My electric vehicle got rear ended, and my neighbor and my insurance recommended Sparkle. Sparkle ordered all genuine parts, and clear out all the system coding related after a EV repair. Which according to Reddit not all place would do that. The car was also scrubed clean inside and out. read more

Everything went excellent. Great quality and excellent service. Coming from someone that is very picky and knows what to look for in Autobody. Highly recommended read more

Came to Sparkle to replace my bumper after someone scraped my car while it was parked. The staff were very friendly and informative. My initial visit to them was for an estimate which the emailed me that very same day. From there scheduled a time to drop off the car. Their estimation was good, it took them the amount of time expected and price did not go over. I am also very happy with the results. Included before and after photos. I would come again if I need to in the future. read more

Sparkle Auto Body - *After* Image of bumper replaced and painted - Body Shops Near Me - Madison, Wisconsin

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Reliable, reasonable, and thorough body work. I've taken various cars there at least 3-4 times. I've never been disappointed. They know what they're doing and take the time to do the job right. read more

I will make an admission... I have knocked off my side view mirror more times than I would like to admit. I am going to blame it on poor depth perception! I searched around for somewhere to take my car after having done a DIY repair after my latest incident, and found Sparkle online with great reviews. I called to make an appointment for an estimate and the helpful person on the other end of the line let me know that no appointment was needed and I could just come in at my convenience. My estimate visit was really quick, the Sparkle folks just took down some details and took a look at my car. I appreciated the no judgement attitude even with the repair I had taken upon myself before making it in! It was really easy to make an appointment for the repair and the price was very reasonable for service. I was really happy with the job done and it took just about an hour as I was told. Now my mirror works perfectly and looks great, and I'm taking extra care this time around! read more

I have never before posted a 5-star review but my experience with Sparkle Auto Body merits this praise. They contacted me a week prior to my schedule repair date and invited me to come in early. They completed the work 3 days before I expected it to be done. The work itself was flawless and the customer service friendly, clear, respectful. I would not hesitate to recommend this shop to anyone needing autobody work. Diane S. read more

These guys are amazing! My car was side-swiped and the mirror was knocked clean off the day before I was making a massive cross-country move. I showed up to Sparkle with not much hope of anything that could be done, but boy was I wrong. Not only did they go out of their way to screw the mirror head back in place, they even managed to find a mirror to glue onto it that allowed me to drive safely to my new place of residence. They did all of this out of the kindness of their heart and I could not be more grateful. I seriously could not have made the move without them and highly recommend them to anyone looking for a good quality body shop in the Madison area. read more

I had a great experience with Sparkle Auto Body. They were so helpful. I walked in asking for an estimate for some minor damage to my front bumper. The man spoke to was very honest in terms of how much it would cost if I were to get the bumper replaced. He then asked if I wanted a basic repair in which he could attach the part of the bumper that was hanging low. He did He did it in 10 minutes and didn't even charge me. I really would refer everyone to sparkle! If I need to get bodywork done again, this is where I will go! read more

I had to have a hit and run dent fixed on my door including paint job. My car had special protective stickers around the edge and door handles, as well as a paint with sparkle. After the service, I could not even tell! The work was flawless and they went out of their way to match the protective stickers. Everyone at sparkle was incredibly friendly and timely, and had no issues at all with my claim. read more

I came to Sparkle Auto Body very nervous and with a giant scratch on my car. It was clear I was out of my comfort zone, but upon walking in, the staff there was very friendly right off the bat. Eric came out and saw the mark and could immediately tell it wasnt even a scratch and just needed some solvent to remove. He so kindly took some time and just wiped off the marks with the special solution for no charge!! Such a kind and honest man! If I ever need any work done on my car (god forbid), I'm definitely coming back to Sparkle!! read more

They did an awesome job repairing my car, it looks brand new! After a series of unfortunate events & in the middle of a move out of state, Brian was able to expedite the repairs and get my car back to me ahead of schedule. I highly recommend Sparkle! read more

They do amazing work and will help with communications to the insurance company. Rental car pickup/ dropoff available.

