What retail store purposefully doesn't answer their phones on Saturday. Had to drive 20 miles to…read morethe store to discover they didn't have the fence pickets I needed, and there were 5 guys just sitting and standing around the counter (who all could have answered the phone and let us know they didn't have it the pickets). Shop Menards, Lowes, and Home Depot before Schutte #youdontmattertouslumber

My review is strictly for the counter guy who waited on me…read more I'm a traveling Carpenter with over 40 years experience. I stay booked over 12 months out. I'm scheduled to be in KC on a project in October. This is July. I stopped by Schutte to inquire about what's available in a knotty T&G 1 by 6 for a job in October. The guy immediately gives me a speech about how he can't price anything or discuss availability for October. We just don't know what we will have in October, blah, blah, blah! The guy was making me want to throw up on his shoes. I get it. It's the "Covid Curse". Here is my issue. He didn't offer one solution! Actually all I could think about was this,.... If I owned this business I'd fire his negative sorry ass! I was ready to buy today for delivery between tomorrow to October. I'm tired of problem solving for people who are supposed to be in SALES! They lost about a $15k sale today.

Just off 291 just across the bridge north east side ...our new place to go now other places down…read morethe road south are way too expensive and won't do anything less than a full scoop THIS place is friendly will sell you what you need and prices are the best !!!

purchased $500 worth of stone. Spoke with someone on phone while looking at website to find someone…read morein town that had more of an existing stone we already had. I needed more to fill in bare spots in our new home. From my description- she said it sounded like a particular one. I looked at their pics on the website. Explained mine looked nothing like that. I found another one & told her my present stone looked like their red granite. Was never advised to drive there to confirm prior to purchase. I expected the stone to look like the pic used to represent the product. What arrived was nothing like the pictures on the website. Solution offered to me was 10% off stone not total ticket...take it or get nothing. My experience has always been to deal with small businesses vs. Corp .....However...in the future...I will try another business. And not return to this one.

Great selection of Hardwood and good pricing! Guys at the…read morefront are very helpful and friendly. My go-to spot for lumber!

While I was there yesterday, I noticed a new inventory of beautiful qtr sawn cherry, however , at…read moreclose inspection I observed that a majority of the boards had horrific tear out from a planer that needed sharpening or a helical cutter head. Advertised as 4/4 after re-work wouldn't be more than 1/4 inch left. I asked the clerk if he was aware and would he reduce the price, he said he couldn't, that's how he got it. Very disappointed. Purchased the only board out of 40 that had 10 % tear out/waste. Great selection of exotics and domestics however the quality/grade is poor and the milling is very poor in my opinion that covers 50 years in the trades.

House of Rocks really cares about how my DIY project turns out…read more They were very helpful and provided solid advice. Bob.

Everything went well. Got exactly what I needed. The staff was very helpful! They have a great…read moreselection and offer choices in multiple sizes.

Good experience; would definitely consider using them again for future projects (like rock under a…read morepaved patio we are planning), and wouldn't hesitate to recommend them to neighbors or friends--the ultimate compliment. Needed a cubic yard of 3/4 rock for a DIY drainage project in our back yard (which equates to 50+ bags from a home improvement store, typically at least $2 each). We rented a truck from a nearby "Home" improvement store, drove to JCBM, paid for the rock and had the truck bed loaded in less than 10 minutes, and were on our way...thus saving ourselves about 30% (not to mention multiple trips to the store). We happen to only live a few miles away, but if we were any further away or needed more rock, it would have made economic sense to just pay for delivery based on crunching the numbers.

I've rented from them before. They'd been fine. I had a bad experience this time - the lawn roller…read moreI rented was broken, which I didn't find out until 4:30 or 5 on Sunday. I was already over budget because the Saturday usage I'd planned fell through - kids were using the football field that I'd volunteered to roll. Because I didn't call Bledsoe to come fix it on Sunday night, I had to pay full price when I returned it Monday morning. They couldn't have fixed it before they were closed - by the time I filled the roller halfway and found that was all it would hold due to a massive leak, it was probably nearly 5:00 p.m. Sunday night. The guy at the counter was nice enough - just explained that it was the rule. Didn't matter one bit to them whether the equipment worked or not. I owed full price. I've had far better experiences renting from United Rental. They are more professional and have better equipment. It's really kind of stupid of Bledsoe - if they'd done ANYTHING - Like 'hey we are really sorry it didn't work - we'll only charge you half, since you could only fill it halfway' - that would have been professional, courteous, and they'd still get my business in the future.

The customer service is second to none!! For that reason alone they will be my go to place for…read moreequipment rentals from now on! Very reasonable rates! I will NEVER go back to the chain store AGAIN!

I had The Fence Lads install a fence for me around my entire backyard. They will talk-the-talk, but…read moretheir product and service are subpar. They used cheap hardware (which I've had to replace) after promising to use quality, heavy-duty pieces. The hinges bent and the bolts rusted within months. They drove ALL the screws deep into the wood causing water penetration and premature rotting. Again causing me to replace boards after a much shorter period than should have been necessary. The concrete for the posts was sloppily installed and not graded to repel water. One gate post quickly rotted out and fell over. The hole was five inches deep. There was a root, so they just used a couple inches of concrete. Lazy and unprofessional. I was able to take it out quickly and easily and dig the hole down to an acceptable level when I had to replace their shoddy work. I wanted a horizontal fence. Luckily, I was home when the hacks they had installing my fence started. They tried to run the boards at an angle instead of level. Why? So they could use longer runs of board and not have to make cuts to keep the boards perpendicular to the ground. They also tried (and failed) to space the boards about three inches apart from top to bottom. Lazy and dishonest. They tried to charge me more for their laziness because they had to use "more boards". Keep in mind the guy had come out and bid on the project and knew exactly what I wanted. But of course there was no boss or supervisor on site when they were working. Only when it was time to get paid. The dishonesty continued when they tried to get me to pay them cash and said they wouldn't accept a check. Even tried to get tough with me. (On the phone of course.) That did not go well for them. Gosh, why would they want me to pay in cash I wonder? Turns out they COULD take a check when they found out that they weren't going to get paid and we could just go to court. My opinion is to give this disreputable company a HARD PASS at all costs.

I hired The Fence Lads to replace my existing 6 ft privacy in my backyard, my 4 ft picket on the…read moreside, and two gates. They did a very nice job, and when I noticed a few minor areas I wanted redone, they took care of them. I highly recommend this company for their quality work, and their willingness to make things right. I would hire them again.

Our fence in Greenwood Missouri looks amazing. Exactly what we needed and completed prior to move…read morein for dog safety. Crew made zero mess and were very courteous. FYI they will board your dogs if needed!!!

I typically don't write negative reviews but I have been so disappointed in the wooden fence…read moreinstallation by Slagle a few years ago. To begin with they missed nailing in the bottom of approximately 20 fence pickets. When they came back to complete them, they just nailed the pickets to the angle that horizontal rail that had fallen. Another area has a small 12" extension added as a horizontal rail instead of using a longer rail. Some of the horizontal rails used are badly deteriorated already. Recently a section of the fence had come undone because of inadequate attachment at a corner. I will not be using Slagle in the future for my fencing needs.