I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Richard arrived for my AAA car tow from my home to my car dealership. He was great. He was…read morefriendly, knew what he was doing, was informative, and handled all that was needed at the car dealership where I had made the appointment, without me having to go to the dealership.

In 11/2024 I had this business repair my Starter Module in my 2004 Buick Regal LS, it came with a…read moreone year warranty, almost exactly one year later this part broke, called the business and they came out and got my car, when i returned for the car i was surprised to find they put in a "Crank Sensor" in my car, again i was given a warranty on this part too. I picked up the car, drove 5 miles up the street and went into a store for a hot coffee, when i returned to the car, it wouldn't start, when i called the shop yet again, i was greeted with a very frustrated manager on the phone "that part was brand new, i dont know why it broke", still under warranty i asked them to repair it, this time upon recieving my car, i drove it straight home due to being very ill, i got in the car 4 days later to go to my doctor's appointment and the car refused to start once again. at this point i asked to speak with the owner or get a full refund for the faulty/poor work they did on my car and im still waiting for a response. i've called every single day and i'm told the owner Christopher Remillard was notified of the problem and would be calling me back soon. It has been a full week and on going i have heard nothing, meanwhile the manager "Mike" wants to hook my car up for more testes and parts, thus milk me for yet more money to repair my car, and has refused to offer to repair the broken part.or give me a refund on the faulty/poor repair job, DONT TRUST THIS SHOP, and i will report them to the BBB if this problem/refund is not taken care of properly, DONT BE A VICTIM!!

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

I was charged over $ 500.00 at Milford Nissan for a check engine light reading. Milford Nissan had…read moremy vehicle for 2 days. Milford Nissan said it was all set and that I had to drive it for 100 miles before they can put on a inspection sticker. The check engine light came back on the next day coming home from work. Milford Nissan told me to come back because they need to reset the switch. I got the car back and the check engine light came back on. I brought it back to them and they said that now I need a rebuilt transmission amounting to $ 4500.00. . I decided to try Bellingham Imports because of the review. Amazing customer service ! They fixed my problem for a portion of the cost that Milford Nissan charged me. Warning ! stay away from costly dealerships ! Bellingham Imports will take care of your problem and not charge you for things you don't need. Trust me, I learned my lesson.

High Quality,Honest people,The Best and I've been to many different mechanics!…read moreI also save a lot of money going there as well.

Fabulous young couple now own and run Trudeau's. I went in DEC25 and was treated well, at a…read morereasonable price. They were kind to let my big dog wait inside with me after we went for a walk. My Sister went not long after I, and stated that she too will definitely be using Trudeau's in the future.

Good service and they were able to find the problem with my car. I thought it was the exhaust that…read morewas loud, but I apparently needed new bearings in my passenger side wheel. The parking situation is not great there though... they are crammed into a residential section (and the shop is so small that I almost passed it by). Need to park on the street and walk over to the shop. Too bad they don't have a bigger location... they do great work!

The man running the place is rude and thinks he's a bigshot. I bearly pulled in and he said not…read moreinspecting thst. A 2018 Toyota had a dent on back opening big door. Didn't even go all the way through. Next station took me with no problems I thought since i just moved here it"s perfect for a car place Told eveyone i meet

i took my car here and was quoted one price and ended up another price it eneded up 3x the amout…read morequoted and ive been getting threating calls to take my car and my job . i was called a piece of shit i have all this saved on my phone .so do not go there . they just throw parts at the car till they get it right. ILL NEVER EVER GO THERE OR RECOMMEND THEM TO ANYONE

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

I've had basic maintenance done at Al's and it went well but I'm a little disappointed that they…read morearen't willing to work on one of my cars because of the brand.

Al's Garage (Dave and Ernie) have been mechanics to our family for 35 years. Knowledgeable,…read morereliable, hardworking, and honest. No wonder they have such a loyal customer following across generations. The latest example - engine light in SUV came on over weekend. Not knowing how urgent problem was, we got diagnostic at dealership and $9k estimate to fix. Brought it to Dave, who promptly made repairs for $2.5k. Back on road with 215k miles and still going. Have recommended them to many friends. The best. Tammy

I just started a new job where this company services our commercial fleet. This company has been…read morefantastic - very responsive to our needs and deadlines, great communications regarding our repairs, turnaround time was exactly what was promised. Costs are in line as well, their turnaround time lessens rental costs for us as well. Highly recommend dealing with this company.

This company has the best customer service ! They are so kind and explain everything to you . Their…read moreprices are amazing and the work they did on my 2014 Kia Forte was superb! I would most definitely recommend them for any and all work you may need . They are thorough and extremely reputable. Five star for sure !!!! Thanks guys so much .

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.