Company website model search needs corrected. I ordered an ice maker with model there search showed and upon receiving item I found it was incorrect. So I contacted company thru the contact us tab on site, which is by email to start return process. No phone number to call and no chat posted on their site. So after startin return process, I found I must pay return shippin due to their error and no refund on s/h on return. BUYER BEWARE, THIS IS NOT THE WAY TO TREAT CUSTOMERS FER YOUR MISTAKES, YOUVE BEEN WARNED! read more

I purchased an icemaker for my whirlpool fridge and it says on here that it will work with my whirlpool fridge and clearly to connectors are not the same because it will not attach very dissatisfied read more

Speedy Appliance Parts - Appliances Near Me

I really have to stick up for Speedy Appliance Parts. I needed replacement LED lights for my Whirlpool refrigerator and performed an Internet search. Speedy showed my part in stock, and for a remarkably good price. Not knowing a thing about the company, I then did an Internet search for reviews about them and was "rewarded" with a litany of negative results, complaints, screeds - and many of them were not well-written. HAD I paid those "reviews" respect, I wouldn't have decided to give Speedy a try. But I thought I had little to lose, and so - on a late Sunday evening, ordered two of my LED lights. I set up an account and early the NEXT morning received an e-mail and tracking link showing that they had already been shipped. And they arrived - from Indiana to California - on Wednesday. Two days after they were shipped. The parts are exact matches (though not OEM, which I knew in advance) and so far: work perfectly. And again: the price was unbeatable, and by far. They cost me about HALF what I had previously paid elsewhere - and again, the shipping speed was pretty extraordinary. After reading the negative reviews, but then having my own experience with Speedy, I really had to come back and stick up for this company. I can't really comment on experiences of others, but my own experience with Speedy Appliance Parts has been exemplary in ALL ways. I thoroughly endorse this company and WILL return to them when I need other appliance parts in the future. read more

I bought a knob for my Jenn Air range. It cost more to ship it than the cost of the knob. The knob does not fit my stove. It's too small. I cannot contact the company. Emails to the company bounce back. Their telephone number goes directly to leaving a message. Their policy is if they sell you a defective part, you pay for the return postage and the new postage. I would never use this company again. If you use it, good luck. read more

"Terrible experience. Paid extra for 1-2 day delivery, package arrived on day 5 with a 3-day Priority Mail label on it. Terrible customer service. Paula is the worst customer service rep. Only replies via e-mail. Makes excuses for everything. Refuses to offer refunds. These people are total ripoff artists." Same exact thing happened to me but my service rep was Kayla A. She was rude and refused to give me a refund on my shipping. I will still pay for the part but I needed this part "SPEEDY" and there was nothing speedy about their business. read more

They do ship pretty quickly, but there really is no way to get a resolution if something goes wrong, as in our case with a lost shipment. Pretty frustrating experience. read more

Im not able to contact customer service. DO NOT USE THIS COMPANY. What I ordered from this place was for my samsung range. Knobs I purchased did not work nor turn on my range. Policy 30 day return and a 20% restocking fee for a product that didnt work. DONT USE THEM.......................POOR RETURN POLICY read more

5 STARS ! I received my package quickly and in one piece. I will use this company again. read more

STAY AWAY. THIS COMPANY SPEEDY APPLIANCE IS AWFUL, THE WORST. THEY HAVE 40 ONE STAR RATINGS AND 1 FOUR STAR RATING. I wish I would have looked here first. Ordered part, I received wrong item, sent it back after requesting a return authorization for two weeks. They have the return item, still not resolved. Have been trying for two months to get it resolved. $$ Never ever again. Save yourself a lot of anguish, Shop somewhere else. read more

The WORST online company I have ever dealt with. They offered a part for sale they did not have in stock. After learning this, I canceled the order and requested a refund. I never got a refund. I won't be surprised when I read about the company's owners being indicted for fraud. read more

promptly returned my (incorrect) unused part in it's original packaging, only to be charged 20% re-stocking. Their website states you may be charged upto 20%; online reviews suggest my experience is the norm, unfortunately. Do yourself a favor & order from one of the multitude of other online vendors who don't penalize you 20% for ordering the wrong part. read more

