Carolina cleaned by 3 bed 2 bath apartment and I would HIGHLY recommend her services! I keep a tidy apartment but needed help cleaning the more intensive things like wood floors, bathrooms, kitchen cabinets & stove. She was able to come the day after I texted her and she did a phenomenal job. She was also more affordable than others I received quotes from. Her attention to detail is impressive (e.g. she cleaned the bottles on my bar cart, the baseboards, behind furniture) and my apartment has really never looked cleaner. Thank you, Carolina! read more

Caro has been cleaning our place for a few months now- she's truly the best and actually CLEANS. Her cleaning is very thorough- she doesn't miss anything. I have the most annoying to clean glass/mirror coffee table and she leaves it shining! And she doesn't just "surface" clean, you will find her on the floor, behind a couch etc to make sure she gets to every area of the place. She goes above and beyond what any other service does (I contracted 2 before finding her!). Her rates are very fair. She's open to using natural cleaning products, but if she does use chemical-based products she'll let you know first to make sure you're ok with it. She's very trustworthy and friendly. Reliable and easy to communicate with. She also accepts Venmo which makes life so much easier. HIGHLY recommend her!! read more

Sparkleen provided us with an amazing cleaner.....but that individual was the only reason to work with the horrendous owner. Whenever a cover service was provided it was below par or extraordinarily poor. Thw attitude of staff to the job was lack lustre and if you didn't check in on the hours they were not completed. That individual star of their business has left the company (we suspect for very valid reasons!). We tried to work with them on a replacement but the owner is such an aggressive, unreasonable, nasty man who has been on so many occasions rude and obnoxious to us as customers we can't imagine how he deals with his staff. It's not worth having someone providing a service treat you this way. Go elsewhere and don't allow this awful man to continue to make money. read more

Sparkling is an understatement. I don't even recognize my apartment when Caro comes around. She is THE BEST.

I found Caro's card on my car after leaving the gym and decided to give her a call. After having her come to the apartment we discussed what products I would have to purchase ($100 worth), what I would like to see cleaned that may go beyond the "normal", opening cabinets, closets, refrigerator, freezer, bathrooms, and lastly that she wouldn't have to pay for parking because she could use our spot since we would be out of the house. Based on that information she gave me a quote for our initial "deep cleaning". After returning home tonight I discovered that the trash was sitting on the floor, the paper towel rolls were stacked in the chair in the kitchen, the mop and broom and bucket laid in the hallway, the vacuum out in the middle of the bedroom, dishes in the sink, the refrigerator and freezer were not even touched inside, the toilet paper roll sat propped up on the towel rack in the bathroom, the scale sat on top of a full hamper with our bath mats shoved inside, the bath tub wasn't cleaned, but most astonishing was the bed hadn't been made! When I asked Caro about this her response was "I only make the bed when my clients request it" I couldn't believe it! We've had several cleaners over the course of 5 years in different suburbs and cities and NEVER have I had to request them to make the bed and it has always been done. Instead of Caro telling me she would come tomorrow and fix this she said "ok, no problem. I will mail your key back to you" She did a great job with our floors and counters and it appears as though she dusted just about every surface, over all I am not happy with the cleaning. I would not want to bring anyone over with the house looking like it did when Caro left. And having paid good money I expect at least that. She was unapologetic. I feel that since she had been paid she didn't care whether I was happy or not. I would not recommend Caro's cleaning service to any of my friends, family, or neighbors. read more

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Caro did a great job and deeply cleaned our loft after a huge party! She was available the day after I called. She even recommended a plumber and electrician for a project we needed help with. Sure enough her recommendation came through for us. A+ 5 stars read more

After a long, exhaustive search to find a trustworthy and hardworking cleaning service, I found Caro's business card on the side of my condo building. I gave her a call and she set up a free estimate for me within an hour of my call! The estimate was very, very fair (it was what I would consider an amazing deal) and after seeing how hard she worked and how much care she put into her craft, I decided to hire her on a monthly basis. She sets up a schedule for you and calls during the week where you want service and finds a time that works for both you and her (I've never once had an issue). She always arrives with a smile on her face and a sunny disposition, it's refreshing! She met my girlfriend once and each time since she has come to clean she asks me, by name, how she's doing. You can't beat that :) read more

After using random cleaning services and getting different people every week, I came across one of Caro's business cards and I gave her a call. She cleans my place better than anyone I have had and pays attention to detail. She is also a great person and has become a friend. I trust her completely and I have referred her to friends and family and they love her too! read more

Within a day of calling Sparklean to talk about cleaning my 2 bedroom apartment, Caro stopped by to look at my home and give me an estimate for a single cleaning. The price was very reasonable, Caro is friendly and warm, and we agreed on a time. When I returned home after the cleaning, I found Caro had CLEANED MORE than she said, even specifically cleaning the refridgerator and folding my laundry after we had discussed those tasks WERE NOT included. The apartment is as clean as it has been in a year. She also managed to get a layer of old greasy black paint of my 1960s era gas stove that has been there, probably for decades. Caro also added to a little organization, stacking papers, but not disrupting the general principals. I found my waiting bills stacked in a neat pile and the boxes I keep paperwork and other random things straightened and squared off. AS a plus, I'm sensitive to scented cleaners and I found Caro is very aware of my favorite cleaning products (Murphy Soap for wood surfaces, Dawn dish soap as a gentle degreaser) and doesn't simply use the more "powerful" products. I'm very happy with Sparklean. read more

My condo association hired Sparklean 4 U earlier this spring for a difficult project: clean our building's back stairwell from ground level all the way up to the roof (approximately six flights of concrete and steel). These stairs had not been mopped or scrubbed in over 10 years, and quite frankly were filthy and disgusting. But Sparklean tackled the job and did what needed to be done, for a reasonable price. They applied the right combination of cleaning solutions and a substantial amount of elbow grease, and finished over the course of 3-4 hours on a Saturday afternoon. The "before" & "after" was definitely evident - the dirt and stains were gone and the steps had a renewed "shine," as much as you can probably get from concrete. Our building residents were pleased with the results, and we highly recommend Sparklean for similar work, inside or outside a residence. read more

Caro takes great pride in her work and does an excellent job, with great attention to detail. My apartment is spotless after a visit from Caro! read more

My husband and I recently purchased a 4-unit apartment building on the northwest side of Chicago, and since then, have not only hired Caro as our general housecleaner but also to deep clean units after tenants have moved out. This includes cleaning (very dirty) walls prior to painting, clean up after floor refinishing, etc. - often very dirty and time consuming jobs. She has always done a tremendous job - we've always been very happy with the results. One day I was looking out a recently cleaned window and had such clear view, I thought it was open. Caro really cares about the quality of her work and doesn't skip over the tough jobs. She's also very personable and easy to work with. I highly recommend her to anyone. read more

Caro has been cleaning my house for years and it's been a great experience. She does an amazing job and although I try, I'll admit I don't always have an organized house. She's understanding and takes feedback well when, on rare occasion, I need to let her know about a new item that requires special care. Not only can I trust her with my belongings, she is great with my dog and treats him like her own. What I love most about Caro is that she is a GOOD person and in my book that goes a long way. read more