Brought a pair of sunglasses here to have lenses made for them. Turnaround was just a few days. Amazing experience. This place rules!

Not Luxotica, and that's a good thing. The owner makes his own line of glasses and they are cool and hip that make you look unique. Great. read more

These guys are excellent. They have a huge selection and are very customer-service oriented. They really helped me find a great new pair of glasses. Other glasses stores ignored me. I highly recommend them! read more

Coolest and the best place for spectacles in California, beside Kevin's customer service is awesome, he goes above and beyond to get you what you want and he is super cool , so the frame that I was looking for the only place I found them was in Dubai , no one in the nation could get these frame except Kevin , he got them for me and I didn't have to fly to the other side of the world to get these frames that I wanted for a long time ,,, thanks kevin for being awesome and having the best customer service and a great attitude. read more

I have been a customer of Kevin since 2009. Kevin without a doubt is the best of the best. This is the ONLY place I get frames and lenses. it's such a delight to visit the shop and purchase. Looking forward to seeing you soon for another pair of great frames. read more

I have been going to see Kevin at Spectacles for many years now. I trust Kevin implicitly to give me the very best care and he never fails to please. Whether I am purchasing new frames or having lenses changed he always gives me great value for money. Robin Olive read more

they don't pick up the phone. they don't answer email's. pretty lame customer service in my opinion. read more

The best, ever. I've been a client since their first week of opening on Maiden Lane. Recently was there and my Cartier Sales Professional Jesse walked me over from the Cartier Boutique to have my Cartier sunnies repaired and Spectacles is the only authorised Cartier Optical Centre to which I trust my rare Cartier optical products. And they are a local owned business and when I mean local, the owner's son attended my high school! Can't beat that! read more

Was in town for a conference and one of my Lindberg frame nosepads was lost. Kevin and Isabelle were so kind and nice to fix me back up! A good place for friendly specialized service with a broad set of high quality frames! read more

Expert and outstanding customer service. Kevin recently helped me with two pairs of eyeglasses. He is technically knowledgeable, a great communicator, honest, and very attentive to customer's specific needs. He helped me select two frames which satisfied two very different objectives, one for an activity need and one for an aesthetic goal. He places a great priority on customer satisfaction. I give Kevin my highest recommendation. read more

Spectacles made my glasses in 2019. I needed the type of temples that curl around my ears and this was the only store I could find with an excellent selection. I love my glasses! With covid I am wearing bandanas and these have bent the temples and thrown the frames out of adjustment. I went in to the store and was greeted by Danny who quickly took my temperature. I explained that I had no money at the moment because I am awaiting my new atm card -- an exercise I went through due to fraudulent activity on my old card. I explained I would return when I have money, but wanted to know if my glasses could be repaired. Danny took my glasses and fixed them on the spot for free. Danny is a superstar! read more

Spectacles Of Union Square - Eyewear & Opticians Near Me - San Francisco, California

Amazing store, better customer service. One of a kind glasses. Always such a pleasure to go in and visit.

Absolutely the best service and high end selection. We love coming here for our glasses. Always welcoming, highly efficient and knowledgeable. My husband and I both were able to select frames and leave with brand new glasses within an hour. read more

Kevin and his staff are outstanding - I wish I had known about Spectacles years earlier! Vast selection and superior customer service. The first pair I ordered was not right - they let me return, in a super-easy transaction, and allowed me to get another pair (within 24 hours!) that was a much better look and fit overall. Cannot say enough good things about Spectacles of Union Square and will be back, and send my family and friends, as long as they are in business! read more

Returning for a 7 day holiday to the City I will always regard as home, I decided to check out this nicely reviewed optical store on Maiden Lane, not far from my hotel. I noted the owner hails from the Motor City so all the more reason to support a owner from my home town of Detroit. The excellent reviews are by all means well earned and I must say I was inordinately impressed with the level of meticulous care and friendly service provided by the staff and most especially Kevin. He is a genuine pro. Knowing I had a narrow window of time in which to get my new Lindberg frame and lens back from the lab, Kevin expedited the job, and frames were returned within 4 days. Kevin noticed a very minor glitch in the way the lens was installed so suggested he send them back to the lab to achieve "perfection." I like that in business - to experience an owner or manager obsessed with perfection. Kevin had the lab re-do the lens mount and shipped them to me just 5 days later. (BTW, the issue was so minor I had not even noticed)! I cannot recommend this shop highly enough - particularly if you have a penchant for high end, high quality frames such as Lindberg. Kevin has earned my trust and respect and though I live in Phoenix now, I have no reason not to sue Spectacles as my go to optical shop. I highly recommend this business. read more

