If you want a three in one service this is your place to go. I received an express oil change ,vacuum ,and car wash. Wait time was less than an hour in an out. What I like is the value package of what you get here. Management were very detailed that day in ensuring good quality customer service and that made me feel better about my visit here. Inside clean with lots of seating available and options to purchase other items. I would recommend coming here if you wanted to splurge a bit and they also offer monthly packages as well. read more

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Paid $47.91 for a carwash that we had to finish. There were a lot of places we had to remove dirt or whatever. Sorry, overpriced and poor workmanship. Never again! Inside needed some additional cleaning as well. We have been using this carwash for many years since it is close to our home. Will NOT be returning. read more

My choice for many years! Inside/outside cleanliness is really impressive--windows, upholstery, carpets, everything! Went with my wife today and Naomi gave her complete information and helpful advice on where to get tires checked. I bought several prepaid "full service" cards when they were offered as holiday-season gifts. I'm a loyal customer! read more

Edit: Thanks Heather for responding so quickly and looking into the extra credit card charge. I appreciate that you were able to find the mistake and arrange to make things right. I just visited with the Manager and was issued a refund for the extra credit card charge. He also supplied a detail service. I updated my review because even though I had a bad initial experience, Sparkling Image was able to quickly find the issue and correct the problem. I appreciate that they want their customers to be happy with the service provided and took steps to correct the issue. Furious!!! I paid to have my seats cleaned because kid had spilled some cola. That service plus the car wash came out to be $90.51. $50 for seat cleaning, $19.99 car wash, and $15 interior dressing (spraying shine on dash). I just found an additional charge on my credit card for $74.54 that I did not sign for. I didn't have any other service. WTF!!! I have my receipts. One receipt for the wash/seat cleaning and a 2nd receipt for buying a bottle of water and air freshener. That was $7.60. I'm disputing the fraudulent charge. I was already disappointed with the service I received. read more

Sparkling Image Car Wash - Tada!! Stain gone! - Car Wash Near Me - Orlando, Florida

I have been coming to this facility for years and I'm very satisfied with the customer service from management and all the professionalism that the attendance give all the customers on a daily basis. They should have sparkling image car wash nationwide. The manager is very friendly with all the customers and is willing to help with concerns. He is a very professional. read more

I have used this particular car wash for about 4 yrs-a faithful customer. Love the customer service, the store is clean and well organized. Today (Sunday Aug 8 25), you lost a customer. As pulled in to have my car washed, I asked the young lady if a full detail was available, since it was a Sunday - the store was short staffed. No biggie. I go inside to pay, and guess what, the customer in front of is getting a full detail car wash. Um.... so I step up and if I can get one, sure no problem. Then the lady I had initial spoken to, walks in and starts to charge me the $45.00, I said the young man I just talked to said I could get a full detail, she goes and talks to the guy, and she comes back, and she says no we are under staff. Mad- a little- did the other guy get his full detail? Not sure has my vehicle done in less that 20 min- AND IT SHOWED- the car smelled terrible, dust still on the car, water still on the car -no one can do a vehicle in 20 minutes. So adios! read more

Despite the bad reviews, I decided to come here, and let me tell you that I don't regret it. It is the third time I have brought my and my girlfriend car for an oil, filter and coolant change services. Armando is super precessional, friendly, and careful; he explained the whole process in detail, unlike other places where they harass you to add services and hide the price útil you pay. The cleaning (detailers) was likewise professional and friendly from start to finish. If you are looking for affordable, top quality services, I recommend this place. The establishment is spacious and clean, has a conditioned waiting area, and the services take little time (depending the service 20-45 minutes). They are very reasonable with your time. Thank you very much, Armando!. read more

Oil change was fast and easy! Very nice staff! Great service! Will definitely come back!

