made it a lot less enjoyable. If they have a "no swimming" rule, they should definitely enforce it. Because that is annoying. I don't think kids should be in the bar area of the pools or in the hot saunas. That's my opinion. Overall it is a fun and relaxing place to spend the day. And I would absolutely have a pass if it was conducive to my schedule or affordable. I will recommend going here and I will be back again for sure! read more
10 years ago
One star less to my last review. Id been here couple of times and had wonderful experiences but tonight's visit was a dismay. The classiness of the place has gone especially in the pool area. There are bold signs everywhere that for me though makes them in compliance with the faulty issues they had earlier of the year are eyesore. People should use their common sense in being with a spa service. Parent should be responsible for their children being in the adult pools. I was thinking that lifeguards are just a décor but businesswise, better to have them in order to accommodate customers with little ones with them. read more
Spa Castle is supposed to be paradise, but is more like six flags meets a pseudo-European bathhouse. Why six flags? When I went last Sunday and attempted to enjoy the outside pools, they were swarming.... with screaming children!! Definitely the opposite of relaxation...I was shocked that this place allows kids. Why pseudo-European bathhouse? On the plus side, the saunas and steam rooms do the trick--as in they are great for stimulating and relaxing your body, but it can get a bit crowded in some of the rooms and a lot of people treat it like social hour, yapping away loudly, also preventing much relaxation from really happening. The highlight? The "women only" section where you strip off your duds and actually relax without any screaming kids or dudes around--just your birthday suit and some baths. The food is OK, a bit on the pricey side, but fresh. And I do have some concerns about hygiene as I noticed skin flakes floating around in several of the pools when the jets weren't raging. Ew. But overall good times. read more
16 years ago
Okay. So you go to Spas. You don't need me to explain the basics. I am comparing Spa Castle to Other spas, specifically to other Korean Jjimjilbangs. My frame of reference includes jjimjilbangs in both the east and west coast, as well as the south, and of course, those in Korea. I went there last week expecting to see Koreans. I did not. Spa Castle, although owned by Koreans, is enjoyed mostly by non-Koreans. The night that I visited, it was mostly Russians, Hasidic Jews, Hispanics, and a sprinkle of African Americans. I asked the Korean staff why there were no Koreans. They did not tell me why, but told me that Koreans mostly go to King Spa in New Jersey. I mention this for Korean readers. Other than that, compared to King Spa in Jersey, the Spa Castle does provide a bar, and an outdoor heated pool, which was operational even in the 20 degrees weather of New York winter. The massage was poor, compared to King Spa, food selection was limited, and they closed at 11 pm, which is a seriously limiting factor compared to other jjimjilbangs where you can sleep over if needed. The unisex area was rather limited compared to King Spa. Food and drinks were overpriced. Shoudl try one of the smaller boutique spas in Queens. They are found all over Flushing and Bayside. But of course if you want to feel pampered, try one of the traditional American spas in Queens or Manhattan, where you will shell out a bit more money, but will get treated better. read more
17 years ago
Now I know what all the fuss is about...This place is enormous and is a must try for everyone who loves the idea of being relaxed and pampered. Loved the experience.... I went for my friend's bachelorette party during the day time... Some tips: Go there early to grab a spot on the lounge chairs for the upper level water area for the different pools they have. Bring your own bath and beach towel. They will only supply you with small towels. My biggest regret is arriving at Spa Castle on Saturday at 1:30pm. I think the Ideal time to come here is around 9:00am. That way you have more time to relax... The locker room was very clean, modern and spacious. There was also a lounge area with sofas where you can relax. Connected to the locker rooms were the hot tubs and a few sauna rooms. Try out all the different saunas that they have there! There is even an ice sauna that has actual ice around inside! read more
More info about Spa Castle
13110 11th Ave
College Point, NY 11356
College Point
Directions
(718) 939-6300
Call Now
Visit Website
http://ny.spacastleusa.com
Services
Hours
What time does Spa Castle open?
Spa Castle opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Spa Castle close?
Spa Castle closes at 9:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun 9:00 AM - 9:30 PM
Payment methods
Does Spa Castle accept insurance?
Yes, Spa Castle accepts insurance.
Does Spa Castle take Bitcoin?
No, Spa Castle does not take Bitcoin.
Does Spa Castle take credit cards?
Yes, Spa Castle takes credit cards.
Services
Is Spa Castle by appointment only?
No, Spa Castle is not by appointment only.
Outdoor Amenities
Does Spa Castle have bike parking?
No, Spa Castle does not have bike parking.
Does Spa Castle have parking?
Yes, Spa Castle has parking options. Street Parking, Valet Parking
Other Amenities
Is Spa Castle wheelchair accessible?
Yes, Spa Castle is wheelchair accessible.
Does Spa Castle have free WiFi?
Yes, Spa Castle has free WiFi.
From the Business
Specialties
Massage, Facial, Body treatments, traditional Korean body scrubs, luxury spa suites, Outdoor and Indoor Hydrotherapy Pools.
History
Established in 2007.
