Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I was having an issue with my samsung refridgerator. I looked up appliance repair and come across…read moreTommy Time decided to give him a call. So tommy time came out to the house looked at my fridgerator and his diagnois was a clogged evaparator coil He then informs me he doesnt have the training or the equipment to make the repair so i paid him his diagnostic fee of 75.00 dollars and he left. so i hired gopro appliance repair out of louisville and they came out and did their dianostics and came to the conclusion that i had a leak in the yoder loop that could not be repaired. So now i had to pay gopro 211.89 for their diagnotic and r600 A refill which was needed to make the diagnois My problem with tommmy time is i was never informed of his inability to be able to do repairs on a closed system until after his dianois which from the tech at gopro was wrong I then in return contacted tommy time and informed him that his diagnois was incorrect and by doing this it cost me an extra 211.89 which i ask if he would refund me the 75 dollars i paid him he responded and said no because it paid for his time and gas to come out well i understand it cost money to do business but it cost me 211.89 more because his diagnois was wrong so i guess what i am saying here is you might want to ask small reair men if they are fully qualified to do the complete job before they come out or should the guy at tommy time advise people of what he is qualified to do since he cannot do all the repairs needed

SCAMMER!!!! Gave him $95 to diagnose our issue with the washing machine. Told it would be deducted…read morefrom the cost of the repair. He NEVER would respond to my husband's calls or texts. I called and he stated he was waiting on the parts. NEVER heard back!!!! SCAM!!!!! Does not deserve a 1 star. Had to give him that to post a review.

Repaired our refrigerator and did an incredible job, you never know what they will find or how long…read moreit will tak. He found the issue quickly and had it fixed in no time.

Had to get parts for my dryer. My husband found this place on the internet. We called and he had…read morethe part we needed. He also matched the price we found elsewhere. Had to return for a second visit for another part. He had to order it and got it in earlier than expected. Gave us a deal on the cost and was helpful with instructions on how to replace. Definitely recommend this business. The gentleman was very helpful and friendly.

Horrible customer service. I needed someone to fix my dishwasher. I called this company, explained…read morethe dishwasher problem, and was told that they don't work with a lot of GE appliances (which is what I have), but that they would come out anyway to take a look at it. I was informed TWICE by TWO different people at the company that if they were unable to fix the dishwasher, I would not have to pay anything. When they came out to my home, my husband was there. They were unable to fix the problem and made a guess as to what was actually wrong with it, but told my husband that they would do more research and call us back later with a diagnosis. However, before they left, they charged a $95 fee. Upon finding out this information, I called the company and inquired about why we received a charge when I had been informed that they would not if they could not fix the dishwasher. The receptionist was very rude and dismissive as though I had made the conversation up. She informed me that I would be receiving a call from the owner and I haven't heard from anyone yet. If I could leave no stars, I would. This company does not honor what they say. Do not trust them.

Came to repair my freezer and ice maker. Freezer was repaired but they didn't show back up for the…read moreice maker repair. Have left several messages and they will not return my call. I would not use them again and no one else should either.

We were very pleased with the service from Brandon as he repaired our washing machine. He was…read morerespectful and gave us options. Our washer is good as new and well worth the fee. We will definitely use A and I Appliance Repair again.

Very happy with the service we received! Our tech was very knowledgeable and polite and also helped…read moremy husband move the appliances back in place! Price was very reasonable.

All aspects of job were handled timely and competently. I'd recommend them for appliance service…read more The price was absolutely fair and I believe it is easy to get gouged in appliances repairs. So, I feel great about the experience.

Knowledge and good service Along with reasonable price…read more Questions answered. Friendly

From the owner: We are a local family owned appliance repair company. We offer services from on residential,…read morecommercial, as well as custom installs on all major brands. With 10+ years in the industry we are certain to he able to suit your needs. Give us a call today to schedule an appointment.

Phil was able to come to our house ON THE DAY we called him which is highly unusual. He had already…read moregiven us advice over the phone about "fixes" to try, but nothing worked. He determined our twelve-year-old ice maker was shot and replaced it (He carries popular brands in his van.), but wasn't pleased with the way the water shot out too quickly in the refilling cycle. We had never been pleased with the way a sheet of ice developed in the back of the tray either, but the previous appliance guy, who supposedly repaired the ice maker four years ago, said it was normal. Phil said it wasn't normal. He replaced one other part and our ice maker works beautifully, with no sheet of ice or clumping en masse of the cubes. It is rare to find an expert who will offer free advice, show up on the day you call, and not rest til the job is done perfectly. Unlike any other repair person, Phil stayed, running the ice maker through its cycles, until he was sure it was running correctly. We will call Phil, and only Phil, if we ever need another appliance repair!

Prompt service and very reasonable!!!! Came out in 30 minutes (I live close), had to run home for…read morethe part and finished after 5p! But no voice mail on the weekends, so don't try and call then.

if I could give this a negative rating I would. had an appointment. Was told arrival would be…read morebetween 8am-11am & no showed. CALLED 5 TIMES THE DAY OF AFTER 11am & did not answer or return call. HORRIBLE customer service. Will NEVER call/use this company again.

Worked on my fridge a while ago and showed up, charged a fair price, so I called him when my…read morewashing machine started leaking because of that. I won't call again, as when I contacted him we made an appointment for him to come by on Friday between 1 and 2. I waited all day until 2 and called and left a message and he never called me back. I texted and he never responded. Absolutely unprofessional and I will never call him again. Found a reliable new repairman.