I gifted my husband a truck detail for his birthday, but however we were disappointed with our service. I spent $120 on a hand wash but the truck is still not up to expectations. The manager did have someone re wipe it but cup holders still had food crumbs in it and there were so many missed spots on the outside and just looked dull. We dropped the truck off at 10am and was told to pick up at 2pm well 2pm turned into 4:00pm pickup then 4:30pm (when we arrived) and it still wasn't ready or started on and was finally finished at 5:30pm. Someone called and said they had been calling us for one hour because it was ready (but she didn't know we had just left from checking on it and was next door eating so they were trying to save their tail). My husband wasn't pleased and I feel like I let him down. We took it to a new car wash and they re washed it at a cheaper rate! Stand over them if you go her. read more

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I have the monthly unlimited membership on both my cars, I can't say enough good about the way my cars and myself personally are treated by the employees here. Chad and several other employees take the time to make sure everything gets done correctly. If there is a problem he always gets it taken care off immediately. Again all the staff is friendly and calls me by name during every visit. I'm more then pleased with the extra services I've purchased read more

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Went here on a Saturday. Used the 'wash & go' lane. 28 minutes later I was still waiting to get into the wash building. Being forced to sit there was intentional by the staff doing the full service wash. They would complete a car and then stage it in a way to block the wash & go lane from moving. When another car entered the building, they would then stage another car in front of the one they last staged. They repeated this over and over and those us in the wash & go could not move at all. I finally go pissed and used my car to inch forward little by little and when one of those ass-holes tried to block me, I got close enough that they backed off fearing they would damage the car they were working with. When I finally entered the machine, I noticed the car which was right behind me in the wash & go was now 5 cars behind because of the crappy staff blocking everyone. NEVER AGAIN WILL I USE THIS BUSINESS. read more

If I could give this place a zero I would! My family went today to get the full service wash and what we experienced today we would never give our business again to such an unethical place. Instead of drying down the car and cleaning the interior, the lead in the gray shirt named Anthony and the rest all decided to make fun of and make disrespectful comments about my brother with special needs. On top of that he did not care to apologize after we brought this to his attention. They left the car dirty with trash, did not wipe the interior, and they left a dirty rag inside of the car! So on top of doing such a lazy poor job, they also had the audacity to make fun of the customers. We will be calling corporate about this and expect a full refund. Just completely disgusted with their behavior! Please don't bring your business here! read more

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I got a wash for the price of a detailing. But if that wasn't insulting enough, the employee rudely demanded a tip at the end. Definitely won't be going back. read more

BEWARE!!! They are the biggest group of liars they kept asking me for extra services one of them was a free top off of coolant if I gave a 5 star review I didn't need any coolant but because I'm not well versed in cars I said ok. Well a few hours later the hose burst and my car overheated while picking up my children from school. When I called them to let them know they said they would send someone out in 15 mins. Well 15 mins turned into 1.5 hours and when they discovered it was the hose the guy said he would get a part from autozone and come back. Sometime later sparkling image calls and tells me that they are not responsible and that it was probably cracked before! Huh?! This has never ever happened and complete false and I've only gotten my oil changed at the Infiniti dealership and at this location. I can't believe they are doing this essentially leaving me stranded at my children's school and without a vehicle. I spent $150 in their shop never EVER EVER again!!! They prey upon women who they think is single or no man around. Truly disgusting!!! Now my car overheats read more

This for me has been my Personal Carwash since 2012, They provide The Best Service in Auto Detailing, Oil Changes and Meguilar Spray Wax for your Car. Ask for Pam,Nate or TJ , They provide Outstanding Customer Service and I've been a True Customer for 9 years Strong. read more

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Our company has had the great fortune of working with the Sparkling Image crew for the last five years. Professionalism IS job #1 for this staff. From the moment we hit the start line until the last drop of water is wiped off the car, Sparkling Image gets the job done. I'm proud to call most of the staff friends and associates. Simply said, I recommend this wash to all. read more

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I purchased the "ultimate detail" package that cost me 259 dollars. Yes that is an insane amount of money but I was willing If they did a good job. I can't tell you how disappointed I am after receiving it. Tell me how I still have dirty windows, and stains everywhere. The costumer service was awful. The employees and manager were all so rude. DO NOT GO!!! Save your money. read more

