I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

Amazing service! They're very thorough and so easy to work with. My car looked great after repairs!…read moreHighly recommend and would definitely bring my car again if needed in the future!

I recently brought my RAV4 to C+E for repair. I couldn't be happier with the results. C+E did an…read moreoutstanding job fixing my car in a timely fashion and took care of the insurance paperwork and the rental. Their product and service is the best there is. When I received my car it was as clean as a whistle, looked brand new and their work is guaranteed for life. I'm a happy customer of C+E and would highly recommend them.

Quick state inspection. I experienced a very short wait. They took care of what I needed done.read more

Highly recommend. Amon and his mechanics are my go-to for all repairs and maintenance. They're…read morealways fair, trustworthy, honest, great with communication, and quick with turnaround. Thanks again, FT&A!

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.

Couldn't be happier with their customer services and professionalism. The owner Chris, his wife and…read morethe team are just wonderful ppl and trustworthy. I found this place randomly and now I go there for car repairs, oil change and annually check up. They are efficient. I have gotten new tires from them. Before They ordered the tires and they phoned me to explain different options that I could get and told me what the prices were and their recommendation too. Loaner car was being offered to me when I needed to drop off my car for a couple of days at the shop. Excellent communication and service!

I used to bring my old car to them years ago and always had great service and reasonable prices…read more I bought a new car and switched to using the dealer during the warranty period. Now I'm back at Chris's and very happy to be there again. I find them trustworthy and very pleasant to deal with. They are thorough and don't push you to have work done you don't need yet. I recommend them highly!

If I could give them negative stars I would do that. I would highly recommend NEVER going to this…read moreshop for business. Their craftsmanship is terrible, and they do not stand behind their work. They cost us thousands and thousands of dollars taking on a repair for us that they said they could do but they hacked it up so bad that the truck has never been the same since we took it to them. And now they are deeming all the work to finish fixing it as not covered under their warranty, even though it was parts that they had to move and work on. We were fearful of voiding the warranty by going anywhere else, but finally took it to a trusted mechanic for a second opinion and they confirmed that Auto Go did not do quality work and left the truck in such a state that it continues to cause problems. Worst experience ever and I will tell anyone and everyone to NEVER use this shop.

Friendly and attentive family owned business for 40 yrs. Been bringing my cars there since I got…read moremy first car. Thourogh and honest hard working staff. Reasonable pricing.

Trustworthy, fast and reliable! Ray and Anthony were incredibly helpful. Love Hogan Tire!read more

I brought my car in for oil change, tire rotation, and tire pressure monitor replacement; then my…read morewife's car for rotation. I marked the tires beforehand, so when I picked up my car, it was apparent that the tires were never rotated although it was on the invoice. I brought this to their attention, and they immediately took the vehicle back in to perform the rotation. When I got home, I realized that only the driver's side tires were swapped front to back. The passenger tires were not touched. On my wife's car, the tires were indeed rotated, but greasy fingerprints were left on the armrest. I have purchased two sets of tires from Hogan and have been satisfied with their service until now. I don't know if the technician is to blame for this shoddy service or it is a systemic problem with Hogan.