Since its founding in 2007, Spa Castle Inc, has continued its dedication to providing the ultimate, extra-ordinary experience. Spa Castle exceeds industry standards through its elegant combination of blissful spa services and treatments, exclusive state-of-the-art aqua therapy facilities and saunas, and a plethora of traditional health offerings from around the world. The founder and CEO of Spa Castle, also a licensed architect and engineer, had a vision to create a single retreat made of tradition, culture, luxury, and recreation, for everyone to enjoy, all year round. Spa Castle is the translation of his dream into a reality shared by many. Spa Castle will continue to be a place where family and friends can escape the ordinary together!
Spa Castle Reviews in Other Languages
Ask the Community - Spa Castle
How much Is on Fridays?
Hi Susy, Admission to Spa Castle is $110 for adults and $65 for guests 17 and under from Friday…
Are the rates cheaper during winter time?
No, the only times u can get a cheaper price for entrance is if u catch a sale, through them or Groupon.
Does anyone know the name of the soap and shampoo products they use?
Best day/night to avoid families with kids?
Unfortunately you can't really avoid kids at Spa Castle anymore. They need to implement a "no kids" policy OR a day where no kids are allowed.
Do they have man masseuses?
They do, but I believe they use females for women massages, and males for men massages.
Has anyone been there since the reopening? Any advise? Recommend?
Yes we have. We have been denied entry twice for various "spontaneous policy changes". They are very discriminatory. I wouldn't recommend it.
Do you have to be 18 or older to go on your own?
Yes you have to be over 18 and provide identification,
Sundays any good or a lot of Annoying kids?
Hi Andy I actually don't mind the spa with kids. I do not take my kids to the nude area that is up…
How much is it to rent slippers? Can you buy them and reuse them when you come to the facility again?
You can purchase them for 6.99 or 9.99 and use again when you come back to the facility but no more rental items due to Covid .
Can both male and female be nude together in the spa?
No. Locker room pools are the only area where nudity is allowed/required, and they are same gender.
When is the best day/Time to go for least crowd? When is the worst time to go?
When it first opens...period. otherwise it's a zoo...
What is the youngest age allowed to come into spa and go in saunas? Can a 15yr child come with adult?
Any age it does not matter children adults any age
I want to go on my day off but it's going to rain will the outside be close?
Not at all I went it the cold winter the water is hot outside so even if rains it feels so nice and warm you ll love it it'does not matter if rains or not you will not get cold.
I would like to book a massage. Is there an option where I can choose my Masseuse?
I'm not sure. We weren't given the option, but I recommend you call and try to communicate instead of booking via computer or using your phone.
Are all the pools heated? I really want a colder pool
They’ve not heated. Regular pools with jets. The hot tub is the only one that’s temperature controlled. Have fun!
The queens location , handicap accessible ? Elevator on site ? Thanks
I have never seen one, nor seen anyone who seemed like they could use one. I would call however, perhaps there is a service elevator of some sort that I just never noticed.
Do they charge you at the door when you have a groupon?
There is small tax fee I think. Less than 2 dollars but you pay for everything at the end. They will check your groupon when you enter however.
Review Highlights - Spa Castle
“The outdoor pools were heated perfectly so you didn't even know it was only 30 degrees outside.”
Mentioned in 139 reviews
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Why does Yelp recommend reviews?
253 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
2 years ago
It's been a while since I visited Spa Castle so with a Groupon I decided to pay a visit to the "New" Spa Castle.The first thing I noticed about the "new" Spa Castle is the bright lighting in the entrance lobby. It's stark and unpleasant, definitely not what one would expect when they visit a Spa. Once I entered the locker room area, I quickly realized that there weren't too many changes. On a good note, the shoe lockers and the clothing lockers are all brand new. The shoe lockers are larger now and can actually accommodate my size 16 shoe. The front desk attendant gave me a robe, slippers, large towel and small towel and told me my credit card would be charged $35 that would be refunded in full when I returned them. Like the lobby, the locker room is ridiculously bright. I quickly put my clothes in the . On to the "gender segregated "Wet Area". This is where things started going downhill fast. First of all, it is now "clothing optional" so people wear their spandex and nylon bathing trunks without even showering in the same water that is intended as a communal bath as in traditional Jjimjilbangs. Spa Castle should be ashamed of itself for allowing this, and anyone who is aware of an follows traditional Jimilbang etiquette likely will never return. For an expensive Spa Renovation, this looked like a quick "Bathfitter" redo. The same tubs were there, but cleaned up. The steam room was remodeled a bit, but it still was the same. Some of the jets wouldn't turn off (the ones in the cold massage pool) and some wouldn't turn on (the belly massage). The temperatures of the tubs were ridiculous with most in the 90's. These are hydrotherapy baths not heated pools after all and WAY too cool. Bright unpleasant lighting has been added to the wet area including the sauna and steam room. It is definitely NOT relaxing at all. Surprisingly the two shower areas that are off to the side are dark. Their shower head and controls were remodeled but if you look up you'll see the same rusted old lighting fixtures with rusted water in them. The hall monitors come in to check on "inappropriate activity" every 5 minutes but the "inappropriate activity" takes place during the other 4 minutes. On to the second floor. Gone is the Loess Sauna, the large "barn" with dim lighting, pleasant music and a 180 degree temperature. In it's place is the new Salt Sauna. It's actually far smaller than the Loess sauna was but the mirrored ceiling and bright lighting make it feel much larger. Unfortunately, it's a tepid 130 degrees and the ultra bright