Paid for the top tier clean; inside and out. Neither were even close to being clean. Just wet and moved dirt around into piles, crumbs still on the seat like they didn't even touch it. Never wasted money quicker in my life. Would rate 0/5 if they let me. read more

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I've been to many car washes, but my recent experience at Sparkle Car Wash in Newtown was extremely disappointing. The cashier was shockingly rude from the moment I walked in--no greeting, no courtesy, and an overall attitude that made me feel unwelcome. A simple "hello" or even basic politeness goes a long way, but instead I left feeling frustrated and disrespected. If this is how customers are treated at the front counter, it reflects poorly on the whole business. I hope the owner takes this as an opportunity to seriously improve customer service training and ensure employees understand that customers are the reason they have a job. A clean car is great, but a good customer experience is what keeps people coming back. Right now, I will be taking my business elsewhere until I see that things have changed. read more

The front desk and management staff are extremely unprofessional and dismissive. Charging $48 for a car wash is already excessive, but the way they treat loyal customers is even worse. If you forget your 15% discount card, they offer no flexibility or accommodation even when they recognize you as a frequent customer. Instead, they make you feel completely disrespected. The customer service is terrible, and their business practices are disappointing. I truly hope another car wash opens nearby that values its customers, because charging these prices while treating people this way is unacceptable. read more

Great job! I'm glad I tried it plus they vacuumed my trunk! Everything looks so nice!

Came in to get change so I could tip the wash crew and had an uncomfortable interaction at the counter.

I paid for the highest level of detailing to have the inside of my vehicle vacuumed and the interior wiped down, and it was very poorly done. They were very busy, but there were a lot of people working. read more

I have no idea why the reviews are so bad. I took my son's car in for a vip wash. It probably hasn't been cleaned in four years sitting on city streets of south Philly. They vacuumed interior, cleaned inside windows and dash, and scrubbed trouble spots on bumper, windows and roof. Joe was particularly diligent. He must have scrubbed for 15 min. He even cleaned four years of grime from inside the hatch. I am used to standard no frills car washes where you only get a towel drying at the end. This was a whole new experience in service. read more

I was also hesitant on coming here based on previous reviews. We just arrived from driving from California and the car was filthy. Sparkle did an amazing job in very little time. At home I'm usually at least forty minutes at the car wash. That being said they are not a full service car wash with detail in mind. Don't bother asking for anything extra even if you're willing to pay. All they know how to do is a quick wash and dry . read more

I am not a huge fan of this place, but my wife was bugging me to get her car cleaned and Sparkle was the closest fully automated car wash so I drove over today. I went with the top tier "Extreme" package which includes, amongst other things, vacuuming, interior wipe down and mats. I routinely get my car washed in many area locations for far less than $43, but I didn't feel like a big drive and I figured if I got the top package at Sparkle, they'd do a decent job. They worked on the car for about 7 minutes after it came out of the wash. The exterior was fine, though the windows were still pretty dirty around the edges. The wipe down was OK too, even though a few spots were missed here and there. The vacuuming and mats however were very substandard for a $43 wash. See photos. How is it possible that there's debris all over the floor after I drop that kind of money for a top tier wash? Outrageous. I can do a better job in 2 minutes with a gas station vacuum. There's simply no excuse for this sort of performance. I've now moved from 'they kind of stink' to 'they deserve to go out of business'. Really terrible. read more

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Tried the Newtown site out...............my truck had a small handfull of peebles in the bed.................refused to wash..........asked to borrow broom I would sweep, told we don t want your dirt on our property (manager) asked for owner, told "he is down the shore for the summer.................nice ! Half the employees don t speak english. Not happy but will try again John & Judy read more

This place charged me $45 for what they called, "The works" and did not clean the car properly. I brought it to the attention of Brian (Manager) who tried to do clean it himself and then said this is the best they can do. I said, "it is a brand new car with less than 600 miles and you can't even wipe down the car properly. He then tells me, "come for a manual clean and wax". I said you have got to be kidding me. I left and decided to give them an honest review. read more