Package arrived damaged and part looks damaged. Will not order from here again. Very unsatisfactory. read more

Speedy Appliance Parts - Box arrived damages to my post office - Appliances Near Me

I will never order a part from this company. I needed express shipping and selected 1-3 days express shipping. I have done this with other online companies even during Covid and always received within 3 days or less. I ordered the part on 12/8 for my refrigerator and have not received as of 12/15. I had to purchase the part from another company. I have seen other comments on parts not being delivered by this company in the expected timeframe and this company is not taking responsibility. Do not believe their website for express deliveries in 1-3 days. DO NOT USE THIS COMPANY. read more

Door lock on my washing machine broke. Jumped on line and in haste I ordered the part from Speedy. An hour later I decided to check the company out (of course I should have done this first). I usually take yelp reviews with a grain of salt but almost every review was negative and somewhat similar. Tried to cancel. No cancel order button, no humans on the phone number and live chat wasn't working. I e-mailed them to cancel (this is about an hr after ordering on a Saturday). Received an e-mail asking why I'm cancelling and a long explanation that they are the only folks who carry the part. This is a very common part. Amazon alone has a 1/2 dozen sellers. I wrote back again requesting to cancel. I was told that my order has gone to the warehouse and cannot be cancelled. Good luck. read more

They need to change their name. They will sell you parts they don't have in stock. ONLY order if you can wait a LONG TIME to receive the part. DO NOT BUY from speedy if you need a part to fix a priority. BUYER BEWARE. And there is NO phone support, NO live person to talk to. NO customer service. NO credits for their crappy service and delays. YOU'RE warned. read more

Speedy Appliance has the poorest customer service I have ever dealt with in my entire life. They sold me a clutch for a Dyson vacuum and the clutch was defective. When I inquired about returning the item and getting a refund they informed me that their policy does not allow for an item that was installed. How the hell are you supposed to know if the time is defective or not if you don't install it? Ludicrous !! I hope this company goes out of business! They are a bunch of dirt balls! read more

Ordered a replacement knob for my stove. I ordered the exact same part number that is on my current knob. Received the knob and the notch on the back is different and didn't fit. Part number listed on the part is the same as my current knob. I emailed to tell them the notch is not correct. Went back and forth through email for over an hour (because they don't have a live person to talk to and their online chat didn't work). I sent them a picture of my stove model number as they requested but they told me it wasn't a correct model number, therefore they won't agree to even pay for the shipping for me to return it to them. I refuse to pay $5 return shipping only to receive my $5 refund and for them to have the part to resell. I ordered the correct part but they refuse to refund. Horrible customer service! read more

Ordered an ice maker, listed as Whirlpool D7824706Q OEM but was an off-brand one-size-fits-all generic. Unit failed continuity check, would not function even with T-H jumper with power confirmed. No returns allowed. Also paid for express shipping and instead got USPS. Total ripoff in all aspects. Their website feedback address goes to a "do-not-reply" address. read more

I have sent Emails, called and left voice mail and gotten email and messages stating my order shipped! YET, MY ORDER is STILL in the same town and state 6 days after I order and had paid for a 1 or 2 day Express order!!! DON'T BE FOOLED!!! read more

Speedy Appliance Parts - Here's my email, from the 11th of December, its the 17th now....SO WHERE is my order??? STILL THERE!!!!!! - Appliances Near Me

Horrible vendor. No phone number or way to email. Placed the order weeks ago and nothing. Probably a scam. Oh well lesson learned. Stay away! read more

Buy elsewhere...unless you want nothing for your money! I bought an idler pulley for my washing machine. They advertised the pulley using the factory part number that my washing machine used. When it didn't fit, they refused to refund as "they didn't recommend the part for my machine" despite their false advertising. These people are nothing but thieving scam artists. Shop elsewhere! read more