lighting and mirrors make for less than a relaxing visit. The new design causes a tornado of cool air to rush in each time the door is opened. Also, there is a persistent fan rattle that is annoying. The ice room was also remodeled but it looks unpleasant now and at 59 degrees is too warm. The Infrared Sauna remains dark and was fairly pleasant. On the third floor the outdoor pools are similar to what they used to be but the temperatures are now around 90 instead of 110. These are hydrotherapy pools, not heated swimming pools and they need to be MUCH hotter. Spa Castle's best feature for years was the Hinnoki Sauna, a wooden sauna Jacuzzi with water that was kept around 111 degrees. The sauna was changed months ago to no longer be wooden, but now, not only isn't it wooden, but it's in a Gazebo instead of exposed to the sky. The dry sauna between the pools was a ridiculous 79 degrees. On the plus side, the staff was actually more pleasant than many I encountered in the past but wasn't in the same league as Jamie, a previous attendant in the mens' locker room who was always one of the most helpful over the years. But, on the whole, Spa Castle's redo is actually several steps DOWN rather than a move up. The lighting is way too intense for a relaxing spa, a mirrored ceiling in a sauna is just plain insane, and clothing optional is ridiculous. They do provide water coolers again so you can fill your water bottle. You get a robe (the waiting for an MRI type, not the thick terry type) but no place to put it as you navigate the Castle and no exchanges. Also, one big and one small towel with no exchanges. people probably forget where they put it. The biggest issue is the price. $85 M-Th and $115 F-Sun. There is NO WAY that those admission fees are worth it for this bathfitter redo. For a few dollars more, you can enjoy the pampering of the world renowned Spa in Edgewater NJ. For about 1/3 of the price you can enjoy a basic Jimjibang in Flushing with a high Yelp rating. That place charges the same admission fee 365 days a year but admittedly doesn't have outdoor pools. I have no idea who the consultant was for Spa Castle's "re do" but they obviously never visited a spa and have no idea what a spa experience is supposed to be. There is no way that this place is going to survive with the current price structure. It's just not worth it, even with a Groupon. read more
12 years ago
DISCLAIMER: Foul language is in abundance for this update Damn, Damn, Damn. Like I mentioned before, I was being generous giving this place a 4 out of 5. After visiting a few times, I had to render my final judgement for this score and I'll get into detail for why I give it this rating BUT I also want to touch on some pros before I shit all over this establishment. Don't get me wrong, I do LIKE this place a lot and the saunas, hot tubs, jet streams and all will make you feel like a new person. The saunas vary in temperature, feel different and will certainly detox you. The hot tubs and bubbly jet streams are nice but can be better. The place looks nice, feels nice and relaxing and CAN be a great place to relax. Now on to whats made me lower the score. After my most recent visits, I've seen a decline at Spa Castle and an incline on a disgusting, hideous demographic. As the G.R.A or Ghetto Ratchet Army (as I like to call them and of ANY and ALL races for the sensitive and politically correct) become more informed of this place, the more Spa Castle seems to be flooded with ratchet, ghetto, behemoth clientele who don't know how to act. Spa Castle used to be a decent place to have a small "get away" from the city and such untamed animals but now when I go to Spa Castle I feel as if I'm in an aquarium, sharing the waters with wild beluga whales, fat violent killer whales or I'm in the Bronx Zoo in a cage with wild gorillas, apes, tigers, lions and bears (oh my). This place has gone downhill with its demographic and for me, its a big turn off. As the weather gets hotter, its gets worse. For the GRA this is the closest they'll come to an oasis and paradise and they obviously don't believe in relaxation, tranquility and peace. They want to be loud, obnoxious, get drunk, and try to "holla at the shawties" and the dumb ghetto bitches come here thinking they're hot shit when they come together with their gurls. Besides the GRA; FUCK THE KIDS. This place isn't for fucking kids. Fuck the kiddie pool and turn that into a bigger jacuzzi or something. Why bring kids here? 95% of them don't go into the sauna and for the amount of money spent on bringing kids here you can take them to a water park or something. Seriously, kids don't belong here, fuck them. They're too loud, annoying, obnoxious, dirty and fuck everything up. Other complaints: -While this place is clean they can do some work. There's paint chips falling off certain areas, people leave their drinks and food all over the place, the sanitation has simply downgraded a little bit. -It went from 35 to 40 on weekdays and 50 for weekends. NOT a big deal and I think its fair for what you get but this place is falling off with its services. -Drinks are too damn expensive, in cheap, flimsy plastic cups, limited variety and they suck. Don't waste your money. -I think the food is good but TOO damn expensive. 12 dollars for a burger? No thanks. Save your money and eat at Flushing or bring your own stuff. -Unless you want to enlist with the GRA, DO NOT come during the summer and warmer, hotter weather. Pretend Spa Castle doesn't exist during that time. -A lot of things aren't working like they were. A lot of the water pumps and jet streams haven't been fixed since I've been going. This place is a 4 out of 5 IF: -You come during the cold weather (fall and winter) and its actually better to come during that time anyway, trust me. -Come before 11am-12PM or after 7PM (during the hot weather) Other stuff: -The pool is stupid. Come here if you really want to utilize everything else. I'd rather go to a water park or a free NYC pool if I want to be in 3 feet all around. I enjoy this place, the saunas, hot tubs and amenities and when its not infiltrated by the GRA, it can be a very nice experience and relaxing place. I love acting a fool but unlike the GRA, I understand there's a time and place for everything and during the summer you can forgot about having any real quiet time. Again, I want to reiterate that I want to keep this place a 4 since its in my borough of Queens but I guess its something like this: 2 during the summer, 4 during the cold months. Come during the cold months, since the whole point is to be hot when its cold anyway. If you want to get a tan, be next to a pool and all that summer stuff you can easily find better options, and for FREE. Don't spend 40 or 50 to be trashed by trash. read more