BEWARE of SPARKLE CAR WASH NEWTOWN!!!!!! I went today for a wash ... car intact when I drove there... this is how it came out. All I had was a scratch on the mirror now need to them to court after they ripped off my mirror. VERY Rude and condescending and didn't even try to make things better. Manafwe was awful and tried to put words in my mouth and kept talking over me. Needed to call the police. What an ordeal. DO NOT GO THERE! read more

Sparkle Car Wash - Car Wash Near Me - Newtown, Pennsylvania

I love sparkle car wash in Newtown! I've lived to all my life and only take my car to this car wash. They always do a great job and if you point something out, they will clean it thoroughly. I really love Sandy at the front desk. She's always smiling and very nice and polite. She's been there forever and I love seeing her! read more

I've been to them all and this team does an excellent job. Anytime I ask for a little extra attention, it's taken care of. This place also had everyone back after the Shutdown. Local business taking care of its employees that do I damn good job. I'll always support that. I still come here every week even after moving to Solebury. Like I said, I've been everywhere. read more

Hmm...I don't think a two star rating is fair here. I am guessing that only unhappy customers take the time to post a review. I almost didn't stop here based on the lousy reviews...such a shame. I have been here twice. Today we took my Husband's car...and he is more critical than me. We both scratched our heads bc we found the car wash to be excellent. First of all, my Husband was able to get a 20 percent off Senior discount...very sweet. We like that. The staff was friendly and wanting to please. They did miss a large scuff mark at my passenger door but once I pointed it out they jumped right on it and used a different cleaner and got it right off. My first time was equally good. I am happy they do the inside of the car...not every place does the inside. I am amazed they have so many people drying the car at the end. I have no hesitation recommending this place. read more

I've been getting my trucks washed here for several years and I must say the service is getting even better with time. The Fine Wine of Car Washes I guess you could say... The attention to detail is impeccable. If you spend a little extra you get a lot! Enrique, is spot on! No pun intended. As the final inspection dude, he goes above and beyond to ensure your vehicle is cleaned, dried, and ready to go. I definitely recommend treating yourself and your vehicle to a wonderful wash! There, I said it. Now go do it. read more

Waste of money for a $20 full service wash. I will not be using this location again. Their Penndel Sparkle car wash is less expensive ($17) & far better service. There were 10 people at this Newtown location pretending to be working on vehicles after the automated car wash. The following was poorly done: No vacuuming of trunk area, dash wasn't wiped down, windows were all streaky and plenty of missed areas and no wiping of door jams and wheels which were dirty. My Vehicle was partially cleaned at best. Completely a pathetic effort and overpriced for a full service car wash in such a nice area. read more

These guys did a wonderful job I was sooo impressed how much cleaner my car looks!!! Amazing job! However I couldn't give you a 5 star because the two ladies who wiped down my interior at the end were RUDE and unfriendly when I was leaving. They yelled at me because I guess I thought the one guy said they were done and I got in the car before they were finished. And when they were finished and I said "thank you, wonderful job!" But she just gave me a dirty look. Wow! The proper response would be, "your welcome, have a great day!" It would make a huge difference in your service! read more

Total rip off. The only good part of this wash is they weren't too busy for a Sunday morning. Everything else was awful. Car was left wet, there's still duds in my mirrors and trunk. I paid for the "vip" at 25 bucks and tipped 5 only to get into a still dirty car. They didn't even touch the interior. Will not be back. Do not recommend. Highly avoid. Terrible read more

My husband wanted to clean out the inside of his Tesla. They did a wonderful job wiping it down and getting the sand out of his car. Job was done nicely and quick. It was only $30 for the interior which I thought was a good deal with the mess we had. read more

Today was my first time going to this car wash, and I will never go back. I paid for the most expensive wash thinking that they would at least wipe down the interior of the car, as they are supposed to do. I don't even think they took a rag to the inside of the car. Merry Christmas to me, nice to get completely ripped off. I will never return. read more

Car is never fully dried and vacuuming is lazily done. They also refuse to vacuum back seats and trunk - even if you pay for it.

