I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

Work done on time. nice crew . No pressure. I would recommend for car service . Not overbooked , so…read morethat nice.

They Gave my 1987` D21 Nissan a new lease on life with the replacement of an new fly wheel and…read moreclutch Kit . Best Crew Ever !!! THANKS . . .

My husband and I brought our cars in today for new brakes and an oil change. Erma had been…read moreservicing our cars for years and we weren't aware of the recent change in ownership. We were impressed though by the new owner Pierre! He was very friendly and provided the same great service that we were used to receiving from Erma.

I always come here first. This is an honest family business that will always take care of you. I've…read morebeen going here for years and Tommy, his mother, and the whole crew are stellar. I've had my fair share of beaters so I've had tire issues and for the past few years they are my go to. Bring your business here.

UNDER NEW OWNERSHIP by a young, customer service focused couple working hard to build their…read morebusiness. The waiting room has been refreshed, is super clean; Liane and others at front are very friendly, quickly offering coffee and tea. . They plan to remodel and reorganize the garage space, which they really need. I hope the community supports them.

The tire guy is awesome. Your tires will be done right. If you buy your tires from someplace else…read moreDO NOT GO. they have a real problem with that and whine and cry about it and try to nickel and dime you to death. I left the tire guy a huge tip, but will never go back there again

I can't recommend the Woonsocket Town Fair Tire crew, especially Jason, enough - EXCEPTIONAL work…read moreand outstanding customer service! My morning was pretty rough; I lost my card, didn't charge my phone AND triggered my tire pressure light to come on. Nonetheless, TFT warmly welcomed my walk-in and had my car in the garage stat. The culprit that deflated my tire? An extremely thick nail which required a patch-up. This TFT location has been a family go-to for quite some time, but going in without my dad felt like a daunting experience. Regardless, Jason and team treated my tire with ultimate care and had me on the road in a jiffy (plus I made it to work on time with how speedy the service was). If I could give 10 stars, I absolutely would. Thank you SO MUCH Jason for your help and patience - the morning was packed but you made sure your customers went home safe! :)

Got a nail in a tire and it was beyond repair. I called and spoke with Ray who coordinated for me…read moreto come in for replacement and an alignment. I arrived ahead of my planned appointment; Jason helped me through the process and dropping off the car. I got a call about an hour later telling me the car was ready. They even put the donut back under the trunk where it belongs! Thank you Town Faire Woonsocket for a great experience!

There staff dosnt know how to have patience. Yelling at AAA to move because there out there fixing…read morea car. Moves over and then the dude says no need to be hostile then he him selfs flys into the back.

True Score: 4.5 Stars…read more Great guys at Rogers and they take pride in their work. This is the place to get a proper all wheel alignment. They do the work the right way. You'll pay a few extra bucks for the work but it's worth it. Hats off to Roger's, you know when you leave there that they did the job right. Thanks

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.