I had a great experience working with Rubin to get a new phone after losing it. He thoroughly…read moreexplored all my options and helped me get set up and out very quickly! I'd come back for any future needs. Thanks Rubin!

Did not keep their word about a payment arrangement made a week before and turned off my phone…read more I gave a Stella review about 6 months ago. Never Again!!

Fiber worked 4 days fine. Tech came out to "check the lines" so he said. He left lines pulled out…read moreof main box and service down. They refused to send him back to repair. Making me wait 2 weeks for someone to come fix what their tech broke. I have online business and payroll due tomorrow and no internet and no one at frontier cares.

Please review the terms and conditions carefully regarding this company's fiber optic promotions…read more After less than one week of service, I incurred an early termination fee of $99 and a restocking fee of $50 for cancelling their fiber internet service. The internet speed to the modem was close to the speed advertised; however, real time speed to my devices was significantly less.

I had AT&T internet for over 5 years. My fiber line and several other houses on my street were…read moreaccidentally cut by Google fiber. AT&T was on my street repairing 3 different times and they would not even look at my issue. I pleaded with them and They said I had to schedule an appointment. I scheduled an appointment 3 times and each time they cancelled it due to the AT&T strike. They left me hanging so I went with spectrum. And now I keep getting calls from AT&T wanting me back. No way !! This is terrible customer service and the supervisors I spoke to should all be fired.

The gang who couldn't shoot straight. First recommended wireless receivers; never were reliable…read more Had to exchange (at my expense). The wiring job was a mess; holes drilled through inside and outside walls. Signal out during March Madness; missed games, Technician said he'd fixed the problem. Not fixed. Then told I need a new modem. System down again today. Miss NBA draft, golf. Call India Help Center: "there is no account associated with that number." Next "are you calling about discontinuation of service due to nonpayment?" They won't say how long it will take to fix.

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

AT&T uVerse Fiber - Durham, Southpoint NC 27713 - It's great, once you get connected.... but…read morethere's a catch: the initial cable installation is temporary and the Buried Cable Service has to come and bury that fiber-wire. Therein lies the problem... and it's the same if they have to come back and fix it, lay a temporary cable, and have the Buried Cable Service Team re-bury the new temporary cable - IF it get's done, it will ONLY be if you berate them with the requests. You might have to get REALLY annoyed and upset with them to bury that wire, possibly report them to the Better Business Bureau and FCC. In my experience, our original connection took months to schedule - good that I didn't disconnect TWC (the worst service I've ever paid for - review another time). When the temporary fiber cable was finally installed by the AT&T service team - they did a good job - they were AT&T Service Tech. However, that's when I began to learn that the Service Team doesn't bury the wire, it's a Contractor.... and the Contractor's are awful at best. Once that initial cable got buried (2 inches below ground) - it got damaged - bitten by a mole. The repair took weeks... we were down. This is where the repeat frustration begins... a temporary cable get's installed... and service get's restored, but that cable runs across the street - which doesn't take more than a few days to get broken. Another call then goes into AT&T Support... after a week, another temporary cable get's installed, and... you guessed it, get's broken, resulting in yet another call to AT&T Support and waiting for a temporary cable. Eventually, the Contractor Buried Cable Service comes to bury the line and all is well. That is... until my neighbor who experiences all the above, has her line cut accidentally by road crews installing Fiber (Google-Fiber) down NC54. In the ensuing farce the AT&T Contractor who came out to fix her cable, cuts OUR cable buried underneath the road and uses it was a pull string for my neighbors cable (cause we wouldn't let him run through our property - imagine my livid reaction)! Several weeks result in calls with my screaming into the phone to AT&T Support and Supervisors with our phone and security systems and TV-Internet completely down = NOT amused. After several weeks, three temporary cables got installed and layed across the road, each got broken, each took days or weeks to fix. FINALLY, a couple of good 'ole southern boys from the nearby Greensboro Municipality team who'd been brought in to help with workload, came up with a better temporary fix, and strung the temporary cable from pole-to-pole (not on the road) and across the yard, until the Buried Cable Service could come and finish re-installing the buried cable that was cut by the previous Contractor. It took months before the Buried Cable Service showed up, but, there was no advance notice, and I found via my property camera's that there were AT&T guys on site - with no advance notice. Shortly, minutes later, I get a call from one of the onsite Contractor's about disconnecting our Service and burying the line. I told them, "oh hell not today, you'll have to come back, there's no way I'm having my cable and service disconnected, and go through a complete outage process again without my being at home and there to make sure it's functional". They hang up... and I watch them "bury" a cable anyways. When I get home, surprise, that cable isn't buried more than 1 inch... ~seriously~?? And most of it isn't buried at all - thank God it's not been switched over yet... Now the best part of it all = it's been over 4 months since that last Buried Cable Service visit - there's been no call back, I can't get a return call from my voicemails. The not-connected "buried cable" is still exposed... (and improperly routed through the walling of the middle of my garden). The suspended cable across the road and coiling around the side or the road and into the entrance gate and running across the lawn, is at least still active... I'm at least relieved that I have any service at all - grateful for that. I'm furiously annoyed that I know the cable WILL eventually get damaged - it's just a matter or time - ergo mowing the lawn has been a challenge to say the least, as has getting the leaves cleaned up (my property is surrounded by huge trees and buries the lawn each fall between Nov-Dec. SO believe it or not, my issues are STILL not resolved... Nobody calls, or calls back... Good luck to any of you who go down this road, but here's my two cents: If you are going with AT&T uVerse, bear these comments in mind and get a conduit properly laid in advance yourself, to facilitate the AT&T installation. AT&T doesn't arm their cable, it's an unprotected extremely thin and fragile fiber optic cable. Call AT&T Buried Wire Center at: 800-924-9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. This phone number is specific to cables in the ground that need to be buried.

Had been with at&t since Fiber came into the triangle in NC, so about 7 years. When our internet…read morestopped working, we were given no explanation other than they were "fixing it" and service would be returned by 11pm that night. Looking at the outage map, it was considered low impact and didn't effect a large number of customers. Then the hours kept increasing, yesterday the outage map read 105 hours. 3 days later our fix no longer has a time estimate when we call, and the outage map now reads 105 hours to be fixed for the second day in a row. When we asked about a refund for the days missed, we were told we would be refunded zero dollars for downed service. Essentially we paid them to provide us with no service or customer support whatsoever. Thankfully it caused us to find Google was 30 dollars cheaper a month for the same service, so we canceled. They lost a longtime customer.

These guys do excellent work, very professional! Couldn't…read morebe happier, reach out to them with confidence.

Quality work at a good price! Friendly crew and was able to complete the job in a timely manner.read more