I have had 4 interactions with Felix in the lapse of 2 months or less and each and every time he has been nothing but amazing! Felix is very knowledgeable, attentive and very detailed in his work! We have adjusted several pair of glasses as they continued to slip off and in a matter of 5 minutes or less we have walked out with well fitting glasses and for a very reasonable price! Thank you so much Felix! read more

This place is amazing. The guy is so nice. I had taken my broken glasses to two different places and they couldn't fix. But he could in like 10 minutes. He also fitted my sunglasses that had been falling off my nose. Also his selection is best I've seen, interesting unique vintage frames. He's super respectful and clear and obviously treats this as a craft in itself. Highly recommend! read more

Would not recommend this place. The owner does not care about you or the product he is delivering. He told me on the phone the price to get lenses would be $80 and then when I show up to the store he says its actually $150 and $80 are for cheap plastic lenses. Also told me it'd be available for pickup within 5 days but took an extra week. And then the glasses don't feel right and distort my vision and all he says is "I did what was on the prescription". No refunds, no adjustments, no care whatsoever. Wanted to support a local business but a place like Jins would've done a much better job faster. read more

What a cute shop hiding on the corner of 21st and mission. Felix was able to get me my contacts quick and easy. Great price and service. Ill be back soon! Tonsssssss of frames and contacts to choose from too! read more

Went in to get my glasses fixed & they were able to help! Was in and out in less than 30 min for sure. I would come back here again!

Felix is a very amazing man. My wife went to "Payless Optical" hoping to get her glasses changed the way she wanted. Other places said it couldn't be done. Well, they were wrong because they don't know Felix. She was so happy having glasses she could use comfortably. The way he made them to what she wanted was a blessing. Thank you Felix. I don't wear glasses but if I did, I'd be a customer. read more

Felix is the best! I came in during the last half hour before closing, he helped me pick out some frames and got the lenses done with time to spare. If you want a personable experience with someone who has years of experience I can't recommend this shop enough. Good price for service, skill and selection. read more

The 5 star reviews are true, it's so fast and easy to get a pair of frames here. They have a great selection of classic frames (with some trend colors and shapes for good measure) all available on the spot. I picked out two frames and they were done in under 30 minutes read more

I used my insurance to cover my newest prescription. I have great coverage, so the co-pay is low and I get all the bells and whistles. Then I decided I wanted to use different frames to have another style in my collection. Since I used the coverage for the first pair, I needed to find a place where I could pay the out of pocket cost without breaking the bank. I looked online, called several places, and found the cost to be too high. Then, luckily, I called Payless. Felix quoted half of what the other places would charge. I went there this afternoon. The service was great. No pressure, quick and easy. I have total confidence the glasses will be perfect. Can't wait until I get them back. read more

It turns out I was given a bad prescription. This has been discovered after having the progressive lenses done, and but the blurry vision persists. However, I did not receive great customer service when I was there last (which explains the 4 stars). read more

Fantastic service. Brought glasses in for repair and work was completed in 10 minutes. Results were perfect and cost very reasonable. Highly recommend! read more

Nice little shop on 21st. I have been wanting to replace my glasses these last few months, but with a broken frame it just made sense to suck it up and get a new set of glasses Now. Note : It is not a large shop yet there is an extensive selection of frames hidden in the numerous drawers behind the counter to chose from. In the end I was able to get a fair price , and a reasonable delivery date , will be looking forward to picking up my glasses in the coming weeks. Felix is also a Craftsman so if you need a repair there is a good chance he can assist you at a fair price. As for parking , the block is not busy so there is a decent chance of scoring a meter though I found a non meter spot a block to the East. If needing glasses it just makes sense to check out Payless Optical. read more

Very helpful and speedy service. The only disadvantage is not knowing when they are open because sometimes it seems open but no one is there to open door. read more

I enjoyed my visit I this establishment Felix was so courteous& professional Im grateful I found this place it's closer to my home previous that I was going to for 30+ Years s it was across town and I was very loyal to them but they were too farI wild recommend Paylessto all my friends&,family thank you Felix you made my day wih my new glasses I am grateful thaat I found you on yelp content success you are an asset to the community read more

