Had surgery on my fingers 5/7/19 with skin grafting, done by the amazing Dr. Steven Young…read more I've had numerous surgeries at several different hospitals, this was BY FAR my most favorable I I I I had surgery on my fingers 5/7/19, with Dr. Steven Young. My experience BY FAR, was the best I've ever had, which has been many! The nurses were very knowledgeable and kind, through my entire hospital stay. I will be having additional surgeries on my fingers, and feel very comfortable using Heartland Regional Hospital in Marion, IL In addition, other patients need to take a lot more into consideration when going to the ER, & Hospital for surgery or testing. Issues arise and nothing is "for sure". Also, patience is a virtue and the same hospitality & respect will be given to you when you're seen!!

Good selection and reasonable prices while you wait for your medical needs pastries are fresh…read morefriendly service as well ................................

The oncology receptionist is extremely rude and offputting. I would not recommend asking for help…read morefrom them.

Great doctors. Grea staff. I went for emergency gallbladder surgery and they were so efficient I…read moredidn't even have a chance to get afraid! Dr Miller is phenomenal and Dr. Hipskind is a breath of fresh air.Just a small hospital providing top quality care.

I don't know how theres low stars here. night shift was excellent. best hospital er experience I…read morehave ever had!!!

You should be ashamed at your lack of training to handle a veteran AND an dementia patient. I will…read morebe sending the hospital administrator a personal letter and filing a formal complaint on the two week stay my father had and how horrible he was treated with ZERO empathy and care. Had I not took control and personally got the VA involved to get him back to Marion, he would have died dirty and starving. DO BETTER!!! I wouldn't send my worst enemy to this hospital.

Great service. The audiologist here is GREAT. she knows exactly what she is doing. I would come…read moreback here in a heart beat! No better hospital service than this. Super clean and happy environment.

Billing department is a mess. Payments made not applied to…read morethe balance owed. Trying to prove what you owe has been paid in full is a nightmare! And now unbelievable! They somehow found an undue balance from 2022 that they now want me to pay 3 yrs later? Never will I ever use their services again. I would give them a 0 rating if I could

Truly Lifesaving Cardiology department, nuclear medicine,US dept…read moreand all supportive staff !! Proffesional,compassionate and competent. Do not listen to naysayers, I have been in the para-medical field for decades and I know excellence when I see it!!

I'm visiting from out of town and had a medical need and this was the first place that came up…read more From the outside it looked inviting and clean. The signage was easy to understand. They had hand sanitizer at every entrance. I checked in right away. The staff was super friendly. I was called into a room immediately. The LPN was very polite and professional. He took my vitals, listened to my concerns and just as he was finishing up, the NURSE PRACTITIONER, Nikki came in. She reviewed my chart, asked questions, looked at me and addresses all my concerns. She was extremely friendly and professional. She gave me prescriptions and I was on my way. Very clean. Extremely friendly and personally staff. Quick service. I wish urgent cares in LA were this nice. Thank you. A+

Was sorta in and out quickly as there was many people ahead of me and boyfriend to find out we had…read morethe flu. Everyone was extremely nice. Thank you

I came here for my first surgery with Dr. Lerner who is HSHS board certified and hand specialist…read moresurgeon. Everything went great. I had plenty of supportive nursing staff and anesthesia staff. Everybody was kind and accommodating. The check-in status was smooth. The guy that checked me in was very friendly and funny for outpatient services. You park in the main entrance area unless you have somebody driving you and you'll check in at the gray outpatient building parking. There was plenty as we were there at 5:30 AM. My surgery started at eight so bear in mind as far as surgery times we're also known as arrival times that will depend on parking as well as any additional waiting time for the check-in process.

My loved one recently spent 2 weeks on the med - surgical floor after hip surgery. The nurses were…read moreterrible. They told us excuses as to why they wouldn't provide care. An example of this, was their failure to give breathing treatments due to patient not being able to hold the nebulizer to his mouth. We had to tell them that they make masks for that, then he got the treatment for this hospital acquired pneumonia. They also would not turn him. By the time he was discharaged, he had 7 decubitus/open sores on his buttock, and one was necrotic. Our family was not informed of all these open sores. No physical therapy either, they said they didn't have the staff for that care. We won't ever take any of our family there again.