5 years ago
Well, it's been over a year since I visited Spa Castle. So, how is it now? I arrived on Friday late afternoon. No line for check in. The check in crew was unusually polite and cordial so I had high expectations. I paid the full $52.00 admission fee including tax and asked for them to check my COVID vaccination card as is required but they waved it off as not being necessary. No baggage check, no metal detector wanding. I entered a glum looking lockeroom and was delighted to see Jamie as the attendant. Jamie has been there through thick and thin at Spa Castle, and is always helpful to guests so I guess I shouldn't have been surprised. I got to my locker which obviously had just been used by a previous guest who had just left. I have yet to see Spa Castle actually sanitize lockers between guests. It's not the fault of the lockeroom attendants, either, because they have no way of knowing which lockers are assigned and which are being are-assigned to new guests. I already knew that Spa Castle was providing NO ammenities. That means NO towels, NO Uniform, NO robe, No Soap, No Shampoo, No Hair Dryer, No hairspray, No combs or brushes, No Toothbrush or Toothpaste, NO Razors, NO Shaving Cream. I decided to put my swimtrunks on and visit the outdoor pools. The two outdoor pools (sit down and standing) were both comfortably warm. The jets were either inoperative or operating non-stop. Wires were exposed in several of the jet controls. Since there were only about 6 other guests at the time, it was easy to find an operative jet throughout. Speaking of the guests: I was surprised at how the guests were practicing "spa etiquette". There was a family with two young children, a teenage girl with 6 of her younger female siblings or friends, and a young professional couple all acting respectful. The outdoor sauna was at 111 degrees, worth a visit to dry off before returning to the building. When the scantily clad "model" arrived in a skin color bikkini with her professional photographer, I decided it was time to leave. Sauna valley had issues. Iceland was at 72 degrees and most of the other saunas were tepid aside from the Loess which was 168, unusually low for it, and Jade which was also at 168. The Men's area, was a mess. The "Hot Pool" was at 99. One of the other jacuzzi pools was only half filled with water and was 89. The "Kiddie Jacuzzi" was at 80. Another Jacuzzi was at 101 but someone apparently put bubble bath (at least I HOPE it was bubble bath) in it and bubbles were flowing everywhere! Gay men were "prancing by" for lack of a better word, frustrated by a lack of a crowd for "steam room sex" although the steam room seemed active anyway. Fortunately, there were no families with young children in the "nude area" today. Water coolers and Water fountains were inoperative allegedly due to COVID. Other Spas in Flushing check COVID vaccination status before entering. They also provide uniforms, towels, toiletries, hair dryers, and water fountains or dispensers to fill water bottles. Spa Castle charges $2.50 for a bottle of Dasani water. It's sad to see how much Spa Castle has deteriorated since its glory days 10 years ago. It might have been able to survive during this past summer due to the popularity of their outdoor pools during warmer weather. Depsite the fact that the pools are comfortably heated even during the coldest winter days, few people have taken advantage of that in past years, and I don't think that Spa Castle is going to survive solely off the "gay steamroom crowd". Sadly, this place needs a major revamping that I doubt if it is going to get. Spa Castle sadly feels like it's in its last days. read more
11 years ago
I have been coming to this location for over 4 years (making at least one visit every 3 months). Spa Castle College Point provided my first Korean-Spa experience, and I can safely say I have fallen in love with the place and the tradition that it represents. I've tried other Korean Spa's (like King Spa), and they paled in comparison. The facility is spotlessly clean, the staff are courteous and ready to assist you with whatever needs or inquiries you might have. I have read a lot on this Yelp feed about the staff here being rude and / or unhelpful. In not one of my 16+ visits over the years have I found this to be true. The experience and facility can be confusing on your first visit, but don't be afraid to ask lots of question prior to or during your visit, and I think you will find that staff members are enthusiastic and glad to help. The range of saunas they have make for a full days-worth of relaxation; the hydrotherapy pools work wonders for muscle tension and stress; and the Spa Services are second to none. I've had both the Swedish and the Deep Tissue massage here and both were incredible and left me feeling limber and refreshed for days. The Estheticians, in particular, are INCREDIBLE. I have read some complaints about the price range for services being a little high, but I strongly disagree. I have had several of the facials here, and they have been far, far better than comparable treatments I've had at even pricier Manhattan day spas. I recommend the Aromatic Organic Peel for anyone who is interested in skin-care maintenance. The Traditional Korean Body Scrubs are off-the-charts! I never even knew it was possible to get skin this soft! (Plus the prices for the scrubs are really reasonable: $50 for a transformative 30 min treatment? Sold!) The Aqua bar is the perfect place to chill and enjoy a drink in a heated pool, the Korean restaurant is fantastic, and the outdoor pools are heated and open year-round (which reminds me of Spa's in Europe, where the contrast between hot and cold temperatures provides for maximum refreshment and leaves one feeling invigorated). The bottom line: when I leave Spa Castle, College Point I feel refreshed, energized, and basically brand new! A big thumbs up for my favorite Spa in NYC: definitely worth the trip! read more
11 years ago