This company is a joke!!! I ordered washer parts and never got to choose "rush" shipping so I emailed the company and the gal said no problem, I can do that. Payment was thru my PayPal immediately. Well... after waiting 4 biz days and no parts or tracking update I emailed back to find out the "up charge" for the rush shipping was never cleared thru PayPal and no one ever thought to check on it!!! So I waited a week if find out myself it never even shipped! Then I cancelled my order and they said it takes 7-10 business days to get credited. Guess what.... after 12 biz days, I emailed back saying I'll need to dispute this on PayPal, then they finally gave me my credit! STAY AWAY FROM THIS COMPANY!!!! read more

Please avoid this retailer as they will not stand behind their products, nor will they issue a refund even if the package has not been opened. They will sell you a refurb part, take your money and not accept returns. Forget about a warranty of merchantability. Avoid making a purchase from them. They will do whatever it takes to avoid issuing a refund. read more

I wish I would have seen the reviews for this shady business prior to placing my order. I purchased a vacuum part on 02/14/17 and received an email the same day stating my order was being processed. I checked my email a few days later expecting to see a separate email with the expected delivery date, but never received one. On 02/20/17, I still had not received an update from Speedy Appliance regarding my order. I contacted them and was told the part was on back order and the part would not be shipped until 02/27/17. The website never stated the part was on back order and if it had I would not have purchased the part from this company. On 03/02/17, I sent Speedy Appliances an email and requested to cancel my order. They responded and told me I was first in line on their priority list to receive the part. They told me the part was part of a nation wide manufacturer back order and unavailable to all suppliers. Long story short, I went on Amazon and purchased the vacuum part and it was in stock. Do not use this horrible company. The prices may appear to be good online, but I will never use them again. They are far from being Speedy. read more

I ordered an evaporator fan for my refrigerator and paid the highest price for freight to get the part in one or two days. It finally arrived after 4 days after I had purchased the part from another co. To get a refund I have to pay freight to send it, will not get refund on freight, so basically is going to cost me money to return the part. What a great way to steal your money. They should change the name of the company to: The no return appliance company. They are the worst company I ever try to do business with. Anthony L. read more

I ordered a part a week ago on their website. I chose them because they called themselves "Speedy". After a week with no activity, I used the Live Chat feature to ask for a tracking number since I paid for 2 day shipping. I obviously needed the part for my fridge because I'm having to buy ice to keep my food cold in my coolers. They said they would have the part the next day. It had been a week. They are advertising parts they don't even have on their site. They have nothing in stock. They are just a drop ship company for parts. I requested a refund through paypal and they granted it. I would stay away from this company. They seem very shady. read more

Two stars since I did get my part, unlike others who have had issues. I paid for my washer parts to be 2-3 day shipping and unfortunately this didn't arrive timely causing me to miss work and other issues. I requested my shipping be refunded as I can't request this from USPS directly and I was refused a full refund of my shipping costs. This could easily be refunded to you by USPS for their error and you could have fully refunded my shipping to save a customer but you didn't. Speedy isn't speedy and I would get better customer service with another company. Don't waste your time. read more

Hello, I highly advise not to use Speedy Appliance Parts. They may be cheap but the exchange/return policy is terrible. They have a NO RETURN Policy because their parts are "Reconditioned"...therefore so cheap...use at your own peril... read more

Bought an ice maker last March and already broken. I know they only had a 90-day guarantee but really didn't even make it a year. They didn't offer anything not a discount or anything big rip off don't buy from them. Zero stars. read more

I ordered a dishwasher drain pump on a Saturday when my dishwasher quit working and it was here on Monday. Installed and everything works great, so far! read more

