I recently needed the services of Graham-Simon (GS) to mend a faucet connection and an under sink…read moreleak. Ceasar from GS was timely --calling first, and arriving within 10 minutes, and also efficient and professional at performing the task at hand. In addition, he was a friendly personality. We always use GS for our plumbing issues and have never been disappointed.

I called Simon & Graham to check my AC unit they got to my home around 8:30 and left about 9:40…read more They checked it and said they cleaned the squirrel cage and put some oil in my blower motor. It did not fix it and squirrel cage was not clean. Takes 5 minutes to take blower motor out and putting it back in another 5 minute. They charged me $490. 86 for that service. Crazy that I was charged that. I paid it but I won't call them again and if people are smart they won't either unless you have alot of money to burn.

Installation of my new a/c was fast and painless - and less expensive than I expected. Simple…read morethings like arriving on time, cleaning up after themselves, and not trying to upsell me on something I didn't need - these matter to me, and Precision Plus HVAC didn't disappoint. During these hot and humid days, I'm so happy to have cold a/c again!

If you are in need of reliable HVAC help in the Morgantown and surrounding areas, look no further…read more JT goes beyond expectation to make things right, and his knowledge, expertise, years of experience, trustworthiness and reliability are top-notch, miles above others in this competitive field. We have counted on his services for years and he has never failed us, even during off hours and weekends in freezing winter weather. Simply put, JT/Precision Plus rocks!!!

Needed someone to fix our AC. Came out within an hour of me calling. He had to order a part which…read morehe did that day and kept me updated throughout the process. Always answered when I called and always got back to me promptly when he said he would. Did the work for the original quoted price. Great service.

Initially, my interaction with Hunley was good. A technician (Nick) found an issue with a hose that…read moreconnects to my furnace. A small piece of plastic was lodged inside, which Nick removed. He was thorough, knowledgeable, & friendly. He even took the time to share a tutorial on how to read and understand my furnace error codes. His visit cost $186.40 & my furnace was blowing warm air again. However, about 6 hours afterwards, my Nest gave me a "critical error" alert that said there was a severe problem with the furnace running while the temp inside the home decreased. I immediately informed Hunley about the problem. On 4/17, the owner (Brian) was due to arrive at 10am. By 11:30am, I was told he was stuck in traffic. We rescheduled for him to return at 4:30. He arrived late in an unmarked truck. After the initial introduction, his first question to me was to ask about which church I attended. I was alarmed by his question, so I redirected his attention to the problem (my furnace). After about an hour, Brian said that he thought the circuit board was broken. He also described other scenarios that could explain why our furnace wasn't working correctly. He suggested that the furnace needs to be overhauled completely, even suggesting that it would require moving it outside since repair is very labor-intensive. His communication of this alleged problem with our furnace was not persuasive, clear, or understandable. I asked Brian why his diagnosis was so different than his employee's diagnosis a week prior (i.e., when Nick visited). His response was, "he's only got 3 years of experience & I have 12. I also own this company, so there's that." I was uncomfortable with this response and I found it strange to take such a defensive position- especially since it's rather degrading to his employee. Brian also said that he doesn't spend much time on service calls and, instead, spends most of his time in the office. This evidence undermines my trust in his competence and/or skill. To move forward, I needed more information from him before I agreed to the investment he was asking for (e.g., the cost of labor was described as "at least $1,200"). I was asking another question when Brian suddenly said, mid-sentence, that he needed to get home to his family. He then picked up his bag and left. He left with an abrupt "I'll issue a refund for everything" & drove away. About 20 minutes later, I received a text from Brian that acknowledged his unprofessional behavior & offered an apology. He also stated that he's "going through a lot right now" as an explanation. By his own admission, Brian was grossly inappropriate. Blaming your personal problems or your customers for your shortcomings as a business professional is a reflection of poor character. I rejected his offer to perform future services for free because I do not feel safe with him in my home and would not trust his work. In response, I feel compelled to share my honest account of experiences with this company in hopes of warning other homeowners in Morgantown. I also found out that Brian contacted other HVAC COs to see if they had me as a customer. We reported this behavior immediately. We no longer trust Hunley HVAC or the owner's business practices.

I wouldn't trust anyone else with my heating service except Brian an his crew. Met Brian when first…read morestarted out he's family oriented helping families in need.

I had a furnace acting up and then quit heating altogether and I wasn't personally in town to be…read moreable to take care of it. Called around a few places and Rexroad was the most responsive. Got an appointment very quickly, and if it hadn't been for someone on my side interfering with progress by bringing the wrong keys etc, probably would have gotten the furnace fixed very quickly too. But here's the great thing: at every turn, Rexroad was on the phone explaining what's going on and where to go from there. When everything got fixed, I was expecting a massive bill because of at least two false trips to the property, but the charges were what I would expect for a typical in-and-out weekday repair at a reasonable rate. If I have another HVAC problem, I'll call Rexroad first.

After 5 years of occasional visits for furnace/ hot water heater/ air conditioner issues, we cannot…read moresay enough about Mountain Air and would absolutely give them 10 stars if we could. The most recent problem, yesterday evening, was an issue with our instant-on hot water "tank"; it was repaired first thing this morning. It's pretty common for a repair person to look at a 20-year-old piece of equipment and tell the owner that it's old and needs to be replaced. Mountain Air does not do that. They have the experience and do the research into the problem and fix it whenever necessary. Both Kevin and Justin are knowledgable and easy to work with. Very prompt service, very competent. When one of our systems has an issue, we are confident that with one call it will be dealt with quickly and efficiently. HIGHLY recommend Mountain Air!

The repair was pricey but the service awesome. I had the AC running the same day. I got free…read moreestimates for upgrading my boiler, and sound advice about how to take care of it all. In and around Morgantown, WV, I would not recommend anyone so highly.

When our air conditioner failed during the hottest part of the summer, we contacted several HVAC…read morecompanies in the area. Absolute Heating & Air stood out immediately. Brandon was the most prompt, thorough, and professional service manager we worked with. He quickly diagnosed the problem, took the time to explain everything clearly, and presented several replacement options without any pressure. We felt informed and confident throughout the entire process. The installation team was equally outstanding. They arrived on time, were courteous and professional, and the installation went seamlessly. They treated our home with respect, answered all of our questions, and made sure everything was working perfectly before they left. Our new system has been performing flawlessly, and we couldn't be happier with the results. Their pricing was also very competitive compared with the other quotes we received. If you're looking for an HVAC company that is responsive, knowledgeable, professional, and truly cares about doing quality work, I highly recommend Absolute Heating & Air. They have earned my trust, and they will be my first call for any future HVAC needs.

Spoke with Brandon and he is working hard to help resolve an ongoing issue with our furnace…read moreInducer. Even reached out to Manufacture and is requesting the newest inducer be shipped to them rather than just ordering locally to help avoid any further issues once replaced.

Hendershot heating & cooling is a blessing! My aging parents furnace went out last week during a…read morecold spell, under normal condition that would not have been a big deal, however my mother has a broken leg and is incapacitated and 83 yr old father is in cancer treatment. Though Hendershot had a full schedule for days, they escalated my parents to emergency status for repairs due to their health and fear of pneumonia. My heartfelt gratitude goes to the staff and technician that has their furnace up and running within hours. Their care and professional service is a credit to the commitment to our community. 5 stars all around!

Read the Google report I had annual maintenance years ago. When the technician left my air…read moreconditioner did not work on my heat pump. The never came back to fix it. They ruined my very expensive heat pump. I remember calling several times and the owner said I lived without air conditioning when I was growing up It's unbelievable that they're still in business.