Honestly I wasn't going to leave this and was just gonna take the loss and just not return, but after thinking about it more I know I would appreciate getting a heads up as a potential customer. I actually picked this spa because it had good ratings in the area. The spa itself is very clean, well decorated, the front desk staff were friendly and my massage therapist was friendly. But the service I got I feel cheated out of my money for. I basically paid to have someone slather lotion all over my body and nothing more. There was no massage technique used, and it seemed on multiple occasions my therapist was either distracted by something or falling asleep because her hands would frequently just go still on my body for several seconds before starting up again. It was awkward and I wasn't sure if I should ask her what's going on or not, lol. Like I genuinely feel like I paid someone random and completely untrained off the street to give me a massage. I left with my hair in mats too because the scalp massage was basically just her twirling her fingers around in my hair and tangling it up. My experience was only with one massage therapist, so it's very possible that the other ones working there are great at their jobs. But I definitely want to spend money on a massage that doesn't have me considering getting up and walking out halfway through again I'm not saying don't go here but definitely proceed with caution if you're expecting formal massage technique. read more

The MT was very knowledge of the muscle and back problems which I have. I like hard pressure which was on point the entire session. I would highly recommend Spa Stinny. I suggest calling ahead to schedule your session. Everyone is always professional and polite. read more

Take your money elsewhere its not appreciated here. I'm a massage therapist let me tell you my therapist had 0 knowledge. She constantly had one hand on me holding me for no reason but to use her phone. 1 hand is only supposed to be on you when oil is being applied. The therapist didnt know basic atomony of any muscle group. At one point she was elbowing my spine. Paid my hard working money to have oil applied on me. I question if their therapist are even licensed. The management is just the rudest over the phone. They have no intentions of making things right! RUN AWAY with you hard earned money. Literally The worst massage i ever got. Even new students were better in class than "this" licensed therapist. read more

The ambiance is pleasant and serene, you can forget you are in a shopping center once you step inside. From the moment I called to book through the entire session, they were friendly and knowledgeable. I had gone in on a special and there was an opportunity to add-on services. The back mask was just right on the warm bed. I also know I'm coming back for a back massage! read more

Spa Stinny - Lounge - Massage Near Me - Snellville, Georgia

Kenny is a massage therapist with the best pressure I've ever experienced. He was very good about focusing on the knots and untangling this rubber band of a muscular system we have. I felt so much better after his session. Would definitely recommend him to anyone who loves a more firm/deep massage. Thanks again. read more

Great place to drop in for a nice massage. I wanted a two hour but settled for an hour. Mike was great. I loved that he wasn't talkative during my massage because I love to relax and meditate. I didn't want to be weird and take pictures in the lobby. read more

Spa Stinny - Spa Stinny Sign - Massage Near Me - Snellville, Georgia

I am definitely not completely satisfied with the service I received. Seeing the reviews, I thought this was going to be a great place for a massage after an entire year of not having one. The individual who did the massage was nice but I would not recommend her. While giving the massage, I thought she was falling asleep on several occasions. Instead, I notice she's reading her watch every so often and worried about it rather than the client. As a doctor, if I paused during operations to read my watch, it could be a life or death matter. I paid $180 for what was worth about $60. Where are the ethics of business owners these days? I digress as it seems people are only out for themselves or focused on them rather than serving others. I would not book your next appointment here when there are plenty of Asian massage places that will do two hours and completely focus on the client. read more

Victor is amazing! I received deep tissue massages and Swedish massages from him and he has always delivered exceptional service!

Today was my first time at Spa Stinny. I found them online and made the appointment for a facial the following morning. Johayda was amazing. She was very professional, knowledgeable and friendly. The spa's atmosphere was relaxing and quiet as expected. Pricing is very competitive and they also offer membership discounts. Only wish I had discovered this place 15 years ago. read more

Pam is the best. She has helped reduce my fibromyalgia pain with her deep tissue massages!!

I had one of the best massages at this spa. I like the fact that the waiting area seems almost soundproof as you walk in. The atmosphere is calm -as it should be! The front desk clerk was vibrant & alert. My masseuse was a lady named Linda. She is the best masseuse around! They best hang on to her because she is totally doing my next massage!!! read more

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Makiya was fantastic! And very professional staff. Very friendly, relaxing environment. Will definitely be back.