If you have vintage frames, Felix is great. I contacted him through email and was very responsive. He advised me where I can I get my eye exam, he replaced the lenses for my vintage 1950 glasses, cleaned them, and he was very accommodating when I asked if he can adjust the fit of my glasses after I left his shop. I will be returning back to him in the future. read more

Payless Optical - 1950 glasses I bought at flea market and Felix replaced the lenses. - Eyewear & Opticians Near Me - San Francisco, California

This is my contacts guy!!!! It doesn't matter how long I been gone he has prescriptions in many colors!!! No need to order and wait weeks!!! Been coming here for years!!! read more

Felix is an absolute genius and repaired my favorite pair of glasses that I accidentally sat on when I was 20 pounds heavier. These glasses are my absolute favorite: FENDI brand glasses that had the perfect retro 70's secretary look: slightly oversized and purple at the top that gradated into a retro burnt orange color at the bottom half of the frames. My glasses were what I thought to be almost beyond repair: one arm had completely fallen off and the other arm was bent downward so that the glasses were unwearable and the arm connecting the nose pads was swinging left to right. I could've let these glasses go and the original optical shop I purchased them from told me to do so, but I knew that I should keep the faith and I could visit Payless Optical for the first time and Felix could repair them. Felix looked over my glasses turning them left and right, up and down with respect and focus, smiled and told me that he could do his best and have them repaired for me. I came back in less than a week and the glasses look and feel brand new!!! I couldn't even believe my happiness seeing that these glasses were not only repaired but revived. I haven't been this happy in a long time! I told Felix that I almost want to sit on a few more pairs of my glasses to have an excuse to come back! Thank you so very much, Felix- you are a great guy! read more

First, when you walk in you're greated with the warmth of Felix who's owned this incredible store since '86, making you feel right at home. Whether you're there to replace your frames or get a whole new pair this is the spot. Their speciality is vintage frames so you can save hundreds while still staying fashionable. They also have new frames across various popular brands at lower prices then all their punny, overly priced competitors where you're paying for the location and fancy interiors. Felix is very personalble and the entire experience was exceptional. I hope you have the opportunity to feel the same! read more

Felix has been running his shop since '86 so we can't believe we'd never been in before. BEST service, BEST prices, and a HUGE inventory of fashionable frames! We have our new optician! read more

Payless Optical - Felix and his infectious smile! - Eyewear & Opticians Near Me - San Francisco, California

This was truly one of the best experiences I have had with a vendor in San Francisco! Felix is very experienced and kind... working in a small shop in the Mission where I assume he has been for years. He repaired two pair of sunglasses that I had had in a drawer for a long long time. And did so while I waited and for not a lot of money. He is also of Ukraine descent and in these troubling times I was touched by his concern for his home. I can only hope he will stay in business for many years to come. read more

The Man, the Myth, the Legend himself corrected my frames from not only being crooked but having a foundational problem. I wouldn't go to any location other than Payless Optical. Felix is a artisan when it comes to his work. Reasonable prices and quality work. Can't beat it anywhere in the Bay Area. I will be recommending any and everyone to this business. Thanks Felix! read more

An excellent little shop run by a really nice man who goes out of his way to help. I only discovered this place recently. Wish I'd known about it years ago! read more

Felix was super helpful and quick in repairing the glasses.No non- sense guy.I got done in 5 minutes for 2 glasses.He also helped in adjusting the frame till I was ok with it.Very helpful. Parking around his shop was a bit of an issue.Pretty affordable rates.Don't forget to ask for a bill copy.Useful to add these repairing charges to your expenses in tax. Felix didn't give a standard eye prescription card with the bill as some other opticians do. read more

Now I understand why Payless gets rave reviews. Felix picked just the right frames for me, and the Rx was filled perfectly. I can read subtitles!! Thank you so much, Felix. You're a rockstar. read more

Super helpful in getting new glasses sorted out as I had recently broken the back-up along with the primary pair. This is your place if you want a while-you-wait solution! Thanks! read more

Felix fixed my kids glasses. He was inexpensive, I recommend him! It is a small shop, no nonsense. He was very polite, honest and fair. read more

I needed new glasses and Payless Optical was great. The service was fantastic, they had a good selection of frames and I got glasses with progressive lens for a great price. read more