First things first.. I came today with a living social voucher so this isn't about the money at all because my entrance was paid for months ago. But I want to say I think it's greedy that spa castle is charging customers the full price when TWO areas were completely closed down including the kiddie pool (which means all the kids were jumping and DIVING into the regular pools) , and because of that the other areas are more crowded. Half the Jets/Buttons in the outdoor pools aren't working. People shouldn't be paying for services that are not being provided. Also the food used to be so good at spa castle,now the menu is much shorter. I ordered a spaghetti and meatball dish which used to be great but now it was gross. I would have preferred the canned version. The drinks have become disgustingly overpriced. Almost $20 for a Miami vice when the line is ridiculous just to order the drink and the slow service to get it? So many people are crowded into that one small area just waiting for long periods of time. That's insane. I also would suggest that there should be a time limit on the three drinks policy. I understand that you're trying to control people getting out of control.. But someone who paid to be there all day, that got there at around 12 pm and stays until close, should be able to get more than 3 drinks especially because the overpriced drinks are watered down and pretty small... Maybe you should have to wait a an hour or two after the first three drinks before purchasing another? Just an idea. I liked that there was a lifeguard now walking around being vigilant from time to time because security has always been a problem at spa castle (I've been coming here for years) and I love the addition of the meditation room that was very nice. Soooo nice. I had an amazing time today because I had great company and I got my first body scrub - the ladies who do the body scrubs are great! They did an amazing job! But there is still a lot of room for improvement. And a LOT of things that need to be fixed. Ps- I forgot I wrote a review 10 months ago... Still haven't fixed the issue with the Jets not working.. No good. I still love spa castle, I'm still a loyal customer, just a customer praying for improvements to be made lol. read more
7 years ago
The first time I came to this place, I really liked it. Reading the reviews, you can see two types of people who come here: those who don't know how to follow the most basic rules of common space and those who are angry by the lack of enforcement of those rules. Truth be told, there's a lot of ghetto people going there who think it's a public pool. Except they get away with crap that they could not at a public pool. People complaining about the uniforms: guess what? It's a Korean spa. That's how they roll there. Also, the uniform helps to absorb your disgusting sweat so it's not left on every mat, seat and chair of the spa. Who would've thought, huh? I'm still stumped that they had to put a sign that says "do not dye your hair here." What kind of garbage person do you have to be to do that at a spa? Do you think it's your personal bathroom? People taking pictures in the nude area: are you a devolved imbecile? If you can't deal with seeing other people of your own sex naked without commenting on every different body or giggling like you're an eighth grader, perhaps don't come here. Come back when you grow up. People wearing bathing suits in the nude area. Do you not know how to read? You have like seven pools where you can wear your bathing suit, why are you wearing it at the place where it explicitly tells you not to? People with unruly children...what to say. Can you please stop reproducing yourselves? Or at least finish raising yourself before you decide to bring another human to this world? Can you teach your children basic respect for other human beings? You know it's not just you and your family who inhabit this land, right? In all honesty, I can almost understand why the staff treats all of us like garbage. It's because so many people behave like garbage and all of us have to pay for a bunch of uneducated, horny, loud, obnoxious, vulgar, rude, dirty troglodytes. Reading the articles and some comments that talk about people having sex in the pools, or hordes of men masturbating each other in the steam room in the men's sections...what to say. S**t floats too, and sh**ty people seem to be floating on the waters of Castle Spa. read more
I was on a mission to find a spa similar to this one I went to in Japan that had pools with varying levels of heat and water pressure, and this is by far the best I have tried out on the east coast! The facilities are quite clean and very spacious. It's $40 to enter during the weekday and $50 during the weekend, and you are able to use the facilities as you please (massages and scrubs are added-on amenities). They give out watches with your locker number - these watches help lock the lockers and also can be used to pay for food/drinks/massages - pretty high tech stuff. The pool complex is very spacious with heated pools located both outdoors and indoors. The outdoor space is coed whereas the indoor pools are located in the changing rooms and are gender specific/nude. There is also a bar located at one of the outdoor pools and a separate kiddie pool for the youngsters. What I loved about this place was the indoor space - highly recommend if you can get past the nudity part. Most of the pools are higher in heat here (approx. 100-180°F) and 2 of the pools are for cooling down and are approx. 50-70°F. There is also a wet sauna and a dry sauna. Also, the indoor pools are much cleaner!! The food here is gross coming from an asian with expectations of how korean food should be. It is also very expensive. My family and I ordered food at the self-serve buffet for 3 people and it was $70 total - microwavable food might've even tasted better. Water is $2.50 per bottle. There is a free shuttle service between spa castle and Flushing. Specifically the car runs approx. every 30 minutes from Spa castle to the One hotel at Union St and Northern Blvd. The shuttle runs both ways - pretty sweet if you ask me. Advice: -Bring your own towels or its $2 to rent a beach/full sized towel (otherwise they have mini towels which are free to use) -Come during the weekday, its less crowded! Recommendations: I'd have to agree with some yelpers here - management if you are reading this, please have an adults only section so that kids are not constantly interrupting my zen-mode! read more
13 years ago
