We recently moved to Huntsville, and I was looking to get set up with a pest control company. I am…read moreSO thankful that Yelp led me to A+ Pest Control. They deserve the highest of reviews! Sherry, who answers the phone and helps so much, is amazing. She is an absolute sweetheart and is willing to answer any questions. I feel like the pricing is comparable to other companies. It might be slightly higher, but to me, it is well worth it! We talked to the company that was previously servicing our house under the previous owners, and the customer service and professionalism simply did not compare. Nick was the technician who came and did our first service. He was super personable and very thorough with his work! I can tell we will really be able to rely on this team. They appear to go above and beyond for their clients, and I cannot recommend them enough! Thank you, A+!

A+ has been treating our home for pests for about 3 years. I'm very happy with their service…read more They listen to our special requests and follow them to the letter. They call to let us know when they're coming and when they arrive to confirm what we want done and complete the service in a thorough and timely manner. They are always courteous and friendly and are happy to answer any questions. They even come out quickly in between visits when we have something come up. I highly recommend this company.

My name is Kayla and your company services my home in Elkmont. I am reaching out because I work in…read morean industry where you rarely get feedback for the positive, it's only ever negative and I don't want to ever be the person who does not show appreciation for the things other do for me and my family. Ben has been servicing our home regularly since we began with Scout a year ago. He is beyond fabulous and an absolute pleasure to work with. He calls before he comes and today, I had something unexpected come up and had to leave as he was coming in to complete our service. Ben knows my home and that I have dogs and cats. When I let him know that I had to leave, but that my mother was there and the animals were up and out of his way, he went in my home, per my request, and completed the service. Once complete, he called me to let me know what he had done and what to expect in the coming weeks from the treatment. Ben is absolutely amazing, the best of the best. I appreciate that you always send him and out and not someone new every time. I have gotten to know and trust him and appreciate his dedication to assisting me in the maintenance of my home. So, THANK YOU, thank you to your company for being excellent, thank you for having quality employees who value your customers and the service that is provided.

I have been using Scotts Pest Control since this summer when we discovered brown recluse spiders in…read moreour attic. I am happy to report that the spiders are gone! I have been impressed with the consistent professionalism in this company including the initial contact, the monthly service visits by the technician (usually Frank), the communication from the office letting me know when the next visit will be and follow ups afterwards, and rescheduling is a breeze. Absolutely no complaints from me!

If I could give this company zero stars, I would…read more I had a follow-up appointment scheduled, but due to a change in my schedule, I called two days in advance to reschedule because I wanted to be present during the visit. My request was not honored, and the technician still came to my home. I reviewed my security camera footage and confirmed that the technician rang my doorbell and then left. I also requested to speak with a manager about the situation, but I never received a callback. Every time I called, I was told the manager was in meetings, and no one ever followed up. The lack of communication and poor customer service were extremely disappointing. Based on my experience, I would not recommend this company and suggest looking elsewhere if you have other options.

Charged us for services not rendered. Called to dispute, was told it would be credited back to my…read moreaccount. Instead, they charged me 2250 again. Called again several times. Finally got initial 2250 credited, but not entire amount. Run around after run around. It's been almost a month dealing with this. Called at least 12 times, of which they hung up on me twice before I could say anything. Total fraud! Have reported to BBB and disputed charges with my credit card company. Sad, we've done business with them for years and have had good service, but this experience has soured all that.​

Today Cook's came out for termite service. The young gentleman was very cordial, professional, and…read moreknowledgeable. He thoroughly checked the downstairs rooms on a slab, the crawl space, the garage and walked the perimeter to check the termite bait traps and replaced any that needed new bait. I was very pleased with his customer and professional service.

Excellent customer service with Torenta. He is very attentive and thorough with eliminating pest. I…read morealso appreciate Cook's for their contributions to the community. The Cook's Museum is great source education and represents the company's commitment to our area.

Dane has been a great choice!! He has been responsive & is super knowledgeable. We chose him over…read moreanother local company because of his honesty. He didn't try to sell us a service that he knew wouldn't work. Our last pest company in another state always tried to sell us Mosquito services when we lived on a drainage pond. Dane has given us easy DIY suggestions without trying to upsell us. He's been in our home without us being present & we trust him without question!! You won't be disappointed using this local guy!

From the owner: Family Owned and Operated right here in Huntsville Alabama! We pride ourselves on customer service,…read morehonest pricing, and effective pest control solutions

followed him from his previous company and won't use another person for service. Has always been…read moreresponsive and helpful to point out any issues or potential issues and address them. Top Tier!!

Spoke to my technician on the phone in April to schedule a spray. He texted me previously to…read moreschedule so when I talked to him on the phone I asked if I could use that number to text him to schedule instead of calling and playing phone tag. He said yes. June 30th I messaged to schedule, no response. Yesterday 07/07/2026, I got an email statement showing that my June payment was never made.... It's set up on autopay from my debit card. I've also never received any emailed statements from them the entire time I've used them. I assume they only send you a statement when you're behind... What's crazy is that I've received several texts and emails about new services and add ons to my service but no communication on a missed payment until the next bill. I call the main number on the website to see if they can tell me why my payment wasn't made because there was nothing wrong on my end or wrong with my card. The girl on the phone was extremely rude and just said she didn't know- wasn't willing to even look into it. Whatever. So I ask her if she can tell me why I never got a response from my technician to schedule. She proceeded to say that they don't have to reply and I should have just called the main number to schedule. At this point I wish I had just gone with a different company. Especially after everyone I have talked to about this has said they've had bad experiences also. All in all, don't bother setting up automatic payments because apparently they don't take the payment, don't bother messaging the technician that's assigned to your house for a spray, and don't call the main number for questions because you're just gonna be met with nasty attitude. Do better.

I only have a Termite Service with them,going on 3 years and so far no termites. They have other…read moreservices as well but haven't tried them yet.

I was notified and reminded when Jonathan Trollinger was near and have me a 10 minute heads up. I…read moreasked him to look at a couple of things and he explained what he was going to do. When he finished he let me know what he has done and what to keep my eyes on. I was them sent a note letting me know if I saw anything after he left just call in and they would return free of charge. I have used Bulwark for many years and I'm very happy with them.

We have used Bulwark for several years and have been relatively pleased, but something has changed…read morerecently and we are not happy. we have mosquito protection and continue to have a problem. we can't enter our house without mosquitoes coming in. I called at the end of June and they were supposed to come deal with them. Apparently they were scheduled to come on the 11 but it was raining so no one came. We were never notified nor were we rescheduled. I called again tonight and am scheduled for Tuesday. They said they didn't know why we weren't rescheduled. Maybe time to switch companies.