Sparkling Image Car Wash - Car Wash Near Me - Orlando, Florida

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We were visiting Orlando and needed to get a wash and have the bug juice removed from the windshield. The service was okay and we thought at first that they did a decent job. It was a Saturday and busy. We paid $26 plus tax. Once we left and arrived to our destination, I went open the hatch. The area under the handle hadn't been cleaned. We opened the hatch and saw the area was still very dirty. I'm not happy about that. read more

Place is fast and professional! The oil change guys were very nice and efficient in getting the job done quick and the car wash guys had friendly faces. Will go back! read more

Service is slow . When you pull in to tell them whatKind of a car wash to get they let other people go before you that came after you. The young kids that are drying off the cars do not care and they sit there and laugh and do a real bad job. I had to have my car re-washed two times on Wednesday, March 6. One gentleman that was directing the cars after they came to the wash was getting on the young kids about doing a better job and the assistant manager Nate offered to wash my car again. Was better the second time around . I think the general manager of the place needs to open his eyes and get this place straightened up! This car was is always busy even during the week and it needs to have more staff read more

Decided to give them another try. Maybe my experience last time was an off day but oh boy...definitely will not be returning. They can't vacuum properly or even wipe the doors even when you get the nice, expensive package smh. read more

Sparkling Image Car Wash - Car Wash Near Me - Orlando, Florida

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I came in expecting my car to be detail clean, but the patience to wait if fine know it's getting clean but I didn't I lost it... I forgot his name her said " O sorry I missed that spot " child it was all over little post that are very noticeable. Y'all coming in with a baby wipe and doble check because money is money and it better be well spent & done properly. read more

I had sworn off this carwash, but noticed it changed names, so I gave it another try. They did an amazing job. My car is spotless inside and out. I'm not sure how long ago the management changed, but keep up the good work! read more

My bumper was damaged in the car wash and the female manager refused to admit any responsibility. It doesn't take a rocket scientist to figure this out. It wasn't damaged at all before and now it is. She insulted me by offering a couple of free washes. I don't care about free over priced car washes I want the bumper fixed that you messed up. If I could give a negative review I would. Loyal customer for years, never again! read more

Messed up my car. Employees are uninterested and don't seem like they want to be there. I'd avoid.

Signed up for Best Wax Detail. Exterior wash was good, interior clean was sub par. Crumbs in cracks and needed to be vacuumed again by the detail guy. Not sure why because the car went through three different teams - vacuum and hand dry and window cleaning and nobody noticed that the floors were still dirty and the back of the SUV wasn't even touched. Lots of employees standing around and not very busy so I'm not sure why I had to have them clean it twice. Manager stopped to check with me on the detail, I told him that the inside was terrible and he just said ok and walked away. Paid $70 for a less than mediocre job. Not impressed and won't return. Didn't really seem like anyone cared. read more

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Is very bad I get membership i buy it was great now today precious washer is out of service I talk with maneger he tell that he is rush get mecanis because that is sow sow bad the truck Is duty was the point get clean. read more

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Check the Better Business Bureau before going here. They have deplorable service, charge for services not rendered. Complaint ID#: 90228857. I have been using this facility under many different managements for well over a decade. It really went down hill fast and hard recently. Find another place to get your car washed/detailed/ oil changed! read more

Sparkling Image Car Wash - If you have any wires to a camera, phone or other device...they wipe the dash down quickly, ripping out the cables...every damn time! - Car Wash Near Me - Orlando, Florida

Great service! Very happy. They always do a great job with my oil change and car wash . They take pride in what they do