I had a nice visit at Spacastle on a Sunday during the early morning hours..We arrived very early 8:00 am as to not be surrounded by lots of people and kids.. We spent the day and also had massages.. I was at the Spa two years ago during a week day, also started early morning.. The difference between two years ago and now is big.. Cleanliness, quiet and relaxing atmosphere, less noisy and no running around unsupervised children was how it was two years ago. Staff was always seen cleaning floor areas which made the place shine and smell clean.. This time around it was clean, but not in all areas.. The first floor bathrooms smelled like urine and the third floor pool with the jets and seats had soapy water that gave me an itch and I had to get out..the suds were not white.. My friend convinced me to dip in it later in the day again and the itching got me out right away. Since we arrived early it was quiet until after noon, many people and children arrived. I like the idea of families spending time together at this place, but I mind when I'm spending lots of money to listen and watch screaming kids run around while I try to relax and their parents are blind and deaf to the disturbance they are causing.. Kids were jumping on the couches like trampolines and not only did the parents ignore the annoying behavior of their kids so did the staff... Two years ago staff smiled and were welcoming, now they look at you as if you are a nuisance to them. In all fairness not the masseuse ladies. They were very pleasant and professional.. It's a beautiful place that needs a change in couches now and more security on each floor, enforce NO PICTURE TAKING, yes that also was going on and demand that parents supervise their children even in the bathrooms.. I will go again very early on a week day and leave before the crowd arrives. I will try it one more time only because I live near, but if there is no improvement I know many other Spas that are also great to spend the day pampering myself as I deserve..Hope SpaCastle is reading all the reviews.. read more
11 years ago
I recently visited the facility for the first time, despite the numerous bad reviews on yelp. It's true this spa is not your typical Day spa, and yes its true they do allow children however it's not as overcrowded and dreadful as everyone made it sound. It's Like the Six flags of spas, you welcome to enjoy all of the amenities for as long as you would like after paying the admission fee. There is no time frame and you can enjoy the facility without feeling pressured to purchase spa treatments or someone dictating which order you should enjoy the facility. Its more than just paying for the spa treatments you enjoying so much more. Your enjoying the seven different types of heated dry saunas, indoor body jets pools, outdoor spa pools, and meditation room. At first I was surprised to receive a wristwatch that would act as my locker key and would apparently hold my tab. I placed all my belongings, shoes being separate from my clothes which makes sense( Who wants there outside sneaker s with their clothes)Afterwards you see this staff at the counter for a uniform which consisted of a tee shirt and shorts. The uniform are pretty comfortable and completely make sense( I mean who wants to sweat in their own clothes! ). After spending about 3 hours inside of the facility, enjoying the heated body jets and dry saunas and grabbing a bite to eat. I finally gave in to purchase a 1 hour foot and hand massage. I figured I deserved it after a long weeks of work, the best part the tax and tip are already included in the price so I didn't have to feel awkward calculating tip and worrying about running to my locker for my wallet. The foot massage guy who's name escapes at the time was absolutely AMAZING. When I left here I felt absolutely rejuvenated , and I couldn't believe this is in hidden in Queens. I didn't have to commute far and definitely need to visit at least once a month. If you looking a quick escape this would be the way to go =) read more
4 years ago
Once again I am writing a review for this place. Because i decided to give it another try this past weekend to see if they had improved anything. And not surprising this place is only getting worse. I found out that the reason for all the chaos and miserable employees is because the management is NOT the same anymore. I always loved coming in to check in with Crisely, and then talk to the manager for a while, which was Kevin. We would always talk about random things and his energy was welcoming. I've encountered the managers now, and there is an Arabic girl who I saw was talking in her language while laughing at a customers face. And there is an Asian guy who looks like a high school kid running around in sneakers and jeans, who just walks away whenever he sees a customer step in. I couldn't even take him seriously. My point is, how do you expect to run a place, when you have people like this, who are not engaging and are not even acknowledging frequent customer's presence. It just all seems so boring and it sucks that almost every time I come back, it's new faces and no one knows what they're doing. Simple inquiries take hours to be addressed by who ever is there. It's just stressful at this point, rather than relaxing. I really hope this place gets shut down, because there are so many violations in this place. And I'm actually surprised that after all the complaints, reviews and pictures attached, they STILL don't get closed. I definitely will not be coming back anymore, its about time I close this chapter and look for a new hangout place for my group of friends. Honestly people save your money, $50 or $60 for an admission where you have to test your luck with the water temperatures. Sometimes it'll be cold sometimes if you're lucky it will be warm. Is not the way I want to waste my hard earned money. read more
9 years ago
