5/11/2026. My 6 month old eye glasses have cracked where the frame is attached. Specs for Less in…read moreMiddletown De is out of business with a court date taped to their door!! Where am I supposed to get a replacement ?!

They have a variety and great selection of frames at very affordable prices!! And Kelly, the…read moreoptician, is also very helpful and knowledgeable. I'm so glad that I found this company and business location.

I have been a patient for 26 years. They are the best. The staff is very professional and…read morefriendly.

This happened on 8/14/24. I went to an opthamologist to make sure my eyes were healthy. When the…read moregirl started to give me an eye test, I said hang on, I'm not here to get an eye test, just to see if my eyes are healthy. I have reading glasses only, and they are doing OK. She said, Oh we do it all here. I said, you may do it all, but does medicare pay for it all. I know they pay for a health checkup. She said yes they do. After she was done, I went to another room where I waited for the doctor. When he started to check my eyes, I asked him if an eye test was covered by medicare. He told me it was. Several weeks later, I received an invoice for $50 for REFRACTION. I called the billing department and asked why I was getting billed for this. She explained that is was part of my eye test. I told her what the dr and the first girl told me. She said the REFRACTION is NEVER paid by Medicare. It's something the Medicare and your supplement will not pay. I asked why I wasn't told this upfront. She didn't know why, but that I owed it. I felt there was no way out, so I paid it. But then it started to bother me. That whole place should know the REFRACTION isn't paid by medicare and should warn their patients before they enter. So that is why I am writing this so hopefully senior citizens will not be taken by the " everything is OK, we are here to help" attitude. Ask questions, don't take for granted they are telling you the truth about everything.

I've been going here for years. No matter which location you use, they seem to get you in quickly,…read moreeven if it seems busy. They were able to get me in for an emergency appointment when I had corneal edema. The ladies at the desk don't always seem to know what's going on, but the optometrists are always friendly.

People are very nice here! The place has a great selection of glasses. And have very nice rooms. I…read morepersonally wear glasses from here and they are wonderful! I definitely recommend MyEyeDr in Middletown De!

When we changed our eye/glasses care to MyEyeDr, I assumed that urgent issues could be scheduled in…read moreshort order...wrong! When I first started noticing dark (and sometimes bright light) crescent line on the left side of my vision in my left eye, I left an urgent after-hours message at MyEyeDr late that night. I never received a call back the next day. When I called them later the next day, I was told that I could not be seen for an appointment until the next month to determine the cause, and that I should go to the (emergency room) at Christiana hospital. I responded that this was unacceptable, but they said that this is just the way that they operate. That's not like how I experienced an urgent request for an appointment at my last place...they saw me right away. Hmmm...

Update: my glasses were finished and ready to pick up in a few days. Picked them up from the…read morereally nice manager. They fit perfectly and are very comfortable.

Service is always consistent. Love quality of my Glasses. Associates very friendly and…read moreknowledgeable.

Have gone to Karen Optical in Pike Creek for many years. Everyone who works there is kind, patient…read moreand professional. Bob's expertise and warm demeanor are hallmarks of their outstanding customer service. The availability of Dr. Baruffi is an amazing plus for customers. His appointment schedule provides another great benefit to the business, and he is wonderful. 5 stars!!!!

My significant other broke his glasses and faithfully claimed that it couldn't be fixed. I placed a…read morebet with him that I would be able to find one that could. Based on countless of reviews, I knew I could trust Karen Optical to make it happen. The lady greeted me at the door and quickly took my temperature. Than I explained the situation and she took them to Bob for him to examine. He was able to replace the temple and hinge in less than 15 minutes. Plus they did not charge me for the repair. I must say that customer service was up to par. My man will longer go to his former place for business and will be coming here from now on.