Lovely space and very friendly owner . She really took her time and explained to me all of the…read morebenefits of the sugar waxing. I really loved it and will be going back for another appointment next week. She also was very conscientious regarding safety protocol. I felt extremely comfortable and safe in her inviting space.

I went for a facial recently. best facial and the most relaxing one that I've ever had. that's even…read morecompared with the big mouse resort in FL and one of the high end resorts here in Asheville. I didn't have to pay to park either! I have an incredibly hectic schedule so this was both a treat to myself and a splurge. it was well worth every dollar!!! I have booked another one!

BEST FACIAL EVER!…read more This review is for a facial, eyebrow wax, and brazilian wax. Making an appointment was super easy. Alyssa was friendly over the phone and very accommodating to my schedule; I booked an appointment for the following day. Located in Biltmore Village, in a cool, historic building, above Rezaz Cafe. There is a free parking lot adjacent to the building, so parking was a breeze. The spa is on the second floor in a bright room with a warm, cozy decor; made me feel right at home. Alyssa is the owner and esthetician. She really knows skin, inside and out. We chatted about what was going on with my skin and agreed on the 75 minute "Clarifying Facial." I've suffered with hormonal /cystic acne since my early teens. Having been under the mag-lamp of many estheticians, I have undergone a variety of facials and experienced all kinds of estheticians - the ones that don't say anything, the ones that chat the whole time, the ones that try to upsell you on products/services throughout, and the ones that just go through the motions without really being present. Alyssa doesn't fall into any of these categories ; she is super personable and accommodating to ensure that you have a wonderful experience. She read me well, and understood that I wanted a tranquil, relaxing experience - not to chat. Alyssa was focused throughout the duration of the treatment - even tailored the facial to fit my skins needs. When I asked about the products - some smelled so delicious that my mouth watered - she was extremely knowledgable , explaining the ingredients and benefits. Overall: extractions were gentle, yet effective, products smelled incredible, toasty slippers instantly warmed my feet, and the scalp massage was out of this world. Alyssa is an effective waxer. She thoughtfully shaped and cleaned my bold brows without overwaxing. I was super impressed with her Brazilian technique - quick, clean, and MUCH less painful than other waxes I've endured. Plus, she uses hard wax - major bonus. When I left, my face was glowing to the point where I didn't even need tinted moisturizer. The next day, my skin was transformed - calm, even, and dewy. Everyone complemented my brows. Brazilian = thumbs up. HIGHLY RECOMMENDED :)

Alyssa is an expert level aesthetician who is so clearly passionate about her work. Her care and…read moreconcern for her clients is so genuine and my skin looks amazing when she's done. I LOVE her skincare line Osmosis. Her space is in a cool historic building near Biltmore and her suite is calming and cozy. Since I don't live in Asheville I actually drive 4.5 hours to see her because no one near me even compares! If that's not a compliment to her magical skills I don't know what is.

Just came here for the first time to get a volume set from Heidi and I had a fantastic experience…read more Unfortunately I had gotten a set just over a week before from a completely different place in Asheville and that set was pretty awful. In the end my previous set was not salvageable and had to be removed (too much glue etc). Heidi was so fun to chat with which made the time fly by, but she's also a total pro who has skills! She took her time and gave me a gorgeous volume set that I love. They are absolutely perfect. Other notes- after getting the full set Gaze gives you an adorable tote with lash cleanser and a brush- very nice touch. Heidi also gave me a blanket to keep me toasty- I really should have fallen asleep but ended up yakking away the whole time ‍ next time I vow to make her job easier by keeping my face still. Bottom line: Worth every penny. Highly recommend and can't wait to keep coming back.

I would highly recommend Heidi at Gaze for lash extensions. She is truly a lash artist. I live in…read morevegas and have been getting lashes there for YEARS. There's a saying that no one does lashes like vegas lashes...and I can honestly say, as a travel nurse who goes all over the country....this is SO true. This is a huge compliment to Heidi because she is honestly the first person I've encountered that has not only come close to my lashes there....she has absolutely matched what my lash girl there does. Heidi is a true perfectionist. I'd confidently recommend her to anyone considering lashes or is looking for a stellar lash artist. I promise you...you won't be disappointed. I'm soooo grateful that I found Heidi and can have my vegas lashes every single time I'm here in this area. Thank you, Heidi!!!!

