I normally go to Jackie for my nails she is always awesome and with the new trends. Jackie recommended their new herbal pedicure 20/10 the massage chair and the smell plus the mocktail had me in the chair rested and ready to conquer the evening plus the sleep after was amazing! read more

Spa Nail 1 - Nail Salons Near Me - Merrillville, Indiana

I wish I could post photos of my bloody cuticle that's swollen... My nails that were cut down so short that there's nothing that can be done with you them. After him redoing the very simple thing I asked for and getting it wrong numerous times I gave up and just said OK. Didn't even know what I meant by wanted gems in the middle. I spent $135 and have never once been disappointed in my life over my nails. 30 years and not one complaint ever. I'm a simple person to please. Now I left and pulled into the immediate next nail salon. They are going to redo them even though I barely have any nails left to work with. I'll end up spending nearly $300 today because of this. read more

Let's start with the nails turned out nice. But the lady with the daughter was so rude that I would never return. I took my 8yr old daughter there today for her first mani/pedi and the lady was upset with me because I wanted to wait for my daughter while the did her pedi before getting my mani so we could be together. She was so upset that so fussed at me for smiling to encourage my daughter and not hearing g her point to put my hand under dryer. They didnt dry my daughter toes, didnt take her shoes to the next location when pedi done and did t even tell us where to go to dry her finger nails, a guest did. I kept my calm due to my daughter's presence. Needless to say she had to stop her work numerous ti.es due to her little girl having a melt down. But I wasn't bothered. So as a mother she should have understood my protectiveness. But she didn't. So no I would not return. I paid my money and got more than what I paid for. read more

I would rate 0 but that score is not available. I stopped in for an eyebrow tint due to thinning eyebrows. I showed Judy a picture of the shape I wanted. I also told her several times I also wanted a light taupe-ish or light brown color due to my gray hair. When I saw the completed work, I complained that the color was too dark and the shape was not what I showed her. She said the color would fade in a few days and she couldn't do the shape because there wasn't enough hair??? I later called to say I would like a refund due to the terrible job. She agreed. When I went back the next day, she was angry and speaking loudly in her language about me, no doubt. She barked at me that she needed my i.d. for the record which I gave her. She then began to shout at me about having to give a refund repeating why she couldn't give me the design and shade I wanted. Customers were alert. She handed me part of the money and said I needed to sign a statement saying I got the refund. I said I would after she repaid the total amount. She then kept yelling about the statement so I left without writing a statement. I had heard about a friend experiencing similar work but thought I'd risk it as I was nearby that day. I would never recommend this salon to anyone! Terrible work and even worse customer service!!!!! read more

DO NOT GO HERE! The owner did my eyebrows and told me due to my face size, I couldn't get more hair shaved off. She also called me a big person so it wouldn't look right. I will be filing a lawsuit for bodyshaming which had absolutely nothing to do with the service. Count your days!!! read more

THIS PLACE IS TRASH!! By far the worst experience I've ever had at a nail salon!! I decided to give this place a try because my regular nail salon is closed on Sundays. The young female nail technician was texting on her phone when she was asked by one of the guys to do my nails. Immediately she had an attitude. She snatched my hand and began rushing on nails. She cut my nails extremely short and glued a few of them on crooked. I complained and she then pretended not to understand what I was saying. She called over the manager "Jackie" and her attitude was just as bad, if not worse!! Needless to say, they were all unprofessional and I will never patronize this business again. read more

