It's very clean and there's no drama. The abandon looking ghost town former shopping mall looks…read moredaunting BUT the laundromat is great. I was searching for a place to wash my comforter. Plus, there's an attendant there and she's pleasant.

This review is not for the service of the laundry mat itself. But the customers are sometimes…read morecreeps who insist on staring at you the entire time you're in there. Something to be aware of if you're a Woman. Other than that they keep it clean and maintained everyday. Can be packed on certain days/times...

Finally a laundry mat that is clean and well maintained. I highly recommend this establishment…read more Wash and fold service with the option to have your laundry delivered. Great customer service!

Clean, not busy at weekends, machines in good order, no AC but good fans for heat. gets jobs done,…read morenice staff

Star - Would Not Recommend…read more I just moved to Antioch and decided to try this laundromat. I'm a carpenter and a tech guy, so I pay attention to how things function. Unfortunately, this place was a complete disappointment. First, there was no hot water. The water system clearly was not working properly. I should've taken it as a sign when the place was empty. I called the number listed for assistance, and instead of offering help, the person who answered tried to tell me everything was working fine "from the camera." That doesn't fix the problem in person. I ended up wasting $60 and now have to find another laundromat to rewash everything. Very frustrating experience, especially being new to the area. I wouldn't recommend this self-service laundromat to anyone until these issues are properly fixed and customer service improves

This has to be the cleanest laundromat I've ever been in. Plenty of washers and dryers for all my…read moreloads and they even offer wash and fold service top notch in the laundry biz

Usually my go to place for doing wash. Today an unpleasant experience with large washing machines…read more Filled with soap and added quarters and it stopped accepting anymore taking $4 of mine. Tried the next one and same thing taking another few dollars! So frustrating.

Love this place! So clean and the attendant really takes good care of the machines. Would come back.read more

Good morning yelpers as you can see I made it to Tom wash and fold as you can see Edgar is doing…read moresuch an amazing job keeping the laundromat clean this is the only reason I travel from Brentwood to come all the way here to Antioch to wash it Tom's wash and fold Edgar has great customer service he's very helpful with your customers I have a wheelchair every time I come in he helps me load the laundry into the machine and if he has time he'll help me what a great helper he is we need employees like these at our local wash and fold so if you see Edgar in the mornings thank them for keeping the laundry clean

I've only had to come here sporadically over the year since they've opened and I personally have…read morenot had any issues. They're typically clean. there's always an attendant walking around cleaning up. Like any other laundromat I try to get here when I think there's not a lot of people, but that's not a "them" problem. ‍

Happy Laundry gets the job done. It's nothing fancy, but it's functional, and I appreciate that…read more The floors could definitely use a cleaning, but overall the place is decent. One big plus: they have a bathroom available, which is something I'm super thankful for. They do charge an extra 4% if you pay by credit card, but honestly, I'd rather do that than deal with coins. For me, it's worth the convenience. I'll likely come back when I have a large load of laundry or need to wash bulky bedding.

It is dirty, the interior is poorly kept. There are no attendant on duty so you are left to fetch…read morefor yourself, if problem occur. There are no sinks available rinse out anything. The bathroom is locked up; really. Tell me you don't care about your customers without writing it in the w

Have been here quite a few times and it's all like a laundromat. Many machines some are broken as…read moreis usual with all of these places due to heavy use but all clean very. I have a ton of very thick heavy blankets which can't be washed at home. We spend quite a few hours and do them all. It's usually quite full so finding washers can be a challenge. Forget about weekend unless you're willing to wait. Overall its a laundromat so don't expect ushers and people selling drinks. No marble floors or anything just a laundromat with lots of machines. Don't know what else you need.

This place is so disgusting, I don't see why people continue to wash here. This is my first time…read morewashing here & I lost my $$ on the machine because it's broken & didn't have a out of service sign, there are roaches crawling from behind the dryers, the washers are dirty on the inside & flies are always flying around. The owners are never here when you have an issue they just send someone who is of no help. Please don't go here, you will be better off going some place else for better service

Devastating when your washer at home goes out and you have not been to a laundromat in years... do…read morethey still take quarters? Do I need change? How much does it cost ?......I am not familiar with laundromats in Antioch and its surrounding areas until I saw Wash Well Laundromat.... State of the art machines they take credit and debit cards, free coffee what use to take all day took a fraction of my morning....Monica took care of me as if she was a friend or family member helping me out with everything her customer service skills were phenomenal and awesome I wish more people could be like her ..... overall this was by far the best experience and service I have had in years. Very clean and safe place to do laundry and I recommend this laundromat

Fast and easy I needed it in a time of need and it did just…read morethat Convenience is good and it's not far for me to go

My washer at home broke. Waiting on parts to fix it. Took a couple of loads of dirty laundry here…read moreto wash. $10.50 for the big industrial size washer. It took 25 minutes to wash my clothes. There are places to sit, a restroom for people using the laundromat, and change machines. After washing my clothes I loaded them up to dry at home. My only complaint is my clothes were still pretty wet. I would expect an industrial washers spin cycle to be better than mine at home. Overall though, not a bad place to do laundry.

Not a bad location to do bulk laundry. Washers are large enough for multiple blankets and…read morecomforters. Dryers are big enough for an adult to get into. Will definitely be coming back to all the big things here. Support your local establishments..!

This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

As a first-time customer, I visited this laundromat on a Sunday morning to wash large bedding…read moreitems. I used two of the large-capacity machines for duvet inserts and a separate machine for a mattress pad, all with the same detergent. The mattress pad came out clean and smelled exactly as expected, but both duvet inserts came out with a very strong wet dog odor. The laundromat did offer to reimburse the two $17 wash fees after i emailed them, which I appreciated. Unfortunately, the issue became much larger than that. I took the duvet inserts home and attempted to rewash them, only for the odor to transfer into my own washing machine. I am now spending additional time and money running cleaning cycles and sanitizing my washer. Meanwhile, the duvet inserts still smell. Tons of Bubbles suggested I pay an additional $80 for their wash-and-fold service in the hopes of fixing both items. Instead, I have taken them to another laundry service and am hoping they can be salvaged. As of this review, the issue remains unresolved. I still have two smelly duvet inserts and may ultimately have to replace them entirely. What ultimately prompted this review, however, was the customer service. My husband called hoping to calmly discuss the situation and find a solution. Instead, Deanna became confrontational, blamed us for the issue, and stated that customers are responsible for cleaning the machines before use as staff arrives at 9am to do cleaning inspections. That explanation was surprising. If the laundromat is open and available for customers to use, it seems reasonable to expect the machines to be clean and ready for service, regardless of whether staff are currently on-site. Customers should not be expected to inspect or sanitize commercial washing machines before every load. Problems happen. What matters is how they're handled. Had this been addressed professionally and respectfully, I likely would have remained a customer. Instead, I was left with bedding that still smells, additional expenses, time spent cleaning my own washer, and a customer service interaction that was unexpectedly hostile. Based on both the condition of the machines and the way this situation was handled, I would not return.