We've had a blast but the facility itself is full of hidden fees and the customer service is basically non existent. They give you a tiny hand towel and expect it to be enough to dry your full body and hair. If you ask for a bigger towel you'll be charged extra. I forgot my hair brush at home and asked if they provided brushes, they charged me $5 for an off brand tiny brush I won't ever use again. The stuff basically doesn't care. I asked an employee 3 different questions, ''what time does the pool area close'', ''what time does the steam room area is closed'' and ''how much time I'll have to take a bath and get ready after the facilities are closed''. He answered ''10 minutes'' 3 times without even looking at me, The look on his face was basically ''I'm bored leave me alone''. Another issue is the shampoo and conditioner, LADIES PLEASE DO BRING YOUR OWN SHAMPOO AND CONDITIONER because whatever cheap Chinese off brand soap they poured in those bottles will leave your hair awfully tangled and dry. I normally use Living Proof brand and have no issues, my hair is healthy strong and shiny, everyone compliments me, but after using the spa castle shampoo my hair has been falling out for a week . I was literally afraid to brush my hair, I was terrified. I miiiiight come back with my own extra large towel and hair care products but I might as well be looking for better places in NY. Thanks for reading :) PS every time me and my fiance tried kissing or hugging, a so called life-guard (life-guard for what, the deepest pool there is 3 feet deep lol) blew his whistle, I guessed he felt like a cop that night, that's what happens when a college kid gets some power ahahah that sucked obviously read more
10 years ago
Beware. The upstairs recreational bathing area is run by the most unprofessional wannabe thug so called life guards. Their behavior is repulsive and it is alarming that the management for this facility would employ individuals who behave and treat paying customers this way. I am a observant Muslim woman. Therefore I do not go into co-ed public areas unless I am appropriately covered. I came to the upstairs bathing area covered. I was approached by one of these thuggish lifeguards and rudely told I needed to take my covering off to be in the water. Then I was directed to an area where I could rent a bathing suit. My religious observance was completely disregarded and disrespected. Ruined my experience and those of my guests. The guards approach ,unprofessional ism ,tone ,lack of customer service was completely inexcusable. I would never recommend this place to anyone I know. So proceed with caution if your religious practices will cause the staff here to be insensitive and rude towards you as well as embarrass you. Religious discrimination. Take the time to properly train your thugged out life guards to deal with the public with respect and courtesy. Also my review is not the only review complaining about the life guards at this facility. You can provide a safe environment without insulting your guests. I suggest training be given immediately this oversight could cost you more than your establishment can bear. A few more of these and I smell a lawsuit. read more
13 years ago
What a cool place. There is definately nothing else like it in the new york city area. For sure worth a visit. The place itself is huge and is very nice. There are tons of areas in the facility. There are the massage areas, pools, sauna, dining, bars. The pools are the highlight of the place. Up on the roof there are a few pools which are very clean, very cute. There aren't huge, but there are not for doing laps. They are just for relaxing and light swimming. There is sundeck surrounding the pools. The decks are also nice. Again, not huge but we found lounge chairs. The bar area is cool. It is right inside from the pools. It is difficult to find pools in nyc that also have a bar! It kind of feels like you are at a resort on a vacation and I love that. The massage areas are very nice and we had a couple of massages and there were really good. The saunas areas look cool but I did not try them. The food area is kind of basic, but the food seemed fresh. It was good. The staff was very friendly. Now....taking public transportation there is a little complex. We had to take the subway then walk to a parking lot. We then had to wait for a shuttle bus. It was really bizarre, but actually kind of fun just because it was so novel! Again, kind of like you are on a vacation. Not your normal daily nyc routine for sure! I recommend it and also think it would be a great place to bring out of town guests. read more
11 years ago
This place used to be a perfect place to get away from hipster purgatory, Brooklyn. Hopping on 7 train for Xi'an's noodle slurp fest then hitting this hidden gem made the long train ride worthwhile. I read about death of an old man at the outdoor pool sometime last year, but this didn't really deter me from returning to Spa Castle last week. I haven't been here for a while. I guess crowd changed a lot since I was here last. What a bummer. Place got some parts remodeled so it looked nice..that is only for first five minutes. But soon I realized there's some trashy Flushing Main Street ghetto shit going down. If I ever wanted trip over disgusting food trash or get annoyed by bitchy loud mouthed girls who yaps nonstop in the dry sauna I would come here...seriously they looked like some chinese gang bangers. It was just like standing on the busy street corner in flushing, people leaving their trash, being pushy and showing zero consideration for others. I guess these people expect others to pick up after their crap since they paid their entrance fee. Hey, if you're going to act like a pig, do it in the privacy of your home. But then again spa castle's got to make money, they can't be choosy about their customers, trashy or classy Enough of my ranting. This place used to be classy and mellow, at least on the weekdays. I will miss you Spa Castle, and I won't be returning. read more
11 years ago
I loved the saunas! They have varying temperatures and different health benefits that they explain on a map. My favorite was the Himalayan salt sauna that was set at a moderately hot temperature. (Tip: Bring in one of the free small towels they provide to use as a pillow, to sit on, or to wipe away sweat.) Our culture is unlike most others and uncomfortable with being naked. But I thought the naked baths (gender-segregated) were great, and it was my first time trying them out. (Tip: I was super uncomfortable at first, but I did find that other people see you, but no one's really looking at you. So eventually realized there's no need to feel so self-conscious.) On weekends, they have rotating special "event baths"; when I went, Saturdays were healing herbs and Sundays were rosewater. The naked baths are located in the same area as the open showers, which enforce a "no towel/uniform/bathing suit" rule, so know that if you want to rinse off after your day but aren't comfortable with being naked in front of other people, you're going to need to wait until you get home. If you'd rather use the pools where you can wear a bathing suit, they're great as well, and you can also hang out with opposite-gender people you came with. (Tip: The massaging jets are great, and a perfectly viable and free alternative to paying $100+ for a half hour massage.) read more
