I do my banking online. This requires me to login to SCCU's website set up for that purpose. By…read moreentering my username and my password... then customers are supposed to be sent a verification code. Entering that code completes the login process and allows the account member access to their banking information and provides tools to do online banking. For the past year it has been hit or miss whether the site will function properly and send me the verification code. On the occasions when no code is sent, I can't do any banking. I can't see any of my information. I try logging in repeatedly. Nothing happens. I try contacting SCCU, but if it's after their business hours, or on a Sunday, there is no way to speak to someone for assistance. Why doesn't SCCU have a live person available who is ready to assist customers who need help? Why isn't the problems customers have logging in to do their online banking fixed? These issues have NOT been addressed even after they have occurred to me several times and I've lodged complaints a few times.

Smallest SCCU location I have ever seen. Easy to get to…read more Easy and fast to get in and out of. Never had any issues with any employees at any SCCU locations. This brand doe's seem like it is the most laid back.

Awful experience. Purchased my home in May of 2021 and today, December 2022, my home is STILL…read moreLISTED. I have people showing up to my house and have attempted to contact them multiple times. Contacted them again today and I sure hope this gets resolved quickly.

I had a wonderful experience with both Aiden, and Rochelle. we were under a time crunch, and they…read morewere able to get my loan out through in 3 days. it was absolutely hassle and most importantly stress free. I would recommend them always.

I had a great experience with John at Assurance. Not once, but twice, since he helped me with a…read morerefi and then a home purchase. I'm an agent, but was buying my own home and it was my first transaction, so I wasn't experienced, to say the least. John was on top of everything and looked after my interests, while also explaining everything as we went. I'm very appreciative of all the help I received.

I have been dealing personally with Dan for the last few years. He has always been honest and…read morefair...I would feel very confident letting all my friends and family contact Dan for any mortgage services. Thanks Mike Pannucci

From the owner: Mortgage Lending for Brevard county home buyers.read more

Scott and Patti were a fantastic team. We had our loan close smoothly in record time! Would highly…read morerecommend!

Overall I would recommend this company for people who are very familiar with the mortgage process…read more If you are new to the process you may want to find a company which communicates better. Service: Very competent and efficient. They were responsive and friendly. Communication: They did not do a good job explaining the steps in the process. This caused me to take off a star from my overall assessment.

I love the patience and kindness of the cashiers. They will help you in any way possible to make…read moresure that you leave there satisfied with all your questions and concerns. I've never had to wait long in line they are fast and knowledgeable.

I went in there for a business loan and they took good care of me. The Bank Manager came out and…read moredid everything herself and so far everything has been great.