If I could give this car wash zero stars, I would. DO NOT GO HERE! I ended up going to this car wash establishment without checking yelp reviews first (something I almost never do, but because I was so busy and it's located so close to where I live, I decided to go on a whim) - worst decision ever. On my way home after my car wash, I noticed a scratch on the passenger side window. It looked like a crack on my window, but my uncle then told me that it actually looked like scratches to my tints. Needless to say, I was extremely disappointed and upset because my 2018 SUV was just purchased less than 2 months ago (brand new with no damages!). I called the car wash when I got home and spoke to one of the managers, Ryan. Ryan told me that he didn't know what could have caused the scratches because they use microfiber towels and aren't allowed to wear jewelry. He also told me he would check cameras and to call him back in a few days for a follow up. Fast forward to today, I spoke to another manager, Jason, who seemed careless. He apparently didn't hear about my case, proceeded to put me on hold for about 4 mins, and stated that the cameras were reviewed and found nothing. He also told me that I probably had the scratches before the car wash and didn't notice. I call BS! To conclude, absolutely nothing was done on this businesses' behalf to try and rectify the situation except a lousy "sorry" and "it's not our fault" attitude. I definitely won't be returning and will not recommend this car wash to anyone! read more

I have been going to this carwash for over 15 years for my oil changes and I have never had such a bad customer service experience. I had a dispute regarding what type of oil I wanted in my car vs. What was actually used . It's how the situation was handled that i have issue with. The Assistant Manager Bruce was called over and instead of introducing himself and asking what the issue was he approached me pointing his finger and saying" Are you the guy?" After disagreeing on what type of oil I wanted in my vehical he rambled on about why would he lie...he dosen't produce or sell oil and that he didnt care if I put "dirt" in my car for that matter. I asked him if the $20 or so difference in the price was worth losing 2 loyal customers ( my wife and I ) and he just stared at me. A complete and utter lack of professionalism. I will not be returning. read more

absolutely terrible service. Got my durango back with a giant scratch on it. Called management and was basically ignored

Want a quick car wash? This is NOT the place for it. There are multiple vehicles lined up to get washed and there is currently one car in the overhang where they wipe down the cars interior and so forth. I get my cars washed at a similar business in Tampa and they have several employees taking care of customers and multiple guys vacuuming/wiping interior before the wash. AND they have multiple employees on the other end, ready to dry and dress the vehicles. This business could run more efficiently if they had more employees at the front and back end. I've waited for 35 min and my car hasn't even been through the wash. Hey management, want to bring in more money? Hire more employees to get more cars in through the day. The Tampa business averages 500 washes on a good/busy day. And do a pretty damn good job too. read more

In town on business needed my truck washed. Ordered the Full Service number two for $23.99. All in all it was a half assed job. I would've been just as good to take it through an automatic wash and vacuum it myself. When they told me my car is ready the guy simply checked my ticket to be sure thatthat I had paid and didn't even walk over to the car with me to make sure everything was good. I pointed out, to a different person several spots that needed attention which they obliged. Even the parts that needed attention got a piss poor redo. I usually tip this type of place generously, not today. I guess if you need a quick half assed car wash this is the place. read more

This place is amazing! My car looks absolutely amazing every time I get a wash there! The customer service is awesome! Today Rachel cashed us out and she has the best costumer service. I asked about products that were used on the car and she was able to answer all my questions. She displayed knowledge of the company and product. That blew my mind. I will definitely be returning. read more

Sparkling Image Car Wash - Car Wash Near Me - Orlando, Florida

Took my brand new Tesla here to get detailed after quite a few recommendations from coworkers. Employees are very pleasant and delivered great Customer Service. My car looked sharp. I love it. Highly recommended! read more

Sparkling Image Car Wash - Car Wash Near Me - Orlando, Florida

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Best car wash ever! Every time I go, which is often, I get treated great! The team goes ABOVE AND BEYOND all of the time! I am a monthly member and I love this place. Excellent customer service! George Austin read more

