Great customer service. Had my 2016 Acura MDX windshield replaced next day after calling. Dennis…read morepersonally recalibrated. Can't recommend them enough!

Friendly and flexible with a fair price…read more Repaired a small chip in my windshield at my workplace.

They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

Very helpful, friendly and prompt service. Very efficient and answered all our questions. Came…read moreto the house and installed the windshield in no time. Windshield was in stock and installed the Very next morning. Thank you

Quick to schedule and even quicker service! Highly recommend! Best pricing, came to me and replaced…read moremy window fast!

Quick phone response and best price quote. Have not had service yet as he is an independent and…read moredidn't like his response on another review when he told them to call the dealership

A rock hit my front windshield, causing a gnarly Crack in my line of vision. I called my insurance…read morecompany, who referred me to the Safelite that was closest to me. She said they would call to set up an appointment. I was called later that afternoon, and was able to make an appointment for just two days later. You have the option of going to the store, or having them come to you. I showed up at the assigned time, and they already had all the info from my insurance, so I just needed to give them my key, and wait in their comfortable lobby. The job was completed in less than an hour, I got instructions on what I needed to do so the new window didn't shift and cured properly, and they even vacuumed my floorboards. The experience was quick and painless, and the techs were professional and helpful.

"I am extremely disappointed with my experience. My windshield replacement was scheduled today…read morebetween 8:00 AM and 12:00 PM. My family planned our entire day around this appointment, only to receive a call after the appointment window had already started informing me that it was being canceled. I understand that unforeseen issues can arise, but providing notice after the scheduled service window begins is unacceptable and shows a lack of respect for your customers' time. Had I been notified earlier, I could have adjusted my plans accordingly. Customer service is about communication and reliability. Unfortunately, this experience fell well short of expectations. I hope the company takes steps to improve scheduling and communication so other customers do not have to deal with the same frustration." If you'd like to put a little more pressure on them while still sounding professional, you could add: "As someone who manages customer relationships for a living, I know things don't always go as planned. What matters is proactive communication. Waiting until the appointment window has begun to cancel is simply not acceptable."

This is the only place you need to go to in St Louis for glass repair especially if you have a…read moreNissan. My front windshield had a crack that was steady expanding from the cold. It was almost becoming unbearable to drive. So I called Bommarito collision and asked them if they put in a new window. They said they contract the window service out to Abbey's. So I called Abbey's and made an appointment. It took about 4 months for my appointment to come up. They said it could possibly take 4 hours for them to put in the window. This included setting the cameras and etc. I was there an hour and a half -2 hours tops. Clear top notch. In fact, it's way better than the factory window. Don't go to a national chain that's does windows!! Go to Abbey's, a local St Louis company to see why they have been in business for over 40 years!!

Abbey Glass got me in and installed the same day! I was on a…read moretime crunch due to leaving town in a few days, and really needed my windshield replaced. I dealt with another company that same morning, however they made things too complicated. I then came across Abbey Glass and gave them a call. I was greeted by a very friendly individual. They advised they did not have my windshield in stock, however Abbey Glass told me they were going to attempt to look for the correct windshield and were able to locate one and bring it to their shop. I received a call within about an hour and they told me to bring my car in. Abbey Glass assisted with getting everything squared away with my insurance, which made for a very seamless and stress-free experience! Abbey Glass called me 1 hr 30 min later letting me know my windshield has been replaced and car was ready for pick up. They got all of this taken care of the same day with short notice! Don't waste your time anywhere else for your automotive glass needs. Thank You Abbey Glass!

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

I was recommended to go here by John at Lindy's Automotive while I was in search of a new wheel for…read moremy 2005 Ford Escape (I damaged the wheel it had beyond repair by running over a median/curb). The staff was extremely friendly and the cost of the wheel was significantly cheaper than what I had been quoted at a chain auto-parts retailer! I was in and out with my new wheel in my trunk in less than 15 minutes!!! I will definitely keep this place in mind for all of my future auto-part needs and will spread their name around town as well!

From the owner: Used and New Auto Parts & Auto Glass.read more