We worked with Charlie at Val Ward on our purchase of a Cadillac XT6. We had been looking for 3…read moremonths. Charlie was great to deal with. No high pressure tactics. Finally an honest dealership that doesn't have a bunch of BS fees and charges. We have walked out of numerous dealers who advertised one thing and then added BS fees and charges. Want a fair deal with people who will treat you right? Go see Charlie at Val Ward! They get my highest recommendation.

This place was amazing! Gary, Jay and the crew today were extremely polite and very professional!…read moreThese folks made my purchase of a new vehicle stress free! I highly recommend anyone to buy their next vehicle here!

Amazing service and excellent detail explanation every step of the way! reasonable prices and easy…read morecheck in and out process!

Everything was spot on .. the service the taste of the food and the price was right on!!'read more

Looking for a new place for auto service as a mechanic I trusted no longer works at my previous…read moreshop. They no longer do mechanic work just oil changes and tires! I stopped at Prestige for an estimate on some work I would like done and a very pleasant young lady priced one out immediately. It was not as high as I expected but as of this time I have not been able to get there yet.

By far the best mechanics in town PERIOD! Been coming here…read morefor 13+ years (just decided to "help" with a comment.) I remember when Carlos had the smaller shop a block or 2 away. Since the bigger shop, obviously they've gotten bigger & the wait is longer. Yet, I still come here & get it done! It doesn't matter what you look like or who you are, they treatment & pricing is fair. Highly recommended by police,fire&emt's just look at the wall with all their awards. THANK YOU SO MUCH CARLOS FOR STAYING IN TOWN (when you "moved") See you soon have to bring the black GMC to the "doctors"

They worked hard to get my son's car up and running. Had to have several things redone but they…read morestood by and did everything we wanted them to do without a problem. Wonderful crew. Very friendly. George was great to work with.

Helped me repair a dent in the back of my Tesla Model Y…read more Gave an accurate quote and did a perfect job. Could not have been better. Highly reccomend.

These guys did a great job on my corvette, they got it back together and something still was t…read moreright so they took it back apart and fixed everything before they would give it back to me, will definitely use them if I ever have transmission issues in the future!

1700 Miles from home I had an exhaust failure. I found Lee County trans and exhaust shop bustling…read morewith work but was still able to get an appointment same day. The team at Lee County Trans and Exhaust were professional in all aspects of my encounter replacing parts quickly and at a fair cost. I wish other dealerships and shops worked this efficiently. My 5 stars for these guys comes from a reference to use them out of the blue. Great job guys! Pj from Vermont

Bays, clean shop, fast service, good work, fair prices, family business, repeat customer here.read more

Claims to have changed part. When inspecting because I was still was having issues with my vehicle,…read moreI looked at the part and it was obvious that it was still the same part and not new as claimed and charged for.

Dylan and the team did a super job replacing my brakes (disks, pads, sensors) on time, on budget,…read moreand with great and friendly service. I had to take an uber to the airport for a quick trip. When I came back, the car was ready. The waiting area (for next time) has wifi, a clean restroom, chairs, and beverages.

DO NOT TAKE YOUR VEHICLE HERE. If you look a bit into this facility it is very obvious the owner &…read moreemployees main goal is to squeeze as much money as they can, specifically to TAKE ADVANTAGE OF THE RETIREES IN FLORIDA. I initially brought my 2013 Mercedes-Benz GL-550 on 08/28/2026 to initialize/program the battery to the car as it had been recently replaced, the mirrors weren't folding, and the rear suspension was stuck on high. The service advisor, Dylan Hakesworth, worked directly with me and over an hour after arrival he informed me the issue had a hard fault/trouble code. The trouble code was for a failure in the left-rear suspension sensor and Dylan was aware of that because we spoke about it in detail. When inquiring about the vehicle's rear-view mirrors, Dylan said he forgot to check into it. When asked about the next steps, Dylan informed me that the balance of $164.10 needed to be paid before they were able to do anything further, which I paid. Also, in order to keep working on this issue, it would be another $262.09 which was approved. Now two hours later, at 3:00PM, Dylan stated the issue was with the left-rear suspension sensor and linkage, which we already knew. Dylan stated the sensor linkage was "frozen and oxidized" so he "attempted to lubricate and blast it" but it was too corroded. At the time, the only picture presented was of the right-rear suspension linkage which appeared to be perfectly fine and not the left-rear where the issue was located at. At this point, the mirrors still had not been looked at or any initialization of the battery to the car which were both issues I had brought this vehicle in for. Dylan then quoted me "$1.5k for the installation of linkage plus an hour of labor to remove the rust and drill." After the frustration of waiting four hours, I asked for the vehicle and left the shop. As soon as I arrived at the house I went under the vehicle and immediately saw the obviously broken linkage. It was also clear to see that NO lubrication claimed by Dylan had been done to ANY of the linkage, pictures attached. The next day I went to Mercedes Benz in Naples and was able to get the part for $70, installed and the problem was solved. This was a very frustrating experience as I was in the facility for 4 hours and left with the exact same issues but $400 short. I met the owner briefly that morning as I walked into the shop and he was heading out. I trusted this shop and its employees because it looked reputable enough. You don't do this to the consumer, a guy like Dylan should have been honest from the start. Charging almost $300 when we already knew where the issue was is robbery, not to mention simply lifting the vehicle up and looking would have easily shown the problem. If I had looked AT ALL THE REVIEWS INCLUDING YELP, I would never have gone to this shop. What happened that day was dirty and unethical. I was ripped off and lied to. At the end of the day, I spent $400 and they did nothing.

What a great first experience with this mechanic…read more I went to Karr with a headlight issue. Only my high beams would turn on. When they turned on my car - All lights suddenly worked again. They did not charge me for a a diagnostics test ($170) because rightfully so, they never even had to pop the hood! Seems like a fair and honest business they are running. Will come back again (hopefully I don't have to) if I need to

my daughter stopped in to see about getting a broken headlight replaced, they told her it was a…read morehard to find part and if they could find a used one it would be 700 bucks. i ordered a brand new one on rockauto for 95 bucks, it arrived in 2 days, it included new bulbs and it was a 7 minute job to remove the 3 screws and replace it