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definitely do not come here. The owner lied to me that in US there is no single focal Zeiss lens, then try to sell lens from his lab. However, this is not true, on the website of Zeiss, there are various single vision lens for sale. https://www.zeiss.com/vision-care/us/for-eye-care-professionals/products/eyeglass-lenses/single-vision-lenses.html The lens from his lab is low quality and makes me dizzy. Waste of money. read more

What can I write, we've purchased 8 pair of glasses: 6 sunglasses and 2 pair of reading glasses. The service is attentive although not in your face. The range of choice and design of glasses is exquisite and that is for me what differentiates Spectacles from its competitors and most probably why we keep going back. Yes, the prices are a bit dear but I invite you to fly to Paris, have a look at the prices of similar sunglasses offered at Colette and then you'll be well armed with reason to whinge about prices. If you can't go to Paris, be grateful that there's a store in our lovely city that offers choice at a price or, go to Walgreens. read more

Love this local retailer. Kevin is exceptionally professional. Great artsy frames. Highly recommend!

I love this shop. It's top of the list for me when looking for new frames. (I've also had them put my Rx in vintage frames I've brought in.). The selection can't be beat. So many unique frames and a large varied selection of manufacturers. I constantly get positive comments on glasses I've bought here. And customer service is top notch. Plus I've got to give a shout out to the great music I hear whenever I go in. Today I spied a record player and albums! Love everything about this business read more

Spectacles Of Union Square - #kevinspectaclesSF. #everyonemakespasses@gyrlzthatwearglasses - Eyewear & Opticians Near Me - San Francisco, California

Impeccable service! Great selection of vintage frames. Convenient location on maiden ln in union square too!

I bought my first pair of glasses at Spectacles 10 years ago. In the interim, I have had my prescriptions filled at other various San Francisco opticians and optometrists office. Simply put, there is no place better to have your prescription glasses made. Kevin and his team are the most precise, high-quality, experienced team I have ever worked with. Prescriptions they fill are perfect, and the frames they sell are beautiful and unique. Shopping around is a waste of time! I won't go anywhere else from now on. read more

I've been a customer of Spectacles of Union Square for more than six years now. What keeps me coming back is not only the unique selection of upscale designer eyewear, the precision at which this tidy boutique operates is consistently top notch. I'm extremely detail-oriented and have been disappointed by other optical shops. The owner, Kevin Hershey, grinds all his lenses on-site. He is also a master at fitting your glasses. He makes quick minor adjustments and every pair fits perfectly. If they ever get out of whack, he and his staff are happy to help you get them aligned properly again. One time I had a nose pad fall off and he replaced it, no questions asked. Another time there was a manufacturer defect in my frame material. He contacted the manufacturer and had my frames replaced. The post-purchase care is stellar and will keep me coming back in the years to come. For those complaining about pricing, I don't find the prices here much higher than the typical strip mall optician. Sure, the designer stuff costs more, but you won't ever find the unique brands and styles Spectacles carries at strip mall shops. And by unique, I mean I have never seen anyone wear the same glasses I have. That makes my pairs seem all the more special, almost bespoke. You truly get what you pay for here, and it's well worth it. read more

I had an awesome experience here! I was in the market for a new pair of sunglasses and I knew I wanted something unique. So as imagined, it's a difficult process to find something you don't even know you want AND I have to deal with a prominent nose (you know the struggle). I walked in about 15min before closing (realized that after I walked in!) but never felt rushed when I was looking for frames. I was assisted by Maya (spelling?) who was very friendly. She asked what I wanted, I didn't know, she looked at my face and handed me one pair. Too small but loved the color. She then grabbed the same color frames but larger and they were perfect! Second pair!! That has literally never happened because I generally try on 30 pairs and have sales associates tell me I have a difficult face for sunglasses which is always lovely. Not her! The only catch was the frames were just regular glasses. Not a problem. She said the owner can cut the lenses right now. What?! That's crazy. How. They have their own lab. So I got to pick the color of the lens which I've never gotten to do and I have them made for me on the spot. So cool! The owner made them fit perfectly after a couple of adjustments and I was good to go. I settled on a gorgeous pair of Archie Brower's which are so different from anything else I've seen around. I really had a pleasant experience and will absolutely be coming back. My husband even found a pair of frames that caught his fancy. They really have a unique and extensive collection of frames and some really fun vintage glasses. Do yourself a favor and check this store out! read more

I have purchased frames and lenses here and also sent Kevin vintage frames several times to have lenses put in. He is skilled in working with vintage frames, which is difficult to find. Can't wait to go back in person and look at the (literal) eye candy. Highly recommend! read more

Almost immediately after I wrote this review, the owner of the shop contacted me. She was very nice and apologetic and assured me that they do not want their customers treated this way. She was glad that I had found my glasses elsewhere and was happy with them. I think it says a lot that she reached out and tried to rectify the situation. Thank you! read more

Spectacles has an amazing selection of high end frames. It's easy to spend a lot of money here. However, when I spend a lot on glasses, I expect the lenses to be perfect. Unfortunately, they did a very poor job on my tinted lenses: the lenses do not fit snugly in the frames and the (untinted) edges of the lenses are visible from the front side. Rather than take the time to properly fit the lenses, the optician ground them down excessively. I will not be returning to Spectacles SF for lenses. read more

Of the 5 eyewear stores I visited yesterday, this one had: --friendly and helpful salespeople who weren't pushy --the widest variety of styles --high prices (I was prepared to spend as much as I needed to but I found almost exactly my chosen style at Optical Underground for half the price.) The bottom line is: It's worth the walk down the street to Optical Underground if you want to save money. read more

The best selection of frames I've seen in my year of hunting all across the bay area! So good, in fact, that half an hour after I walked through the door, I had spent $500 for an incredible pair of vintage glasses, which I had an hour later! I am very happy with the glasses, and - although I'm sure I paid too much - I've been looking for the right pair for so long that I was happy to fork it over. The one major downside for me: they do not take vision insurance, so be prepared to pay in full. $500 (anti-reflective lenses included) is about as low as they get. read more

Thanks to recommended use of Yelp, I found this place. I had a set of frames in mind and before I could walk through the door, I was distracted by some wonderful frames I had not considered that gave me pause for thought on my original idea. A wide selection is understatement from my experience. To top it off, I described what I wanted and I was directed to the exact frames I sought. I was giddy like a kid in a candy store. Great customer service and patient. Ask for Maria. (She took the photo I use for my Yelp profile.) Helpful with advice and suggestions of alternatives and of practical considerations. After conferring, I returned the next available day and purchased the frames. No fuss, no muss. Thanks. read more

I have been a client of Spectacles for 10 yrs and counting. Hands down, the best eyewear store in the city. They are super knowledgeable and have an unbelievable selection. However, the thing that most impresses me is their customer service. I am a stylist in the Bay Area. I have taken at least 2 dozen clients here over the years. Kevin and his staff go above and beyond for me and my client every time I visit. I give them my highest recommendation. read more

Over a decade ago I was looking for someone to replicate an ombre effect on a new pair Louis Vuitton sunglasses. I was referred to Spectacles by another eyewear shop and I was not disappointed- Spectacles nailed it. Needless to say I've been a customer ever since. I usually buy 1 or 2 new glasses annually. Even my best friend never comes to visit me without a trip to purchase a new pair of glasses from the shop. I highly recommend! read more

have bought glasses from 3 different places over the past 18 months (i like glasses), and this was by far the best experience I had. great selection, efficient, nice, no BS, and fast. I was in and out, WITH GLASSES IN HAND, in 50 minutes. didn't even have my perscription - they just read the lenses in my current frame, burned new ones on the spot for the frames I'd picked out. I've always wondered by buying glasses has to be such a painful process - multiple visits, bit of an attitude. this place proves it doesn't have to be. read more

Excellent, personalized service! I have been wanting Chanel frames for years and I finally was ready to make the purchase. Spectacles has a great selection of Chanel frames and so many others! I am now a customer for life! read more

I've been a customer of this store for over ten years. Which means I've purchased at least one pair of glasses every two years along with multiple replacement lenses. My experience there has always been "first class". Beyond that, What's better than Maiden Lane? I wear distinctive glasses, some are antiques I've purchased elsewhere and yet Kevin is always happy to make them work. His selection of NOS is also quite extensive. Kevin is one of the most knowledgeable eyeglass-lens professionals out there. If I have a problem or need a tune up they jump right on it. I'll be heading down there soon, my prescription is in dire need of updating. Looking forward to it. read more

Remarkable Customer Service and Selection: I have been living in the city for 5+ years and had never been to a better eyewear store. Their selection of frames was more than I could ask for and the clerk who helped me out was one of the most polite people I have met in the city. Overall great experience. Customer service alone has made this place my new go to for glasses and lenses. read more

Extremely friendly and honest staff. Unlike many other places with glasses they are not trying to up sell you a bunch useless things. I highly recommend this place! read more