Do Not Go To this DISGUSTING place! READ THIS TILL THE END- YOU WON'T BELIEVE THIS! First off I specifically asked for a hot stone massage, and informed the masseuse I wanted her to focus on my lower back and hips area I"m working out and muscles are sore. Mind you, I've literally had hundreds of massages in my life, and thought I would try this place since I just relocated to the area. #1 the lady hardly did any massaging at all, she just rubbed the stones over me more than half the time. I specifically asked that she do the stones at the end, like the hundreds of Asian owned massage places I go to. She insisted on doing it her way, and did the hot stones throughout, hardly did any kneading or massaging, just pressing 1 finger in places an holding it or rubbing me with the stones. It was literally the laziest, dis-satisfying massage I've ever had in my life! Then when I told the lady at the desk how dis-satisfied I was - She totally disregarded me, and asked me "So...How Are You Paying?" The NERVE! THEN I asked to speak to a manager, she says, there would not be one till the next day! So I paid to keep from making a scene, thinking when I spoke to a manager, they would give a damn! And then.. before I left, the masseuse interrupts and asks the receptionist "WHAT DO I DO WITH THE STONES?" and the RECEPTIONIST says, "JUST RINSE THEM OFF WITH SOME WATER". The masseuse replies, "DON'T USE ANY KIND OF CLEANER or SANITIZER?" And the RECEPTIONIST replies - "NO, JUST RUN THEM UNDER SOME WATER." WTF?!!! So this lady just rubbed these stones all over my NAKED body, and you tell her NOT TO CLEAN OR SANITIZE THEM, but just rinse them off with WATER?!!! So basically you don't CLEAN THESE FREAKING STONES, so who knows who's body they were rubbed on before me. Don't tell me that the heat will kill the germs, that's not the freaking point! That is UN-SANITARY. So when I tell the manager all this today by phone, she tells me that the MASSAGE THERAPIST doesn't clean the stones, someone else does. REALLY?! Well WHO, cuz they were the only ones there, and THE GIRL RUNNING THE PLACE says, RINSE THEM UNDER WATER, and the MASSEUSE couldn't believe it herself! And the fact that she had to ask what to do with the stones, confirms she NEVER did a hot stone massage there or maybe anywhere before, which confirms why I had such a HORRIBLE EXPERIENCE. Instead of acknowledging this, they literally offered me a $30 discount. SO here is what I say to that, 1) I will get a refund from my card company, 2)Now other ppl will know that this place is DISGUSTING, UNPROFESSIONAL & UNSANITARY, 3) You lost thousands in massage business from me, cuz I get them 2-3x a month at least due to my sciatica. And POOR MANAGEMENT is HOW YOU GET UNPROFESSIONAL STAFF, and so now I know why the receptionist running the place had me fill out no paperwork, had no conflict resolutions skills, nor knew protocol regarding your stones, and your masseuse was an amateur and provided inferior service! Hope it was worth it! BOTTON LINE: Inexperienced masseuse· Horrible Management, Un-Sanitary Conditions, Poor Customer Service, too many negatives to list. Just don't go there, trust me! And when you let them know you are dissatisfied, just like other negative posters have said, they are DIS-MISSIVE & RUDE, both staff & management! read more

I had an amazing experience today. I went in with my Groupon and a wonderful massage from Britney, who may be petite, but has incredibly strong hands. When I was finished and checked out, I was not given any kind of 'sell' on booking another appointment or buying a massage package. I truly appreciated that! I will be back!!! read more

Spa Stinny - Massage Near Me - Snellville, Georgia

Nicely decorated and the door to the waiting area allowed my room to be soundproof. I arrived 15-minutes late but my service didn't feel rushed. My masseuse was extremely light handed so it felt more like a body rub. I asked for more pressure but didn't want to keep interrupting my session with request. She was nice but on a beginners level. I will try them again and request a different therapist. read more

I usually go to Atlanta for a body massage. However my girlfriend suggested Spa Stinny. I really was skeptical because from the looks of the outside I felt it wouldn't meet me expectations. Boy was I wrong. Upon entering I was very pleasantly surprised. The ambiance was soothing as well as relaxing. The massage experience was awesome as well. I will return. Thanks Spa Stinny. read more

Very clean, professional staff and the massage was great. I will be back to see Victor soon! Thanks Spa Stinny!