3 years ago
This place is terrible. Management is terrible. I've been to Spa Castle many times over the course of 10 years. A week before my visit, I confirmed that the business has finally re-opened. I was so excited, I purchased six weekday tickets. On the date of choice, I checked again and it states "open" on google so our group started heading out. When we arrived, the business is closed. I was shocked. We had to leave in disappointment. The next day, I called in to see if management could do us a favor and adjust our tickets from weekday tickets to weekend tickets so we can visit the same weekend. However, this is where the terrible customer service kicked in. First, 30 mins on hold. Second, the assistant manager was rude. The only option that was offered was a refund. Which in my opinion isn't the goal of a re-opening establishment. I have six people, everyone will be grabbing food and drinks and possible a massage. Instead of being a little flexible, they rather us not come. I don't understand why a reopening establishment would rather a long term client and his referrals to not come. Take my experience as an example that Spa Castle is not the best option, as we had other choices, we choose spa castle to support the businesses in our neighborhood. We don't feel like we are treated like a neighbor, more so a nuisance. read more
2 years ago
If you knew how amazing this place was when it first opened you would literally cry. I used to frequent this place on a monthly basis when it first opened and it was an oasis an escape from the grittiness of the city until the low life's from the hood came and f...Ed it up for everyone. The last time I was there was like 2 or 3 years after it opened. There were some lowlife women brawling right outside the spa. Who comes out of a spa and starts fighting??? Then you had the nasty hoes humping I'm the pools disgusting!!!! Low class low mentality types taking one of the most wonderful experiences and running it into the ground. The final straw was when I heard and old man had a heart attack in one of the whirl pools on the upper level and there were no people monitoring these pools his body sank to the bottom and was only discovered after a patron stepped on his body while trying to enter the pool . Just horrible. The management is at fault for one allowing people to get away with the behavior which permeated and destroyed an amazing facility and not keeping up those protective restrictions and then just letting the place go. What an absolute shame. If you attending this place in the first two years it opened you know what I'm talking about. read more
11 years ago
Spa Castle offers a variety of saunas, bathtubs, aqua therapy pools, sleeping lounges, spa service, and food and beverages. Spa castle cares about your mental and physical health. Using Spa Castle facility makes you healthier in so many ways. Saunas, Use of the saunas has so many benefits such as weight loss, skin glowing, better digestion, cleansing of the organs, better immune system, etc. Heated aqua therapy pools Use of the heated aqua therapy pools releases muscle tension due to the many different types of water jets located inside the pools. Combine fun with water and get a massage at the same time. Sleeping lounge No doubt, there was a scientific study that proved people who sleep deeply live longer. After rejuvenating your body using the saunas and pools feel free to get some shut-eye in the sleeping lounge. I am sure that after sweating and taking a shower with cured water you will feel that it is time for some relaxation, want to rest, and pass out. The sleeping lounge offers a tranquil environment that allows you to shut out noise and rest without any interruptions, resulting with you falling deeply asleep. These are my guidelines and information on usage of Spa Castle. I hope this is helpful for new comers. Happy New Year^^ read more
11 years ago
I'm a regular at spa castle. I have always enjoyed myself even with the typical complaints cost, noise, kids etc... This time on a Monday I could not overlook the issues. When you go to a spa you want to feel welcomed and relaxed, but the line was long to get in and the staff was unable to handle the crowd. There was no management to direct the situation so it ended up very pushy and loud. They did a nice job in redoing the locker, but what's the point if it's filthy. The vanity area where they provide the lotions, q tips, aftershave was gross. The q tip had grim in the bottom of the clear container they used, it was obvious no one cleaned or wipe out the container before refilling. Most of the lotions were half open and dripping. I also complained about the soap dispensers twice, which was either broken, empty or filled with water. I was basically ignored. The locker and the wet area just needs a good cleaning. I think it's just getting more crowded and the staff just can't keep up, at the same time they are trying to cut corners to save money. They've changed the menu and raised some of the prices, $15.00 or more for fried rice? I really enjoyed my passed visits but I'm not sure if I'll go as often. read more
13 years ago
I feel a bit weird giving the spa castle a one star rating because I loved this place so much.. However things have taken a turn for the worst, and worst yet I don't think it will ever change for the better.. I believe they've taken the quantity over quality approach.. As long as there are hoodrats and a billion screaming kids to fill the place they will continue on there downward spiral.. Cons Closed poolside bar Too many noisy kids Loud people in the sauna Bad staff Bar area (who wants to go all the way upstairs to get a drink) Drink prices ($14 for a plain unmixed drink) Pros If ya go in the winter during the week ya might get lucky and half enjoy yourself when there's not so many people around Overall previous ratings have all been correct the place was amazing a true getaway till the gangsters and hoodrats busted up in there getting drunk and having sex in the pools while there kids scream there faces off stealing all the towels and uniforms that really changed the place lmao.. I'm laughing but it's sad and true after I saw this soap opera unfold before my eyes where one Russian mans wife got drunk and started having sex with some drunk Dominican guy I knew it was the end and so it was.. read more
Spa Castle - massage - Updated September 2026
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