I have made 4 appointments at this establishment. The first time, SHE canceled, busted pipes. 2nd…read moretime I I was given excellent and professional service. 3rd time SHE canceled. 4th and last time I had the flu and slept through our appointment. I received a nasty NCNS text. I sent her a message after the text and she was very insulting. I suppose it's only acceptable for her to cancel. I apologized and she was still rude. ​

I was fortunate enough to to get squeezed in for a brow wax. I cannot say enough great things…read moreabout Kelly! She reall took her time and did such a great job. She beats anyone I've had do this in LA or NY, that's for sure!

loved it there. But did take a while, but it was worth it. My feet feel so smooth and soft. My…read morenails are so pretty.

I just had the worst experience ever at a nail salon. I was told a while back to go and see Summer…read morebecause she is very good. She has done my nails 8 times now and it has always been a great experience. Today when I came in I was early so I looked at some colors. I brought in a photo of what I wanted for my nails. It was easy, or at least I thought it would have been. The two nails with the lines were 6 lines each. One nail started with dark green and then silver, light green and then silver, and ended up with the dark green and silver. The next nail was opposite.....light green then silver, dark green and silver, and light green and silver. Simple right? BTW she does speak English very well. She had to take the lines on the nails off 4 times. The one time she only had 5 lines and had to redo it. She was pissed off by this time and kept telling me not to ask for her any more. I thought she was joking in the beginning because she likes to joke and have fun. By the end of it I knew she wasn't. She touched my thumb nail during the process and messed it up and when I showed it to her she said "Jesus Christ", like I had done it. That is so unprofessional and uncalled for. There have been a few times where my nails were a little crooked and I had her file them to be even and one time where the nail was put on crooked. When I showed her she said that my finger was crooked but the nail was going the opposite direction of the crookedness. She fixed it, but was not happy. I told her that I was moving but I could still see her in the evening after work since I could be there at 4:45 and she said that she did not want to stay late. I love the owner of the place and wish I would have seen her to begin with. She is always very sweet and offers you a drink and brings you colors to look at. All being said and done, I would love to go back but I won't because of her. Today was the very first time I left without leaving a tip ever and almost in tears from her rudeness.

WOW! I cannot say enough good things about this salon! It is warm and welcoming! I was offered a…read morecoffee the minute I walked through the doors and treat with friendly smiles and kindness! It is a gorgeous salon! It was my first time to the salon and Michelle! What a fabulous experience! Michelle was very sweet and understood immediately what I was looking for in high lights and cut! I am so happy with the results! I highly recommend Michelle!

Got an appointment the week I called. Salon was very clean and relaxing. Teri was friendly, asked…read morewhat I needed some and got to work. Very happy with my results and I will be back.

Full bar and plenty of seating! Everyone was kind and service was excellent! I had a big Cobb salad…read morethat was delicious! I highly recommend and will go back again!

I am new to the area and was referred to Angie as a new client by someone I recently met.. Angie…read moredid an amazing job on my hair color and cut! I was so pleased that I scheduled with her again to make sure I got an appointment! She was wonderful and attentive to my requests as a new client.. I am extremely satisfied with the service I received today and look forward to going back!

Very clean salon-Gina is great and takes her time with each customer…read more Good choices for nail colors.

The removal of acrylic nails destroyed my natural nails. Too much dremel tooling done too fast. I…read morelearned a lesson.

For those of you who follow my reviews you know that I am a fussy client…read moreno matter what the product or service is. I'm from New York City where there are plenty of skin clinics & med spas, Moving to North Carolina was a big adjustment and especially if you wanted to get some kind of treatment for your skin, ...it's not the place to be Believe me, I've tried several places in town and I wouldn't recommend a one of them! But my skin was needing help and so I decided to look again and found Skin Ovation. When I first met Tina the co-founder, I was delighted to see somebody who spoke my language. She is a consummate professional whos talents rival some of New York's best My experience has been great. Besides being a creative & talented esthetician , she's warm, funny quirky, and likes to dress like a New Yorker .... so what's not to like! When she looks at your face, it's almost as if she's looking at her face and you know she's going to make sure that everything starts to fall into place. If you're looking to get anything done to improve your skin,...this is hands-down the place to go

Horrible place to go. They completely abused my skin. I am going somewhere else now to have the…read moredamage fixed. . I have a review on Google for this place. Please read it before you set foot in that place. I wish now that I had never even looked in their direction.