I had a multi-claim situation (was rear ended a second time before my scheduled drop off), and they were great about it, working with my insurance agent to figure it out. They were kind and clear, and let me know I needed a new battery, but that I should go elsewhere because they wouldn't be able to meet the rates. My car looks brand new! Couldn't recommend them highly enough!! read more

As directed I went to their website to ask for an estimate. Long story short... never got the estimate, just an "you're bothering me" attitude and we have no time till the end of July (about two months out) If that's an indication of their service, before the sale, I'd hate to see what the service is like after read more

I had some pretty extensive scraping/scratching damage to the side of my car, they did a fantastic job fixing it. You wouldn't be able to tell it isn't brand new. The people were all very helpful and professional, all the repairs were explained very well, the repair estimate was clear and prompt, and everything went completely smoothly. Would highly recommend especially for anyone who may not know much about cars. read more

When I heard we were taking our body work all the way to the East side, I asked, "why?". Now after receiving the outstanding service and seeing the results, I get it. We dropped our car off for service on a Wednesday, and received it back the following Tuesday! That's a quick turn around during one of their busiest time of the year. They also have a reciprocal relationship with Enterprise. Sharon the office manager even dropped us off in front of Enterprise's doors to pick up our rental car, so we didn't have to wait around for Enterprise to pick us up (although that's their slogan, you'll have to wait for an actual representative to come). I'd recommend Eric Northrup to anyone that needs paint and/or body work done. He communicated clearly with us throughout the process and was responsive regarding what he was going to be doing as well as the price for each procedure. The best part is they offer a lifetime warranty on their work! After our experience, we have total confidence in Sparkle and would not hesitate to recommend them, and use them again in the near future. It may sound cheesy, but really, it looks like nothing ever happened to my car! read more

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i called asking if I could get help painting a few parts on my truck, grill, mirror caps, bumper, and as I was mentioning to the guy that the prep work was done and I just need them sprayed, he interrupted with "we're not interested, we're not interested". not great customer service.. made me feel pretty shitty.. read more

Our 1 year old vehicle was totaled. After getting blindsided by another car, flipping onto the drivers side, sliding 20 feet, hitting a pole and popping back onto all 4 tires...... it was totaled. At least that's what I thought. It's what the first person from our insurance company thought. But it wasn't what the 3rd party damage assessor thought. So we were faced with having to repair it instead of replace it and deal with the probability of issues down the road and depreciated value when it came time to trade it in. I talked with the insurance company and tried to get them to get another estimate done. They wouldn't. I researched state consumer protection laws. Guess what..... not much in terms of protection out there. I'll save boring you with the details. So I next researched body shops and after reading more reviews than I care to admit, I settled on Sparkle. If it was going to have to get fixed I wanted it fixed by the most reputable shop I could find. Then the unbelievable happened. After the vehicle was towed to Sparkle and they got a look at it, they called me and explained that they needed to take a closer look but their initial feeling was that our vehicle was most likely not going to be easily repairable. I was over the moon happy about this. The team at Sparkle did a detailed inspection, found more damage than the first inspector, contacted my insurance company to inform them that vehicle was a total loss, and our struggle was over. Thank you Sparkle. read more

Ok, maybe 4 1/2 stars. Very satisfied. Unusually ( nowadays ) friendly and helpful staff. A pleasure doing business there. The finished work makes the car look like new after having been rear ended by a van. Tiny issues: constant contact was a bit weak, scheduling could have been a little tighter/shorter.the bumper cover is strong by 1/8 inch at one end. New to the area, I expect to be going back, by accident, in the future. read more

Tried charging me 3k for a dent. no thanks. It's not that serious I'll be better off doin it myself

Sparkle is one of the best auto body shops I've been to. It was a complicated repair so the turnaround time wasn't as expected, but they kept me updated throughout the process and it looks like my car never got rear-ended. They even cleaned the interior and washed the exterior before I got it back. Would be my #1 choice if I ever needed auto body repair again. read more

Sparkle Auto Body is one of those rare places that actually cares about its customers. This was my first time using them and the experience was excellent. Specifically: 1. Many insurance companies only pay for after market items. Sparkle contacted Acura to see if they would price match so I had an OEM part. 2. Someone had keyed my car and I asked if they could try and buff it out. They did that for free. 3. Car came back not just washed but with the wheels detailed. 4. They gave me left over paint for touchups. 5. Drove me in their personal car to the car rental agency which was not convenient to get to at all. 6. Great follow-up communication as the car was being repaired. 7. Gave me a feedback card which shows they value customer feedback. read more