Two years ago I got my glasses from Spectacles. I had looked everywhere for cable temples and there I found the perfect cable temple frames. Last month, the right temple began to break and I brought them in. Danny tightened them up for free. I knew they probably needed to be welded, but hoped this temporary fix would last until I had time and money for a more permanent fix. Well, yesterday the temple finally snapped off and I brought them in to the shop. Kevin, the owner, was in and he replaced the temple with a much stronger one. While I waited, I played happily on his Ibanez 6-string that I found leaning against the record player. In no time, Keven came back with my glasses all fixed and ready to go. Kevin fixed my glasses with a much stronger temple and he did it all for free! We talked about music and before I left, he imparted some fatherly wisdom: "Take your glasses off with two hands and they will last for years without breaking at the temple." read more

I'm not an easy customer. I've worn glasses every waking hour for the past 50 years, I have a tricky prescription, and I'm incredibly picky about my vision. and I felt it only fair to let them know right off the bat. It's easier to see whos's serious that way. Do they really want me as a customer? The last place that made glasses for me made them 3 times before I could wear them, and then I didn't like them. I told him this, he didn't flinch, I liked that straight away. He listened to everything I had to say about my glasses, my vision, the specific issues that made making my lenses difficult...what I liked, disliked, problems I'd had with different materials over the years with glare, refraction, distortion, halos etc. I was waiting for him to escort me out the door after the first 2 hours, but he didn't. Not only did he listen, he told me "why" I had the specific problems with my glasses before. Knowledge, nice, what a wonderful thing. Kevin assured me he would make me a great pair of lenses if I gave him the chance, he even guaranteed it, and then he and the rest of the wonderful staff at Spectacles proceeded to humor me through selecting an awesome pair of frames. Over the past 10 years my vision has changed dramatically, and not for the better. Looking through my trifocal lenses was like looking through a broken window in the rain, and honestly, I had given up hope that I would ever be able to see really well again. I've been through this many times and taking a chance on someone this far away is risky. My glasses are pricey, and no one is going to make them for me while I wait, which means making the 3 hour round trip at least one more time...if all goes well. Kevin made me those glasses, and I have to say, even though he asked me to wear them for 2 months before deciding if they were really going to work out, I knew the moment I put them on that I could see better than I had in years, and it's only gotten better as I've adjusted to them. To Kevin and everyone else at Spectacles, Thank You! I literally see the world in a whole different way. Thank you for taking the time, and the chance, and thank you for delivering what you promised...and you only had to make them once, which means I can come back for more, and ya, you bet, 5 stars from me...absolutley! You guys have my business from now on! read more

This review is long overdue, but with that said I am still gleaming about how much I love this shop! I have been wearing glasses since kindergarten, so I know my eyeglass shops! Although this is a pricey joint, you do get what you pay for. You'll find a plethora of unique and designer styles, even to please the most scrupulous eye fashionista (ahem ahem, me). Now lemme tell why I really adore this place. The owner legit saved me life lol ok well not maybe, but he did save me a lot of stress. After months of scouring the earth for clear glasses, atlas! I found them!! They ordered them and it did not work out for me. This place gladly exchanged them, sans additional cost, and even rushed another pair of nude colored glasses that looked AMAZING compared to the clear on my skin tone. Did I mention I was getting married in a week and needed them ASAP? Oh, and I was driving from Los Angeles to get them? Well this place was fully aware of my time limitations and did everything to help me out. The owner even waited 30 minutes after they closed on Friday night for me--I called and asked them to wait 10 mins bc traffic from LA took longer than expected. He was not even bothered that o was past the estimated 10 mins and patiently helped me adjust them and made sure I was happy before I left. Seriously the customer service is amazing. Down to the lady who helped me re-pick frames, everyone was super helpful and kind. The owner even insisted I park in front of the shop, as maiden lane was closed. I'm telling you this place is amazing. Yes it's a pricey joint but trust me, you are buying gems! Their selection is one of a kind! Also, this place goes above and beyond for this customers. read more

Spectacles Of Union Square - Eyewear & Opticians Near Me - San Francisco, California

I've been a customer for a few years now - I've found that Spectacles has the best selection of Oliver Peoples (one of my favorites) over many other shops I've tried in the past. Moreover, this shop knows their glasses, especially what will look good on you. The owner, Kevin, set me up with a pair of Paul Smith frames I would have never have tried out on my own - and now I never take them off! Lastly, they've always to done a terrific job with my prescription, and I don't think anyone has ever gotten a pair of glasses to fit better on my head... Best parking is under Union Square - I just save up my errands and hit Macy's, Levi's and then Spectacles all in one swoop... read more