I can't say enough good things about this establishment. We were in from Dallas and got a slow leak…read morein our tire. Danny helped us out and got our tire patched for us to get us back on the road. Everyone was so friendly and the place was so busy! Really felt like a neighborhood place and I loved that. Thanks again to Danny and the team at Walpole!

I cannot rate this place highly enough. We hit roadway debris on a trip from Texas to Alabama. This…read moreplace was one of the few open, and they were busy! Still, they assessed the damage, secured the parts of the car that had been damaged, and sent us on our way without charging us a cent! They were welcoming, friendly, and extremely compassionate. We could not be more grateful!

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

While in Louisiana, before traveling back home to Texas I needed 4 new tires and a front end…read morealignment. Walpole worked me in on a Saturday morning, provided me great service at a great price. Needless to say my drive back to Texas with my grandson was a much safer trip than it could have been! Thank you Walpole Tire!! Sarah Taylor Weatherford Texas

Great group of people. Fix my problems with no hitch. Very Reasonably priced…read more I have a 2006 Ford F150 4x4

very nice and helpful helped us out with our oil light and didn't charge us we really recommend…read morethis place

I showed up at this shop with an RV. They don't usually work on RVs. I knew what the problem was…read morewith my vehicle. The problem was a battery issue and although I had fixed the immediate problem I needed to get a mechanic shop to take a look. The mechanic here was a sweetheart. The owner said they would look at it but it would be a little while. I don't think I waited 20 minutes. The mechanic checked it out tightened up the leads and I was in my way with only $20 out of pocket. These people are honest and compassionate. I highly recommend coming here.

Fast service, good communication, and a personal touch. Perfect place to take a Toyota. It was 20%…read moreless than the Toyota place for new brakes and turning the rotors.

I had convinced myself that I needed brake shoes replaced (2 axles)) and wanted replacement part…read morefor tire pressure sensor. The guy at the counter recommended that they assess the pads before scheduling to work. He also explained they had a sensor tool that would tell me which sensor was bad. After 30 minutes, I was told the brake pads still had a thick layer and one tire sensor was bad. They had replaced it and after paying I was handed the keys and drove away. Thirty minutes and the cost of one sensor and I'm on the road!! Gene's Tire Service busted earned a repeat customer. Thank you to the team at this West Monroe location for the integrity and great customer service shown to me on this very busy day! You're the best!!

Quality, fast and friendly service. Stopped in for a low pressure tire which a screw was the…read moreculprit right before traveling from West Monroe to Texas. Thank you for keeping me safe on the road!!

These guys are the best!! Took care of our need, in a flash! excellent service, too! Top notch!…read more Go see them! They will take care of you! Gayla

What an amazing example of customer service and generosity. We were in town for a funeral when the…read morecheck tire light came on. They apologized for the wait and pulled our car into the service bay and removed screws from 2 tires. No charge! Thanks RNR!

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH