Great same day service! I dropped my cell phone off to fix my cracked screen and they had it…read morefinished within the hour!

I have heard great things from customers, and currently Have a Business Crisis at hand. A pc that I…read morecant get in past the hello screen on windows vista. Am pretty confident I can get it done but I dont want to take chances and potentially sabotage my soon opening Web Design Co. I know that's this business can probably help me resolve this delima in 10 - 15 mins. I look forward to writing them a consumer report. I'm sure they'll be Friendly and helpful with a great customer service experience..

Internet/TV works well so far. However, the customers will be charged $25.00 for any technological…read moreerrors that occur during bill payment.

I highly recommend working with Alexis, if you can!…read more She went above and beyond to resolve my concerns. I initially was scheduled to move into a new home, and was told to go ahead and set up all services/utilities; water/lights/gas/cable/internet. Needless to say, the agent was unaware that another person had rented the home already. So I had to cancel ALL of the services a week after starting them. Alexis cancelled my Spectrum account and contract with ZERO penalty and helped me return all the equipment with a smile on her face. I can't wait to return to work with her once I settle in at my new place, hopefully soon!!

Toni and Vince are fantastic!! I came into the store to cancel my service, and came out with a…read morebetter deal Internet, also saved about $100 on my mobile by bundling them .

Tyrina was such a pleasure to spend an hour with upgrading to my new IPhone- thanks Tyrina !!read more

I've had ATT for cell phone service many years but this is horrible what they are doing and they…read moredon't care about customers. They put my cell phone account under U-Verse. BIG MISTAKE. I HATE U-VERSE. I'm going to have to go shopping now and drop ATT service because they are f'd up man, I mean it. I have to pay them $550 for 2 months time. Does this sound right. when my bill was used to being $130/month. I used to love Directv until ATT bought it out. BREAK THEM UP. TOO EXPENSIVE AND awful services

AT&T keeps charging me for wifi service and non-return of equipment that was sent back MONTHS ago…read more They have sent my account to collections for something they should have received already received. I have called their support line and been assured by whatever agent I spoke to that the issue was corrected before I started getting daily calls from a collection agency where I have been charged for wifi service I had no way of even using as I had no AT&T wifi modem to use this service with as the replacement never arrived to me, just like the faulty wifi modem somehow got lost on its way back to AT&T. What an absolutely horrible company with godawful, lying customer service agents.

If you're looking for a CPA who is not only incredibly knowledgeable but also genuinely cares about…read moreyour financial well-being, look no further! I had an amazing experience working with this firm. From the very first consultation, they were friendly, patient, and extremely thorough in answering all my questions--no matter how big or small. They took the time to review my situation in detail and found deductions and opportunities I never would have spotted on my own. What really impressed me was their clear communication and the way they broke down complex tax topics into easy-to-understand terms. I never felt rushed, and they always made sure I understood every step of the process. Turnaround time was fast, pricing was fair, and the level of professionalism was outstanding. It's rare these days to find someone who delivers both top-tier expertise and exceptional customer service, but they absolutely do. Whether you're a small business owner, an independent contractor, or just someone who wants their taxes done right, I cannot recommend this CPA highly enough. Five stars all the way!

Unethical, rude, disrespectful, insulting, and unprofessional CPA. Has treated me and others with…read moreutmost disrespect and incompetency. Wasn't transparent about pricing and charged much more than quoted. I told her we would be parting ways after tax season, as my S-corp return and personal have not even been started on yet (S-corp due March 15, they filed extension March 14 but didn't give me any updates, today is April 5) about which I was not notified, and she had the gall to fire me as a client 10 days before individual taxes are due because I set boundaries with her. Her emails included insults and personal attacks, and her office did not return everything to me that I sent them. Cites reason for the incompetence is that an accountant left her firm. Perhaps if she weren't so ugly to clients and employees, people would stay. Here are some comments she made to me just today via email (not counting previous encounters): When I asked why they didn't call about discovering my returns haven't been worked on: "I am not curt. I am still confident, and that's why we are working our tails away instead of crying over it on the phone." "Can you please stop panicking for no reason?" When I questioned the hike in pricing and lack of transparency about it (important to note I told her when I hired her that I am new to being a business owner and need some guidance, which she agreed to provide): "I am also certain you realize it took time to answer all your questions in person or over the phone. I understand that you came with very little knowledge of how the S-corps work, but it is not my place to educate for free." This is just a sampling, and there were were pleasant interactions as well. However, there is an overall air of superiority in her communications. Mila seems unable to take accountability for her choices, and deflects them onto her clients when there are negative consequences. For example, I am aware of a former client who fired her as a CPA due to her behavior. When I brought this to her attention, she advised that she fired the client, who is no longer welcome back. I'm aware of more another individual who plans to fire her because of their experiences with how rude she is. She may be good at math, but she is terrible with people.

I have been using Gateway Fiber for many years now and have always found their service to be…read moreamazing, knowledgeable, and friendly. It's amazing what a few incidents of bad service can do to a guy's perception of the business. My hardware firewall, which sits behind their modem, is reporting up to 96.2% packet loss, with high latency. I submitted a service ticket 6 days ago and haven't received a reply, so I called them today. Rarely do I have issues, but the few times I have called in, their service has been amazing! That changed today when I spoke to Sarah, who was very dry and kept me waiting long periods between questions, such as "Can I get your phone number?" I mean, she would ask questions to which I would answer, and she just sat there silent. I asked her a few times if she was still there because she was in her own world. I gave details on packet loss, setup, etc., but she kept getting it wrong, and I had to explain again. I was just hoping that she could do a connection test from them to the modem. Then she was asking me about my router, but I kept telling her the problem is way before the router because of the way my system is set up: Modem-Hardware Firewall (in DHCP mode), then the router in bridge mode for wireless devices. Mostly silent, she still didn't seem to get it or be willing to do a connection test. What bothered me most was that she kept interrupting me until I got frustrated enough to tell her I would call back later. She was very dry, robotic, and terrible with the long pauses. As I said, GF has been phenomenal over the years, but between no response to my ticket, her unwillingness to respond without sitting there silently, and their new "AI Assistant" on the main line, really gave me a bad impression today. If I had been a new customer and had this experience with her, I would have kept my old service. I am thinking that if I call back in and hope for someone else to answer, I may be able to get some help.

These guys are amazing! Super easy install and excellent customer response. Highly recommend them…read moreto anyone looking to get away from Spectrum