Worst car wash ever. I've been a few times and always not great but today needed something close and was in a hurry. Paid 25 dollars and said everything in and out , full service . Came home and had to rewash the car . We did some fall shopping recently , cornstalks, bought mums, so the trunk really needed it and it was not even touched. The front console I opened up when we were driving home.... also not touched ... still sap on the car. The manager called me back and basically told me all those things are extra here and there. Really? For 25 dollars, I get a 2 second sweep of a vacuum? Not acceptable at all. And there was all these excuses as to why they don't do these things. I'm sorry, I have been to many other car washes that do all of this. From now on, I'm going farther to get my car washed. Absolutely horrible place, they consistently do a bad job. Deserves zero stars. read more

Worst car wash I've ever been to. I purchased the works for 42.00 which is their most expensive package. I was told the car would be cleaned from top to bottom. The trunk was never vacuumed and the back seat was barely touched. Skip this place and avoid the aggravation read more

Sparkle Car Wash - Untouched trunk - Car Wash Near Me - Newtown, Pennsylvania

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If I could give them a zero star I would. I go here all the time, and on a good day, the quality of work is mediocre at best, never get the interior done well despite all the extras I add on. WAY OVERPRICED !!!! on a good day. Forget it if it is busy. Today....sunny day and day off from work for most. After waiting in line, they Vac guys tell me NO Interior wipe down today because its too busy. How about a sign out front saying" wash only" rather than after we are stuck in the line. No Price adjustment..... paid for "the works" and a tire shine since I had my daughters car as a treat. Paid $31.00 and there was still mud on the bottom of the bumpers, dirt in the inside, (mat cleaning was included ) and had to ask them 3 times to actually wipe the tires that I paid an additional $9.00 for. Never touched the rims. Receptionist....... RUDE !!!!!!! I told her I was disappointed in the service offered, this was prior to seeing the results ! I mentioned that I planned to come back with my own car, but would not because of the limited service offered today, and she said "thats fine with us " Are you kidding ????? My follow up was , "wow, I come here all the time" and she answered with "you mean you used to come here ". You got that right. Never again. Take a few extra moments and drive to Richboro. read more

Worst car wash. Got the VIP and still had to clean the inside of my car myself. Don't waste your money going here

Sad to say, the other reviewers are correct. This is an example of how a bad business can continue to thrive in the absence of competition. It is obvious the workers reflect the attitude of the management. They make half hearted attempts to do the job, although they appear to be swarming over the car with sprays and rags. There is always something left undone, and nary a smile or "thank you for coming." read more

The exterior job is fine but for the money I expect more than 10 seconds of lame effort vacuuming, but that's all you get. I asked for a better job but was told when it's busy they won't spend time vacuuming. I've been there when it's busy and not busy and I've never had a decent vacuum. Also need to note that I pay for all the rubber mats to be cleaned though the machine so they don't even have to vacuum that part! I think they could do a better job drying the mats. They are always soaked with puddles in them and then get dirty instantly when we get back in the car. I still go here for geographical convenience and I imagine many others do too thus keeping them from improving the service provided....but they could do such a better job! read more

Terrible! First, I noticed that my $44 wash and interior was sub par. Then the next day I noticed a nice ~4 foot long scratch down the side of the passenger side of the car. My wife brought the car back the next day and was told "There is nothing we (Sparkle Car Wash) can do". Gee Thanks! This place sucks! They are not customer oriented. Go someplace else! read more

I just paid $26 for "the works" that was supposed to include interior vacuuming and wipe down of surfaces. The only thing they cleaned on the inside is the windows. This is the worst car wash experience of my entire life. The entire reason I got my car washed today was to get a clean interior. I really didn't care too much about the exterior because it will snow tonight. Check out my pictures to get a better understanding of how horrible a job they did. read more

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This is perhaps the worst car wash I've ever been to. $44 for the works package and they did not wipe anything down. When I got back into my car, there were large puddles of spray cleaner that had no been wiped. They do not wipe the dash, steering wheel, console- anything. This is essentially an overpriced drive through. Go anywhere else. read more

