I've been going here for 20 years. I get a yearly eye exam and had my cataract surgery done by…read moretheir associates Advanced Eye Care. I appreciate having yearly exams and the office has some up-to-date instrumentation for viewing the retina and behind it. The staff is friendly and efficient. The doctors explain everything thoroughly. While the eyeglasses are not inexpensive, I have my serious work pair made here (a combination reading and computer lens) because I depend on them for detail reading work. I feel good about getting yearly exams to make sure my eyes stay healthy. If there were a problem, one gets referred to their opthamologist associates. As we get older, there are many potential eye problems so a yearly exam and being able to call someone if there is an emergency is important.

Entire staff was polite and professional. I have some eye issues, and they took a lot of…read moremeasurements and did a thorough exam. And not a long wait in the waiting area either.

I have been a patient for 26 years. They are the best. The staff is very professional and…read morefriendly.

This happened on 8/14/24. I went to an opthamologist to make sure my eyes were healthy. When the…read moregirl started to give me an eye test, I said hang on, I'm not here to get an eye test, just to see if my eyes are healthy. I have reading glasses only, and they are doing OK. She said, Oh we do it all here. I said, you may do it all, but does medicare pay for it all. I know they pay for a health checkup. She said yes they do. After she was done, I went to another room where I waited for the doctor. When he started to check my eyes, I asked him if an eye test was covered by medicare. He told me it was. Several weeks later, I received an invoice for $50 for REFRACTION. I called the billing department and asked why I was getting billed for this. She explained that is was part of my eye test. I told her what the dr and the first girl told me. She said the REFRACTION is NEVER paid by Medicare. It's something the Medicare and your supplement will not pay. I asked why I wasn't told this upfront. She didn't know why, but that I owed it. I felt there was no way out, so I paid it. But then it started to bother me. That whole place should know the REFRACTION isn't paid by medicare and should warn their patients before they enter. So that is why I am writing this so hopefully senior citizens will not be taken by the " everything is OK, we are here to help" attitude. Ask questions, don't take for granted they are telling you the truth about everything.

I've been going here for years. No matter which location you use, they seem to get you in quickly,…read moreeven if it seems busy. They were able to get me in for an emergency appointment when I had corneal edema. The ladies at the desk don't always seem to know what's going on, but the optometrists are always friendly.

People are very nice here! The place has a great selection of glasses. And have very nice rooms. I…read morepersonally wear glasses from here and they are wonderful! I definitely recommend MyEyeDr in Middletown De!

When we changed our eye/glasses care to MyEyeDr, I assumed that urgent issues could be scheduled in…read moreshort order...wrong! When I first started noticing dark (and sometimes bright light) crescent line on the left side of my vision in my left eye, I left an urgent after-hours message at MyEyeDr late that night. I never received a call back the next day. When I called them later the next day, I was told that I could not be seen for an appointment until the next month to determine the cause, and that I should go to the (emergency room) at Christiana hospital. I responded that this was unacceptable, but they said that this is just the way that they operate. That's not like how I experienced an urgent request for an appointment at my last place...they saw me right away. Hmmm...

I was in there the other night and got helped by the gm there he got me 3 vape pens and some snacks…read morelol...I forget his name but he was a great help and great customer service.. if we can get more worked like this in the world or more business they treat customers good things would be better I the world Gm