Wonderful experience with this company. My new antenna gets channels crystal clear. The owner is…read morethe one that does the installation and he is very professional and pleasant.

Ulysses was very friendly. Great service at a fair price. His antennae installation comes with a 1…read moreyear warranty. I highly recommend using Greenwave.

My friend Eric referred me to McAuleyCom,LLC when I moved to Charlotte for high speed internet. It…read morewas the best choice I ever made. I didn't know what services was available in my area and they set me up with Kinetic by Windstream and I love it. I got the 1GIG plan and it does not buffer while I'm streaming tv. I love my service and I love McAuleyCom, LLC.

Customer service was amazing best in awhile. I would suggest this to anyone in need. Please check…read morethis out.

I'm just so tired of spectrum. I've lived in Charlotte for close to 15 years and the price raises…read moreand spotty service are ridiculous. They know you don't have many other options so the reps don't care. The new customer rates make things look appealing, but the rest of us are paying over double the amount for base services. They have a plan listed on their website for 100mbps and their FAQ says that should be enough, but apparently that speed isn't available for current customers. The lowest you can do is 500mbps. Was just offered a 1 year "promotion" for $85/month as I am currently paying $100/month (for just internet!). They said no hidden fees but I'll believe it when I see it. The two separate people I chatted with gave me prices that differed by $5-10 and kept changing. It's all a racket.

Horrific service, we are forced to have this wifi provider at solstice at june lake apartments. It…read morenever works and is down two to three times a month. Alot of the residents are fed up and would like to switch to xfinity. Spectrum has failed and is the worst provider.

I looked up the reviews after signing up with them and was honestly terrified that I'd made a…read moremistake. But I've been SO pleasantly surprised! The service has been reliable, the speeds have been great, and I haven't had the issues I was worried about after reading other people's experiences. The tech at the door was so nice & answered all my questions, and I'm so glad I went with them. So far everything has worked exactly as promised. I'm really glad I gave Kinetic a chance and wanted to leave a positive review since the negative reviews almost scared me away.

After tearing up our neighborhood installing their lines, they keep coming to my door trying to…read moresell their crappy service. Had it once, never again. They don't give up a return several more times and won't take no for an answer. The only way to make them leave is to be belligerent to them. They are far worse than the Adventurists (7th day).

Horrific service, we are forced to have this wifi provider at solstice at june lake apartments. It…read morenever works and is down two to three times a month. Alot of the residents are fed up and would like to switch to xfinity. Spectrum has failed and is the worst provider.

Worst company in the entire country. I had them for years and service and value continually…read moredeclined. Rude, dismissive, condescending phone personnel - IF you can ever get anyone on the line! They extort and steal from you when you cancel. They had you over to c collection agency for trumped up charges you don't even owe - and never even contact you. I will never have ANY of their services in my home again - even if I have to pay a competitor more money!!! I like AT&T much better!

Natalie here at this location was amazing! My father is 77 years old and moving here after 35 years…read moreliving in the same place and Natalie was so kind. She explained everything to my dad, answered all questions he had, and even gave him her number in case he had any further questions or needed help with his service. I am so thankful and grateful. Nice work Natalie! Your a star!

If you are in the market for satellite television, then this is the place to go. It's a family run…read moredealership and Natalie is a dream to work with. She went above and beyond for my father who lives in the Mooresville area. My father is an older gentleman who relies on me (here in Michigan) to help him out with things. Natalie has truly impressed me. My name is Mindy Hagstrom, I am a real person and you can find me on facebook. I stand by everything I have stated in regards to the impeccable service provided by Natalie as an authorized Directv dealer. If you want satellite television and are weighing your options, go talk to Natalie or her brother in Mooresvilile, off of 150. They will make sure you get the channels you want without paying a high premium. Thank you Natalie!!

I don't understand. If Sling, Hulu, etc... can steam into my home using my pre-existing high speed…read moreinternet connection, why can't Spectrum? I think FIOS is better than cable. I only want to "stream" Spectrum, but apparently I would have to pay more than twice the price for my HSI through you, and only then I could get Spectrum TV. I think you guys are missing the boat, or you're afraid existing customers would drop your HSI and stream only. Whatever the reason, it's a disappointment none the less.

Absolutely the worst customer service I have ever experienced. If you can find another internet/TV…read morepackage I would run and not walk to a new carrier. Each time you call you get person with an attitude.

The most annoying salesmen I have ever encountered. These people knocked on our door 4 separate…read moretimes in the span of 24 hours trying to sell us their newly installed internet service, even after telling them we weren't interested the first time and hanging a "No Soliciting" sign after the 2nd. Not to mention that we coincidentally experienced our longest outage to date with our current provider, Spectrum, as they were laying their fiber lines. Great way to ensure that I will NEVER be your customer and will warn others about you. Find a better way to sell your service.

Had Windstream installed last Friday 5/1/26. Installer was great. The saleswoman had came the week…read morebefore to our home and offered a deal where we would get 3 months free if we did a 2G plan. We had no intentions of switching from Spectrum but it had beem pretty spotty lately. We took her offer and she said we had to give her a credit card that day (Tues. 4/21/26). I did and she set up the installation which was done last Friday. Got an email with instructions how to set up online account to view billing. No 3-month free deal was showing at all! Called customer service and spoke with Laura in N. Georgia who said the "deal" had expired on March 31st! The young lady who sold us the plan also advised that we should call in July when the "free" deal ended and switch down from 2 G to 1G to save money, that we really didn't need 2G but she had to sell us that for the 3-free months promotion. When I called customer service to inquire about the free months not reflecting on the account she said they could not help me. She advised the promotion was not on our account and had ended on March 31st. I asked for a supervisor and was on hold for about 30 minutes. Then the rep, Laura advised that the supervisor would tell me the same thing and would not help with this situation. I asked to speak with the supervisor again. After the hold, Laura came back on the line and said I would have to call accounting, that a supervisor said I would have to deal with them about it. The young lady was contracted through a company she called Soma and did not work directly through Kinetic, but was hired for a few weeks. She rushed me to decide on the deal (which I am finding out had already expired) as she was flying home to Utah in 3 days. This is so scammy!! I have been a small business owner for many years and we had Windstream for 36 years when we lived in Cabarrus County. I can't imagine treating customers like this. I feel like I am a victim of "bait-and-switch" and the saleswoman was just trying to make a quick sale.

Ryan Johnson was great! He helped me out, answered my questions, and was very honest about the…read moredeals and promotions they had available. I appreciated the transparency and customer service. A smooth and helpful experience at this Verizon location.

After a situation that left me almost with no phone and stressing for hours, Maya helped me…read morethroughout the entire process for transferring my phone and went out of her way to help throughout every step of the process! Highly recommend