The office is personable and positive people to work with. They keep a clean, safe, and well…read moremaintained location. Great lighting and spacious units. I enjoyed being able to store my things there and the prices were the best in town. They currently have a great special going on and it was a very easy sign up.

Do not store your belongings in these storage units! They are over priced and a rodent had gotten…read moreinto my storage unit and DESTROYED my things; mice poop everywhere and nesting materials covering everything. All of my belongings need deep cleaning and I had to throw away two large trash bags of my belongings. Some of my wooden furniture also was molded. When I alerted a two sons employee I was told "one of your boxes must have had a rodent that you brought in" NO. And that I will be charged an extra month even with my things being moved out with a two week notice. I will not pay a dime for another month of a mice infested storage unit.

So glad I found budget storage! They are all very helpful and friendly , the unit is clean and the…read morevalue can't be beat. Thank you!

Love Budget Storage! I grew up in Central Ohio but live in Chicago now. Come back 6-8 times per…read moreyear to visit family and friends. Needed a clean safe storage facility for a car that was not far from the Airport. Budget Storage proved to be the perfect choice. Have had a 10x20 sized unit for about 6mo so far and love the convenience. Only 10min from the airport. Highly recommend.

Quote response was almost immediate, follow-up prior to moving day was exceptional! Very courteous…read morefriendly people! Highly recommend!

Planned to have my senior citizen father moved by this company. I told them I wanted to pay and…read morethey said that it would be taken care of at the completion of the move. The never contacted me for payment and instead took my fathers credit card before the move began - this would have been reasonable if this were clearly expressed when I offered to give my credit card before the move, but I was told it would be after. Then, mid-move, they thought they saw a bedbug on my fathers mattress. They stopped the move and left his mattress in the basement of his apartment building leaving him with nowhere to sleep. They claimed that he told them to do this, but according to him, they told him they would do that because it would be easier for him to move it and he said "ok". Too bad this is completely illogical considering he is alone and 73 years old. I then called them and was told that I was ridiculous for thinking that I could move when we had bedbugs even though I had no knowledge of a current bedbug problem. I then hired an exterminator who came and found that there are in fact no bed bugs and they must have mistaken the carpet beetle larvae for dead bedbugs. Reckless and unkind.

Zero...Canceled at last minute even though I scheduled a month in advance. Do NOT use them.read more

Avoid this company at all costs!!!!!!!!!!!!!!! They damaged my washing machine and refuse to offer…read moreany compensation even though it was clearly their fault. Never again and will tell everyone to avoid them.

We got off to a rocky start but overall the experience here was great with the move out process…read morebeing a breeze especially with the help of Elizabeth. They offered great value compared to some others that I had cross shopped with especially Uhaul. If you are looking for a helpful and well-rounded experience ask for Elizabeth and she'll get you set up!

Very good storage place, responsive and reliable. Kim in particular was helpful and friendly…read more Recommend.

The owner was great. Price was fair. Clean and easy access. We priced others and they were higher…read morepriced. Some wanted 3 month contracts. This place was month to month.

US 23 Self Storage is great. Chad, the manager, is great to work with. I had 3 or 4 self storage…read moreplaces tell me over the phone that a full-sized moving truck can get into the facility, but when I actually went to the facility there was no way a semi was going to get in AND out of the facility. A full-size truck with a good driver can get into the front units at this facility.

If you have propane tanks this is the place to go! Much cheaper than the exchange. The staff are…read morealways so nice and quick. I never have to wait and they work very fast. I'm so happy i discovered this place!

I have had my RV stored there for several years. Very reasonably priced for storage and the…read morenumerous onsite benefits. The staff and Mr. Pugsley the manager are always so wonderful and patient with my questions and quick to help. I totally recommend checking them out.

Larry was amazing and was so friendly to work with. We were…read morein a bind after being scammed by a moving company and we needed a storage place that day. Within hours, Larry had one cleaned up and available for us. He was a true life saver. Not only was he professional, he was compassionate about our situation and worked with us even though it was after hours. We cant thank Larry enough. He's one of those people that truly make a difference. Matt and Debbie Murphy

Since Larry has become involved as the storage manager they have been very helpful when needed and…read moreavailable. He always calls back and is very willing to assist on any issue. Scott B.