I was involved in a minor side-swiping accident, and my insurer recommended a number of body shops in the event that I wanted to repair the damage to my car's front passenger fender (mostly paint scratches and scuffs, with some slight bending in the fender). I chose Sparkle because they were within walking distance of my apartment, and I wanted a locally-owned service shop to do the work. I couldn't be happier. I brought my car in for an inspection, and the individual working with me was kind enough to provide two estimates by email: one represented a bare-minimum repair to the exterior and the fender, and the other represented a complete paint job to essentially erase any evidence of damage. The difference in the estimates was substantial, so I greatly appreciated (1) being told that there were different levels of service I could get depending on my needs and (2) having the difference explained to me in person during the inspection and on paper in the estimates. When I went to pick up my car after a day in the shop, the staff showed me the work they'd done, and gave me a small paint touch-up kit, which they showed me how to apply myself. (The kit was left-over from the repair, so I didn't pay for it, but I don't believe this is standard practice. Just saying: they're personable, and I felt treated like a person, not a customer.) Strongly recommend this shop! read more

Wow! I am absolutely blown away with the staff and quality of service at Sparkle Autobody. After losing to a concrete beam in a parking garage my vehicle was dented and scratched. I was very nervous to take my car to anyone but Zimbrick as the car was less than a year old and brand new but due to the vast difference in my quote between Sparkle and Zimbrick, I decided to go with Sparkle. Have I said wow? I'm in shock with how amazing of a job they did. I can't even tell that my car was ever damaged. They told me they estimated three days and were spot on. They covered my rental vehicle in the mean time and kept me up to date on the status of my repair (Something that is incredibly rare in my experience). Not only that, but after getting into my car, I saw that they threw away a bit of garbage I had sitting around and tidied everything up and washed the car inside and out. Just an extra nice touch. I don't normally write reviews, but I couldn't resist due to the work and service of Sparkle Autobody. You guys rock!! Thanks!!! read more

Little mishap at the bank drive thru with a yellow concrete pole last week. Good news! The pole was okay. LOL! I was very upset about it. I had never done this before. But, not to worry! I called Eric at Sparkle Auto Body, 1 Sparkle Ct. (off East Washington Avenue) here in Madison. Eric reassured me everything would be okay and he and his crew took such great care of me. Such wonderful, compassionate customer service. Sincerely nice people AND the quality of their work is excellent! Our car looks new!!! Seriously, if you have something happen to your vehicle, take it to Sparkle Auto Body. Sparkle is the BEST! read more

This is a great business. I had some minor bumper damage, and they were very accommodating and helpful. When I dropped my vehicle off, they offered to give me a ride to get my rental car without me asking. They kept me updated throughout the process, and the end result was great. Not to mention, they fully detailed my car (complimentary), and it looked better than when I PAID to have it detailed at another business. I highly recommend Sparkle! read more

Someone side swiped my car in my apartment parking lot, and you'll never believe what happens next... THE KIND SOUL LEFT A NOTE. I wanted to get two quotes for repairs, and I chose Sparkle as one of the auto body shops in Madison for their convenient location and the positive yelp reviews, honestly. I wasn't sure where to park my car in their lot because there looked to be a mixture of people parking their cars temporarily there and some that were being held for repairs. I walked into the main office, was greeted very genuinely, we went outside right away and the manager, herself, took pictures of my car. We went back into the office, the other worker in there at the time made polite conversation with me and even told me about Art In next door which is now officially on my "gotta check it out" list, and I walked out 10 minutes later with a quote in hand. read more

I was involved in an accident back in November right before Thanksgiving, I was rear ended by a driver who was not paying attention at all. Luckily, the driver at fault and myself were A-OK and both were insured. One of the recommended auto body shops was Sparkle, which just so happened to be blocks away from where the incident happened. The staff was so friendly and accommodating, this was the smoothest part of this whole ordeal. Jill Kleist was the first person we came in contact with and she let us know that we wouldn't be able to get in until Dec 26th. We didn't mind waiting that long because we knew this place had a good reputation (thanks to you yelpers!). Over the first few weeks, Jill sent updated invoices for how much it was going to cost to fix the car, this was very informative and it made me feel like they hadn't forgot about me! Fast forward to December 27th (I was late lol), we dropped my car off and Jill still followed up with updates every few days as to how long the car was going to take. Again, just excellent communication skills on their end. Within 6 days, my car was back in perfect condition. If you need someone to do work on your car, please go to Sparkle Auto Body. They are awesome! read more