Stella gave me a great massage. This price is affordable. The spa it self is calming and spotless. And I was scheduled at 6:30 and she was right on time! Excellent experience! read more

The management here is incredibly RUDE and UNPROFESSIONAL. It first started with the manager getting upset with me because I bought a GROUPON...I've told the manager that I've bought the voucher before making the appointment, and she proceeded to have a NASTY attitude towards me. Like I'm sorry you're dissatisfied with the promotion YOU uploaded with written instructions to make sure you tell the Spa that you've bought a voucher off of Groupon. I told myself that don't allow the manager to depict how the staff/services there are, so I continued to go with my appointment. When I and my boyfriend got our massages, my boyfriend's massage therapist Victor was absolutely terrible. He injured my boyfriend terribly to the point he had to go follow up with the DOCTOR ...he brought it to the therapist's attention numerous times that he was hurting him apply less pressure, but he applied MORE pressure anyways... MY massage therapist looked over to the room where my boyfriend multiple times... didn't even say a word and continued to work on me. My boyfriend grunts, cries, and pain could probably be heard all over the Spa, but no one stepped up to say anything. I contacted the manager the next day, telling her about my bad experience, but per usual she was RUDE she continued to tell me that I can receive 20% off my next service. I told her if my boyfriend was seriously injured by her staff then why would we come back to give her more of our money. I simply asked her if my boyfriend could do a follow-up, to make it right and fix what happened. But she continued to tell me no and proceeded to push me to come back and pay for another service...I had to contact Groupon for a reasonable solution, which is sad especially as a business... you're supposed to always take care of your customer. Anyone that is considering going to this Spa, good luck the management is terrible, and make sure you're not injured like how my boyfriend was! read more

Divine intervention brought me to Spa Stinny yesterday. I needed a deep tissue massage in the worst way, and not only were they able to accommodate my request, they still allowed me the full time even after being a few minutes late. The manager told me if they didn't have other clients waiting, it would be no trouble. I enjoyed the ambiance and calm the place exuded, and my stress levels were high when I got there, but I felt amazing when I left. You will hear other people if you opt to pay attention to it on a busy day, but the music is a lovely distraction from noise interference, and I loved Elizabeth's skill and dexterity as a massage therapist. I'm pretty shocked to see a one-star review for Spa Stinny, and I wouldn't let that affect your decision to visit the spa. Their prices are ridiculously low, and they don't sales push you into their membership plan. The manager was in attendance, and she was incredibly polite and professional. I'm just glad I know how to use my GPS and redirect from a major intersection blockage, because I would never presume a receptionist's customer service relies on her inability to be a navigation system. There are also at least four different back-roads options. When I went to book my appointment online, I noticed a very clear policy on cancellation fees, and were I to show up with my party over an hour late during what looks to be Valentine's rush week during couples bliss, I certainly wouldn't whine, rant and cry scam and foul. Spa Stinny is certainly no scam, but unfortunately they can't control bogus reviews from adults who lack individual accountability and the ability to take personal responsibility for their shortcomings. I've been to deluxe spas, mid-level and smaller franchises, and what Spa Stinny lacks in frills and luxury, they make up with great massages, great customer service, and excellent pricing. My husband and I will both be getting a membership with them, and I look forward to a relaxing massage every month for 2015. read more

Richard was a great therapist and was able to work on some of my mobility issues with my shoulders. I would definitely recommend.

It was suggested I give this place a try and ask for Victor. Up until my first appointment I did not like massage and really didn't see it as more than a glorified back rub. However I remained open-minded and tried again. Thank God I did! Victor is ABSOLUTELY AMAZING‼ When I left that first massage I knew I'd be back. I have prior back injuries and many trigger points. He helped alleviate pain and stiffness and left me feeling a level of relaxation and total peace I wish I could bottle and keep. I now go twice a month and am a member. Thank you Victor for your strong and magical hands. read more

My massage was great, Victor did a wonderful job. The front desk receptionist was professional and friendly and the place was clean and calming. I will be returning. read more

Voni is incredible! She is heaven sent and her positive personality leaves you feeling like everything is going to be ok she listens and focuses on what areas are hurting you the most I was in a car accident last year that turned my world upside down and I feel like I will be able to sleep for once in month bc of her positive energy. She came in late after I prayed for someone to help me bc I couldn't turn my neck and my surgery is scheduled on the 28th and I will be doing everything I can to afford this again. I am truly a raving fan of this sweet and Ayana was so quick to coordinate and get me in she was heaven sent as well. read more

It was my first time at this Spa. It was great! There customer service is great and the staff is very professional!