In way less than an hour, I got the lens replaced for two of my glasses. He also took the time to make sure both of my glasses fit perfectly. Awesome work Felix! I highly recommend Payless Optical to everyone! read more

important note! Payless Optical moved around the corner to 21st and CAPP!! there's this strip of Mission St between 20th and 22nd, with something like a dozen optometrists on it. I'm a clumsy person, and I break my glasses regularly. last month, it was a simple problem - the right arm of my specs fell apart. should've been an easy fix! but of all the shops on the strip, even the ritzy marbled floor joints, not a one could help me without quoting some crazy inflated repair price of like $100, or just scratching their heads... but PAYLESS OPTICAL, oh how I sing your praises. the guy took one look at my glasses, estimated 20 minutes, and returned in about that time with a *perfect* repair. total cost? $20! awesome! and while I waited, I admired their faded posters of glasses models, and their amazing selection of big round glasses that make you look like you fell out of 1973... I'm most certainly getting my next pair of specs from this joint. read more

So glad I found this little storefront! I don't have vision insurance so I came in with old frames to replace my lenses (frames are so expensive!) The gentleman behind the counter gave me a card with his info and a note on the back and directed me to walk over to Mission Street for an eye exam. It was only $65 and the optometrist did everything, she even gave me a free sample of allergy eye drops! I returned with my updated prescription and (for another discounted price) new lenses. I feel so taken care of despite not having any insurance coverage. Best feeling ever! read more

Lost my glasses and needed to get a pair quickly. Showed up w/ my new prescription, and Felix was super helpful - got me on my way in under 30 min. read more

Had my wife'sglasses done within an hour. Went for some lunch and did a little shopping, the glasses were ready by the time we got back Very knowledgeable polite and good prices. Definitely going back. read more

I brought my glasses to get it repaired. It was done efficiently, and Felix even fixed the fit of the glasses!

This place is the BEST! They've helped me fix my glasses several times at a fair price and very quickly too. Please help small, local businesses like this one. They are a dying breed. read more

I brutally bent the hinges of my favorite glasses by sitting on them. Felix was uncertain if he would be able to fix them without breaking them, but he did it! The charge was only $10 and in the few minutes it took to mend my mangled frames I found a really cute pair of frames that I hope will still be there when I have the money to get a new prescription & pair of specs. read more

Payless Optical - before - Eyewear & Opticians Near Me - San Francisco, California

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Felix is the best! I figured I'd give Payless Optical a try for my secondary pair of glasses that I just wear around the house. Service was quick and friendly and I got the best price in town! I'll be going back the next time I have to get new lenses for my primary pair of glasses. Support local businesses and get your next frames or RX filled here. read more

So far, my husband and I have purchased 3 pairs of glasses here and I had prescription lenses added to my Tom Ford sunglasses. There is a great selection of frames, the work is done well and quickly, and the prices are very reasonable. We are so glad we found this neighborhood gem. We much prefer giving our business to a small, local shop than a large, retail chain. read more

What a find! My frames just broke right before i had to leave on vacation. Payless optical was such a blessing. I brought in some old frames and they put in my current lenses on site. Had them ready in 30 mins!! Better than having to order and wait for a new pair. Thank you so much Payless Optical!! read more

Felix was wonderful caring and concerned to satisfy me. I loved getting my 2 pair of glasses (that my optometrist confirmed were correctly made) the same afternoon. Also excellent low price. Also Felix has knowledge to minimize fogging from mask. For parking: the Bartlett garage (about 1 block west) works efficiently and is free if you are under 15 minutes. read more

I tore my left lens and so needed an immediate replacement. I perused the website only to realized that delivery on paid order of contact lenses takes up to 14 days! So I researched for alternative solutions and so appreciative to discover Payless Optical. Felix Shrayber, a Certified Optician/Optical Technician solved my problem. I was taken by this unassuming hole in the wall on 23rd St. Inside, Felix has a wide selection of prescription contact lenses at an affordable price and beautiful 'Brand Name' eyeglass, reading glasses and even swimmer's goggles also at reasonable prices (as compared to Pacific Heights/Union Street/Marina). Felix truly knows and applies the value of customer service. (Print out his coupons) read more