Worst car service I have ever received. Paid for the full package which includes vacuuming and wash but they did not vacuum most of the vehicle. Will never go back and won't recommend anyone to use their service. read more

Went in for the "Extreme Service " because my car has been sitting outside under an Oak tree this spring. Part of this service is to clean 4 floor mats. My car came out and looked good, the crew dried it and cleaned the inside. They started to walk away, when I asked about my floor mats not being cleaned. The gentleman proceeded to say that they couldn't clean them because of the style (faux oriental). I have been taking my car there since I bought it over 10 years ago and never had an issue. He then grabbed my floor mats and said "Whatever"! and mumbled under his breath. When he put the floor mats back in he continued to mumble. I spent $44 dollars for this type of service. I will never go back to Sparkle! read more

I wish there was a way to give a zero star rating. I am a long time Newtown resident and am still in shock at how awful I was treated at Sparkle Car Wash in Newtown. The attendant and even the manager were rude, condescending and seemed to have forgotten what customer service really is. I was with my young children and even another customer witnessed the rude and condescending remarks that I received- all for simply asking if they would try to vacuum the sand from the trunk of my car. I urge you to drive 3 extra miles and go to the car wash in Richboro where we were treated respectfully...and they managed to get the sand out of my trunk! read more

Sparkle car wash is my first go to when it comes to any other car wash. They do a wonderful job on my Kia optima. My car is used in many car shows in the Philadelphia area and they always make it look spectacular. If you want your car to shine on the inside and out then sparkle car wash is definitely the place to go to. read more

Sparkle Car Wash - Car Wash Near Me - Newtown, Pennsylvania

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The location is great and I think they do a great job on the exterior. However, when I get a package to include the interior it never seems that clean when they are done. Today I got a package for interior and exterior, they vacuumed the front and back floors, but seats are not included. I called once I got home and she told me the seats are extra. So the inside of my car looks great with a shiny dash board and steering wheel, and interior doors.....than my seats are left dirty. It looks incomplete and silly. I don't understand why you would not take 3 minutes to wipe down the seats when you are getting the interior and exterior done. read more

I like this place, my car always comes out clean. I don't have any complaints about this place except for the people who greet you when you drive up, they aren't really friendly. read more

I understand mistakes happen everywhere. But the way they are resolved makes all the difference.When I requested the $45 car wash, I expected they would do the things mentioned under that menu item. When I received my car afterwards the console was full of water along with the window section. My car was not vacuumed nor wiped down. Also the manager refused to address any of my concerns unless I went back into the car wash to get the slip they mark off with the car wash you ordered. This slip is not given to you to bring outside. He was accusing me of being dishonest until he received a slip from his indoor sales person who confirmed my order. He then continued to argue with me endlessly. Eventually they did a half crappy job of fixing the problem but shorted my windows with all the water in the consul. I as I write this my back and rear end are also soggy from them wetting my seats. understand mistakes happen but apologize and correct it don't accuse the customer of lying and have an attitude. I would avoid this place if you'd like your car and your dignity. Oh, and ps, they dumped my kids lunch box and got fruit everywhere after I had asked if I could grab it first because they tossed it, they then went on to say I dumped it? Why would I do that? Soooooo very very bizarre!!!! read more

Just Ok car wash. I don't let anyone in interior. First greeting makes you nervous. Defiantly not friendly. At register no better. Sorry I bothered her by asking a question. Complained to a manager and got "everyone got problems". Not exactly warm and fuzzy. They are begging for a local competitor. read more

Took my car to Sparkle for the 1st time & they did a terrific job. My car was a mess inside, dog hair, pine needles and winter dirt. The staff worked very quickly to get the job done and we're all so very courteous. I had met realized you need to request vacuuming of the rear hatch of my SUV & would be an extra $5, which is fine I just didn't know to ask for it but they were kind enough to use a hand vac & take car of it at the end. TERRIFIC customer service, including the super personable cashier. I will definitely be returning to this location. Thank you all for the wonderful service. read more