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I was strapped for time and stopped by this lovely shop. When I walked in I was immediately greeted by 3 different people. Everyone had smiles on their face. It didn't have that "nail salon" smell. You guys know what I'm talking about. When u walk in and it takes you a minute to adjust because your nose is burning and your eyes are watering. They asked what I would like and showed me to the books which were wonderfully arranged and color coded. They also had the ones on the little spool in case you are one of those people who like to hold them in your hand. I was seated and they went to work right away removing all the bulky thick acrylic and gummy polish. She worked so very delicately and took her time. She chatted a bit and was a complete joy. Talking but not too much, not too little. She made me feel welcome and like family. She gave me a sense of being. The chairs were extremely comfortable. The atmosphere was very laid back and it was super nice inside. Very roomy. From the outside it looks cramped, but when you walk in it's like wow! Upon leaving, she gave me a card. She didn't make me feel pressured to come back, but she continuously wanted to make sure I liked what she was doing. The prices were excellent and they have several different services to choose from. They do all types of nail art and shapes. The customer service, prices, cleanliness, location, and quality was excellent! As of 2/9/20 Today has been the absolute worst! I came in for a repair to my thumb nail and I've sat here an hour and a half and still haven't gotten it done. One girl said oh I can't do pink and white and the one that is to do my nail(singular) has other people she has done and still doing because others don't know how to do it. Every single person should know how to do all things. Some maaybe a bit better than the rest. But they should still know how to do it. This will be my absolute last trip here. Unless you have all day to wait I do not recommend. read more

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Ms. Jackie is the best. she is not afraid to use the instruments and she gives the best pedicure. she is great at creating nail shapes,

All the nail technicians are not that good; you have to request your favorite and wait. Where I go to spend my money and give great tips I expect the all around good service, no one or no business is perfect, we understand that. I always say good morning or good afternoon, I expect that in return, that's how my parents raised me. When I show up, no one greets me like they do there other clients; I don't know why, did I say or do something wrong in the past; they just say pick a color, lol. I think that's very rude and unprofessional. It's one lady that refuse to do my nails, she never speaks, and she has this mean look on her face every time I come to visit, I wish I knew her name. I don't have a clue what there saying about you when your there because I don't speak there language and I'm not trying to learn it! It's too many nail salons in this area, I'll go somewhere else where they treat ALL their clients with respect and make you feel at home for having them serve you. read more

They are extremely rude here, no one welcomes you as you come in. There are no prices written anywhere so they can basically charge you as much as they want. Only two girls here actually know how to do nice acrylic nails and design. I was sitting here waiting for 1 1/2 hours and when it was finally my turn a woman who came in after me went in before me. I confronted the worker because it was clearly my turn and she said she could not take me because she had to take the woman who just came in first. No explication nothing. When it was finally my turn they told me they close at 4:00. I never go my nails done. read more

Spa Nail 1 - Terrible nail salon - Nail Salons Near Me - Merrillville, Indiana

I don't recommend this nail shop at all.. Not clean, equipment not properly sanitized, towels for pedicures look dirty. They use the same tools on guest for pedicures that should be disposed after each use because you can't properly sanitize nail files and foot scrubbers. All metals tools were just sitting in trays so I know those were not properly sterilized. A male employee didn't wear gloves and had cuts on his hands while servicing a pedicure guest. Now that's an infection/germ spreader right there. I'm sure if State Board payed them a visit, Spa Nail 1 would have several FINES or would be temporarily closed. Stop patronizing these businesses that don't care about your health and safety! read more

Horrible Service and hospitality!!!! I Went in for a pedicure and this was the finished look of the bottom of my feet....the same as when I went in!!!! She said that is what a basic $30 pedicure is supposed to look like and then she got up and walked away and told someone to finish....(in her Chinese language! Don't go there for a pedicure because the owner agreed and added that "All I need to do is add Vaseline everyday!!! Horrible service and hospitality!!!!! I refused to get my hand done after that and I will NEVER go back there!!!! read more

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The guy put my feet in the water, clipped & shaped my toenails, shaped then & then dried them so he could polish. No sugar scrub, no cuticle gel, no dead skin removal, not a hot towel...I said "that's not what a pedicure is" can you get someone else to complete my service? He said something I'm their language & then said they no they don't want to service you as they continued an angry conversation according to body language. I couldn't understand what they were saying. I said ok I'll go somewhere else. As I'm walking out they're talking, mind you I haven't raised my voice or used profanity...they all going off in their language then he says "yeah don't come back here again " read more

I was at Spa Nails 1 in Merrillville and the nail tech at seat 7 was rude and nasty! She had the nerve to tell me that I should be watching everything she is doing. I told her as. Customer I will watch what you are doing. She tried to rush me to sign the credit card slip, and I told her don't rush me, and wanted to know the cost of each service provided. She missed out on a 20% tip plus new business. The owner needs to do a training on customer service. I will not be back nor recommend any one here. read more

