Excellent expertise and suggestions to fit individual needs. They take time to show you many…read moreoptions without pressure to buy.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

Wes is great! He was quick, efficient, an sensitive about pricing. Call them first!read more

Great service! Wes really helped us out with something we needed done quickly. We would definitely…read moreuse them again.

Absolutely impressed with  Phone Factory - St. Charles…read more They fixed my iPhone 17 Pro Max screen in just 15 minutes. Fast, professional, honest, and the quality was excellent. Highly recommend!

Brought my Samsung S22 Ultra in to Phone Factory in St Charles for a screen repair and was honestly…read moreimpressed. They had the part in stock and had my phone fixed in under an hour, which was huge for me since I rely on it for work. The new screen looks perfect, touch response is spot on, and everything was explained clearly before the repair started. Pricing was fair, no surprises, and the staff was friendly and professional the whole time. If you need fast, reliable phone repair and don't want to be without your phone all day, this place is absolutely worth it. Would definitely come back if I ever need another repair.

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

My iPhone broke and I did not have it backed up to the cloud. Apple said recovery was not possible…read moreand there was nothing they could do. A Verizon General Manager recommended Jerry at eTech Solutions. He fixed what others said could not be done and offered great customer service while doing so. eTech Solutions is Five Star and First Class. I highly recommend!

Jerry was sensational! I was a walk in, and he stepped up immediately to sort out my phone…read moreconnection problem. He was patient and thorough, and full of fun and personality. He tried a variety of approaches, even taking the time to call ATT customer service for help. The issue was successfully resolved. Jerry is a wonderful independent business person.

I normally don't update reviews - but I feel I have to provide one here. Since I wrote my 5 star…read morereview, I've had a tough time getting my final invoice from TSI. I am sure there's a good explanation, but the majority of work we had done in our home was done weeks ago and I have still not gotten my final invoice. The uncertainty associated with the cost is really concerning me and my husband. Making matters worse is the fact that I've emailed them several times and feel like I'm getting the run around. It's a shame, because I otherwise had a really good experience with this company. I just hope the reason for the delay in getting the invoice isn't because they do not know how much time/materials were spent on the job. Every other person we hired submitted their invoices to us weeks ago.

As Operations Manager at U.S. Title - just wanted to share my thoughts of TSI for electrician…read moreservices. WOW! Excellent experiences from office to field. Fixed our issues. Timely responses. Friendly, professional and dependable. Highly recommend. ; - )

I was referred to Schneider by the Panasonic Customer Service Rep because my Panosonic microwave…read morewasn't working properly. It seemed to be heating, but I could hardly get the keypad/control panel to register the amount of time. I thought I'd see if I could repair it cheaply instead of buying a new one. I called Schneider who told me that to replace the panel would cost about $150. So I told him thanks, but I would buy a new one then. He asked me some questions and said let's try to reboot it and reprogram it. IT WORKED! Not only did I not need a new microwave, but the technical support was free. I highly recommend you give them a call before throwing your possibly fixable appliance.

Had great service. Staff was very knowledgeable and great customer service. Opened up early for…read moreme to drop off my tv on my way to the airport.