I can't recommend Cool Mountain Air HVAC enough!…read more My air conditioning decided to stop working on the hottest day of the year. To make matters worse, it was right before a holiday weekend. I didn't realize there was an issue until I got home around 10PM on Wednesday, so I sent them a message expecting to hear back the next day. To my surprise, they had me scheduled and were at my house by 11AM Thursday to diagnose the problem. After taking the time to thoroughly inspect my system, they were completely upfront and honest with me. Because of the age of my unit, they explained that while they could attempt a repair, there was a good chance it wouldn't truly solve the problem long-term. At no point did I feel pressured! They simply gave me the facts, answered all of my questions, and let me make the decision that was best for me. What impressed me even more was how quickly they moved once I made my decision. They were able to get me scheduled for a new unit installation the very same day they diagnosed the issue. Before they left, I had all the details about the unit they recommended, exactly what would be installed, and the total cost. There were no surprises, no hidden fees, and no uncertainty. In less than a week, they were back to install my new system. They didn't rush the job just to get to the next customer. They took the time to make sure everything was installed correctly, cleaned up after themselves, and thoroughly tested the system to ensure everything was working perfectly before they left. Their reliability, incredibly fast response time, honesty, and dedication to doing things the right way are second to none. As a woman, it can be intimidating to hire contractors because you never know if someone is going to take advantage of the situation or try to sell you something you don't actually need. I never felt that way with Cool Mountain Air. They treated me with respect, were transparent throughout the entire process, and earned my trust from the very beginning. Josh, Alex, and Scotty are an incredible team. The fact that they responded so quickly during one of the busiest times of the year, just before a holiday weekend, speaks volumes about how much they value their customers. They have gained a customer for life, and they will be the only people I call or recommend for HVAC work. If you're looking for a company that genuinely cares about its customers, stands behind its work, and treats you with honesty and respect, look no further than Cool Mountain Air HVAC.

One day installation of central a/c system (had existing venting). Prompt, responsive, good price,…read moreneat.

This was the best heating and cooling experience we've ever had. He didn't try to get us to pay for…read moreanything we didn't need and showed up during the window he gave us. Highly recommend!!!

Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

My furnace broke down on the coldest night of the season. The local repair place said I was 15th on…read morethe list so I called Davis Heating. Not only did they tell me that they could work me in, since they were going to be in my area it would be within the next couple of hours! In less than an hour they had my furnace back on & I was feeling warmth! Received the bill and it was much less than I expected! I will definitely use them again and recommend them to my friends!

They were able to fix my heat pump seamlessly when up to others we're incapable completely…read more Hendershot actually broke my heat pump during a Seasonal Maintenance Cleaning, nothing was wrong with the unit and they never came back to fix it after many calls. Another company on Angie's List wasn't able to fix my heatpump completely after two days. Zach comes and knew exactly what was wrong and FIX IT... What a Concept.

horrible experience, called for home airconditioning unit, said they fixed a leak and filled with…read moreFreon, paid 500.76, 3 days later not working again, put more Freon in, 3 days later not working, called and they informed me the unit was to old and must have another leak and they would not attempt to find the leak or any give any money back on what they claimed they fixed, fraudulent and incompentent- if you want to throw your money away call them they will take it and not fix your problem!!!!

Clyde did a great and thorough job doing the service maintenance on our heating system today…read more Always pleased with the service and technicians from Groggs!!

We have not had central heat since a week ago, January 14th. I paid $187 for the callout at that…read moretime because it was after 5 pm. On Friday, Jan 17th, at 5ish, a tech finally showed up with the part we were told we needed to fix the furnace. He went to the basement and started working... not too long after that, Amanda heard him loudly say "Oh F-k!" twice! So, she went down to ask him if he was okay - what was happening because she heard him... About half an hour later, he comes to the front door - and stands there while I come down to the house from the office with the front door wide open - the storm door not closed either... he proceeds to tell me that after installing the gas valve (just under $700 and the $187 I've already paid for the tech to tell us what we needed - and BTW no work order, nothing in writing not even a receipt for what I spent on Tuesday.)... We were told the control panel isn't working, so the furnace isn't fixed... I ask, how much will that be? That's $1300 plus labor. (Note the furnace manufacturer's site has the one we need for just over $300, and the gas valve was $233, NOT $600+) I tell the tech I don't have the extra right now. I ask if you all have payment plans. Well, yes, if it's over 2K... wow, but no problem if we combine the gas valve and control panel. He tells us he will go out and make a call to see what we can do for you. HE DRIVES AWAY! I call--nope, after-hours call center--3-day weekend--we're SOL...and that's not all. At about 3 a.m., I was awakened by our basement door banging. I went outside and found that the tech had left the basement door wide open and the lights on! What the absolute H!? Suffice it to say, it's been a struggle... And before anyone says there are unhoused people and probably more families with a similar problem. Yes, that's true, but how we've been treated is NOT okay! I braved the weather on Saturday morning and bought two radiator oil heaters from Walmart. And this was the last straw I received on Tuesday, Jan. 21 2025: I got a text and an email with a link to pay "my past due bill"!! Also, I received a voicemail with the same message within minutes of the email and text. Not. Hey, we know your furnace needs more work, so let's see what we can do for you. Nope, not even close. I called to talk with the general manager, Chris, who called me on Thursday, Jan 16, to let me know that the gas valve didn't come in, but it will be tomorrow, and we will block off time now--which they told me on Wednesday for the Thursday ETA of the part. The funny part is, when we looked at the box the valve came in, it was a UNIVERSAL part - NOT a Rheem part. So they should have had the valve in stock. We can only assume they had no open appointments before 5 pm on FRIDAY! Again, let's make sure there's no way they'll be able to ask for more help or for them to make all this right... It was apparent we were not in a place to spend between 6 and 12 thousand dollars on a new furnace. Why bother with people who don't have that kind of money just hanging around? Additionally, when I tried to get an ETA for the part we needed, I could devise alternate forms to heat our home if it took more than two or three days. I was given the runaround. After I got the invoice, I called them and found that our tech had my husband sign something. My husband and daughter said I would be paying the bill, and his signature was to prove that the tech had been there. No, that was to verify the part was installed and working correctly. The deception and lies flow from that company! After three calls, I finally got to talk with Chris, the general manager. I relayed all this, and besides the "oh yes, it's cold, but it's supposed to warm up tomorrow," he had nothing to say. Well, not really, he told me he would "talk" to the tech. My son-in-law called an independent contractor who is a certified HVAC tech. He knows and does excellent work. He came out and inspected our furnace. What he found was indeed unethical. The valve was lying on the bottom of the furnace because the tech broke the bracket on which the valve was supposed to be mounted. Various parts were lying around on the floor and at the bottom of the furnace. He also told us we could get a Rheem, the same model we have, for $3200, which includes installation, a 10-year warranty, and a one-year warranty for labor. Grogg's new furnace costs were between six and twenty thousand Dollars! I have not attempted to talk with Chris or anyone else at Grogg's. I see no reason, based on how badly we've been treated.

Don't bother calling! They say they will show up but don't. No calls or anything. Our ac was out…read moreon a Friday. Called she said he will be there this afternoon. Never did show. No calls to say he wouldn't make it. My husband called and left a message that they never did respond to. Allied was a waste of time. We ended up calling Rich's refridgeration and they showed up on time and did a fantastic job.

From the owner: Professional Heating, A/C, and Refrigeration Contractor. with a 24 Hour Emergency Hotlineread more

My parents recently bought a home in Clarksburg, WV and our home has a Bryant furnace which was…read morealready installed before my family bought the home. I'd stopped at Weatherservice Heating & Cooling and they seemed very knowledgeable about the history of the furnace. The next day I'd tooled a phot of the place for Google Maps, the owner seems to be ok with that. I already recommend them. I do recommend Bryant heating and cooling products, I'm very impressed with the Bryant HVAC system in our home.

Came on the coldest of days and practically rebuilt my furnace. When finished cleaned up. Highly…read morerecommend