Guy there did my toes and it was the worst experience . He was very rough with hands, pushing them around and shoving them towards me swiftly. Two days later my nails started to feel lose and started popping off . Went back and he only fixed the ones that were broken . As I was leaving , he told me never to come back .... I've never been treated so bad at a nail shop in my life and then of course the nails all broke off again !!!! read more

Spa Nail 1 - Nail Salons Near Me - Merrillville, Indiana

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Love my Eye Lash Lady Jackie... She's nice, professional, and timely... She came in early one day before the store open to do my nails do an very important event I had to attend ... Omg her manicure's are awesome, so relaxing... read more

My brother and I went in on Sunday for pedicures and I also had manicure. The gal that was greeting everyone as they came in and told us to have a seat. I got called back for my pedicure while my brother waited. , I was finished with that and went up to have my manicure they had skipped over my brother not once but twice I was done and he was still waiting. "Men don't do Men" as the fellow who took care of me was finished ! I was not impressed with my service either . Left there and I took my brother 4 miles away they did a terrific job on him . My brother definitely won't go back to this place and nor will I. $70.00 for a less than nice job unreal read more

Awful-just awful. Expensive and poor quality. Won't ever go back. Asked for a polish change and got a incomplete manicure and charged for a full manicure. read more

Joined my mom today to get no-chip, and the lady did a great job! My mom has gone here for close to 10 years and the owner is nice (and, very affordable!) For anyone on here posting negative reviews, all you have to do is communicate with the nail techs if it's not coming out the way you want . read more

Spa Nail 1 - Nail Salons Near Me - Merrillville, Indiana

I have no doubt this is the same as Spa Nails 1 since same address and name. If I could give this review negative stars I would. WORST EXPERIENCE EVER. I've never had worse service or experience in my life. I took my 3 year old daughter for our first mani/pedi. I told them She wanted a Hello Kitty design. The guy just started pulling colors out and putting stripes on her nails- didn't understand a thing that I said. I showed a picture and the man doing my pedicure goes and starts putting random stuff on her nails and laughed the entire time speaking whatever language. *in the mean time another unhappy lady is voicing her opinion* Meanwhile I sat there with legs wrapped in towels, one foot in a bag with wax and other out. After 25 mins sitting with cold towels and one foot sweating in a plastic bag I took it off myself. After 35 minutes have passed he comes back to me. He rushes through and doesn't even do ends of nails so they look unfinished. Tells me to give hands for manicure. I say no, he tried to say yes... NO. He puts us at dryer and says "you pay now". I asked to speak to manager. He started hollering "manager" A young lady comes back and says she's sorry but I must pay. I say I think I deserve a discount and she tells me come back. I grabbed my daughter and told her I'd pay in front. I go to front and she then tells me "lady sorry but I'm not manager. Manager doesn't come often" I said that I was so upset, my daughters nails were horrible, mine were unfinished and I didn't get manicure as planned because it was now 90mins there, and I have stuff all over pants from the stuff they sloppily applied to legs. I tell her I didn't get the massage portion of what I was paying for or anything. She tells me she can only take $5 off and come back. I was so flipping mad. If my daughter was not with me I would have probably made a huge scene. I am now home and the polish on my toes is so thick that it's still not dry and is coming off. I wore flip flops so not from shoes. It's gooey and sloppy. NEVER WASTE YOUR TIME AND MONEY HERE!!! read more

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Well, I went in for a manicure and a pedicure. The pedicure was OK my full set was OK as well ...but I also got my lashes and eyebrows done and when I was getting them done I felt like they could've been a lot better my eyebrows could've been a little bit more Archie, which I told her that, and my eyes was burning from the glue. When she finished she just got up and walked away, never acknowledged that she was finish never gave me a fan or anything to blow on my lashes, because they was burning like hell. I had to ask for a fan. She also didn't even give me a Mirror to look at the finished results. She just walked away... when I left out to looked in my mirror in the car. I noticed that I wasn't satisfied with my lashes because they were lifting a little bit and also my eyebrows could've been a lot more cleaner I'd ask her to fix it up and started begin a little bit more demanding and when I looked in my phone to look at my eyebrows and lashes, they were still lifting at that point I just left. I probably won't never come back again only probably just to get my nails and feet done by somebody different, but definitely won't come back for lashes eyebrows!!!!! All together I spent 120$ so yeah lol I definitely felt like I didn't get my money worth read more

I'm not sure what it is with me and not ever really having good mani-pedi experiences. Am I really that picky? I don't think so, I just think competence and good skills are hard to find! I incidentally ended up going here. The nail tech I had was friends, but spoke very little English or let on that she new almost ZILTCH (sp?). I ended up with crooked filings on both my hands and toes. She painted my fingers. OOOhhh and if you blinked, you missed the foot massage! I think its time that I open my own nail spa....any investors??? ha :) No really. read more

Good local nail salon to go to to get your waxes, and mani pedi. Not too fancy, not to pricey, but they do a great job. Hey this ain't downtown Chicago, this IS good ol Merrillville INdy, what you see is what you get, but you can still come out with your nails/toes looking good, and that's all that matters. :-) read more

DONT WASTE YOUR TIME. So incredibly rude and not worth the money. My mother, sister, and I went wanting to have a fun girls day...nope! The chairs were broke in the pedicure section, incompetent, and pricey. What really blows my mind is that my mother paid and I was going to leave the tip when I finished..the guy screamed "NO TIP GOOD BYE". Not only did it embarrass our family but was extremely rude. WE WILL NEVER GO BACK. read more

Spa Nail 1 - Nail Salons Near Me - Merrillville, Indiana

jackie.... set our appt. 2 weeks ago for 9am today... no show... she left me standing outside in the cold waiting for over 25 minutes. she didn't have the decency or professionalism to contact me to cancel, apologize or anything ... sad thing is this is the 2nd time she's done this.... what a joke read more

Worst experience ever. He spent most of the time trying to get my toe to stop bleeding and I stopped the manicure bc she made the first finger bleed. Terribly rude. I was charged $10. I wish I would have refused payment. read more

Ummmm, NO. Never Again. Horrible. I made an appointment (because a lot of places won't take them) ... 45 minutes AFTER my scheduled appointment time, my sister and I were still sitting there, completely being ignored. I asked three times how much longer it would be, and THEN people that were just walk ins, were being taken care of before me! SCREW THAT. It was my first time there, and I will NEVER EVER go back. and you shouldn't either!!!! read more

I got a full set acrylic nails and a pedi. This was my first time here. They did a great job. A guy greeted me as soon as I walked in, I had maybe a 5 min wait. I had a real nice lady do both, my mani and pedi. Someone who reviewed said the prices weren't posted. Well, yes they were. I only had one concern, they didn't speak English very well. But well enough for me to communicate what I wanted and get a beautiful job. read more

I was looking for a new place to get my nails done. I'm new to the area and have been trying various salons to find one I like. On 7/6/20, I came to Spa Nail 1 and got a full & pedicure for $80. It is a nice salon. An older man did a nice job but didn't smile much and was a little rough. I went back again on 7/24/20 for same fill & pedicure and was charged $80 plus there were two separate $10 charges for a total of $100 plus I gave him a $10 cash tip both times. Unfortunately I didn't notice these extra charges until I was going through my receipts that night. I stopped by following Tuesday to see why these extra charges were added but the man wasn't there. I asked the girl working if she knew why the extra charges would be added when the same processes where done. She said they were probably for "no chip" polish. I told her I was never made aware of any extra charges. She had no response and pretty much put it on me. BUYER BEWARE!! They add extra fees! I don't mind paying extra for additional service if I'm told about it in advance. How underhanded! Looking for a new nail place. read more

Went in for a pedicure. I asked how much, and the girl said $25. So as I was getting my feet prepped, my nail tech kept suggesting that I should do a french tip instead, cause it'll look better. I said sure, why not? She seemed nice. After the job though, she said "it's gonna be 30 for you ok?". Apparently French Tip is $5 more. She did not mention this at all. I think this is their SOP as my friend went in for "$25" fake nails and ended up paying $40. Not cool, Spa Nail Two. Not cool. I do not appreciate being conned. read more