Sent me the wrong part and refused to refund my money. I took the timer off of my dryer, got the model number, and ordered the part. I got it in pretty quickly. I took my dryer apart and installed the wiring in the same order the original part was set up. The dryer didn't work. I looked at the part and realized that it was generally the same, but had some differences. The connection point labels were in a different order and there was an exterior wire missing. I checked the label and saw that the labels (original and new) were virtually identical. It's pretty easy to see what happened. The manufacturer mislabeled the part. No big deal. I emailed the company to let them know what happened. I figured that they would want to check the other parts from this batch to make sure none of the others were mislabeled. I was astounded by their reply. They told me that the part wasn't mislabeled, I had just ordered the wrong part. I sent them pictures of both parts and labels to show that I had ordered the same model number. They told me that there is no such thing as a model number and that I was supposed to look up the model number of the dryer and select the proper part from their database. I told them that there was no need for that when I knew the model number of the part. They told me again that there was no such thing as a model number. I sent them a picture of the label again, this time pointing out the word "Model" at the top of their label. They stopped talking about model numbers at this point and told me that it was my fault and they would not refund my money because I had installed it. I tried to be gracious and admit that normally this would be perfectly reasonable, but since they had sent the wrong part, it was their responsibility. At this point, they responded that it was my fault. I sent another email asking to speak to someone other than Paua, but they stopped replying. You can get a part from them quickly and at a good price. Who knows what part they'll send, though. You'd be better off spending more money, but buying from a company that knows how to handle their business. read more

I ordered a part for dishwasher an hour ago, we decided to purchase a new one instead, tried to cancel order but can not. tried to reach customer service, can not. DO NOT USE THIS COMPANY, read more

I've been fixing my own washer and dryer for over 20 years. This shop is the worst parts service I've experienced. No accountability. Poor quality parts(DoA). Arrogant, snippy, and inconsistent customer service. Order completion times/ shipping greatly vary. Parts have no brand name. Speedy has no telephone number and no repair support as its competitors do....operationally not accountable for part quality and proper order fulfillment to customer. It took 2 weeks and 40 emails to get what I thought I ordered in the first place with heavy collateral damage. read more

Order a top spinner for my dishwasher. Doesn't fit. I provided the dishwasher model # , part number and went with this company thinking it was a little more legit than one off eBay. Guess not. There is no help number to speak to anyone. I could easily return the part and try a different one If they would respond. Their "all online" sales is a straight BS way to avoid human conversations and to dodge returns and products that suck. Been waiting g a week with no response. Don't do business with them. How are business even open without a legit phone number. Ridiculous and should be reported. read more

Worst service. I paid highest ship charge of $17.95 for 1-2 day delivery on Monday 8/10 and thought I would receive my parts so that I could install it by myself while I was in Jacksonville last week. I was very surprised to find out that you sent my package via us post office priority mail instead of fedex or ups 1-2 days delivery. The package was not delivered until Monday 8/17. I already left jacksonville, FL and am back to VA by then. Now my package is still at apartment office and I will have to pay someone else to pick it up and install it. That's very bad service and there is no email address and no phone number I can call to complain. read more

Amazing. After ordering and seeing the reviews I was worried. I got 5-7 business days shipping and got my order in 2 days!!! Parts worked and were exactly what i ordered. The parts were half the price of anywhere else i found them. Will definately order from them again. read more

I ordered a replacement beater for a Kitchen Aid mixer I've had for years and it arrived two days later, in good shape. My experience was a good one. read more

I see lots of complaints about slow service and delivery, but our experience just the opposite. Ordered a replacement knob for our Frigidare range on Thursday and paid for economy shipping. It was shipped Friday, the next day and arrived (from Indiana) in our mailbox in California on Monday. Couldn't be happier with their service. read more

Do not use this place! We paid $18 extra to get 1-2 day fast shipping and got part 4 days later. Refused delivery of item because it was late and we already bought part from another vendor. This place only refunded HALF of the $75 we paid for the part! Not to mention the $18 we were out for the "fast" shipping. What a scam! Buyer beware! read more

Ordered a dryer belt 7/8/17. Paid for fast shipping. The next day I receive an email stating that order would be delayed 1-3 business days. Emailed the company to ask status 3 days later, one sentence reply that "should be in by end of week". 5 days later and still no ship date. Just sent a strongly worded email again. I could have literally walked there and picked up my part by now! Still don't have a working dryer. Easy fix. I just need the part! Extremely disappointed with this company. If I could give less than 1 star, I would! read more