I've used other auto body shops in Madison and Sparkle is now the only my place I will take my vehicle if it needs body work done because I had such a great experience. They really went above and beyond! I stopped by for an estimate, Jill took some photos and emailed an estimate within a few hours. Work was completed as scheduled and my car looked amazing when I picked it up. I was pleasantly surprised that they cleaned the inside of my car, too! I felt like I was picking up a brand new car! read more

Jill was extremely knowledgeable and made us feel at ease after our car was rear ended. She explained what she was doing and why during the estimate process. Afterward, when we had questions, she was very responsive and friendly during each interaction! She definitely made the incident much more pleasant! I would highly recommend them! read more

Sparkle gave us a quote, but then asked for a quote we had received from another company. Because that other quote was higher, they refused to honor their first quote, and prepared a new (higher) one. We ended up not using Sparkle, and went with the other company with the higher quote, since couldn't trust them to be ethical in their management. Wouldn't recommend them on that basis. read more

Had a friendly body scratch and went to Sparkle because it's around the corner. Quite convenient. Helpful, nice people. The repair was timely and perfect. I could find no trace of the prior scratch and dent. I'll only go here for future problems. read more

My license plate holder was broken and I lost it in transit. I was quite uncomfortable driving around without a plate. I called Sparkle and they nicely invited me in to take a look at the issue. They were able to order me a replacement holder and set up my replacement plates without hassle. I was extremely impressed by the professionalism, top notch customer service, amazing quality of work, and ease of working with this company. I have some body work that I'd like to take care of and I absolutely plan on working with Sparkle again on this. read more

I've been needing to get some work done on one of our cars since November. After getting countless estimates done I decided to do the majority of the work myself. I decided to get the paint done by the pros as the extent of my painting skills don't quite translate in to automotive work. I let them know that I was just looking to get the color close and didn't need it blended with the other panels. When I came to pick it up, it looked amazing. I was floored when they seemed apologetic because it didn't match exactly. It turned out far better than I had expected AND they beat everyone else in the area by a long shot when it came to price. Spectacular customer service as well. Though I hope that I never have to see them again, this is my new "go-to" body shop. It should be yours too. read more

I would give 10 stars if I could!! The experience at Sparkle was so positive. I worked with Mark. He was patient, friendly, open, listened to my concerns and certainly knew this business. He gave me options for the repair, citing pros and cons. And the work was done so quickly! I hope I don't need to return but if my car needs work I will be back in a flash. I highly recommend this business. Thanks Sparkle! read more

I am furious with Sparkle Auto Body. I got an estimate. I thought it was completely out of line. I decided to get a second estimate from another body shop. Meanwhile, Sparkle contacted the insurance company for the claim and told them I wouldn't come in, so the company issued a check to me based on Sparkle's estimate. I'll admit there was a delay. I use my car for rideshare driving, and I couldn't afford days off the road. I explained this to them. I had not turned them down. Why did Sparkle contact the insurance company if I had not authorized the work? Why did they assume I wouldn't use them when I never said so? Summary: unreasonable estimate, poor (an understatement) communication making assumptions rather than listening to the customer, more concerned with pleasing the insurance company than the customer. read more

Brian was beyond helpful with helping me with my car. I called and brought my car right in and was in-and-out in about 5 minutes. He helped explain the possible damage and thoroughly checked my car from road kill damage. I would recommend Sparkle Auto Body to anybody and will definitely be back if I ever have another issue with my car. Great service! read more

When the paint on the trunk of my 2004 Accord started peeling, I took it to Sparkle to get an estimate. The price to paint it was prohibitively high, however Jill (the office manager) looked around for a spare deck lid in the same color from an auto yard, and they replaced the whole thing for half the price of what it would have cost to paint it. When I picked the car up later that afternoon, they had also cleaned it, and buffed out a large scratch in my bumper at no extra charge. I can't explain how happy I was to see my 12-year-old car looking as good as new! I would recommend Sparkle Auto Body to anyone! read more

Brian at Sparkle goes above and beyond every step of the way. After an accident he gave me a detailed inspection, advocated for me when my insurance wanted to put a cheaper part on my car that didn't fit correctly, and has continued to be an incredibly helpful source of expert advice for my car since the repair. As long as I live in Madison I won't go anywhere else! read more

After asking around for recommendations for a body shop after my car was in an accident, this place was highly recommended. After my experience with them I can see why. Eric was great through the whole process, including working with and talking to my insurance. They were always one step ahead of the insurance company and always had answers and advice to the questions I had. I would highly recommend them and should I ever need work done on a vehicle again I'll definitely be going to them! read more