A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

I waited over 20 minutes to upgrade my phone, only to experience some of the worst customer service…read moreI've ever encountered. When I was finally helped, the sales representative rushed through the options so fast I had to write them down. When I asked for clarification on a policy that sounded like an automatic forced upgrade in six weeks--requiring me to pay for a phone I didn't want--she repeatedly dodged my questions. When I finally pressed for a direct answer, she admitted that yes, I would be automatically charged unless I placed the upgrade online. While trying to clarify this, a second employee walked by and snapped at me like a child, commanding, "Keep your voice down," before dismissively walking away. He made no effort to ask if everything was okay or de-escalate the situation. To make matters worse, another customer began yelling at me and explicitly threatened physical violence ("kick my ass"). Not a single AT&T employee stepped in, addressed her behavior, or ensured my safety. I left without upgrading. Between misleading sales tactics, condescending employees, and zero management oversight regarding customer safety, this store is a complete disaster. Total waste of time.

0 stars - horrible management!! Gannon is a joke. He has no business being a manager and his team…read moreneeds training. I was told my bill would be cheaper and now paying more! Was told my first bill would be a specific amount and then charged $200 more than what was told to me. Multiple calls and multiple trips made to this location since April 16th!!! Was told that Gannon would call me back ... never got any calls over several months - had to go in again to the store to have issue resolved waited 30 minutes for him to be told that they can't do adjustments that got taken away ...

A few months ago one of our iPhones needed a new battery. While we waited, we chatted with one of…read morethe owners. A delightful conversation! Today the same phone was having issues charging. 10 minutes later it was fixed. "It was just dirty", he said, "No charge!" Great customer service that will have us coming back with any tech issues that arise! Highly recommend them!

I took my phone here they did not have the parts to fix it they told me they could have it fixed on…read moreMonday this was Saturday They did exactly what they said Monday they called me and said my phone was ready No up charges they told me the price Up front. The back of my phone was broken as well they fixed it for the same price I would definitely recommend this place to all of my friends

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

BEWARE****I paid 300 for an OLED screen. They tried to give me LCD. I caught them and made them…read moretake it off. We decided I will trade my phone for the smaller model they had (benefit to them) once I got home I saw that I was given an older model iphone after I was specifically told that it was the same iphone as mine. Went back, had to fight tooth and nail to get my original back WITH THE OLED SCREEN I PAID FOR. Finally got it done. Notice a black spot on the screen, thought it was apart of the update until I noticed it spreading and distorting images. Messaged the owner sam about it, his worker told me it was called pixel burn. They tried to tell me it's from pressure being on the phone. Well, I have had this iphone well taken care of before I let you crooks touch it. My screen is also separating from the phone now because they did not put all my screws back in place. I should have paid my phone company the money to fix it. He even tried to give me the screen off of one of his worker's phone. They will talk to each other in their language to talk around you, watch them. I thought they were good people, nope. Would not recommend. They are slick and dishonest, shop else where if you can. 1/5 stars from me.

Bought a case today and it's already broken, charged me 35$ and the worker never told me what the…read moretotal was until I was at the register. Cheap cases, I do not recommend. If I could give 0 stars, I would. I feel absolutely scammed.

Super kind guy and he does great work very quickly. Definitely cheaper than anywhere else I've been…read moreto get phone repairs and quality is the same. Highly recommend!

They took great care of my granddaughter. She got a used iPhone in great shape at a good deal.read more

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.