Best massage in Gwinnett. I have been to a few different places that were disappointing, overpriced, and unprofessional. Spa Stinny is clean, professional, and very affordable especially if you purchase a yearly membership. I have been going there on a regular basis for over a year, and I am about to renew my membership for another year. I won't go anywhere else in Gwinnett for a massage. Ask for Victor if you like deep tissue. Friendly, courteous staff & great customer service and management. 5+ Stars. read more

Here's the skinny on Spa Stinny. I am usually willing to give any business a chance, but when I walked in the first thing I see at the reception area is a framed poster on how much to tip, and on three levels of tipology. Excuse me but tipping is based on the quality of your experience and at that point my experience hadn't happened yet. I don't need a lesson. I am a good tipper, and have never seen such a blatant solicitation right in my face. My massage was average at best. The room was noisy. I could hear talking, giggling, phones ringing from the hallway which detracted from taming my stressed out chi. There are better spas out there. read more

Very good massage experience - they are very competitively priced (half the price of Spa Sydell)... relaxing environment (despite being in a shopping center next to Kroger), nice "spa" music, and a very good massage therapist. I really enjoyed it and plan to come back regularly. Also - there was no "hard sell" regarding a membership package (which is SUCH a turnoff!)... read more

I came here for a 2 hour massage in March 2014. THE GOOD: Walking into the front door is always how I can tell if I'll like a spa. It was quiet (because no one else was there), peaceful and serene - exactly what a spa SHOULD be. The guy at the front desk was really nice and polite. The massage itself was pretty good. The masseuse didn't talk much, so that was nice. I cannot stand small talk, especially during a massage. THE BAD: I guess depending on the room you're in, you can still hear noise from the lobby and hallway and even the next room. It's annoying when you're trying to relax and all you hear is people laughing, walking by, phones ringing, etc. Would I go back? Yes. I might request a room farther in the back though. Also, I completely forgot to ask if my appointment was with a male or female. Luckily it was a woman (for some reason I'm not comfortable with a male), but remember to ask first if that's important to you. read more

This spa is beautiful, clean, professional, and has fabulous services. I started going here about a year ago with back pain and my massage therapist was very attentive and I been signed up for the membership program because I was so impressed. The other star service offered is the facial. It is the best I've ever had. I love this spa! read more

I was pleasantly surprised with this spa. This is similar to a chain spa, but they are not pushy about a membership. They are very accommodating with times, dates and male/female therapists. I had a massage with David and he was very professional and good. Yes, the price is dirt cheap. Yes, you can hear voices in the next room or hallway but just concentrate on the spa music. The price and service definitely make up for hearing a few voices. I will definitely go back. read more

The customer service here is beyond 5 stars!!! Ayana was extremely accommodating and even went a step beyond and helped me get a gift card at a breakfast establishment so my friend could have after their massage, as I was unable to make it up there to pay in person and the establishment would not accept payment over the phone. Since the massage was a birthday gift for another person, she really was great helping me pull off what I wanted to do!!! I would recommend Spa Stinny to anyone in the Snellville and/or surrounding areas! Amazing customer service is almost non existent these days and Ayana was just extremely courteous! I will definitely be back! read more

I am new to the city and needed a massage badly. I read a few reviews and decided to try this place. What a surprise!! It was pleasing tranquil inside and I was greeted warmly. I was taken back by my therapist Jerrel and I shared with him I have MS and where my pain was and he gave me the best massage and stretching ever. I gained some mobility back and range of motion in my arm. I will definitely return. read more

I absolutely loved this place. My college roommate was in town for my birthday weekend and we decided to try this place out before returning to school.The price was great. Massage therapist was very professional and pleasant. The music was very relaxing, only problem was that the sound of water in some of the music made me have to use the restroom. Will definitely return when in town! read more

My husband gifted me a massage and I scheduled a 90 minute deep tissue massage with Victor. Scheduling online was super easy. Victor did an excellent job. Unfortunately, I had some very stubborn muscles in my back and shoulders. Victor was very persistent and worked all of them out. I will definitely make an appointment again to see Victor again before I let it get that bad again. The receptionist was very welcoming and professional as well. read more

I've been going to Spa Stinny for 3 years and used various massage therapist, all excellent. I'm at a desk all day and have neck and back problems. Deep tissue massages help in so many ways. If deep tissue is not right for you don't be afraid to let the therapist know. Everyone has different needs. The staff is always courteous, the place is immaculate and always accommodating to get you with the right therapist. You can't beat the price!!! read more

I went for a couples massage and the couples room is separated. Most couples rooms have the beds side by side, but he was in a completely different room. The massage felt a little rushed and I was not satisfied. read more

Extremely dissatisfied with my last service at Spa Stinny. The women providing the massage climbed on my back, on all fours to use her knee to apply pressure. Upon complaining, management didn't seem to be disturbed by her actions. I will not be returning needless to say. Spa Sydell, please! read more

this place is awesome great customer service very nice people to deal with extremely relaxing i highly recommend going here and giving them a try best massage ever leaving out of here lumber and happy read more

I had a Wonderful experience today @spastinny so relaxing!! ##Thanksspastinny ##love it.. ## the best!! Can't wait for my next massage....