I have been coming here for a few years now and usually would have a good experience! Sometime last month I went to get my car washed and only needed a quick wash due to not having enough time to wait. I pulled up and was greeted quickly. The employee was talking on his ear piece and helping me at the same time. Which I didn't mind. I asked for the quick $18 wash and then I drove in and got my car washed. It was quick and fast. No issues. I noticed about an hour later that I was charged $31.94. I quickly called and spoke with one of the managers Anthony. I explained to him what happened and he apologized and said that I can come back today(same day the issueand he can give me a full refund or I can just come back and get my car washed for what I paid. I stated to him that I can come back and get my car washed. There's no need to get a refund if I'll be coming back. He gave me the name of 3 other mangers just Incase he's not there when I go. I came by today to get my wash and Anthony was there. I refreshed his memory per our conversation and he remembered then said that I had to come back 5 days after my visit so I can actually get my wash. That's something that was not stated to me per our phone conversation. I stated to him that was not explained because if it was stated to me I would've came back and gotten a refund due to the fact that I knew I was not going to be back in 5 days. His response was " I'm 100% sure I told you that". I repeated myself again letting him know that was not explained to me and he just didn't care! So I just walked out. So thank you so much for charging me $31.94 for a quick $18 wash. I will definitely NOT be back. Update::: still no response from the anyone, after I received an email stating someone will call me a few months ago... read more

I don't think I've ever given a business a 1-star rating, however this one, I'm giving them 2-stars only because some of their staff was kind. Don't be fooled though, the quality I received was 1-star!!! I paid $150, and that's with a discount for my small 4-door sedan to be detailed. First off, I will be competely honest, my car was dirty and smelled when I brought It. It was dirty bc I had lent it out to someone who didn't take care of it. I almost cried when they told me how much it would be to clean it. But I bit the bullet bc I wanted my car to be clean!!! First note, they didn't even hit the trunk. That trunk wasn't touched. Apparently, neither was any of the roof area of the car. They didn't clean my sunroof. They left the sun visors filthy.... They only required a simple wipe, which I did when I got home. But that's not the point. I paid a great deal of money... These things should've been done. The windows were left with cloudy streak marks that I had to re-clean in order to drive and see. The tint on the windows is now bubbling where it wasn't before. The glass in the back has tint that is all scratched up. On top of this, they left my seats soaking wet.... I mean I put my hand down on the seat and water came oozing out. This, of course (with windows down to air the car out) left my car smelling like a dirty wet towel. It smelled worse than when I had brought it. They broke the clock area on the dashboard. They also broke off the little lever to open my trunk. To make matters worse, the broken piece was left hidden under the car mat. So I called the manager. I told him I live an hour away. He told me to bring the car back. I told him why do I have to bring my car back for you to do it the right way. It should've been done right the first time. He blamed me saying I should've put my windows down to let the car air out. Mind you, no one told me to do that, but I contain some common sense within myself to have thought to do that already. He also basically said I was lying about the damages to my car. I don't have time to argue with small minded individuals. So instead of bringing my car back in to argue on my word vs. their word, I'm writing this review to save all of you yelpers from being conned into their trickery and from stealing from you and damaging your property. Do NOT go here!!! AFTER ABOUT 2 WEEKS OF WAITING, THE REGIONAL MANAGER STILL HAS NOT CONTACTED ME REGARDING THIS EXPERIENCE! VERY UNPROFESSIONAL. ESPECIALLY WHEN SOMEONE FROM THE COMPANY (CHRISTINA H.) SAID THEY WOULD!!! The general manager contacted me within the day after I posted the all-CAPS update. He said to come into any of their locations and he would make it right. I do live a hour away from all the locations but if I'm in the area I will give them another shot! read more

I live not far away, so I've been a regular at this car wash for a while. I don't know if paying up for a full-service wash is any better, but their quick car washes are mediocre at best. Basically it's just a run through the tunnel, which will get the dirt off of your average car. However, bugs from highway driving and anything else that might require a little elbow grease will probably stay put. My biggest gripe is that the staff here are a little shady. As a pretty frequent customer, on a recent visit I purchased one of their wash books: which contain a number of washes at a discounted price. I also got a car wash at the time, and I later noticed that they not only charged me full price for the wash that day, they took one of the tickets from my wash book as well, a double-charge that instantly wiped out any savings from buying the book. It's the same people working here all the time, they've definitely seen me and my vehicle before, and know that I come in a few times a month. Rather than doing right by a regular customer, they chose to rip me off for that extra sale, I think that tells you everything you need to know about a business and how their staff are incentivized. Once I've used up the washes in the book, I won't be back. read more