This facility lacks basic security features and allowed a gate to remain broken for months. Lost…read moreeverything in a robbery and was offered lies and fake compassion by their Marketing Manager. I would 100% not recommend. Store your stuff with anyone else and you have a better chance of safety.

The lady up front was very rude. She had huge nails and didnt want to help us at all. She got very…read morerude with us and showed no attention to us when we came in.

It was last Wednesday, August 5th, when I was moving things into storage, and the roll-up door came…read moreoff the track as it went up. Cathy, one of the managers on duty came by shortly after, and I summoned her assistance. She got the other manager, they brought a couple of ladders and a hammer, and with their suggestions I was able to get the door securely back on track with their excellent professional assistance! They are very good managers! Thank you!

There is no way to speak to a person. They used to have a person on site. Now, however, there is no…read moreway to speak to a person onsite or on the phone. Even the online chat is ignored - that's with the agent's name on the screen! The former site manager was great but there is absolutely no help for their customers. For the prices they charge, they should be able to pay someone to answer a phone.

Extra Storage has the best employees hands down. It's the quality of your employees that make or…read morebreak your business. Marie and MJ are both excellent. Both professional people who helped me out of a bind when I had to relocate quickly. Thank you!!

From the owner: Store your belongings at Extra Space Storage on 5810 Cleveland Ave in Columbus, OH today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Greg Hall, owner of Used Kids Records in Columbus Ohio is involved in the theft of everything my…read morebrother and I owned from a Public Storage climate controlled unit in Worthington Ohio. Hall, along with several others, entered the facility without any right or authorization to be there and removed our property from a unit in which I had paid nearly $18.000 in rental fees before selling our property online for thousands of dollars... This is not rumor or heresay. This is information I have located online as well as information we have received from detectives with the Columbus Police department... Be aware, doing business with Public Storage is very risky... I'm including a link to the WSYX 6 news story about the theft that aired before the connection to Greg Hall and Used Kids Records was made... https://abc6onyourside.com/news/local/california-memorabilia-movies-film-prints-music-bride-of-frankenstein-king-kong-psycho-owner-wants-answers-after-vintage-vinyl-heirlooms-stolen-from-worthington-ohio-storage-unit-3-18-2022

l had an excellent experience at Public Storage in Lewis Center, Ohio. The facility is clean,…read morewell-maintained, and secure, which gave me peace of mind knowing my belongings were safe. The staff was incredibly helpful and friendly, guiding me through the rental process and ensuring I got the right size unit for my needs. The location is convenient, and the access hours are flexible, making it easy to visit my unit whenever I needed. Overall, fantastic service and a great storage solution. Highly recommend!

They nastiest storage unit ever Infestation of mice and the…read moreoffice is never open. Ruined over $400 in stuff

when I reserved a storage online, everything worked out as planned and I was with suggested online…read moreand the Lady that helped me was very friendly and very informative. Highly recommend. very clean fast

Just have a question ? How can you guys take someone's money…read moreAnd then when you give him a quote for $6,000 6200 and tell the homeowner oh I'm sorry it's going to cost another $6,000 so now you owe $12,000 and then not get the deposit back and then not be open on weekends so you can talk to the main office only to the the man that came to the house with a boy and another young boy and an old man that could not get us out he saw the stuff we had and he did not want to do the move that's why he pumped it up so much I asked him to put it in writing and put it in a contract and he wouldn't do it and then he started getting a little sarcastic so my wife told him to please leave now you will not give me my $1,695 deposit back criminals and you deserve everything that's going to come to you

Fast, efficient and careful. A little more expensive than some others, but hard workers and…read moreprofessional. All the furniture was well wrapped and carefully moved. a job well done.