This place is the worse business I've been to in a long time. We walked in and were told 30 minutes, for a pedicure, a fill and a full set. The pedicure was under 30 minuets, but the fill and full was an hour. And that was only cause I complained. We would of left but my granddaughter was looking forward to a manicure. Worse ever. Never ever again. I do not recommend this place at all. Not enough workers for a Saturday. read more

went to this place as I am out of town. Needed my nails done but they were the rudest people I have seen ever in a salon. The prices are too high, and really the service is lousy. wanted a pedicure, the water was COLD! and they put GOLD sparkles on when I said SILVER!!! I had them take the sparkles off and the acted like it really put them out. I told them IF I SAY SILVER, DO SILVER OR SAY YOU DO NOT HAVE SILVER !!!!! For the color change on toes with mini pedicure and gel fill in on the nails it was 80.00, no apology, NO TIP and will never return. read more

This is by far my favorite place to go. I've bounced around to many nail spas without feeling satisfied until I came here. The nail tech I go to always does a great job. If a nail chips, they fit me in immediately to fix the issue without further cost. Yes, sometimes mistakes are made, but more times than not they do a great job which is why I keep coming back. read more

Went there to get a pedicure for my high school reunion. The technician scraped the bottoms of my feet with a literal cheese grater. My feet were so raw I could barely walk on them for 2 days. I called and asked to speak with a manager and let them know what happened and who worked on me. They offered nothing but an apology. In hindsight I should have gone back and shown them my feet and asked for my money back. Needless to say, I will not be going back. read more

Stressful experience! Technician FaceTimed his family entire manicure. Kids yelling on the phone. Wife (?) chit chatting! Finally another technician suggested he turn down the volume not turn it off! Phone was propped while he listened and carried on. Plus salon TVs on channel with a murder movie-screaming! Have to say the manicure was decent but entire experience wasn't! read more

Spa Nails 1 is absolutely the best. Manicurist I.D. works unbelievable magic on hands and feet.....5 Stars.....L.Spence....

Excellent nail shop, ID fixed me up real good! They also have amazing spa chairs, great place for nails and relax.

I got my nails done yesterday by Hung it was one of the worst nail experiences ever! He cut me three times, and was unable to stop the bleeding on one of my fingers so he tried to put nail glue on it to stop the bleeding! I jerked my hand away so fast, he speaks minimal English so I had a hard time communicating to him to tell him that it needed to scab. I probably told him 5 times to leave it alone. Stop picking at it and stop rubbing the wound. The finger continued to bleed and he continued to rub alcohol on it. I was in so much pain. I get to the register and he continued to charge me full price after I told him that his service was unacceptable. I was in his chair for an hour and 45 minutes. Perhaps he needs training on when the cuticle ends and when skin starts. He took the cuticle clippers to my bare skin! Considering my experience and telling him my displeasure I was expecting a minimum of $5 off or at least a few dollars off my next visit.....NOPE! NOTHING! I honestly felt that they could care less. I woke up this morning and my finger is badly bruised and has a pretty sick scab. read more

Spa Nail 1 - Hung cut me three times and tried to use nail glue to stop the bleeding! He continued to rub and pick at the cut as it continued to bleed. - Nail Salons Near Me - Merrillville, Indiana

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First time going to this place. Never again will I return. Who the hell charge $30 for a pedi with French tip??? You're using LESS polish!!! It should just be a regular priced pedi at $25. Ok didn't know a French tip pedi was that price, cool. Not really tripping off that. What mostly pissed me off was the old lady who did my eyebrows. Fucked them all the way up!!!! And then she act like she didn't see the fuck up. Left eyebrow at the tip was super thin & then the right eyebrow was good & thick. She tried to make them even by "acting" like she was plucking access hair off but was only rubbing my skin. Paid almost $80 for 2 pedis & eyebrow. But if I would've went to spa nails on the other side by the dollar store I would've only spent $58 & my eyebrows would be great! Lesson learned!!! I will never step foot in this place again! read more

Very expensive for shellac nails. The color I picked wasn't what they gave me and I told them this but he kept painting anyway. Could use a cleaning read more